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Hilton Hotels & Resorts

Hilton San Francisco Union Square

Hotel, Meeting Room, and Resort · Tenderloin
333 Ofarrell St (at Mason St), San Francisco, CA 94102, United States
Open (Show more)
  • Mon–Sun
    • 24 Hours
Credit Cards:
Yes (incl. American Express)

The Hilton San Francisco Union Square is right in the heart of downtown San Francisco. This sophisticated and stylish hotel offers easy access to Chinatown, Nob Hill and fantastic entertainment, shopping and dining at Union Square...


Based on 679 votes

People like this place

  • What you need to know
    Scott M.
    "Tower 1 is where the smartest and best looking guests stay."(31 Tips)
    Callum T.
    "Connect to hhonors to get free wifi in the lobby."(12 Tips)
    Ryan S.
    "The urban tavern is fantastic."(7 Tips)
    Amanda V.
    "Take in the amazing view, and use me as the soundtrack of your life"(18 Tips)
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  • Recent
  • Popular

266 tips and reviews.

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  • all tips and reviews
  • scenic views
  • tower
  • breakfast food
  • wifi
  • hhonors
  • hot tubs
  • outdoor pools
  • balcony
  • urban tavern
  • comfortable
  • café
  • casual
  • tours
  • coffee
  • wine
  • books
  • people watching
  • sports bars
  • landmarks
  • hotel
  • Harriet R.

    Good big modern rooms. Bad breakfast unless you're diamond. Hotel is too busy and the check in queue is awful. Stay in the financial district Hilton instead!

    Harriet Ruff · 2 weeks ago
  • Sedatcan S.

    No internet for a 650euro room.

    Sedatcan Sonat · 2 weeks ago
  • Nicole R.

    2nd Floor 5 Star Sport Bar... Awesome!!!

    Nicole Richie · October 19
  • Travis F.

    SHITTIEST check in EVER!! Be ready to wait in line for over 45 minutes!!! Go somewhere else!!!!!!!!

    Travis Fugate · September 20
  • Nikki B.

    For the prices they are asking the service levels need to improve. Ask for tower 1 but not super close to city scape (above 30th floor but below maybe 44). Renovations of lobby messing with services

    Nikki Beauchamp · September 7
  • Jonathan D.

    While renovations are underway, dining is open on 47th floor. Great view. Among SF's best.

    Jonathan Dagle · August 17
  • Jonathan D.

    Much needed renovations underway July 2015 until ?? make the lobby a mess.

    Jonathan Dagle · August 17
  • Brad D.

    A necessary evil if you attend Causal Connect.

    Brad D · August 16
  • Twan V.

    Perfect event venue <3

    Twan Vrints · August 14
  • Jill H.

    Great pool and hot tub deck!

    Jill Harrison · July 26
  • Tim P.

    Bathrooms are shabby but always accessible. And taking a leak in the TL can be a challenge.

    Tim Pursell · July 15
  • Meilissa

    AC is stuck at 21, not cold enough during summer days!

    Meilissa · July 14
  • Doug B.

    There is another Starbucks just down the street if the one in the lobby here gets too crowded.

    Doug Baer · June 27
  • Rewan P.

    Not the best Hilton property amongst their portfolio for the price point. Get the high floors with the bay view. Also carry bottles of water since they do not keep them in your room.

    Rewan Parti · June 10
  • Meredith M.

    It's the largest hotel on the West coast! Parking sucks and is pretty expensive, so I recommend taking public transit to get here.

  • Arian E.

    The cops/pigs outside are outrageous. Threatened to kick me out of the hotel tonight. Once I asked why the short pig was a belligerent asshole he backed off quickly. He was looking for a fight. #loser

    Arian Evans · April 21
  • Sergio Morilo R.

    If you are looking for risky fun, there's a lot of prostitutes offering their services at the hotel door. #fail

    Sergio Morilo Rodrigues · December 31, 2014
  • Sergio Morilo R.

    The new urban contemporary rooms are absolutely tiny! Come on Hilton!

    Sergio Morilo Rodrigues · December 31, 2014
  • John C.

    Rooms are decent and so is location but the breakfast buffet is steep ($29) plus 15% gratuity on ALL checks. Walk a block or two and save! Probably the case with all San Fran hotels though.

    John C · December 8, 2014
  • Rodrigo A.

