Immigration Dept (Jabatan Imigresen)

Government Building and Building
Kajang
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  • Hasriah Al-Haniff
    "passport for baby below 2yr being attended immediately.. bagus!"(21 Tips)
    mr j.
    "This is the best place to make a new passport.."(5 Tips)
    Jaja Y.
    "Pasport ready less an hour!"(2 Tips)
    Helmi V.
    "Fast service n friendly officers..thumbs up \m/"(15 Tips)
75 Tips and reviews
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  • Lilian W.
    Lilian Wong4 days ago
    Very peak on school holidays
  • Ahmad L.
    Good service
  • Ahmad L.
    Came in at 10.30 AM. New passport was ready by 11.03 AM. 👌👌👌
  • @MC Zap!© K.
    Open from 730am but come early to get in queue...
  • Que M.
    Que MuhammadDecember 2, 2015
    Come to make new passport at 1430, got my passport on 1515. Fast service. I wish all government services are efficient like this
  • groovy
    groovyJuly 29, 2015
    Efficient service. 5 yrs is now rm200
  • groovy
    groovyJuly 29, 2015
    It has become efficient to such extent that they take your passport photo at the place you sit down while meeting the officer. Passport ready within an hour of stepping into the dept ( came at 8am)
  • Thomas SKS
    Thomas SKSApril 30, 2015
    It's considered fast service already. I reached here around 12:00 noon, to renew my passport. I got my new 48 pages international passport at 1:45pm afternoon. Spent RM200 :-)
  • Kiro L.
    Kiro LeeSeptember 30, 2014
    Service is fast and good. Got my passport renewed in 40 minutes. Well done!
  • Cman F.
    Cman FinnJune 27, 2014
    Very fast service.. Get my passport less than hour.. Well done!!! No need to bring photo, photo service available at the counter and it's free..
  • mizuu7
    mizuu7April 28, 2014
    Only half an hour and my passport process was done. Great! ❤
  • mr j.
    mr james khaiApril 20, 2014
    Friendly and fast!! This is the best place to make a new passport.. I went to putrajaya but this one even better, but their building is creep but their people is so nice!
  • Aida B.
    Aida BaharuddinApril 11, 2014
    Fast services.....and staff r friendly
  • Hyeob U.
    Hyeob Ui MiMarch 22, 2014
    This is much better and faster than kelana jaya branch.. It took me from 6.30am until 2pm in kelana jaya but here, even i reach here at 7 i manage to get number
  • Aiman Fadzly
    Aiman FadzlyMarch 19, 2014
    Fast service. 15min done. Thumb up!
  • Tammy Ng 태.
    Tammy Ng 태미오March 16, 2014
    The imbecile immigration officer said I needed a photocopy of IC for passport renewal. I was like your website & other branches don't need it. She was like "Only this branch we do." #dumbgovtofficers
  • Jia Q.
    Jia QiMarch 5, 2014
    Spend 2 and 1/2 hours for 100giliran, and 30minutes to wait for the passport. Quite fast.
  • Sing Fui L.
    Sing Fui LohFebruary 22, 2014
    Super duper bad service and attitude of staff.
  • Sing Fui L.
    Sing Fui LohFebruary 22, 2014
    The staff mentioned it can be collected in 20 minutes because I get the first few queue number, but they never call my number after 40 minutes. They only mentioned vendor system down when I ask them.
  • Sing Fui L.
    Sing Fui LohFebruary 22, 2014
    Staff is totally not friendly. They never put notice when the system is down, and make us wait like an idiot.
  • Calvin G.
    Calvin GohJanuary 20, 2014
    After making payment you are able to collect new passport within 45mins.
  • Calvin G.
    Calvin GohJanuary 20, 2014
    Disabled people, children under 2 years old, seniors aged 60 and above and pregnant women have special counter/service. You will get your new passport within an hour for renewal.
  • Calvin G.
    Calvin GohJanuary 20, 2014
    2 years RM100 ; 5 years RM 300 (can transfer remainder months from old passport - max 6 months) Fixed 48 pages.
