Immigration Department Malaysia

Government Building, Building, and Monument / Landmark
Kuala Lumpur
  • uɐɥ uɐıɾ
    "48 pages set for all Malaysian passport,no more 32/64 pages options"(16 Tips)
    "Very unfortunate today coz the system is down :("(11 Tips)
    Kimberley W.
    "Go next door to take your passport photo!"(2 Tips)
    "Other than UTC Pudu and UTC Sentul"(2 Tips)
105 Tips and reviews
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  • Shazzy H.
    Shazzy HausseMarch 31, 2016
    Quick but slow service!
  • Mal -.
    Mal -October 9, 2014
    The staff was friendly, beware of the people asking you to take photo outside, and limited parking space
  • Sook Yan L.
    Sook Yan LeawApril 9, 2014
    Thise staff will only smile to the camera but not us :(
  • Sook Yan L.
    Sook Yan LeawApril 9, 2014
    Bad service.. Racist.. :(
  • Aqilah A.
    Aqilah ArsyadDecember 24, 2013
    Quite fast service on weekdays. Can get your passport within 1 hour.
  • Afiq K.
    Afiq KhirDecember 5, 2013
    Harini ( 5.12.2013) xramai org.
  • Zahirah .
    Zahirah 💀October 6, 2013
    Background picture; WHITE!! Not blue, WHITE!! Ask Rela for borang, a small one. If u hv prepared form earlier from website, tak berguna. Sekian.
  • Salwa N.
    Salwa NorAugust 30, 2013
    I waited only 25 mins for service, passport ready in 1 hour. Excellent job
  • Gary G.
    Gary GohAugust 2, 2013
    worst branch, half of the tips about system down and no machine for self service.
  • Ashraqi O.
    Ashraqi OnwiJune 30, 2013
    ulat gambar berleluasa..gambar xcantik..mahal..shyttttttt!!!
  • DALE
    DALEJune 16, 2013
    Other than UTC Pudu and UTC Sentul, this office open on Saturday and Sunday from 8.30 am till 1.00 pm. Will only receivecapplication till 12.00 noon
  • Mohd Rizal H.
    Mohd Rizal HassanJune 14, 2013
    Wonderful and friendly experience!
  • Khylerulanuar
    KhylerulanuarJune 12, 2013
    Plz go to UTC sentul...not here..system always down...UTC pudu... Not in google map yet...
  • eLLyz_zyLLe
    eLLyz_zyLLeJune 12, 2013
    So frustrated! While doin passport system down cant collect on same day.. Now system down again to collect passport! Pls do something with the system pls! Its so FRUSTRATING!
  • jujuujune
    jujuujuneJune 3, 2013
    used to be very efficient, USED TO....
  • Carmen
    CarmenMay 29, 2013
    Wait so long....don't know what technical problem...can't get it within one hour....need to collect another day...bad....even pay also need to wait few hours....fainted!!!
  • hadeymadera
    hadeymaderaMay 20, 2013
    Ready for small change..n some tits bits
  • Ooi T.
    Ooi TengTatMay 8, 2013
    System down.. Gosh...
  • damhanaw
    damhanawApril 13, 2013
    Not so good coz the system not propper better go to UTC sentul raya for fast n propper
  • Hafiza.Hazmy
    Hafiza.HazmyApril 12, 2013
    En imigresen sgt friendly. Service laju.
  • John J.
    John JohnMarch 14, 2013
    Take number-->Scan thumb print-->Pay money. Whole process takes less than 10 minits. How efficient is that.
  • Zubir Alif
    Zubir AlifMarch 11, 2013
    Meticulous rules and procedure for sarawakian..
  • Chow S.
    Chow SCMarch 10, 2013
    Slow service, what a waste of life here
  • Raja N.
    Raja Nur FatihaFebruary 28, 2013
    Laju. X ramai org harini.
  • Om A.
    Om AtinFebruary 28, 2013
    this is the place where u can hear in the background that someone is so much smarter than the existing system....
  • Connie C.
    Connie CarlisleeJanuary 31, 2013
    Good service. Fast and furious! 
