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Hilton Hotels & Resorts

Hilton Los Angeles/Universal City

Hotel
Universal City
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8.0/10
208
ratings
  • Lorie T.
    "I suggest you don't miss the wonderful Seafood Buffet!"(7 Tips)
    Mohammad I.
    "good services, nice staffs here...:)"(6 Tips)
    Aga A.
    "location and the views"(3 Tips)
    Nolan T.
    "Great service at breakfast!"(3 Tips)
54 Tips and reviews
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  • Luis J M.
    Luis J Mosa3 weeks ago
    Ask for Ivan at the lobby bar, he's the best in LA!!!
  • Natalie
    NatalieFebruary 8
    $28 dollars to park for a 24 hour time period. Highly recommend this if you're going to Universal. Just a 10 minute walk away!
  • Paul C.
    Paul CohenSeptember 20, 2016
    5 minute all down hill walk from Universal, take the free shuttle to the park unless you like climbing. The restaurant is very good and fresh but the buffet shuts at exactly 9 so don't show up 8:45
  • Clif C.
    Clif CameronSeptember 22, 2015
    Staff here went the extra mile to find me a room even when reported full
  • Edwin
    EdwinAugust 25, 2015
    If you like having fun. Stay here. Incredible views and device. Ask for Linda. #Hilton
    Upvoted Apr 12
  • LuckySleven
    LuckySlevenMarch 12, 2015
    Nice friendly staff, but smells food the moment you enter the hotel, the location is great though..
  • Brian A.
    Brian ApodacaFebruary 28, 2015
    A great hotel! Great employees!!! 😄
  • Natalie N.
    Natalie NikolayDecember 20, 2014
    Only a 5 minutes walk to Universal Studios, nice buffet and good service :-)
  • Angelita C.
    Angelita CrowDecember 17, 2014
    Wonderful Staff, very nice and will help you with anything!!
  • Mark L.
    Mark LeoneNovember 17, 2014
    Awesome hotel.
  • Dema A.
    Dema AlissaSeptember 3, 2014
    I had a pleasant stay with very nice and friendly staff. Love the location
  • Elsa R.
    Elsa RosalesAugust 31, 2014
    Excellent service. Very amicable staff. Great breakfast buffet
  • Karen T.
    Karen ThomasAugust 29, 2014
    They have free wifi now❤️❤️❤️❤️ love staying here will come again 💜
  • hidecloud
    hidecloudMay 30, 2014
    free Wi-Fi
  • Lauren S.
    Lauren S.May 28, 2014
    Been here 10+ times
    Have fun with the staff - they are funny & up for great guests who make them laugh!
  • Jacob M.
    Jacob MorrisMarch 3, 2014
    They now have Free WiFi in the rooms, but beware the complimentary level is quite slow and prone to dropped connections.
  • Andrea M.
    Andrea MatthewsDecember 8, 2013
    $7.95 Internet charge per connection is steep compared with other US hotels but still cheap compared to Australia!
  • Los Angeles
    Los AngelesDecember 4, 2013
    From its hilltop location, the 24-story hotel offers panoramic views of the Hollywood Hills, the San Fernando Valley and the mountains beyond.
  • Ashley
    AshleyOctober 19, 2013
    Free mobile hotspot if you have AT&T! Sweet!
  • Tim M.
    Tim MoranSeptember 19, 2013
    Fantastic service. Free shuttle to Universal but worth the 5min stroll
  • Verna
    VernaSeptember 12, 2013
    Very nice staff but avoid staying here (at all costs) if you're traveling for with work. tourist trap for families + thin walls = screaming children on surround sound. No way you're getting any sleep.
  • S W.
    S WSeptember 5, 2013
    Been here 5+ times
    Not only is parking expensive but there is am early checkin fee of $25. It doesn't matter if you are a Hilton member or not!
  • Pete I.
    Pete IckeMarch 17, 2013
    Great experience for me and my family (6 & 9 yrs). 5 min walk to Universal Studios. Friendly staff. Nice pool, hot tub, and workout facility. Only gripe is the price for parking & WiFi but it's L.A.
  • Aga A.
    Aga ArtkaMarch 6, 2013
    Rooms are rather uninspiring but I suppose the location and the views make up for it. Clean and comfortable. Nice staff. Beware: No free wifi. Variety of food options right here, in the hotel.
  • Sadey D.
