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Hilton Hotels & Resorts

Hilton London Metropole

Hotel and Pool
Paddington, London
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6.4/10
595
ratings
  • Hilton Hotels & Resorts
    "stunning views of London"(3 Tips)
    Doug M.
    "Nice location next to Edgeware tube station and close to Paddington."(3 Tips)
    jordi m.
    "Really good breakfast buffet"(4 Tips)
    Carla D.
    "Try a cocktail at the minako bar."(2 Tips)
141 Tips and reviews
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  • Asli B.
    My room is very small, furniture very old and bed uncomfortable. didnt honor hhonor card, because I made reservation on booking. Not recommended for this price. Disappointment, this cannot be Hilton.
  • Alexandru T.
    Alexandru TreleaDecember 16, 2016
    rooms need to be refurbished, try to avoid ..
  • Mark M.
    Mark MakinJuly 15, 2016
    For those in transit, not really a place to unwind and relax. Rooms expensive for what they are.
  • Kelvin C.
    Kelvin CJune 24, 2016
    It's 2016 and still no improvement and looks beat up
  • Saad
    SaadApril 16, 2016
    Great price for high standard
  • James W.
    James WhatleyApril 8, 2016
    Looks crap on the outside but do venture in and head up to Kojawan on the 23rd floor. Amazing restaurant.
  • Tereza S.
    Tereza StrychFebruary 1, 2016
    I wouldn't expect you need to pay for the WiFi 😱 unless you are OK to work in the lobby
  • Banu D.
    Banu DnzrJanuary 26, 2016
    The quality of service and the staff is unarguable however the facilities and some of the rooms were old and furniture worn out.
  • David
    DavidDecember 1, 2015
    Really Hilton? You can do better than this... Lounge area wi-fi
  • Bill M.
    Bill MichaelsNovember 25, 2015
    Location and friendly staff !
  • Bill M.
    Bill MichaelsNovember 25, 2015
    Very good executive lounge !
  • Phil M.
    Phil MattaNovember 17, 2015
    Space in public areas
  • Furkan T.
    Furkan TiraliNovember 5, 2015
    Hotel location is good but the rooms are small and does not look clean. Even the executive floor and isnot the way it should be. Employees said executive floor has new decoration but needs renovation
  • Furkan T.
    Furkan TiraliNovember 5, 2015
    Breakfast is moderate
  • Sinem G.
    Close to metro station. Very old room.
  • Henrik N.
    Henrik NielsenOctober 16, 2015
    90er hotel - ved at være lidt "træt"
  • Torben pardei boje S.
    Great but you can feel the difference between 4 stars and 5 stars
  • Sshhaa🦉
    Sshhaa🦉September 27, 2015
    No type this time for sleep 😴
  • Erik B.
    Erik BernskioldSeptember 18, 2015
    By a long stretch far from the best Hilton in London, but OK. Make sure to get a room in the west wing though. Personally, I would choose another Hilton.
  • Alexander A.
    Alexander AtamanovSeptember 12, 2015
    Well located but needs renovation. Very helpful east european girls on reception
  • Dai T.
    Dai TheBaySeptember 1, 2015
    Get online deals rather than paying the walk-in rate. Predictably expensive bar. Bit tired but convenient.
  • Rick B.
    Rick BaehnerAugust 2, 2015
    I would not stay in the east wing. It is old and windows don't open.
  • Phi I.
    Phi IppJuly 21, 2015
    For that price I expected more. The room was not ready when I try to checking in. The breakfast room looks like a cantina.
  • Grace Z.
    dont pay for their wifi, its hopeless. cant even upload pictures that you want to post.
  • Amma A.
    Amma AleeMay 13, 2015
    Breakfast at Fiamma Restaurant is just amazing!
  • Thomas S.
    Thomas StrozykMarch 12, 2015
    pricing is finde, very nice service. Hotels name is more shiny then the rooms. Looks like grandma did it.
  • Abdulla B.
    Abdulla Bin BishrMarch 5, 2015
    Considerablly small rooms and toilets, don't get attracted by the lobby. Avoid!!
  • Jamie I.
    Jamie IacobucciMarch 5, 2015
    Everything you need is in walking distance... great restaurants, grocery stores, Boots drug stores, coffee shops, pubs. This location had a very strong Middle Eastern feel w/interesting restaurants.
  • Sultan A.
    Sultan AlmidfaFebruary 20, 2015
    Close to Marylebone station and Marble Arch .. Busy lobby always
  • Hamido L.
    Hamido LuayJanuary 26, 2015
    Awesome view nice staff although expensive the wifi is £15 per day
  • Thomas M.
    Thomas MasottaNovember 9, 2014
    Ask for a room in the East wing.
  • Andrea B.
