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Hilton Orlando Buena Vista Palace Disney Springs Area

Hotel
Lake Buena Vista
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7.3/10
301
ratings
  • Ranked #4 for hotels in Lake Buena Vista
  • S G.
    "Best time share so far... Nice clean and complete place😜😊"(2 Tips)
    Derek L.
    "Great property, nice rooms, clean, friendly staff."(10 Tips)
    Sharon I.
    "Little princess spa package is adorable & worth the money!"(5 Tips)
    Sunflower D.
    "Excellent service!"(8 Tips)
87 Tips and reviews
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  • Christina L.
    Christina LolliJuly 30, 2016
    2nd time staying here, great view of the fireworks next to Epcot. Friendly staff, parking is resonable and walking distance to Disney Springs. Wont stay anywhere else.
  • Martha G.
    Martha GleasonAugust 29, 2014
    Nice property, undergoing a refresh. Can't beat location and promo pricing. Pool area is not as exciting as I expected...bar closed at 5:00.
  • AnnaMarie S.
    AnnaMarie SchaferJuly 23, 2011
    GREAT hotel! Beautiful, clean, friendly helpful staff, good food, walking distance across the street to downtown Disney! Bad point- parking is far from rooms. Would definitely stay again!
  • Matthew B.
    Matthew BergholtOctober 19, 2014
    Nice rooms and balconies but expensive Internet and small breakout rooms if you are hosting a big conference here. Free parking is a nice surprise though with it being in the Disney area.
  • Ron V.
    Ron VasquezApril 4, 2011
    Been here 5+ times
    Great place to stay!!!!! Easy access to all parks. The only thing is the parking is horrible u have to park all the way there and walk ago ways. Unless you pay them 16.00 to park your car. SCREW THAT!
  • André D.
    André DeVineSeptember 14, 2013
    Pretty much every hotel had a resort fee. Don't know why everyone is so surprised. This is a great hotel at a great location.
  • Marc F.
    Marc FerrariJune 26, 2013
    Nice hotel. Found a cheap deal on expedia however a mysterous resort fee jacked the price up a bit. Make sure to ask about it before booked. Still a decent deal but I was shell shocked a little.
  • Suzanne B.
    Suzanne BoultonJune 26, 2013
    Been here 10+ times
    Nice hotel but our maid can't seem to give us towels+wash rags+hand towels every day. We had a large beetle in the room and ants. Who would think ants could make their way 22 flights?
  • Neriah A.
    Neriah AbeytaJuly 13, 2012
    Note the resort fee is pretty much what any hotel will have- wifi worked well on my iphone. (use the code they give) Parking is far though. Room service is expensive, go downtown! (its close.)
  • Jack H.
    Jack HammerMarch 7, 2012
    Been here 10+ times
    Stayed here 6 times in the past two years. NEVER once saw bugs. CLEAN rooms & GREAT service! we never stay anywhere else.
  • Elaine
    ElaineMarch 29, 2013
    Been here 10+ times
    Taking the shuttle bus to one of the parks? Note where the bus drops you off, since that is exactly where they will pick you up. Look for the yellow "B" sign in the window for BV Palace (not Suites).
  • Nancy
    NancyFebruary 21, 2011
    Been here 5+ times
    Nice place to stay, great location but parking is a bit of a walk. Not something you look forward to after a long day at the parks. Internet is not "free". You pay extra $15 for the amenities fee.
  • Sharon I.
    Sharon IvanauskasApril 11, 2012
    Great place to stay! Little princess spa package is adorable & worth the money! Activities by the pool everyday for kids too!
  • John
    JohnMarch 19, 2012
    Been here twice so far and have had a good experience both times. Special on 4 pizza's and a 2 liter for $29 - not bad both on taste and bargain.
  • Rich B.
    Rich Bonewits IIMarch 26, 2013
    Been here 5+ times
    Cleaning crew makes a lot of noise on our floor starting around 8am...way too early. And doors have zero efforts to reduce sound...so when anyone around you closes their door everybody can hear it.
  • courtney s.
    courtney schielaJune 21, 2016
    Been here 5+ times
    The staff is great! Sean at the consigners desk is so friendly and helpful. The facilities just need an update, which they are working on.
  • Robin M.
    Robin McCarthyOctober 27, 2014
    Two large pools which are pretty empty weekdays. Nice balcony on the room. Happy hour starts at 3. :)
  • Jack H.
    Jack HammerDecember 14, 2011
    Been here 10+ times
    If you're coming to Orlando, look no further than this hotel! Top notch all the way at a very reasonable rate. We don't stay anywhere else.
  • trempz
    trempzAugust 18, 2012
    Nice hotel, however they will try to rope u into some time share thing. The shuttles are awful and never on time. You can catch them in downtown Disney which is literally across the street.
  • Brent L.
    Brent LeoneApril 3, 2012
    I thought the place was fantastic. Friendly staff, great pool area and great location for downtown disney.
  • Derek L.
