Hilton Hotels & Resorts

Hilton San Francisco Union Square

333 Ofarrell St (at Mason St), San Francisco, CA 94102, United States
Open (Show more)
  • Mon–Sun
    • 24 Hours
Credit Cards:
Yes (incl. American Express)

The Hilton San Francisco Union Square is right in the heart of downtown San Francisco. This sophisticated and stylish hotel offers easy access to Chinatown, Nob Hill and fantastic entertainment, shopping and dining at Union Square...


Based on 373 votes

People like this place

Total Visitors
Total Visits
  • What you need to know
    Kristin B.
    "Urban Tavern is great for lunch."(7 Tips)
    Band of the Day A.
    "Take in the amazing view, and use me as the soundtrack of your life"(17 Tips)
    Jules B.
    "Very nice staff and an outdoor pool and spa."(2 Tips)
    "outdoor pool and jacuzzi"(4 Tips)
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252 tips. Filter by taste:

  • all tips
  • tower
  • scenic views
  • breakfast food
  • urban tavern
  • hhonors
  • outdoor pools
  • wifi
  • balcony
  • comfortable
  • hot tubs
  • café
  • casual
  • tours
  • wine
  • coffee
  • people watching
  • landmarks
  • desserts
  • tea
  • hotel
  • Doug B.

    There is another Starbucks just down the street if the one in the lobby here gets too crowded.

    Doug Baer · 6 days ago
  • Li A.

    Bem localizado, ótimo serviço mas você tem que pagar pelo frigobar do quarto...

    Li Abati · 2 weeks ago
  • Rewan P.

    Not the best Hilton property amongst their portfolio for the price point. Get the high floors with the bay view. Also carry bottles of water since they do not keep them in your room.

    Rewan Parti · 3 weeks ago
  • Meredith M.

    It's the largest hotel on the West coast! Parking sucks and is pretty expensive, so I recommend taking public transit to get here.

  • Arian E.

    The cops/pigs outside are outrageous. Threatened to kick me out of the hotel tonight. Once I asked why the short pig was a belligerent asshole he backed off quickly. He was looking for a fight. #loser

    Arian Evans · April 21
  • Emmanuel A.

    Chambre très bien si n'est la deco qui est standardSalle de fitness parfaiteEt petit dej gargantuesquePosition dans la ville au top et service du personnel au mieuxRien a redirePar contre pas de

    Emmanuel ANGLES · February 20
  • Sergio Morilo R.

    If you are looking for risky fun, there's a lot of prostitutes offering their services at the hotel door. #fail

    Sergio Morilo Rodrigues · December 31, 2014
  • Sergio Morilo R.

    The new urban contemporary rooms are absolutely tiny! Come on Hilton!

    Sergio Morilo Rodrigues · December 31, 2014
  • John C.

    Rooms are decent and so is location but the breakfast buffet is steep ($29) plus 15% gratuity on ALL checks. Walk a block or two and save! Probably the case with all San Fran hotels though.

    John C · December 8, 2014
  • Rodrigo A.

    Location is perfect

    Rodrigo Artavia · November 27, 2014
  • ssk

    they charge for parcels

    ssk · November 22, 2014
  • ssk

    One of worst services ever in my all international stay..

    ssk · November 22, 2014
  • Be A.

    I strongly do not reccomend this hotel. Wi-Fi is expensive, the staff are confuse. They sent a security agent in my room saying that my reservation is over, after that they apologized me.

    Be Andrada · November 16, 2014
  • Brad L.

    A great space for an awesome charity event! All the staff are very friendly and helpful.

    Brad Lai · October 27, 2014
  • Magesh S.

    "No upgrade available" for Hhonors Gold status despite calling ahead and asking. 5 nites in a small boxy room😕

    Magesh Sundaram · October 26, 2014
  • Jules B.

    Very nice, if a little dated on some floors. Very nice staff and an outdoor pool and spa.

    Jules Belcher · October 16, 2014
  • Queena D.

    Park in another garage to save $$$

    Queena Deschene · October 15, 2014
  • Elideth C.

    Las habitaciones en los últimos pisos son mas caras por la vista pero vale mucho la pena.

    Elideth Cruz · October 11, 2014
  • Pablo F.

    Está en el centro, aunque de noche se llena la calle de indigentes. Wifi gratis.

    Pablo Fernandez · October 10, 2014
  • Brittany N.

    Great location. Close to shopping and restaurants.

    Brittany Nicole · October 1, 2014
  • Olof M.

    No locks on the bathroom and no free internet. Come on! It's 2014

    Olof Moriya · September 20, 2014
  • Paul in L.

    Lobby is just a giant Starbucks. And the only place for free wifi in this bloated hotel...

    Paul in London · September 19, 2014
  • Genki S.

    good gym, various machines and dumbbells available. but no squat lack, so not for the legs days.