    Andrea BognarOctober 28, 2014
    Well, the view from 4th floor Tower wing is not something I would call gorgeous.
  • Melissa T.
    Melissa ThamesOctober 21, 2014
    Nice staff but the hotel was a little beat up
  • Top10
    Top10October 10, 2014
    Great base for exploring all that London has to offer on foot, a Hilton offering plenty of 'bang for your buck'.
  • Spain
    SpainSeptember 23, 2014
    I like Hiltons...
  • Andreas H S.
    Andreas H SjøbergSeptember 21, 2014
    A nice hotel; recommend the refurbished rooms in the west wing
  • T.I.
    T.I.September 4, 2014
    Perfect hotel except for WIFI which is 15£ per day
  • Cheryl H.
    Cheryl HawleyAugust 30, 2014
    Wifi is so slow and breakfast is fake eggs and expensive. Nice view of London and comfy beds.
  • Doug M.
    Doug MakishimaAugust 20, 2014
    Nice location next to Edgeware tube station and close to Paddington.
  • Benjamin S.
    Benjamin SzwedaAugust 17, 2014
    Good breakfast buffet but show up early. West tower is a long walk. Don't buy water / snacks in hotel (£££) - walk out on the street & pick any shop.
  • Kerem C.
    Kerem CenkAugust 14, 2014
    Location is great. 2 mins. From paddington station.
  • Laila
    LailaAugust 14, 2014
    Very bad experience! Bad service!
  • Abdullah A.
    Abdullah AljumaAugust 12, 2014
    Going from the further wing to the front desk is like running a marathon.
  • Abhay A.
    Abhay AdhikariJune 10, 2014
    The West wing of the hotel is far superior to the East wing.
  • Anita A.
    Anita AngelovaMay 10, 2014
    I was in a Superior room so the view was great with its floor-to-ceiling windows! Really nice hotel!
  • Vatan O.
    Vatan OZApril 5, 2014
    Top model worldwide 2014
  • Teole T.
    Teole TeoleMarch 7, 2014
    Can't check in before 3pm. Far from ideal after spending the previous night in the plane
  • Marco L.
    Marco LacavaJanuary 18, 2014
    This hotel of Hilton has just the name ! Do not take a standard room cause is very cheap. Better to go somewhere else...
  • Jim H.
    Jim HaysomJanuary 8, 2014
    Great trio of mini burgers. But they are a bit mini. Could do with being a bit bigger.
  • Kelly
    KellyDecember 29, 2013
    Been here 25+ times
    They charge £5/night for Sky, which just isn't worth it. Don't fall into the trap!
  • Emília B.
    Emília BarretoDecember 14, 2013
    I had food poisoning after having dinner at this place. And it was just an ordinary dinner!!! Don't recommend anyone to eat there!!!
  • Carlos G.
    Carlos GuinleNovember 25, 2013
    Been here 5+ times
    Localization: very close to the tubestation. Security: it's Hilton not a small hotel.. Stay out all day long, or go to Paris for one night and leave your things in your room safely...
  • Joseph B.
    Joseph BlankenshipOctober 1, 2013
    The sports bar downstairs is just awful and crazy expensive. Get your drinks elsewhere or buy your booze at a grocery store around the corner. I do mean CRAZY EXPENSIVE!
  • Joseph B.
    Joseph BlankenshipOctober 1, 2013
    Edgeware Station is closed until December 2013. Don't stay here if you're counting on the Tube station being across the street.
  • Mariano
    MarianoSeptember 18, 2013
    Great hotel when you get a refurbished room, otherwise better stay away.
  • Will B.
    Will BelfordSeptember 18, 2013
    Also, I want to add that you must visit the bar on the 23rd floor (amazing view) and grab a bite at the lobby bar. The hotel was not the best I've ever been to, but it certaintly was very good.
  • Will B.
    Will BelfordSeptember 18, 2013
    I liked it. Good rooms (not always clean though), good breakfast. The receptionists were really helpful. Ask them for a way to not wait at the queues at museums and stuff and you will remember me.
  • Anne H.
    Anne HolmbæckSeptember 13, 2013
    Been here 5+ times
    The view of London might be good if they cleaned the windows :) the breakfast buffet is not that tasty, but crowded.
  • Anne H.
    Anne HolmbæckSeptember 13, 2013
    Been here 5+ times
    Not up to Hilton standard. They gave me a smaller room with a Queen size bed when i reserved and paid for a larger room with a King size bed. The staff will try to be helpfull but are not that usefull
  • Kelly
    KellySeptember 4, 2013
    Been here 25+ times
    The Edgeware Road Underground station on the Bakerloo Line is closed throughout Dec. 2013 (at the earliest). Also, the front entrance is STILL not finished so to enter you must walk around back.
  • Anne
    AnneSeptember 3, 2013
    Not impressed
  • Simona A.