  • Amalina A.
    Amalina AzhanDecember 10, 2013
    The service is quite fast . Just for 45 minutes for renew pasport even though there's so many people there .
  • Mohd A.
    Mohd AtiqOctober 22, 2013
    Very slow. As expected from government servant. Only know how to chit chat, coffe break, extra allowance but slow like turtle.
  • Tyra S.
    Tyra SyazaSeptember 30, 2013
    Right now, system down and i've been here from 7.30am !!
  • Narrmada R.
    Narrmada RovindirSeptember 30, 2013
    Slow as usual... So many people yet only one counter for semakan borang permohonan.. Pellik!
  • Terance J.
    Terance JrSeptember 22, 2013
    This is the amount of ppl at 7.30am on a Sunday... Click on the picture for a full panorama view
  • Hanafi H.
    Hanafi HaniffAugust 15, 2013
    Get more waiting chairs, hire more people to cope with the amount of people during school holidays. Waited for 5 hours to renew passport. Improve the service please. Wasted my time
  • Pling C.
    Pling CheeJune 8, 2013
    Passport size portraits changed from blue background to white background.
  • Rick L.
    Another 1 hrs to open...already 30people queing!!!!
  • Eds A.
    Eds AbanicoFebruary 27, 2013
    any idea how to check if the working approval is real or fake?
  • Johnson Auguston
    Johnson AugustonFebruary 14, 2013
    16kaunter only open 1 passport msia 1 juruwang 1kutipan passport.. 400+ ppl waiting for just 1 kaunter each? This is what u all call good service?patient? Im patient now hahaha !
  • mrmjmlh
    mrmjmlhFebruary 1, 2013
    Have to come before 6.30 am. Or else que for 2 hours -.-'
  • Saiful R.
    Saiful RamadzanJanuary 25, 2013
    Dont want to go here anymore.
  • Helmi V.
    Helmi ViatorAugust 27, 2012
    Fast service n friendly officers..thumbs up \m/
  • Ahmad F.
    Ahmad FirdausApril 10, 2012
    I suggest to come before 8 am in the morning to avoid very long queue
  • Tm T.
    Tm TanApril 1, 2012
    Smiling and friendly services, thumbs up!
  • Mutiara Qaseh O.
    Mutiara Qaseh OLynnMarch 13, 2012
    Dtgla slps subuh, lbih afdal.Leh dpt no 1. Xyah beratur pjg.Hehehe
  • Holddie C.
    Holddie ChenFebruary 10, 2012
    Don't come here during Fri!!! Long Q. Reach here ard 9.30am get my passport around 2.15pm .gosh
  • Holddie C.
    Holddie ChenFebruary 10, 2012
    So many people....argh
  • Siew C.
    Siew Chee-ChungFebruary 1, 2012
    Location far compared metro kajang. :( suggest put a sign board outside before right turn. Tak nampak
  • Hasriah Al-Haniff
    Hasriah Al-HaniffJanuary 31, 2012
    passport for baby below 2yr being attended immediately.. bagus!
  • Qizz
    QizzJanuary 30, 2012
    come early.. 7.10am.. 20 ppl q already.
  • Afra M.
    Afra Make UpJanuary 3, 2012
    The staff here are super rude
  • Aizzat R.
    Aizzat RoslanOctober 30, 2011
    Been here 5+ times
    Huhu...best...fast....but Saturday and Sunday.....always long queue.......hahahahaha........
  • Titus Q.
    Titus QuaikOctober 14, 2011
    Wtf offline 3 days = ="
  • Abang K.
    Very prompt and fast service. Within 1hour passport is done.
  • 5ruz
    5ruzAugust 18, 2011
    u may renew ur passport via online n come collect it the next day https://eservices.imi.gov.my/myimms/myPassport?action=welcome&lang=ms&type=26&module=passport
  • A Y.
    A YasirMay 9, 2011
    Yes, my experience with MY Immigration officers both at Wangsa Maju 2 years back, and now here is great! Patient, helpful and smiling faces all around!
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