Immigration Department Malaysia

Government Building, Building, and Monument / Landmark
Kuala Lumpur
  • uɐɥ uɐıɾ
    "48 pages set for all Malaysian passport,no more 32/64 pages options"(16 Tips)
    "Very unfortunate today coz the system is down :("(11 Tips)
    Kimberley W.
    "Go next door to take your passport photo!"(2 Tips)
    "Other than UTC Pudu and UTC Sentul"(2 Tips)
78 Tips and reviews
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  • Shazwan H.
    Shazwan HausseMarch 31, 2016
    Quick but slow service!
  • Mäl -.
    Mäl -October 9, 2014
    The staff was friendly, beware of the people asking you to take photo outside, and limited parking space
  • Sook Yan L.
    Sook Yan LeawApril 9, 2014
    Thise staff will only smile to the camera but not us :(
  • Sook Yan L.
    Sook Yan LeawApril 9, 2014
    Bad service.. Racist.. :(
  • Aqilah A.
    Aqilah ArsyadDecember 24, 2013
    Quite fast service on weekdays. Can get your passport within 1 hour.
  • Afiq K.
    Afiq KhirDecember 5, 2013
    Harini ( 5.12.2013) xramai org.
  • Zahirah .
    Zahirah 💀October 6, 2013
    Background picture; WHITE!! Not blue, WHITE!! Ask Rela for borang, a small one. If u hv prepared form earlier from website, tak berguna. Sekian.
  • Aza H.
    Aza HarSeptember 1, 2013
    Perkhidmatan: Fax, Binding, Laminate, Document Printing, Photocopy, Scanning, rubber stamp & etc @Printz printing Lg04 KL Festival City Mall.
  • Salwa N.
    Salwa NorAugust 30, 2013
    I waited only 25 mins for service, passport ready in 1 hour. Excellent job
  • Gary G.
    Gary GohAugust 2, 2013
    worst branch, half of the tips about system down and no machine for self service.
  • Ashraqi O.
    Ashraqi OnwiJune 30, 2013
    ulat gambar berleluasa..gambar xcantik..mahal..shyttttttt!!!
  • DALE
    DALEJune 16, 2013
    Other than UTC Pudu and UTC Sentul, this office open on Saturday and Sunday from 8.30 am till 1.00 pm. Will only receivecapplication till 12.00 noon
  • Mohd Rizal H.
    Mohd Rizal HassanJune 14, 2013
    Wonderful and friendly experience!
  • Khylerulanuar
    KhylerulanuarJune 12, 2013
    Plz go to UTC sentul...not here..system always down...UTC pudu... Not in google map yet...
  • eLLyz_zyLLe
    eLLyz_zyLLeJune 12, 2013
    So frustrated! While doin passport system down cant collect on same day.. Now system down again to collect passport! Pls do something with the system pls! Its so FRUSTRATING!
  • June Q.
    June QuanJune 3, 2013
    used to be very efficient, USED TO....
  • Carmen
    CarmenMay 29, 2013
    Wait so long....don't know what technical problem...can't get it within one hour....need to collect another day...bad....even pay also need to wait few hours....fainted!!!
  • hadeymadera
    hadeymaderaMay 20, 2013
    Ready for small change..n some tits bits
  • Ooi T.
    Ooi TengTatMay 8, 2013
    System down.. Gosh...
  • damhanaw
    damhanawApril 13, 2013
    Not so good coz the system not propper better go to UTC sentul raya for fast n propper
  • Hafiza.Hazmy
    Hafiza.HazmyApril 12, 2013
    En imigresen sgt friendly. Service laju.
  • John J.
    John JohnMarch 14, 2013
    Take number-->Scan thumb print-->Pay money. Whole process takes less than 10 minits. How efficient is that.
  • Zubir Alif
    Zubir AlifMarch 11, 2013
    Meticulous rules and procedure for sarawakian..
  • Chow S.
    Chow SCMarch 10, 2013
    Slow service, what a waste of life here
  • Raja N.
    Raja Nur FatihaFebruary 28, 2013
    Laju. X ramai org harini.
  • Om A.
    Om AtinFebruary 28, 2013
    this is the place where u can hear in the background that someone is so much smarter than the existing system....
  • Connie C.
    Connie CarlisleeJanuary 31, 2013
    Good service. Fast and furious! 
  • Azman A.
    Azman Abd AzizJanuary 26, 2013
    Been here 10+ times
    Opens on saturday and service....good job.
  • Eric Toh C.
    Eric Toh Chun HowDecember 28, 2012
    Been here 5+ times
    Everytime I come you also system down?!?! How many time d?? Why our country's server such high tech? Satu Malaysia Boleh!!
  • Kent H.
    Kent HwaSeptember 28, 2012
    Fucking stupid system and service provides here, people coming late than me leave 1 hour liao, mine hvnt settle, after pay and wait till 3 hours also not my turn! Fucking stupid government management
  • Carl A.
    Carl AimanAugust 29, 2012
    No comment about this place
  • Zing L.
    Zing LiewMay 12, 2012
    Pls cm early @ 7am to Q up 4 no. Snr citizen cm on time @ 8am. Approximately 2h (weekdays) ; 4h (weekend).Else, u ned 2 wait longer!
  • Suriani S.
    Suriani SamsuriApril 28, 2012
    Klau x nk beratur panjang, dtglh seawal 6.30am
  • siputbabi N.
    siputbabi NZApril 15, 2012
    Unless u hv 2yrs old children OR an old lady/man aged 60yrs n above,anda WAJIB dtg seawal 7pg. Klu lmbt,takut no. dh habis beb. 200 no je.
  • M Khairuzaim S.
    M Khairuzaim SalihinApril 14, 2012
    counter no close at 10am on saturday
  • Hannah H.
    Hannah Harvey SiddickApril 12, 2012
    Juruwang (money collection) damn fuckin lembab!!
  • Rudylee
    RudyleeMarch 17, 2012
    Sat & Sun : 8am - 1pm
  • civic9696
    civic9696March 13, 2012
    Tempat buat passport plg cepat kat kl and selangor
  • Tuna T.
    Tuna TurnerFebruary 19, 2012
    Weekend service: it's only 9.30am and nombor dah habis. Wtf wey.. -_-
  • Rohayu M.
    Rohayu Mohamed RamliFebruary 11, 2012
    Kids under 2 and elderly have their own number Q, so just go in n get your number if there's a long line outside :)
  • Diana D.
    Diana DahlanFebruary 8, 2012
    Come early! The queue starts at 7 i think :/
  • 'Ammar Yusri
    'Ammar YusriFebruary 3, 2012
    Slow like hell. Passport machine kiosk are down
  • Hoo K.
    Hoo KattieJanuary 25, 2012
    Stay away....the queue is darn long!!!!!
  • Enawati Y.
    Enawati YacobJanuary 9, 2012
    bring your old parents and can cut queue and save a lot of time
  • Isa A.
    Isa Abd wahabDecember 19, 2011
    I tot 7.30 is early enough but it's damn long queue already.sigh...
  • Vul F.
    Vul FadliDecember 8, 2011
    Duplicate entrylah gila
  • Vul F.
    Vul FadliDecember 8, 2011
    Duplicate entrylah. Urgh
  • Vul F.
    Vul FadliDecember 8, 2011
    Duplicate entry mufuckaaaaa
  • Mr-underwater N.
    Mr-underwater NgNovember 20, 2011
    I had been waiting 1hrs for tk number, and 1 hrs still not my turn to the counter.I Ned Ned 4 hrs to finish.
  • Suzie L.
    Suzie LimNovember 4, 2011
    wait for 4hrs to get a passport~ :)
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