    Simona AganovicAugust 18, 2013
    Great lunch
  • Abdullah F.
    Abdullah FaridJune 28, 2013
    Been here 10+ times
    Aham shay pinacolada
  • Abdullah F.
    Abdullah FaridJune 28, 2013
    Been here 10+ times
    Smoked salmon mara 6rr 😍
  • Howard L.
    Howard LakeJune 18, 2013
    Been here 25+ times
    Expect a different layout and entrance if you're coming to Convention 2013. Lots of building work means that the main entrance is now round the back. And the bar is a little shorter.
  • Jimmie M.
    Jimmie ManningJune 16, 2013
    Been here 10+ times
    Try the carrot cake. Yums.
  • Jonathan D.
    Jonathan DJune 13, 2013
    Been here 25+ times
    Don't order any cheese and biscuits tonight. Apparently the entire hotel has run out of crackers! Or so I am told. There is an M&S over the road. I believe they sell them
  • Liliána B.
    It's a disappointment when you order roomservice at night and they ask you to go down to reception and pay! Disaster!
  • Michael A.
    Michael A 🔯May 16, 2013
    Is this a Hilton? Probably the worst I have ever visited. Long queues for breakfast, dirty and small rooms. If you can avoid it!
  • Nicolas H.
    Nicolas HERZMay 13, 2013
    Been here 5+ times
    As usual with Hilton, no free wi-fi. Go and have a drink across the street at Grand Union, and they will provide you the password to get connected.
  • Kathleen W.
    Kathleen WalpoleApril 2, 2013
    Been here 5+ times
    Free Wifi in the Lobby; Rooms cost per day/week.
  • Сергій Н.
    Quite spacious rooms (which is uncommon for London). Free wi-fi is available only in Sportsbar and restaurant. Such a shame nowadays.
  • Carla D.
    Carla DayMarch 20, 2013
    Try a cocktail at the minako bar. Nice views. Wing rooms are nicer.
  • Iain M.
    Iain MacraeFebruary 18, 2013
    Been here 10+ times
    Major entrance refurb ongoing, but Internet is still too expensive!
  • Matt B.
    Matt Bridge-WilkinsonJanuary 8, 2013
    Watch out for the "discretionary" service charge which they automatically apply to everything even a single drink at the bar.
  • Sebastien P.
    Sebastien PNovember 14, 2012
    The executive lounge is a must for your business stay
  • Samantha S.
    Samantha SwiftOctober 20, 2012
    Currently offering a breakfast upgrade at checkin, for £10 a head. My god, it's worth it. Superb quality and soooo much choice.
  • Eddie C.
    Eddie COctober 13, 2012
    Worst hotel I have ever stayed at. A renovation is long overdue. Simply shocking.
  • jordi m.
    jordi miroOctober 3, 2012
    Been here 5+ times
    Really good breakfast buffet
  • ekaphap d.
    ekaphap duangkaewAugust 1, 2012
    Been here 5+ times
    You can access Free wifi when u arrive!/ Beautiful staircase
  • Howard L.
    Howard LakeJune 28, 2012
    Been here 25+ times
    If you're staying at the Convention hotel, don't forget there's a swimming pool: handy for shaking off a late night at the Awards Ceremony the evening before.
  • Howard L.
    Howard LakeJune 28, 2012
    Been here 25+ times
    The first night of Convention sees the National Fundraising Awards ceremony.
  • Howard L.
    Howard LakeJune 28, 2012
    Been here 25+ times
    During Convention get updates from @howardlake and @natconvention, plus use the hashtag #iofnc to join in discussions.
  • Howard L.
    Howard LakeJune 28, 2012
    Been here 25+ times
    Leave plenty of time to get from one session to the next: there is a long corridor between different parts of the Convention, and it takes part on several floors.
  • Glenn L.
    Glenn Le SantoJune 28, 2012
    Coffee in the in-hotel Costa is ridiculously expensive. Pop across the road to Pret A Porter for more reasonable prices - and better coffee too!
  • Hank L.
    Hank LeMieuxJune 21, 2012
    But the Internet connection sucks mightily. If I could throw it off the roof, I'd have done so several times during my stay (if I could find it).
  • Hank L.
    Hank LeMieuxJune 21, 2012
    This is a nice hotel. And I've stayed in Hiltons all over the place. Recommend it.
  • Kent P.
    Kent PetersJune 13, 2012
    Been here 5+ times
    Not great service at Reception. Had to wait over 2 hours for room to be ready and staff didn't seem to care. No late checkout available either...
  • DHR.com
    DHR.comJune 13, 2012
    Relax at the health club which features a pool, exercise area, steam room and sauna.
  • Lisbeth G.
    Lisbeth GernowMay 24, 2012
    Been here 10+ times
    Great Hotel. Staff are amazing and the location is perfect. Would definitely return. Give it a go
  • Lee T.