    Derek LeeJune 6, 2010
    Been here 5+ times
    Great property, nice rooms, clean, friendly staff. Great breakfast at Watercress Cafe. Only very slight, if at all drawback was parking seemed a little far.
  • Cindy
    CindyMay 31, 2013
    Nice rooms friendly staff downside is transportation to parks sometimes took over an hour sitting on bus need to correct this
  • Bill R.
    Bill RadunovichSeptember 1, 2011
    Been here 10+ times
    Watch out for the bottom of the door to the family bathroom. It's rusted and has ragged edges. Perfect for a small child to get a bad injury!
  • Stephen T.
    Stephen TanDecember 31, 2010
    Great hotel, been here a few times. Good amenities, nice rooms, great view, awesome location. Downside... Resort fee.
  • Henry Q.
    Henry QuinteroOctober 30, 2011
    nice stay except the house cleaning lady who comes to your door and opens it at 845 in the morning...make sure to put up your do not disturb sign at your door
  • Rosie G.
    Rosie GranthamApril 16, 2011
    Great concierge! Right across the street from downtown disney. Even had views of the Disney fireworks.
  • Michelle
    MichelleJune 9, 2012
    Cool rubber band scavenger hunt for the kids! Full service hotel so don't expect to use the luggage carts!
  • Paula ..
    Paula .June 1, 2010
    Been here 25+ times
    Good hotel, fantastic beds, great spa, free (but slow and hard to acces) WiFi.Downtown Disney Marketplace is just across the street.
  • Fred H.
    Fred HMarch 10, 2011
    If you stay in the tower opt for bell services. If not the closest parking is at the convention center. Walk through & take an escalator or elevator to the lobby floor.
  • Vince A.
    Vince ArtsalaMarch 25, 2012
    Has free Wifi you can connect your 3DS to. Might only be in the rooms though, double check by downloading the Nintendo Zone app
  • Tim S.
    Tim SDecember 6, 2014
    Stay in the short towers if possible for super awesome water pressure...
  • Michelle D.
    Michelle DeMakesMay 30, 2015
    Needs a renovation! First room smelled of smoke! Changed rooms and the bathroom door doesn't close all the way and carpet has stains on it! They also don't tell you about the hotel fee! Unhappy!
  • Steven G.
    Steven GFebruary 11, 2012
    Been here 5+ times
    If you are here for a while get a $12 cup with free refills of coffee or soda
  • Chad P.
    Chad PetrieDecember 29, 2014
    Been here 5+ times
    Great experience seeing Disney characters at breakfast. Nice touch for the kids.
  • The Brummitt Group
    The Brummitt GroupJanuary 28, 2012
    Great spa. Massage and pedi recommended. And, enjoy some relaxation at the spa pool.
  • S G.
    S G MNovember 7, 2014
    Best time share so far... Nice clean and complete place😜😊
  • Josh D.
    Josh DillonMarch 22, 2012
    Been here 10+ times
    The room and location are worth the price. Pony up ans spend the dough, woooo!
  • Minderella
    MinderellaSeptember 7, 2011
    Eat at the Outback Restaurant.....very very good! Best Delmonico Steak I've ever had.
  • Corey M.
    Corey MathewsOctober 12, 2010
    Great front desk staff, comfortable room. Excellent sports bar. Well worth it!
  • Morten S.
    Morten SchaumannOctober 21, 2010
    Great service. Large rooms. Good price. Only bar open to 2 p.m :)
  • Linda M.
    Linda MartellApril 13, 2013
    Great place, lots to do! Pricy but worth it!
  • John A.
    John AndersonJune 7, 2013
    If you like a Five-Star rate for a Two-Star stay, this is the place! Housekeeping sucks. And, they ignore the don't disturb sign. Location is the only thing good about this hotel.
  • Kristin
    KristinSeptember 2, 2013
    Been here 5+ times
    Take a left before the grand circle entrance for the best parking
  • D G.
    D GMarch 4, 2012
    Been here 50+ times
    Been here 6 times in 2 years and nothing but great things to say.
  • Steph F.
    Steph FAugust 30, 2013
    Bad service & cleaning, "free" wi-fi doesn't work and crew members are unhappy and bitter with no intention of helping. The rooms have little ants who are harmless but it's still disgusting.
  • Joanna H.
    Joanna HJuly 31, 2011
    Request Milena at the spa! Best manicure/pedicure I've ever gotten!
  • Heather R.
    Heather RybarMarch 24, 2012
    Been here 10+ times
    If you are looking to relax DO NOT come during a "You Tube" convention!
  • Tim K.
    Tim KnightFebruary 24, 2012
    Been here 5+ times
    Good location but skip the overpriced, overlooked food at the bkfast buffer. And $17 for a bland omelette is no better. Too many places nearby to settle for this nasty grub.
  • Andy A.
    Andy AcevedoFebruary 27, 2012
    Great salon to get a haircut mine is perfect!!
  • D G.
    D GSeptember 15, 2011
    Been here 50+ times
    Great resort. Service is fantastic!
  • D G.
