Immigration Department (Jabatan Imigresen) Presint 14 Branch

Government Building and Building
Bangunan Chancery Place (Jalan Diplomatik 2), 62542 Putrajaya, WP Putrajaya, Malaysia
Likely open (See when people check in)

People tend to check in during these times:

  • Today
    • 7:00 AM–Noon
  • Mon–Tue
    • 8:00 AM–5:00 PM
  • Wed
    • 7:00 AM–5:00 PM
  • Thu–Fri
    • 8:00 AM–5:00 PM
  • Sat
    • 7:00 AM–1:00 PM
  • What you need to know
    Lily Z.
    "Older passports have to be renewed through the counter."(3 Tips)
    Ray C.
    "Use the Kiosk service. 1 Photocopy of IC and 1 recent photo needed."(6 Tips)
    Faizal F.
    "small office but the service very fast.."(2 Tips)
    ramiza m.
    "Get ur pic taken n ic photocopied to ease u."(2 Tips)
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41 tips and reviews.

  • Filter by taste:
  • all tips and reviews
  • renewal
  • kiosk
  • good service
  • Jazlyn O.

    Last year march very fast. Now 1/2 hour only move 7 number. Wait long long la.

    Jazlyn Ooi · November 10, 2013
  • Nur Khairiah Daimah S.

    good and fast services here...

    Nur Khairiah Daimah Sanupin · November 8, 2013
  • antu s.

    It could save time if payment made at the same application counter instead of open another counter just for payment..

    antu skibang · August 26, 2013
  • Edith T.

    Kiosk is under maintenance now. But counter officers are very friendly and efficient too! Got my passport within 1 hour, superb! Best Imigration office in Malaysia :)

    Edith Tan · June 28, 2013
  • Fairul A.

    Where got fast service? When receive no., don't have estimate time to wait also. While wait outside, cannot see current no. Aircond just ada, very hot.

    Fairul Azman · December 11, 2012
  • Ray C.

    Use the Kiosk service. 1 Photocopy of IC and 1 recent photo needed. Faster than queue up at the counter. ;)

    Ray Chua · December 5, 2012
  • Ishy A.

    Buku merah!

    Ishy Angel · August 9, 2012
  • Haz

    kaunter 5 awek cun!

    Haz · April 20, 2012
  • Hassan Azme M.

    Prepare your IC size picture early.. it'll save your time. Trust me!

    Hassan Azme Masri · April 4, 2012
  • Nora G.

    Please be specific of the new address of Immigration Malaysia,Update all 'D' info,don't waste our call Government service!!!

    Nora Goldstein · February 20, 2012
  • girishan l.

    A bit funny, machine also need break ah???

    girishan lionel · January 20, 2012
  • Naga R.

    Kiosk machine for passport renewal closed for break.... WTF!

    Naga Raj · January 20, 2012
  • Irwan N.

    Mesin passport rosak sbb blackout.made in china kot

    Irwan Nasa · January 15, 2012
  • Juwita R.

    i renewed my paspOrt at 2pm at the kiOsk & collected my paspOrt less than 1 hr after that. syabas!

    Juwita R. · October 11, 2011
  • Lily Z.

    The passport renewal kiosk (KiPPas) only works for passports created on year 2005 onwards. Older passports have to be renewed through the counter.

    Lily Zahara · August 10, 2011
  • Zarizi J.

    Renew through kiosk..very effective

    Zarizi Jack · June 9, 2011
  • Evi

    open on sunday starting from 8am to 1pm

    Evi · May 21, 2011
  • Cindy P.


    Cindy Poon · May 6, 2011
  • ramiza m.

    Get ur pic taken n ic photocopied to ease u. Been here not more than 1hour

    ramiza my · April 3, 2011
  • Liangmui

    Fast n efficient. Thumbs up!!

    Liangmui · February 10, 2011
  • Syed Danial A.

    Long queue during lunchtime. So go grab something to eat while waiting for your turn. Lots of good food in Presint Diplomatik.

    Syed Danial Alhabshi · February 7, 2011
  • Faizal F.

    small office but the service very fast..

    Faizal Fadzil · December 29, 2010
  • Dezmonte T.

    Good n fast service.

    Dezmonte Tan · December 14, 2010
  • Jimmy L.

    Not advisable to come as only 4 counters. Small office.

    Jimmy Lim · December 2, 2010
  • Mohd Zakry J.

    Way better than any other immigration landscape, surroundings, services, and integrity.

    Mohd Zakry Juneh · November 25, 2010
  • ezwan mohd i.

    fast service here..make sure to come early morning if u want fast service.

    ezwan mohd isa · October 22, 2010
  • Tata A.

    Now the have better signboard directing you here.

    Tata Azha · September 24, 2010
  • Khairul Aiman A.

    This is the place if u want to make Malaysia passport,not at presint 2

    Khairul Aiman Ab Maulod · September 17, 2010
  • Khairul Aiman A.

    Come here early in the morning,if not u won't get the number

    Khairul Aiman Ab Maulod · September 17, 2010
  • Kemosabe A.

    If you're not familiar with Putrajaya, make sure to ask for clear directions here

    Kemosabe A · May 4, 2010
  • Suzanna Juwita

    Starting from 22/02/10, the public can apply for Malaysian passports at this branch. The HQ in Precint 2 will not be receiving anymore applications. Read more

    Suzanna Juwita · February 20, 2010
  • Osthman M.

    Di Kawasan tempat saya iaitu di Lorong 2, Kg Beroleh, Batu 3 1/2 Jln. Kluang Batu Pahat, Di kawasan di sini ada kem perkampungan orang2 Vietnam kem nie dibina dengan atap dan dinding zing sahaja.

    Osthman Manaf · September 1, 2013
  • LM M.

    Dinasihatkan datang awal pukul 7.30 pagi untuk beratur kalau tanak rase hampa. Sbb nombor habis cepat.

    LM Marzuki · September 22, 2012
  • Nurul A.

    Service lembap giler. 2 jam 30 min baru siap.

    Nurul Alfian · July 4, 2012
  • Sale'ehs G.

    Renew pasport plk. Stanby utk melarikan diri keluar negara.. Go to anfield.. Muahaha

    Sale'ehs Gerrard · June 15, 2012
  • Salman M.

    Disebabkan di sini hanya ada satu sahaja tempat photostat, ambil gambar pasport dll, maka harga dia make-up habis. Lebih baik siap awal2.

    Salman Muhammad · April 13, 2012
  • wan i.

    Jgn kerumuni kaunter serahan.. Nanti menyusahkan orang ramai

    wan ismail · February 17, 2012
  • Afpheix H.

    Semua ada..anak kecik..mak..pak..tok..nek..nyang..bawa la ramai2 bg sesak kat sni...

    Afpheix Hayfie · February 11, 2012
  • Hider S.

    Ramai gila orang kat sini. No giliran cepat habis

    Hider Sr. · January 18, 2012
  • rais m.

    Hari sabtu pun ramai

    rais mohd · January 14, 2012
  • Wan K.

    Lembap....kaunter ade 4,yang bukak hanya 2....claim buat passport dlm 1jam,tapi yg actual 6jam

    Wan Khairul Anuar · November 9, 2011

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