    Lee ThomasMay 1, 2012
    Been here 5+ times
    Get breakfast delivered to your room!
  • Jamieson B.
    Jamieson BryanMarch 15, 2012
    Been here 5+ times
    Get into breakfast BEFORE 0830... No seats!!
  • Samantha H.
    Samantha HusseyMarch 12, 2012
    The rooms on the 8th floor in the Tower are nice however shame about the brick wall view!
  • Hilton Hotels & Resorts
    Hilton Hotels & ResortsFebruary 24, 2012
    Discover our recently refurbished 23rd floor Asian Fusion Restaurant, Minako at the Met, offering stunning views of London, beautiful food and Thai inspired cocktails.
  • Gunter V.
    Gunter Van de VeldeJanuary 30, 2012
    Been here 10+ times
    I think the rooms east wing, executive are ok for london standards... They are clean an for london large in size. Hotel is close to metro station across the street. The exec lounge is ok for eu std.
  • Anthony M.
    Anthony Mc CarthyJanuary 22, 2012
    Ask if you can check in early staff are helpful
  • Jide A.
    Jide Assumpção-AlakijaJanuary 13, 2012
    Love the hot chocolate in the cafe downstairs by the lobby
  • Ime S.
    Ime SalazarDecember 31, 2011
    Great location to celebrate New Years eve. Restaurant on 23rd floor has full view of fireworks.
  • Campbell R.
    Campbell RobertsonDecember 11, 2011
    Been here 10+ times
    Avoid tower rooms try to get rooms in the east or west wings. Internet is terrible
  • Mathieu M.
    Mathieu MilotNovember 15, 2011
    avoid, even if u have diamond status
  • Hanadi A.
    انصحكم تحطون التأمين كاش لنا اسبوع ما رجعوا شي للڤيزا حاجزين غرفة ملكيه ومعطينا عاديه فطورهم ممل ميزته موقعهم استراتيجي قريب للهيدبارك وهارودز وسلفردج وبريمارك
  • Evrim
    EvrimDecember 10, 2016
    bu otel is oteli, Edgware road uzerinde 2 metro hattina yakin. Odalari da kahvaltisida iyi. yuruyerek hyde park'a veya oxford streette veya tek otobus ile rahatlikla istedihiniz yere gidilebiliyor
  • Avni S.
    Avni SönmezAugust 2, 2016
    Beyler gerçekten gerek yok bu paraya çok daha iyi yerlerde kalabilirsiniz hele otele giden cadde feci ortadoğuya dönüş
  • The Taster
    The TasterApril 11, 2016
    سكنته ٤ مرات وجميعها بالغرف التنفيذيه، الغرف نظيفة وواسعة واللاونج مفتوح ٢٤ ساعة اكل وشرب مجاناً .. الموقع على شارع العرب
  • Alain D.
    Alain DansereauFebruary 26, 2016
    Extraordinaire !
  • Fito N.
    Fito NorandoJanuary 14, 2016
    Que recuerdo! Tuve que pasar una noche ahi por un robo que sufri en el hostel de enfrente! Excelente hotel y desayuno!!
  • Alexander Z.
    Alexander ZdanevichDecember 17, 2015
    В номерах холодно. Цана на wi-fi конская. Как говорится - "Это Лондон, детка" :)
  • Murat E.
    Murat ErdalJuly 27, 2015
    Arabic hotel...aman dikkat...fiyat-kalite paritesinde Zayıf buldum. Kahvaltı dahil Olmasın şehir merkezinde olsun fikrini düşünün derim.
  • Daeic C.
    Daeic ChangMarch 27, 2015
    패딩턴과 가깝고 Bakerloo line과 지척이며 무엇보다 고층가 좋다. 하지만 크다. 너무 크다. 감당이 안되면 사무실로 렌트를 하든가... 운없게 컨퍼런스와 겹치면 west wing 회의장에서 식사해야 함. 아니면 리셉션까지 늘어지는 긴 줄을 서서 기다리거나...
  • M. B.
    M. Bu hamadAugust 7, 2014
    مساء الخير
  • Artemy L.
    Artemy LebedevDecember 4, 2013
    Избегать. Один из худших Хилтонов.
  • Ammar A.
    Ammar AlhattaliSeptember 4, 2013
    Been here 5+ times
    فندق حلو وموقعه حلو صح انه في اخر الاجورود بس قريب كل شي منك والغرف نضاف واسعارهم انا اشوف لاباس فيها بالمقارنه بالباقيين
  • Sales F.
    Sales F.AMay 2, 2013
    Been here 5+ times
    Es un hotel cuartelero, lleno de gente como concentración de futbol, cuidado no te metan en la zona vieja,aunque la nueva no es mucho mejor!
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