The Immigration Department of Malaysia is under the Ministry of Home Affairs, which provides services to Malaysian Citizens, Permanent Residents and Foreign Visitors.
Poor service,no matter you're the 1st
So, only students who study abroad in a degree program/university get discounts off their passport renewals. Why isn't this stated in the list of costs, bimbos? Such a waste of time!
Slow like snail door listed down open on 7 30 am but start at 8 30 and the worker still walk like a walking dead
Slow like tortoise lerh....😞so many counter only open few of it ...dunno others sit inside for what...Facebook kah ? 😅
Took me 2 days to get my passport renew.. 😠😠😠
What's the point of issuing Q number chit if officer is not following... 😠
thank you! i get my answer already =)
hello..may i know the passport that i do yesterday can take by now or not? cause yesterday u all said the computer function is broken so have to wait for today.
The officer is not friendly at all. Service is slow.
Ok lar, the service is fast compare to last time. The officers smile and very courteous. Very good. They showed a lot of patience to family with small children. Not bad. Keep it up.
Unexpected Fast service in Saturday morning.Was queue for number at around 7.30am,done renewed my passport at 9.20am,collection at 10.30am.
slower than snails
Free photo service at the application counter. For passport renewal, just bring your existing passport and your IC. Attire in dark
Renewing passport is so simple now.. Just bring old passport, your IC and money for renewal fees.. That is all.. no need to fill up forms or take photographs bcoz its all done there...
Slow like hell
If you don't go early in the morning..you ll hve to queue for quite long time =.=
OKU diutamakan 👍
Ari tu jap ja..dh ada kwn..but now..erm. yes waste time..
Sat 7.45am, came as #19, renewal with collected new passport before 10.30am
To take queue number for passport renewal, just bring old passport, photos & IC will do. No need to prepare IM.42 form nor photostat copy of IC now.The process is easier now, which is good ^^
Sigh... im so hungry.
Friday..came here all the way, office closed until 2.45pm cuz of malays sembahyang time.Come here everytime sure it's not a good thing!
Faster than immigration office in KL. You'll need to wait about 5 hours in KL. I settled everything less than 3 hours here.
Here got 11 counter but active only 4 . How slow they work , I can describe it as a 'snail ' poor working service :"(
One of the best service department in town
I just wanna ask information fast pls -,- wasting time here zz
Fucking service. Need to wait super long and I wish I can throw all the money on the staff's face. Fuck off!
This is what we called Malaysia. Slow like tortoise. Wasting time to wait here.. Gosh!
Why renew passport via online also have to wait??
Which dept yeah
Terrible also...parking space not enuf...shud upgrade more parking lot.....
Absolutely appalling customer service. Incredibly slow and disastrous work efficiency. Parkings meant for the public are fully occupied by their buses, which is infuriating
Come early, only 20 minutes to clear all
Wasting time here! They work so slowly.!
Long q lol
Salam Reformasi. Lawan Tetap Lawan.
Go 4 time do nothing , make appointment at Saturday , when I reach immigration is close
Better go the island branch, period
It's the crazy place ever and their procedure changes according to different officer..
So many ppl on a Sunday..u hv to reach here at 8am sharp!
Still ok with the speed here..but the worker so like 'machine'..duno how 3s ar?mana Sopan?mana Senyum? Mana Sarap?
The officer here should have go back kindergarten and learn some basic manners. Seriously.
just wonder how many trips I need to come here just to extend visa
The imigresen here is not inuf friendly~ sumore nid to wait so long :[
Ada sorang staf depa mcm haram jadah
Tsk tsk so t r o u b l e s o m e
Yay dua counter ja buka?!?!?!?!?