    Genki Sugimoto · September 19, 2014
  • David B.

    The breakfast buffet included in our family rate was worth it. But free wifi in the rooms would be a welcome addition in these times.

    David Bowser · September 11, 2014
  • André Joseph D.

    Nice area but noisy in the night

    André Joseph Diame · September 9, 2014
  • Doug M.

    Quick walk to Union Square. Great city views.

    Doug Makishima · September 8, 2014
  • Felipe B.

    Prefer parking across the street at Mason O'Farrell Garage, it's cheaper. Long queues at the Starbucks in the lobby for breakfasts (you can use your breakfast tickets there).

    Felipe Bay · August 30, 2014
  • Kyle M.

    Concierge has a boarding pass printing kiosk and is very helpful teaching public transportation 101.

    Kyle Moore · August 29, 2014
  • Omar a.

    Great location - everything is close!

    Omar al-Dafa 🇶🇦 · August 20, 2014
  • Tom S.

    The lobby looks like 90's. But the rooms are modern and comfortable.

    Tom Szriber · August 12, 2014
  • Mia A.

    Customer service is great!!

    Mia Anderson · August 9, 2014
  • Bayan M.

    I think I'll stay here

    Bayan Mohammad · August 9, 2014
  • Bayan M.

    Finally back

    Bayan Mohammad · August 9, 2014
  • Callum T.

    Connect to hhonors to get free wifi in the lobby. You'll need to be a gold or diamond HHonors member to get complimentary in-room wifi though.

    Callum Thompson · August 8, 2014
  • Hussain A.

    Perfict location

    Hussain Almulhim · August 8, 2014
  • Jonathan J.

    Home to several conferences and conventions, including JavaOne, this Hotel has many amenities. Fantastic access to local landmarks, great restaurants, huge lobby for impromptu meetings, luxury rooms.

    Jonathan Johns · August 6, 2014
  • Saeed A.

    next to Hilton around on Market St. "Coffee beans& Tea leafs" excellent w/ facility.

    Saeed AlZahrani · July 25, 2014
  • Haider A.

    Try to get a room on the higher floor in tower 1. They have excellent views of the downtown and the Bay

    Haider Ali · July 15, 2014
  • Laila K.

    Service un polite , u deserve a star for location other than that ur starbucks is over priced ,network is baaaaaad beyond bad ,unfriendly staff the one good person who was nice is gwadalopi

    Laila K · June 19, 2014
  • Laila K.

    سبحان الله وبحمدهِ عدد خلقهِ ورضى نفسه وزنة عرشه ومداد كلماته.(يقولها ثلاث مرات إذا أصبح. رواه مسلم)ثلاث مراتsdu

    Laila K · June 19, 2014
  • Laila K.

    اللهم أنت ربي لا إله إلا أنت، خلقتنى وأنا عبدك وانا على عهدك ووعدك ما استطعت، أعوذُ بك من شرِ ما صنعت، أبوء لك بنعمتك علي وأبوء بذنبي فاغفر لى، فإنه لا يغفرُ الذنوب إلا أنت.ji

    Laila K · June 17, 2014
  • Carol C.

    Ask for a room in Tower 1 that is an even number on a high floor beginning with 70 ie. 1-3370, you will get an amazing view of downtown, the water, and AT&T Park!

    Carol Cecil · June 13, 2014
  • Stefy B.

    Buen hotel. No es la zona más linda de San Francisco, bastante indigencia en la calle. Tiene wifi gratis en el lobby que no es poca cosa, ya q conseguir wifi es muy complicado.

    Stefy B. · June 3, 2014
  • Sofia D.

    Outdated and huge. With lots of drunk and weird people.

    Sofia Dvoynos · June 1, 2014
  • Inbal B.

    Cafe mason across the street has great breakfast!

    Inbal Bartal · May 25, 2014
  • Jônatas

    Very bad! Expensive parking 47,00, old rooms, no security access to the hotel, anyone can in or out, bad staff, small safe inside the rooms, no fridge in the rooms except if you pay 15,00! An assault!

    Jônatas · May 20, 2014
  • Nic B.

    Make sure you get a ticket from Valet, GOD help you if you don't!

    Nic B · May 18, 2014
  • Kumar S.

    I'm not a fan of this hotel. No concierge lounge and rooms are dated. Forget upgrades or free water/snack. Everything overpriced including $52 per day valet.

    Kumar Sanehi · May 15, 2014
  • Kat N.

    Be sure to head up to the top floor lounge. Beautiful view of the city!

    Kat N · May 14, 2014
  • Jeff R.

    Old, outdated hotel in a real crappy part of town (the tenderloin) but it seems to be a capable hotel for business travelers downtown.

    Jeff Rothenberg · May 5, 2014

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