  • Azman A.
    Azman Abd AzizJanuary 26, 2013
    Been here 10+ times
    Opens on saturday and service....good job.
  • Eric Toh C.
    Eric Toh Chun HowDecember 28, 2012
    Been here 5+ times
    Everytime I come you also system down?!?! How many time d?? Why our country's server such high tech? Satu Malaysia Boleh!!
  • Kent H.
    Kent HwaSeptember 28, 2012
    Fucking stupid system and service provides here, people coming late than me leave 1 hour liao, mine hvnt settle, after pay and wait till 3 hours also not my turn! Fucking stupid government management
  • Carl A.
    Carl AimanAugust 29, 2012
    No comment about this place
  • Zing L.
    Zing LiewMay 12, 2012
    Pls cm early @ 7am to Q up 4 no. Snr citizen cm on time @ 8am. Approximately 2h (weekdays) ; 4h (weekend).Else, u ned 2 wait longer!
  • Suriani S.
    Suriani SamsuriApril 28, 2012
    Klau x nk beratur panjang, dtglh seawal 6.30am
  • siputbabi N.
    siputbabi NZApril 15, 2012
    Unless u hv 2yrs old children OR an old lady/man aged 60yrs n above,anda WAJIB dtg seawal 7pg. Klu lmbt,takut no. dh habis beb. 200 no je.
  • M Khairuzaim S.
    M Khairuzaim SalihinApril 14, 2012
    counter no close at 10am on saturday
  • Hannah H.
    Hannah Harvey SiddickApril 12, 2012
    Juruwang (money collection) damn fuckin lembab!!
  • Rudylee
    RudyleeMarch 17, 2012
    Sat & Sun : 8am - 1pm
  • civic9696
    civic9696March 13, 2012
    Tempat buat passport plg cepat kat kl and selangor
  • Tuna T.
    Tuna TurnerFebruary 19, 2012
    Weekend service: it's only 9.30am and nombor dah habis. Wtf wey.. -_-
  • Rohayu M.
    Rohayu Mohamed RamliFebruary 11, 2012
    Kids under 2 and elderly have their own number Q, so just go in n get your number if there's a long line outside :)
  • Diana D.
    Diana DahlanFebruary 8, 2012
    Come early! The queue starts at 7 i think :/
  • 'Ammar Yusri
    'Ammar YusriFebruary 3, 2012
    Slow like hell. Passport machine kiosk are down
  • Hoo K.
    Hoo KattieJanuary 25, 2012
    Stay away....the queue is darn long!!!!!
  • Enawati Y.
    Enawati YacobJanuary 9, 2012
    bring your old parents and can cut queue and save a lot of time
  • Isa A.
    Isa Abd wahabDecember 19, 2011
    I tot 7.30 is early enough but it's damn long queue already.sigh...
  • Vul F.
    Vul FadliDecember 8, 2011
    Duplicate entrylah gila
  • Vul F.
    Vul FadliDecember 8, 2011
    Duplicate entrylah. Urgh
  • Vul F.
    Vul FadliDecember 8, 2011
    Duplicate entry mufuckaaaaa
  • Mr-underwater N.
    Mr-underwater NgNovember 20, 2011
    I had been waiting 1hrs for tk number, and 1 hrs still not my turn to the counter.I Ned Ned 4 hrs to finish.
  • Suzie L.
    Suzie LimNovember 4, 2011
    wait for 4hrs to get a passport~ :)
  • Nion T.
    Nion TanOctober 30, 2011
    Getting number take me 8am-10am on Sunday morning. Immigration should add on 1 more counter to segregate the application for renewal and new passport application in the different counter.
  • Emmet E.
    Emmet EriOctober 15, 2011
    Ramai giler...panjang mcm kereta api bratur
  • 'Alia
    'AliaOctober 5, 2011
    Don't worry about passport picture as here got a lots of photoshop...
  • MinYee r.
    MinYee rainloverzOctober 3, 2011
    formal wear needed. no shortpants for girls. u will get warned. damn stupid rite.
  • Rohayu M.
