Holiday Inn

Holiday Inn London Kensington Forum

Hotel · Kensington and Chelsea
97 Cromwell Rd (Ashburn Pl), Kensington, Greater London, SW7 4DN, United Kingdom
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Yes (incl. American Express)

Holiday Inn hotels provide friendly service and a comfortable, relaxing atmosphere. Visit our website to explore our family hotels worldwide


Based on 109 votes

People have mixed feelings about this place

  • What you need to know
    Sami S.
    "Buy breakfast vouchers from reception for a lower price"(2 Tips)
    Pascal G.
    "Dont expect luxury but a clean, well serviced room!"(2 Tips)
    Yeong S.
    "fine...all the staffs"(6 Tips)
    Ging B.
    "They should have complimentary drinking water."(3 Tips)
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52 tips and reviews.

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  • breakfast food
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  • veggie burgers
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  • Yannis T.

    Location is good, breakfast is decent. But don't forget to bring shampoos etc from home :(

    Yannis Tsirilakis · 6 days ago
  • Tooshz

    موقع الفندق ممتاز بجنب محطة قلوستر بس للاسف الخدمة لك عليها . أفضل الملينيوم الفندق المقابل له

    Tooshz · June 19
  • HarHar T.

    Feels like "Back to the Future".. The hotel is so 1980s. Time to refurbish

    HarHar T. · May 16
  • Ging B.

    They should have complimentary drinking water.

    Ging Bartolome · April 9
  • Ging B.

    It gets hot in the room even if you set it to the lowest temperature. You have to call to get complimentary stuff like room and bth amenities. Will think twice before recommending to others.

    Ging Bartolome · April 9
  • Dirk B.

    The rooms are positively okay, the breakfast too, but the overall Service is not good. We did not received new toilet paper, which caused some slight trouble, and the checkout was a nightmare.

    Dirk Beckel · March 30
  • Felix L.

    Location is good, nearby the underground just take walk only 3-5 min.

    Felix Lin · March 29
  • Vallyri

    Alan is the best concierge guy ever!

    Vallyri · October 17, 2014
  • Pascal G.

    If you get a good, cheap deal on your room rate, dont hesitate to stay there. The hotel is a lot better than you think and what people are saying ! Dont expect luxury but a clean, well serviced room!

    Pascal Guignard · October 11, 2014
  • Burak M.

    Şimdi gençler, bu otelde kalacaksanız üst (26-27) katları tercih edin ki London Eye'dan bile göremeyeceğiniz manzarayı görebilesiniz :)

    Burak M · September 30, 2014
  • Jeff A.

    Although they have Friendly Staffs & Nice Rooms 👍 But the Hotel's "Wifi" is too Expensive, more so when certain rooms, the Connectivity is unstable, it Disconnects from Time to Time 😣 3.8/5 Stars🌟

    Jeff Ang · September 24, 2014
  • Brian L.

    I don't know, I was never here .... why in the world would I stay at a holiday inn when on vacation in london?!

    Brian LaVigne · September 18, 2014
  • Monserrat A.

    Small rooms. Did I say tiny? Yes. But located withing walking distance to all the goodies. Has a refrig in rooms huge plus.

    Monserrat A · August 20, 2014
  • Travis C.

    Clean public spaces. Multiple country outlets at desk. Decent room sizes.

    Travis Combel · August 12, 2014
  • Calum B.

    Forget all the grumbles about rip off wifi. As of today if you are a priority club member, it's free! Yahoo!

    Calum Bennie · July 1, 2014
  • Leonardo Tiberius ⛵

    Breakfast can be a bit of a zoo

    Leonardo Tiberius ⛵ · June 19, 2014
  • Bayu H.

    Not Bad, Not far from center of london.

    Bayu Hartanto II · May 24, 2014
  • Baruch S.

    Ridiculously expensive internet, no vault in the room. They didn't even leave a bottle of water in the room for you.

    Baruch Sadogursky · March 5, 2014
  • Dmitry B.

    Худший ХолидейИнн из всех. Минибара в номере нет, розеток у кровати нет, за платинум мембершип ни апгрейднули, ни печеньки не принесли.

    Dmitry Bulkin · February 20, 2014
  • Matvey

    Это пиздец. За такие деньги ни сейфа, ни интернета. Эта сеть хуже любого маленького отеля в округе. Интернет кстати за конские деньги. Никому не советую. Единственный плюс -рядом метро.