    Location is perfect

    Rodrigo Artavia · November 27, 2014
  • ssk

    they charge for parcels

    ssk · November 22, 2014
  • ssk

    One of worst services ever in my all international stay..

    ssk · November 22, 2014
  • Be A.

    I strongly do not reccomend this hotel. Wi-Fi is expensive, the staff are confuse. They sent a security agent in my room saying that my reservation is over, after that they apologized me.

    Be Andrada · November 16, 2014
  • Brad L.

    A great space for an awesome charity event! All the staff are very friendly and helpful.

    Brad Lai · October 27, 2014
  • Magesh S.

    "No upgrade available" for Hhonors Gold status despite calling ahead and asking. 5 nites in a small boxy room😕

    Magesh Sundaram · October 26, 2014
  • Jules B.

    Very nice, if a little dated on some floors. Very nice staff and an outdoor pool and spa.

    Jules Belcher · October 16, 2014
  • Queena D.

    Park in another garage to save $$$

    Queena Deschene · October 15, 2014
  • Brittany N.

    Great location. Close to shopping and restaurants.

    Brittany Nicole · October 1, 2014
  • Olof M.

    No locks on the bathroom and no free internet. Come on! It's 2014

    Olof Moriya · September 20, 2014
  • Paul in L.

    Lobby is just a giant Starbucks. And the only place for free wifi in this bloated hotel...

    Paul in London · September 19, 2014
  • Genki S.

    good gym, various machines and dumbbells available. but no squat lack, so not for the legs days.

    Genki Sugimoto · September 19, 2014
  • David B.

    The breakfast buffet included in our family rate was worth it. But free wifi in the rooms would be a welcome addition in these times.

    David Bowser · September 11, 2014
  • André Joseph D.

    Nice area but noisy in the night

    André Joseph Diame · September 9, 2014
  • Doug M.

    Quick walk to Union Square. Great city views.

    Doug Makishima · September 8, 2014
  • Felipe B.

    Prefer parking across the street at Mason O'Farrell Garage, it's cheaper. Long queues at the Starbucks in the lobby for breakfasts (you can use your breakfast tickets there).

    Felipe Bay · August 30, 2014
  • Kyle M.

    Concierge has a boarding pass printing kiosk and is very helpful teaching public transportation 101.

    Kyle Moore · August 29, 2014
  • Omar a.

    Great location - everything is close!

    Omar al-Dafa 🇶🇦 · August 20, 2014
  • Tom S.

    The lobby looks like 90's. But the rooms are modern and comfortable.

    Tom Szriber · August 12, 2014
  • Mia A.

    Customer service is great!!

    Mia Anderson · August 9, 2014
  • Bayan M.

    I think I'll stay here

    Bayan Mohammad · August 9, 2014
  • Bayan M.

    Finally back

    Bayan Mohammad · August 9, 2014
  • Callum T.

    Connect to hhonors to get free wifi in the lobby. You'll need to be a gold or diamond HHonors member to get complimentary in-room wifi though.

    Callum Thompson · August 8, 2014
  • Hussain A.

    Perfict location

    Hussain Almulhim · August 8, 2014
  • Jonathan J.

    Home to several conferences and conventions, including JavaOne, this Hotel has many amenities. Fantastic access to local landmarks, great restaurants, huge lobby for impromptu meetings, luxury rooms.

    Jonathan Johns · August 6, 2014
  • Saeed A.

    next to Hilton around on Market St. "Coffee beans& Tea leafs" excellent w/ facility.

    Saeed AlZahrani · July 25, 2014
  • Haider A.

    Try to get a room on the higher floor in tower 1. They have excellent views of the downtown and the Bay

    Haider Ali · July 15, 2014
  • Laila K.

    Service un polite , u deserve a star for location other than that ur starbucks is over priced ,network is baaaaaad beyond bad ,unfriendly staff the one good person who was nice is gwadalopi

    Laila K · June 19, 2014
  • Carol C.

    Ask for a room in Tower 1 that is an even number on a high floor beginning with 70 ie. 1-3370, you will get an amazing view of downtown, the water, and AT&T Park!

    Carol Cecil · June 13, 2014
  • Sofia D.

    Outdated and huge. With lots of drunk and weird people.

    Sofia Dvoynos · June 1, 2014
  • Inbal B.

    Cafe mason across the street has great breakfast!

    Inbal Bartal · May 25, 2014

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