    Rohayu Mohamed RamliSeptember 28, 2011
    There's a lot people who wants to take your passport photo's here, beware or "ulats"
  • uɐɥ uɐıɾ
    uɐɥ uɐıɾSeptember 13, 2011
    48 pages set for all Malaysian passport,no more 32/64 pages options
  • uɐɥ uɐıɾ
    uɐɥ uɐıɾSeptember 13, 2011
    Express lane (Counter 2) for those elderly,disabled ppl & children under 2 yrs old.
  • Haizul
    HaizulAugust 23, 2011
    Super fast services.. I like!
  • CY T.
    CY TanJuly 17, 2011
    2.5 hours to complete the passport renewal, a bit slow but this is because the only one kiosk broke down...
  • Lilian L.
    Lilian LimJune 17, 2011
    The service is freaking bad!
  • Althea L.
    Althea LoiMay 26, 2011
    If it's your first time here worry not, just go to the photo shop and they take pictures & even fill the form out 4 u at the price of RM12.40.
  • Praveen K.
    Praveen KumarMay 11, 2011
    Got my passport renewed in under 1 hour!! Excellent job!
  • Jeffrey L.
    Jeffrey LimMay 5, 2011
    I got my passport within an hour.
  • Hapiz
    HapizApril 27, 2011
    Recommended to come here. Not crowded and the staff are very efficient...the first photo shop (PM Digital Photo) even helps you to fill up the form
  • Nicole L.
    Nicole LeeApril 18, 2011
    Left is make I.c, right is make passport...!!! Dun get wrong way~~~=p very fast even I come in 2pm~~ 1 1/2 hour done~~~
  • Fei Z.
    Fei ZaiApril 12, 2011
    Cum early is take photo beside the immigration RM 12..I dunno is expensive onot??
  • KahYee H.
    KahYee HApril 1, 2011
    Despite the air cond is down, im impressed. from getting my no. to passport, it only took 45mins!!
  • Mizz L.
    Mizz LyndaMarch 18, 2011
    Its better if u come early morning..yesterday im coming around 10am..but till 1pm stil waiting..thn i go im coming 6.45am n now 9am i can go sleep wit my pasport..
  • Shatish R.
    Shatish RajMarch 17, 2011
    Apparently 830 oso becomes cowded. Opens at 730
  • Hafizarina H.
    Hafizarina HamzahJanuary 26, 2011
    Parking full!! Huh!
  • Kimberley W.
    Kimberley WilliamJanuary 26, 2011
    Go next door to take your passport photo! Eventhough it's 12 ringgit, the people there are kind, patient, and friendly. Unlike other places where their shops look dodgy and the people are so pushy!
  • Shidanz
    ShidanzDecember 9, 2010
    Very unfortunate today coz the system is down :(
  • Sabby R.
    Sabby RadzliSeptember 23, 2010
    call first to check on the crowd volume.
  • Yusmarul Ariff K.
    Abang abang gambar passport bang
  • Rodie A.
    Rodie AzamJune 4, 2010
    Next time should come earlier... Crowded n noisy
  • anuarsalleh ..
    anuarsalleh .May 25, 2010
    Limited parking lots!
  • Faizal F.
    Faizal FadzilFebruary 19, 2010
    Been here 25+ times
    super crowded
  • Nurfarah N.
    Nurfarah NadirahMay 8, 2014
    Datang awal. Lambat2 ramai gila orang.
  • Shazmir E.
    Shazmir EzuanFebruary 4, 2014
    baik-II abg imigresen kat sini . haha
  • Baby
    BabyAugust 26, 2013
    Lainkali cakap tu leklok... Mne pegi budi bahasa budaya kita??
  • Hassanul Z.
    Hassanul ZakariaAugust 12, 2013
    Lembap gila. Menaip pun xreti. Nak key in ic pun 40x Salah. Kiosk rosak pulak.
  • Carmeen D.
    Carmeen DMay 15, 2013
    Been here 5+ times
    Lembab!! Dh la buat Isnin kena ambil Rabu.. Pastu yg nk kena collect passport dh siap pon amik masa berjam2...shitt!!! Tak efision lgsung
  • Zara D.