    Matvey · January 29, 2014
  • Yeong S.

    Everything is fine...all the staffs are exceptionally friendly and helpful. Main concern is the water from the shower is trickling. Pls don't save on water by going green.

    Yeong Seyu · November 18, 2013
  • Mick H.

    16 quid a day for wifi.... daylight robbery!!!

    Mick Horsnell · November 13, 2013
  • Kimberly C.

    Always remember that you can have up to two devices

    Kimberly Chandler · November 7, 2013
  • Sérgio D.

    This hotel is crap... Don't recommend to anyone. The wifi internet is absolutely expensive and air conditioning does not working in my room.

    Sérgio Dista · September 28, 2013
  • Majed A.

    I have meeting

    Majed Als · August 24, 2013
  • Nasser B.

    Good hotel for a 3 days. The rooms are small! But the AC is great! And you have KFC near by

    Nasser Binnassar · August 14, 2013
  • Hideyuki K.

    wonderful hotelvin London.

    Hideyuki Kawai · August 13, 2013
  • Chris D.

    Really not good !!!

    Chris Dobson · June 4, 2013
  • Wendi L.

    No service. No service. No service. Won't stay here on my next trip. Key card didn't work. Had to wait behind 15 checking in to get rekeyed. Concierge service wouldn't help either.

    Wendi Lassiter · April 11, 2013
  • Sami S.

    Buy breakfast vouchers from reception for a lower price

    Sami Saarinen · April 6, 2013
  • Alessandro D.

    Well, having just seen the price at reception ... so glad I didn't pay "real money" to stay ...

    Alessandro De Luca · October 27, 2012

    The underground station is just a two-minute walk away from the hotel. · October 24, 2012
  • General Electric

    To celebrate the Olympic Games, London has planted over 3,000 plants in the Olympic Park wetlands area.

    General Electric · July 26, 2012
  • Andy M.

    Gym is only small for the size of he hotel.

    Andy Mellor · July 18, 2012
  • Sham

    Nice hotel, parking isn't too bad in the evenings! :)

    Sham · July 15, 2012
  • Holiday Inn

    Pull out your Ipad or tablet to see the world first augmented reality hotel at Holiday Inn London Kensington Forum featuring Olympic athletes from the 2012 Olympic games!

    Holiday Inn · June 13, 2012
  • Hector A.

    The noise at nights of the train sucks!

    Hector Alex · May 13, 2012

    The Gloucester Road tube station is nearby, and the Natural History Museum and is also walking distance. Ask advice from the staff, they're very friendly. · April 4, 2012
  • Luidge A.

    The internet is too expensive, there wasn't no coller in the room!! The worst hotel in my trip!!

    Luidge Araujo · March 10, 2012
  • Ronnie L.

    I could connect to free nokia wifi from my room

    Ronnie Liu · March 3, 2012
  • Ildiko H.

    The Coaching Academy holds amazing 2-day training events here! Seek them out and get a complimentary invitation for their next event.

    Ildiko Haraszi · February 8, 2012
  • Phil M.

    Mexican Veggie burger is really nice and not too spicy either

    Phil Murray · December 1, 2011
  • Monica K.

    Beware... They overcharged me $400 on accident. Minor mistake for a hotel I was expecting a $110 charge for.

    Monica Kelly · November 21, 2011
  • James D.

    Worth booking for a business presentation just for the awesome room names: Hendrix, Dylan, Halliday, Dali...

    James D'Souza · October 26, 2011
  • Ted H.

    I posted a picture of the mouse that lives in the lobby lounge. No further comment.

    Ted Haeger · September 7, 2011
  • S S.

    Worst holiday inn I ever stayed & I stayed in a lot of them. Internet is not free, and elite status has no value here

    S S · September 3, 2011
  • Ted H.

    Internet is neither included, nor cheap. Factor it into your daily room cost as about £10 for 3 or more days.

    Ted Haeger · August 23, 2011
  • Andrew J.

    Took me 45 mins to check in! Queried with the receptionist and got a breakfast voucher - nice touch

    Andrew Jenkins · December 11, 2010
  • Igor V.

    try cafe mocha :)

    Igor Vasilevski · November 27, 2010
  • Kevin W.

    Much nicer than Holiday Inns in the US.

    Kevin White · November 21, 2010

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