    Sadey DarlingFebruary 22, 2013
    Average hotel. Needs a major facelift. Not really worth the money. But there is a "Starbucks" in the lobby.
  • Matt P.
    Matt PaddockFebruary 19, 2013
    Been here 5+ times
    I love this place I've been here befor
  • Jeremy
    JeremyAugust 31, 2012
    Charges for WiFi. BUT they do offer a 1 hour "complimentary" code that they claim can only be used in the lobby. What they don't tell you...the code works in your room AND it can be used over again.
  • Poet V.
    Poet ValentinnoAugust 22, 2012
    Great service, from the doorman, to the bell hop, front desk staff, and concierge. They treat me like royalty. Just fabulous!!!
  • Ernst
    ErnstAugust 16, 2012
    Good hotel, but beware of poor Internet connectivity. No free wifi, except for an hour in the lobby if you ask for a voucher. Is this actually still possible in 2012?
  • Tom
    TomJune 22, 2012
    Been here 10+ times
    A little run down, but close to City Walk/Universal Studios & the Metro Red Line. Walls are very thin here, so expect to receive a complaint if you are watching TV after midnight. :(
  • Mohammad I.
    Mohammad IzzatJune 5, 2012
    good services, nice staffs here...:)
  • Pierre P.
    Pierre PhamApril 6, 2012
    This place is a giant hot ass of a hotel that cannot coordinate the Hollywood half marathon registration.
  • Wade H.
    Wade HenryJanuary 18, 2012
    Bring ur own pillow and alcohol :-)
  • Sabrina P.
    Sabrina P.A.October 30, 2011
    they charge for any device connected to the internet ($7). there's no complementary breakfast, but there is a buffet for ($22).
  • Cathy K.
    Cathy KernsSeptember 21, 2011
    get the white
  • Larry O.
    Larry OdebrechtAugust 13, 2011
    No free wi-fi = sad.
  • Kory A.
    Kory AdamsJune 22, 2011
    You can walk to Universal or take a complimentary shuttle.
  • Jonathan G.
    Jonathan GoldnerJune 7, 2011
    Been here 10+ times
    The internet -- even hard wired -- is terrible.
  • Kenneth
    KennethApril 24, 2011
    Staff takes pride with working in this hotel and will do the best to help you. You just have to ask them!
  • Nolan T.
    Nolan TeelApril 24, 2011
    Been here 5+ times
    Great service at breakfast! Not so great service in the bar in the evening!
  • Laura H.
    Laura HighApril 18, 2011
    The happy hour egg rolls are yummy...and free.
  • Lorie T.
    Lorie Towsley-BrionesJanuary 6, 2011
    Been here 25+ times
    The staff here will make your stay magical. I suggest you don't miss the wonderful Seafood Buffet!
  • Candice C.
    Candice CendañaSeptember 13, 2010
    There is a Starbucks in the lobby
  • Candice C.
    Candice CendañaSeptember 13, 2010
    On weekends there is a dinner buffet featuring a chocolate fountain and a white chocolate fountain. Heaven
  • Shannon T.
    Shannon TaySeptember 5, 2010
    King Crab :)
  • Joanna F.
    Joanna FooteAugust 5, 2010
    Been here 5+ times
    The room is great..... also love the welcome goodies in the room!!! Yeaaaa
  • Cynthia O.
    Cynthia OrdykeMarch 23, 2010
    Thanks for visiting everyone! I love working here in Universal City, and I hope to see all of you soon... in the lobby or at the Cafe Sierra Restaurant. Read more
  • Craig D.
    Craig DaitchMarch 8, 2010
    Super staff, buffet is Vegas worthy.
  • Monica S.
    Monica SvatekNovember 11, 2009
    No hair dryers provided in rooms. Make sure you pack one!
  • Patricia D.
    Patricia DuvinageOctober 10, 2016
    Très grande chambre
  • Carola S.
    Carola SantoroOctober 27, 2015
    Todo especialmente la atencion
  • HakanK
    HakanKNovember 13, 2014
    Odalar ferah, lobby katındaki cafesi çok güzel. Universal studios'a çok yakın.
  • Gaby M.
    Gaby MbAugust 14, 2014
    Been here 5+ times
    El mejor hotel cerca de los Estudios! Fabuloso
  • Eduardo R.
    Eduardo RoblesOctober 9, 2011
    K haces aya wey??
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