Immigration Department (Jabatan Imigresen)

Government Building, Financial or Legal Service, and Embassy / Consulate
  • Sock Hiang T.
    "Why renew passport via online also have to wait??"(9 Tips)
    "Unexpected Fast service in Saturday morning."(2 Tips)
62 Tips and reviews
  • passport
  • books
  • crowded
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  • Dean W.
    Dean WeinhofenNovember 22, 2015
    Poor service,no matter you're the 1st
  • James O.
    James OngMay 9, 2015
    Slow like snail door listed down open on 7 30 am but start at 8 30 and the worker still walk like a walking dead
  • Jeekson Z.
    Jeekson ZaiMay 6, 2015
    Slow like tortoise lerh....😞so many counter only open few of it ...dunno others sit inside for what...Facebook kah ? 😅
  • Tien T.
    Tien TienMarch 2, 2015
    Took me 2 days to get my passport renew.. 😠😠😠
  • Tien T.
    Tien TienMarch 1, 2015
    What's the point of issuing Q number chit if officer is not following... 😠
  • Tan T.
    Tan Tung TungNovember 28, 2014
    thank you! i get my answer already =)
  • Tan T.
    Tan Tung TungNovember 28, 2014
    hello..may i know the passport that i do yesterday can take by now or not? cause yesterday u all said the computer function is broken so have to wait for today.
  • Ee Leen
    Ee LeenSeptember 5, 2014
    The officer is not friendly at all. Service is slow.
  • Aimi Z.
    Aimi ZuebayAugust 25, 2014
    I'm hereee
  • William W.
    William WilstrothAugust 9, 2014
    Ok lar, the service is fast compare to last time. The officers smile and very courteous. Very good. They showed a lot of patience to family with small children. Not bad. Keep it up.
  • eezayne
    eezayneMay 3, 2014
    Unexpected Fast service in Saturday morning.Was queue for number at around 7.30am,done renewed my passport at 9.20am,collection at 10.30am.
  • Kenny T.
    Kenny TeohMay 2, 2014
    slower than snails
  • Chevon T.
    Chevon TeoMarch 22, 2014
    Free photo service at the application counter. For passport renewal, just bring your existing passport and your IC. Attire in dark
  • saravanan r.
    saravanan rachenamotyMarch 13, 2014
    Renewing passport is so simple now.. Just bring old passport, your IC and money for renewal fees.. That is all.. no need to fill up forms or take photographs bcoz its all done there...
  • Suki0303
    Suki0303February 12, 2014
    Slow like hell
  • awa n.
    awa norFebruary 4, 2014
    If you don't go early in the ll hve to queue for quite long time =.=
  • Fitrika S.
    Fitrika ShaariFebruary 3, 2014
    OKU diutamakan 👍
  • Hayat H.
    Hayat HarithJanuary 13, 2014
    Ari tu jap ja..dh ada kwn..but now..erm. yes waste time..
  • Keill O.
    Keill OngJanuary 11, 2014
    Sat 7.45am, came as #19, renewal with collected new passport before 10.30am
  • sayhigh
    sayhighDecember 29, 2013
    To take queue number for passport renewal, just bring old passport, photos & IC will do. No need to prepare IM.42 form nor photostat copy of IC now.The process is easier now, which is good ^^
  • Afif A.
    Afif AzmiNovember 16, 2013
    Sigh... im so hungry.
  • KiRaN D.
    KiRaN DhillonSeptember 19, 2013
    Good service
  • vyn m.
    vyn marioSeptember 13, 2013
    Friday..came here all the way, office closed until 2.45pm cuz of malays sembahyang time.Come here everytime sure it's not a good thing!
  • Asyikin I.
    Asyikin IkramAugust 14, 2013
    Faster than immigration office in KL. You'll need to wait about 5 hours in KL. I settled everything less than 3 hours here.
  • Wanying T.
    Wanying TehJune 5, 2013
    Always crowded
  • Bernice M.
