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Hilton Hotels & Resorts

Hilton San Francisco Union Square

Hotel and Meeting Room
Tenderloin, San Francisco
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7.0/10
1,026
ratings
  • Scott M.
    "Tower 1 is where the smartest and best looking guests stay."(32 Tips)
    Callum T.
    "Connect to hhonors to get free wifi in the lobby."(12 Tips)
    Ryan S.
    "The urban tavern is fantastic."(7 Tips)
    Amanda V.
    "Take in the amazing view, and use me as the soundtrack of your life"(24 Tips)
286 Tips and reviews
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  • Reagan A.
    Reagan A.July 12, 2012
    Been here 10+ times
    Love this Hilton! I always stay here when in SF. Tower 3s renovated rooms are awesome. Reminiscent of a W standard room. Be sure and avoid walking into the Tenderloin after dark. Can be a bit sketch.
  • Jonathan J.
    Jonathan JohnsAugust 6, 2014
    Home to several conferences and conventions, including JavaOne, this Hotel has many amenities. Fantastic access to local landmarks, great restaurants, huge lobby for impromptu meetings, luxury rooms.
  • David S.
    David S.January 9, 2014
    Been here 5+ times
    Even if you don't have a car, be sure to check out the parking garage entrance. A typically boring space has been made very cool, and it's worth the few extra minutes to see it.
  • James M.
    James MorelliJune 21, 2013
    If you're looking for a quiet hotel, this one isn't for you (lots of families w/ kids) but it has a great central location and is a good jumping off point for your adventures in the rest of the city.
  • National Car Rental
    Just steps from storied SF neighborhoods, stay here and you’ll be at the center of it all. If you're looking to get some work done, rooms come with a work desk. FYI - free Wi-Fi is only in the lobby.
  • Veronica W.
    Veronica WallsDecember 15, 2015
    Been here 5+ times
    The bar is in the 45th floor great view, our check in was great, our renovating room was great, furniture was old, Nora, Elain from front desk where great, also David and Melvin Bartenders
  • Keith F.
    KJ Landis is one the besy servers we have ever had. She works at Urban Cafe. The food was unbelievable great. I recommend the scallops
  • Alex M.
    Alex MartinAugust 1, 2012
    Free water, all you can drink... just turn on the tap in your bathroom. This is a hotel, not a resort. If you want good prices and friendly service, go outside and find them. You're in San Francisco!
  • Lauren H.
    Lauren HarrisonDecember 5, 2012
    The service was amazing, when I mentioned that I didn't feel safe going out front to smoke they upgraded me to a suite on 32nd floor Tower 1 with a balcony for free so I didn't have too!
  • Phoebe V.
    Phoebe VenkatFebruary 7, 2014
    Been here 10+ times
    Tulio is great! He is one of the team members minding the gym. He noticed I had a phone and no headphones and went and got me a pair. Proactive customer service!
  • Luckyxleaf
    LuckyxleafSeptember 7, 2013
    Been here 5+ times
    complimentary bottled water @ front desk (Hh program). Starbucks inside $2 more, exit the hotel then turn right-two starbucks in 2 blocks. Parking $50/day (unlimited access 24hr). Warm small pool.
  • Haider A.
    Haider AliJuly 15, 2014
    Try to get a room on the higher floor in tower 1. They have excellent views of the downtown and the Bay
  • David S.
    David S.January 12, 2014
    Been here 5+ times
    Town car to the airport is definitely worth it. Costs about as much as a cab, but so much more pleasant. Ask the bell desk to set you up.
  • Carol C.
    Carol CecilJune 13, 2014
    Been here 10+ times
    Ask for a room in Tower 1 that is an even number on a high floor beginning with 70 ie. 1-3370, you will get an amazing view of downtown, the water, and AT&T Park!
  • Eric P.
    Eric PreuslerJune 14, 2013
    Been here 5+ times
    Cable car stop is a couple blocks away for anything outside walking distance. Ask doorman for a towncar to the airport: $40 + tip is least expensive & a nice way to ride.
  • Phil B.
    Phil BushApril 4, 2013
    Higher floors have a great view! Urban Tavern is not that great, better places around the area. Make sure you stay in a Tower where the workout Room is!
  • Felipe B.
    Felipe BayAugust 30, 2014
    Been here 5+ times
    Prefer parking across the street at Mason O'Farrell Garage, it's cheaper. Long queues at the Starbucks in the lobby for breakfasts (you can use your breakfast tickets there).
  • Aaron Jacob W.
    Aaron Jacob WillmanApril 10, 2013
    Been here 5+ times
    North two blocks and west two blocks you'll find a darling little cafe in the Tendernob called "Farm:Table" that has become one of my favorites in the city. Really good coffee there.
  • Simy B.
    Simy Benchimol CuervoSeptember 16, 2013
    Been here 5+ times
    46th floor of tower 1 is closed. Tge only place with slight view is of skybridge or if you're lucky to get a room with a view.. what a bummer!
  • John C.
    John CDecember 8, 2014
    Been here 5+ times
    Rooms are decent and so is location but the breakfast buffet is steep ($29) plus 15% gratuity on ALL checks. Walk a block or two and save! Probably the case with all San Fran hotels though.
  • Carolita R.
    Carolita RoOctober 26, 2012
    Patti at the concierge desk is great! She will make sure to get you the best deals on tours and recommend really good food places! Very helpful! If only I could take her home to Mexico with me!
  • Chris P.
    Chris PrinceJune 18, 2011
    Been here 5+ times
    Talk to Security Guards in white. They know some of the best kept secrets. Want to see the City Skyline? Talk to the guards. If there is nothing going on at the 46th Fl, the guards can give tour.
