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Rental Car Location
  • Sharlander H.
    "afraid to ask for a Free upgrade"(2 Tips)
    Isabel S.
    "Slow, but I wonder if it is users rather than Hertz's staff.."(3 Tips)
22 Tips and reviews
  • takes reservations
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  • Eric A.
    Eric AndersenNovember 20, 2014
    Been here 100+ times
    In a hurry when checking back in? Let them know and they may give you a ride to the terminal, or at least let you leave the keys and go
  • Eric A.
    Eric AndersenSeptember 18, 2014
    Been here 100+ times
    Elevator to 2nd floor for walkway to Terminals B/C, Walkway floor for Terminal A
  • Renee G.
    Renee GSeptember 21, 2012
    Agree that they are friendly but slow. Also seemed to be a disconnect between Gold and downstairs as when I got up there someone else was driving off in the car they gave me. They fixed it in minutes.
  • Marquis P.
    Marquis ParkerJuly 5, 2013
    Having a reservation for a car here doesn't necessarily mean that they'll have a car for you...
  • Eric A.
    Eric AndersenMarch 5, 2015
    Been here 100+ times
    By all means, don't forget your tapes!
  • Sharlander H.
    Sharlander HazelAugust 18, 2011
    If a GOLD, don't be afraid to ask for a Free upgrade if you don't like the car selected.
  • Erica
    EricaNovember 28, 2013
    Don't even think about renting a car here..Many better options that I've used here. Made a reservation and they don't have any cars available. Called customer service line and not helpful either.
  • Moe D.
    Moe DexlerOctober 30, 2014
    Slowest shuttle to the Terminal of all time. Allow plenty of extra time to get to the drop-off.
  • Reuben I.
    Reuben IngberJune 23, 2012
    Tell them you've waited in line for a long time and get a free upgrade.
  • Rian H.
    Rian HJuly 20, 2013
    14 counters, 2 people helping
  • Paul H.
    Paul H.August 7, 2011
    Sllooowww people. Friendly but slooww!!
  • Sharlander H.
    Sharlander HazelSeptember 6, 2011
    I agree...Very slooooowww people...
  • Chris R.
    Chris R.April 15, 2012
    Slowww!! Just person!!
  • Runnin' Donna
    Runnin' DonnaSeptember 1, 2013
    Been here 10+ times
    Next to SFO, the worst Hertz location ever. Gold or not, do not expect customer service of any sort.
  • Daniel S.
    Daniel StanushFebruary 27, 2014
    Why does it take 40 minutes to get a car with GPS?
  • Isabel S.
    Isabel SaldarriagaMay 27, 2012
    Slow, but I wonder if it is users rather than Hertz's staff..
  • Runnin' Donna
    Runnin' DonnaDecember 14, 2012
    Been here 10+ times
    You have to fail multiple IQ tests to work here.
  • Michael B.
    Michael BarthMay 8, 2013
    No air conditioning premium price look out :(
  • Chris C.
    Chris ChavezOctober 15, 2011
    Not if your hertz gold. Got in car and drove off.
  • John B.
    John BrackenAugust 28, 2010
    Looooong lines
  • Kerri L.
    Kerri LegetteSeptember 9, 2011
    They are super slow!!!!!!
  • Derek S.
    Derek StewartMay 8, 2011
    Soooo slow. Worse than the DMV
105 Photos

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