    D GMay 13, 2011
    Been here 50+ times
    Don't have one bad thing to say about this place. It's the only place we stay when we head to WDW.
  • Ken G.
    Ken GrossJune 26
    Been here 5+ times
    Great location good customer service.
  • Mike B.
    Mike BrownsteinJanuary 10, 2013
    Been here 5+ times
    Great place with great travel zoo deals
  • Chuck G.
    Chuck GoseMay 23, 2011
    Been here 10+ times
    It can be the best of times. It can be the worst of times. All depends on the staff.
  • Eduardo M.
    The only perk is its location. Very bad service, ants in room. They charge you a daily Resort Fee for things that don't work (like Wi-Fi). Rooms are noisy and cleaning lady opens your door at 8:30am
  • Sunflower D.
    Sunflower DuranMarch 18, 2011
    Great hotel! Excellent service! Walkingzap
  • William L.
    William LevineJuly 23, 2013
    Forget about the Wifi. I couldn't even stream the intro credits for video.
  • Ilene W.
    Ilene WilkinsDecember 13, 2010
    Been here 25+ times
    great partner for UCP of Central Florida- hosting the annual "Evening at the Palace" gala for eighteen years!
  • Bridge E.
    Bridge EatonJuly 16, 2011
    Been here 5+ times
    The lobby bartender is a super creep and probably the worst tender of bar I've ever met!
  • Paula K.
    Paula Keegan-BockJanuary 12, 2012
    Love being amongest my WCR friends.!
  • Chris C.
    Chris ChattertonJuly 21, 2011
    Been here 5+ times
    They have bomb breakfast buffet!
  • Kristen K.
    Kristen KetchamOctober 28, 2012
    Find another hotel where housekeeping actually cleans the rooms. We will NOT be back here.
  • Minderella
    MinderellaSeptember 7, 2011
    You can play Wii at Kook's sports bar. Guitar Hero!!!!!!
  • Becky N.
    Becky NovakSeptember 23, 2013
    We were disappointed w/service, food, amenities... Would not stay there again.
  • Zachary L.
    Zachary LongFebruary 1, 2012
    Been here 5+ times
    Horrible place. Here for a trade show, they have security at the doors who are rude and physical. Rooms are dirty and you can hear sounds all night. Doors slam all night from others. Go to Hilton.
  • Mike S.
    Mike SplainJuly 10, 2011
    Been here 5+ times
    Check out fireworks at Epcot at 9pm every day!
  • Ali P.
    Ali PetersonAugust 18, 2011
    Been here 5+ times
    Clean your room people :)
  • Meredith
    MeredithJune 7, 2012
    No room service or restaurant service from 11- 4 so plan accordingly
  • Bonnie C.
    Bonnie CrowleyDecember 27, 2011
    Request melissia for the best massage ever!!
  • Nicole H.
    Nicole HernandezMarch 15, 2013
    Heated pools
  • Theresa H.
    Theresa HillNovember 18, 2012
    Pool next door is much better. Just walk over.
  • Jean-Yves F.
    Jean-Yves FiouFebruary 1, 2013
    Nice place
  • Isabel H.
    Isabel HinojosaDecember 28, 2012
    The only Hotel around without free wii fii :/
  • Michiel N.
    Michiel NoordermeerApril 14, 2016
    Dont bring a rope...
  • Paul C.
    Paul ClearJune 1, 2012
    Been here 5+ times
    Check into GayDays 2012!
  • DJ AK
    DJ AKMay 27, 2012
    Been here 10+ times
    Hi-Speed wi-fi my ass!
  • M Christopher T.
    M Christopher TevisJuly 21, 2010
    Great staff!!! Best bang for you buck!!
  • Grace C.
    Grace ChangMarch 5, 2011
    Our humble abode for the night
  • Char
    CharJuly 9, 2012
    Not very good service at the sports bar. Maybe it was a bad day... The food was pretty good though. -__-
  • Megan M.
    Megan McAteeMarch 4, 2012
    Do NOT stay here. Nasty bugs in the room, awful guest service, terrible experience. You can do better.
  • Carol H.
    Carol HousenJanuary 15, 2012
    Yea Miami realtors!!!!!
  • Carl T.
    Carl TamFebruary 2, 2013
    21.95 automatic resort fee when they charge you. What a f ucking ripoff. I ain't coming back here.
  • Cagri C.
    Cagri CAugust 7, 2015
    Probably the worst hotel I have ever been
  • Juan V.
    Juan VillaFebruary 8, 2015
    Muy buen hotel, excelentes instalaciones
  • Nely R.
    Nely ReyesMarch 24, 2015
    Been here 5+ times
    Que hasta el internet te cobran por día /: $19 por noche...bah!
  • Osvaldo P.
    Osvaldo PavezJuly 11, 2011
    excelente ubicacion a Downtown Disney Read more
  • Pepe Z.
    Pepe ZirdokDecember 31, 2015
    lo venden como un hilton y en realidad es un hotel viejo que compro hilton
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