    Zara DamiaMarch 4, 2013
    kalau ada bdak umur 2 tahun ke bawah...kejap je...lepas.buat payment..sejam je tgu untuk collect passport..wait i
  • Maznorliza S.
    Maznorliza SaniOctober 31, 2012
    parking moto xdeeee... abg DBKL da jeling2 jerk...
  • Shah&zana
    Shah&zanaJuly 8, 2012
    Pinjaman peribadi untuk kakitangan kerajaan dan badan berkanun hubungi Sharizan @ 0172416543™
  • Muhd I.
    Muhd IzzadJune 9, 2012
    Kena dtg lepas subuh..kalo tk mmg beratur panjang laa.m
  • nurmaisarah
    nurmaisarahJune 1, 2012
    alhamdulillah~ dari beratur ambil number+masalah system pemprosesan passport+siap passport = pukul 8:15 sampai 11:10 sahaja,oklah tu..nak cepat mcm mane lg kan |^_^| terima kasih imigresen..
  • Ahmad H.
    Ahmad HuzaifahMay 13, 2012
    Time weekend - datang Pukul 7 lebih kalau nak dapat no giliran awal. Datang pukul 9 no giliran may be dh habis.
  • siputbabi N.
    siputbabi NZApril 14, 2012
    KECUALI budak 2thn ke bawah n warga emas umur 60thn ke atas, SILA hadirkan diri seawal pukul 7pg untuk berbaris dptkn no. Dtg ptg xde no dh
  • Usop A.
    Usop AgustaApril 3, 2012
    Pembekal alat tulis dan dakwat printer penghantaran percuma 0340242231 0340242241
  • Zharm M.
    Zharm MuhamadApril 1, 2012
    Hari ahad pn bukak dr pg smpai tgh hari..;)
  • Izwa I.
    Izwa IbrahimMarch 29, 2012
    Lupa, imegresen bukak dri pkl 730am.
  • Saey &.
    Saey 'Atiqah JMarch 16, 2012
    Sila datang sebelum subuh..
  • Era N.
    Era NizaFebruary 26, 2012
    Ramai orang... huhu
  • Kevin N.
    Kevin NyneFebruary 17, 2012
    Mcam cibai je tunggu
  • azam
    azamFebruary 13, 2012
    Tempat ni slalo ponih.nak cepat dan tak sesak gi putrajaya
  • Alif J.
    Alif JSA©January 31, 2012
    Datang awal nak amik nombor...
  • Naz E.
    Naz EikichiDecember 28, 2011
    Ulat2 gambar pun ada
  • Sheila M.
    Sheila MarsillaDecember 21, 2011
    Security Rahmat. Sila lah senyum sikit.x rugi pon bgi senyuman tuh. Staff lain ok je.hangpa je yg prob tau la rmai org.cuti skolah mmg penuh!smpi num pn abes.
  • mizisman 6.
    mizisman 69November 16, 2011
    Been here 5+ times
    Enche', ambik gambar pasport spuluh inggit jer... Isi borang free.. Bolleh la enchek..
  • Zairul A.
    Zairul AmriJuly 18, 2011
    Asik lupa bwk gambar & fotostat ic...
  • Zaly H.
    Zaly HaripinJuly 18, 2011
    akak kaunter 10 ni moody.. dah la awak tu mengandung, nnt anak awak moody, biar padan muke awak nak jage die... senyum sikit la kakak...
  • Rahimi A.
    Rahimi AhmadJuly 11, 2011
    Servis amat efisien dan cepat.
  • Mohd syamzarihafifi H.
    Better dtg ptg x ramai org pastu kejap je siap x smpi 1 jam.....huhuhu
  • Affirul Chairil A.
    Affirul Chairil AriffinFebruary 19, 2011
    Kat sini kena bwk gambar sendiri, tapi kedai gambar kat sini kalo lupa.
  • Mohd Suhaimee
    Mohd SuhaimeeOctober 1, 2010
    pernah buat pasport kt sini..2 jam jer dh siap :)
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