Rental Car Location and Parking
  • Monte B.
    "Avis in Memphis just upgraded me to BMW 528i."(4 Tips)
    Linda F.
    "... even though I have a reservation"(2 Tips)
21 Tips and reviews
  • takes reservations
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  • Monte B.
    Monte BoyerSeptember 24, 2014
    Left a tip in feb 2013 about horrible service at Hertz - I've rented from Avis roughly 70 times since then. Avis in Memphis just upgraded me to BMW 528i. Not missing Hertz at all...
  • Just Shannon
    Just ShannonSeptember 8, 2014
    Been here 10+ times
    There always seem to be limited cars for Gold Service and I wonder if I'm really getting an upgrade based on my status. Be prepared for long lines to check out to leave.
  • Just Shannon
    Just ShannonSeptember 8, 2014
    Been here 10+ times
    This location has a new expanded gold service area. This means based on size of car reserved you can pick any car from a certain area. Possible additional charge for Never Lost.
  • Runnin' Donna
    Runnin' DonnaSeptember 26, 2013
    Not the most efficient returns.
  • E C.
    E CamaroJune 17, 2013
    Always out of cars and a Long wait even for Gold or President's Circle.
  • Michelle L.
    Michelle LancasterJune 2, 2013
    Be ready to walk to the rental car area from the terminal. Brutal in summer heat too. Takes 10 minutes minimum if you're not in a hurry.
  • E C.
    E CamaroApril 23, 2013
    Line to get out even though most cars already have contracts.
  • E C.
    E CamaroApril 23, 2013
    After almost an hour they finally got me a car. Now waiting to exit and the line is 20+ cars. Hertz President Club means NOTHING. Will take about 75 mins to leave with the car.
  • E C.
    E CamaroApril 22, 2013
    70+ Hertz #1 Gold customers waiting in line to get a car tonight. Over an hour wait for a car and no explanation. Bad service not like usual Hertz service.
  • Mark M.
    Mark MedfordApril 5, 2013
    Had the accident yesterday
  • Monte B.
    Monte BoyerFebruary 28, 2013
    On top of slow service, they charged crazy mileage amount and refused to change it. Rental agreement had unlimited miles. Why am I Gold? Goodbye Hertz - hello Avis! #avis
  • Braun W.
    Braun WrightSeptember 24, 2012
    Mr. Charles is extremely helpful. He and Hung are great!!
  • Bill A.
    Bill AllemonAugust 1, 2012
    Get ready for a hike. The car rental facility is three country miles from the terminal.
  • Lisa P.
    Lisa PriceDecember 17, 2011
    Really don't like the new set up. Very inconvenient and far from the terminal.
  • Kae R.
    Kae RobertsNovember 27, 2011
    Absolute worst service availablen car wasn't in its spot twice, and this one is dirty after we paid for an upgrade!
  • Dale S.
    Dale SuslickSeptember 29, 2011
    Arrive late. Get free upgrade!
  • Pastor R.
    Pastor RyanSeptember 22, 2011
    Look for Hung. He's great @the counter.
  • Linda F.
    Linda Fitzsimmons BelcherSeptember 13, 2011
    Have a line of people and no cars available even though I have a reservation
  • Brett F.
    Brett FlashnickSeptember 11, 2011
    I think I'll take not exactly from now on...
  • Andy H.
    Andy HarrisAugust 3, 2011
    Very slow service... Just one person checking in cars.
  • Olivier M.
    Olivier MergeaiMarch 16, 2016
    Mai 2014 : Moyen, voiture avec beaucoup de km, plus de 45.000, Hertz a réduit la qualité de ses voitures.
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