Rental Car Location
Newark Airport and Port Newark, Newark
14 Tips and reviews
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  • Chris T.
    Chris TaylorMay 3, 2013
    Been here 10+ times
    I'm a Gold/5 Star member here ans the service is always great. I go straight to my car and there are never any problems.
  • Dennis P.
    Dennis PascualAugust 23, 2014
    Always bring a printed confirmation. Hertz has been awful at honoring discounted reservations when You roll off (Gold). Record and reservation was off. (More than double the rate I was supposed to get
  • Eric A.
    Eric AndersenJanuary 1, 2015
    Ultra-modern customer service area…not so helpful when unstaffed
  • jj d.
    jj danielsonMay 15, 2014
    Been here 10+ times
    May - mid July 2014 give yourself a lot of extra time to commute by shuttle bus since the air train is under repair.
  • Amy A.
    Amy ANovember 1, 2011
    I'm 5 STAR Gold.... And I went across the street for a meeting... Car wouldn't start! 1.5 hours (and still waiting) to get jump.... Not too happy!!!
  • Eric A.
    Eric AndersenJanuary 1, 2015
    Enjoy ridiculously large digital photo display!
  • Jodi M.
    Jodi MyattMay 31, 2014
    Need more people on the counters, massive queue, and lots of empty desks.
  • Sujal P.
    Sujal PatelSeptember 13, 2011
    The Hertz Gold board doesn't work 50% of the time which leads you to wait in long lines at the counter
  • Edgardo L.
    Edgardo LaLindezJuly 31, 2012
    Been here 10+ times
    Do not listen to these customers im a Gold Member and I was go straight to my car with out waiting on line don't even have to talk to no one!
  • Jeremy H.
    Jeremy HigginsOctober 18, 2010
    Been here 10+ times
    Do not rent from these guys. They are 0 for 6 with my gold club
  • Dave L.
    Dave LoweryMarch 18, 2014
    45 minute wait for a pre-booked and prepaid for car...... Avoid this place
  • Jason M.
    Jason MillsApril 30, 2011
    Buick '11 sirenclave suv was nice
  • Cher R.
    13 people on line. One agent. Fml.
  • Sarah R.
    Sarah ReavesSeptember 25, 2011
    Gold status means absolutely nothing. Waiting again.
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