    Bernice MeiMay 31, 2013
    Here got 11 counter but active only 4 . How slow they work , I can describe it as a 'snail ' poor working service :"(
  • Mohd. Sabri Z.
    Mohd. Sabri ZainalMay 17, 2013
    One of the best service department in town
  • Yen wei
    Yen weiMay 3, 2013
    I just wanna ask information fast pls -,- wasting time here zz
  • Pei M.
    Pei MingMarch 26, 2013
    Fucking service. Need to wait super long and I wish I can throw all the money on the staff's face. Fuck off!
  • Pei Ru
    Pei RuMarch 25, 2013
    This is what we called Malaysia. Slow like tortoise. Wasting time to wait here.. Gosh!
  • Sock Hiang T.
    Sock Hiang TeohDecember 7, 2012
    Why renew passport via online also have to wait??
  • Emma Z.
    Emma ZairyDecember 4, 2012
    Which dept yeah
  • Budak J.
    Budak JBNovember 14, 2012
    Terrible also...parking space not enuf...shud upgrade more parking lot.....
  • Izzat A.
    Izzat AzmeerAugust 16, 2012
    Absolutely appalling customer service. Incredibly slow and disastrous work efficiency. Parkings meant for the public are fully occupied by their buses, which is infuriating
  • Khairul A.
    Khairul AnuarJuly 18, 2012
    Come early, only 20 minutes to clear all
  • Muiz R.
    Muiz RahmanAugust 15, 2014
    Ada sorang staf depa mcm haram jadah
  • Fang E.
    Fang EileenJuly 11, 2014
    Tsk tsk so t r o u b l e s o m e
  • Siti Nur A.
    Siti Nur AqidahJune 3, 2014
    Yay dua counter ja buka?!?!?!?!?
  • Mohd Asfiyak M.
    Mohd Asfiyak Md NasirApril 28, 2014
    Bayaran Pasport: a.) RM100.00 untuk 2 Tahun b.) RM300.00 untuk 5 Tahun
  • Vazraka B.
    Vazraka BozorgApril 14, 2014
    Pastikan mandi dulu sebelum datang sebab gambar akan diambil depan kaunter -Dia yg tak mandi
  • Vazraka B.
    Vazraka BozorgApril 14, 2014
    Boleh tangkap gambar terus kat depan kaunter
  • Fitrika S.
    Fitrika ShaariSeptember 13, 2013
    Hari jumaat bukak pukul 2.45 tp org dh tggu dari pkl 2 lagi~
  • Aliff F.
    Aliff FarhanJuly 2, 2013
    Berjembut aku tunggu, takde sistematik langsung
  • Mohd Zamrizal Z.
    Service lembab terjehegeh-hegeh... Kaunter 1 je bukak pukul 8.30 pagi ni.. Org makin ramai. Ermmm 😔
  • Muhammad I.
    Muhammad IzhamJune 12, 2013
    Kalau tak cuti jgn mai sini k
  • Farhan Hamzah
    Farhan HamzahMay 16, 2013
    Memang lembab giler babeng.. aku mohon passport isnin, khamis aku dtg nak collect, bole tercicir aku nya application.. then suruh dtg hari lain.. bangang n WTF???!!
  • Afzai A.
    Afzai ApaiJanuary 20, 2013
    Dtg 9.30am.dpt no 11am.kaunter panggil 12.45pm.kaunter bayaran tutup 12pm ...esok kna mai lain...tensionnnnnn...(20/1/2013)..Kaunter 2 yg buat lambat.srg je kt situ.dia le nak semak dia ler nk bg no.
  • Abdullah S.
    Abdullah SharafiNovember 16, 2012
    Lembap, lembap, dan lembap!
  • Suni B.
    Suni BearOctober 6, 2012
    The fellow at counter 2 pertanyaan really rude and inpatient to customer, ingat semua org dah tau procedure kah? balik duduk rumah lah perangai macam ni, makan gaji siapa, service kpd siapa!
  • Abdah A.
    Abdah AlifMay 3, 2012
    Teruk btl lmbt selalu...buat keje pe ntah kaunter btk buka 4 5 je
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