  • Brad L.
    Brad LaiOctober 27, 2014
    A great space for an awesome charity event! All the staff are very friendly and helpful.
  • David B.
    David BowserSeptember 11, 2014
    The breakfast buffet included in our family rate was worth it. But free wifi in the rooms would be a welcome addition in these times.
  • Brittany S.
    Brittany SherrillMarch 18, 2013
    No free wifi, breakfast or any amenities. Bed like a rock. Honestly I'd take my chances with the Hampton Inn for much cheaper. Don't turn left when leaving this hotel. Best restaurants to the right.
  • Erica J. S.
    Erica J. SimpsonMay 7, 2013
    The lobby has great docking stations although you won't get much work done because the people watching is off the hook!
  • Trulia Pro
    Trulia ProJuly 17, 2012
    Welcome to Inman Connect! Our tip: The lobby is the place to be. The columns have power outlets and the WiFi is free.
  • k p.
    k pMay 12, 2013
    Outdoor heated pool and hot tub on 16th floor. The wind is blocked on all sides. We had the place all to ourselves.
  • Alexander M.
    Alexander MironenkoSeptember 25, 2013
    Cool oracle javaone event in Hilton and Moscone center. A lot of people, cool dishes and nice environment
  • Johnny S.
    Johnny SemonichMay 22, 2011
    Been here 5+ times
    Suites are small, but comfortable.. Lots to do around hotel good wi Fi if gold star member.. Good place to stay if only needed for a place to sleep
  • Bing Z.
    Bing ZhangJuly 26, 2011
    Make sure to ask The key to in-room bar when checking in at reception! We waited for an hour to have them deliver the key to our room last night!
  • Rewan P.
    Rewan PartiJune 10, 2015
    Not the best Hilton property amongst their portfolio for the price point. Get the high floors with the bay view. Also carry bottles of water since they do not keep them in your room.
  • Paris B.
    Paris Buttfield-AddisonAugust 27, 2013
    Been here 50+ times
    WiFi session from the lobby will continue in your room (and continue being free) if you keep the computer/device active.
  • Jonathan D.
    Jonathan DagleAugust 17, 2015
    While renovations are underway, dining is open on 47th floor. Great view. Among SF's best.
  • Andy K.
    Andy KriebelDecember 7, 2013
    Been here 5+ times
    Incredible view of the Golden Gate Bridge from Tower 1. This is from the 44th floor.
  • Spencer H.
    Spencer HudsonFebruary 2, 2013
    Great hotel spending time and money renovating rooms. The staff are super helpful. Would highly recommend.
  • AvePoint
    AvePointFebruary 24, 2012
    SPTechCon 2012: Join Randy Williams in the Grand Ballroom Salon A on Monday (2/27) at 12:45pm for “SharePoint Governance Enforcement: Taking Corrective Actions to Meet Evolving Organizational Needs”. Read more
  • shawngo
    shawngoApril 23, 2010
    Been here 5+ times
    The airport shuttle can be late, YOU CAN'T! The Pick-Up Time on the shuttle arrangement is the vendor's time. Be there (E side of Hilton) before the Start Time! This is for shuttles after 4:30pm.
  • Roy D.
    Roy DubeOctober 2, 2012
    Been here 5+ times
    If you have decent HHonors status - Ask for one of the remodeled HHonors rooms - They are awesome!
  • Beverly S.
    Beverly SteinerJuly 27, 2011
    go to Zero Zero restaurant not too far away! spectacular food and a great wonderful drink called the Strawberry Bandit. Great atmosphere too!
  • DHR.com
    DHR.comApril 11, 2012
    Go to the 16th floor deck and hang out at the outdoor pool and jacuzzi, excellent for an afternoon of relaxation.
  • Todd W.
    Todd WeisrockSeptember 27, 2012
    Been here 5+ times
    This Hilton has eliminated the exec lounge for HHonors elite members and now for free breakfast you must wait in a huge Starbucks line in the lobby. Boo! Hilton Fin Dist better for biz travelers.
  • Dana F.
    Dana FisherMarch 15, 2012
    Award for fitting every bathroom fixture into smallest possible amount of space! HUGE room, postage stamp of a bathroom!
  • jiresell
    jiresellOctober 3
    Great location, convenient to all the shopping and restaurants in the Union Square area!
  • Matt D.
    Matt DuffyJanuary 30, 2012
    Been here 10+ times
    If you like Indian food Naan n curry is across the street. Great food and open all night.
  • Gilt City
    Gilt CityMay 27, 2011
    On June 18, Kristi Yamaguchi and an all-star cast of dancers throw a one-night-only extravaganza for the Always Dream Foundation. Relish a reception with the "Dancing With The Stars" cast (and more).
  • Ronald V.
    Ronald VeltenJuly 28
    Been here 10+ times
    Large and busy. Pitty Cityscape was closed. Loved the view from the bar ... New shop in the lobby is way too expensive with 9$ excl tax for a granola yoghurt! Go to starbucks down the street instead
  • Ali Rıza Babaoğlan
    Ali Rıza BabaoğlanJanuary 23, 2013
    It's about to start @LinkedIn #GSK2013 at Hilton San Francisco and we are here to represent #Turkey http://t.co/xS7WdwxO
  • Callum T.
    Callum ThompsonAugust 8, 2014
    Connect to hhonors to get free wifi in the lobby. You'll need to be a gold or diamond HHonors member to get complimentary in-room wifi though.
  • Nikki B.
    Nikki BeauchampSeptember 7, 2015
    Been here 25+ times
    For the prices they are asking the service levels need to improve. Ask for tower 1 but not super close to city scape (above 30th floor but below maybe 44). Renovations of lobby messing with services
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