InterContinental knows how to make you feel right at home, even when you find yourself in one of the world’s most sought-after destinations.
If you join the Ambassador club (Accor membership) you get free wifi, upgrade, late check out and lots of other goodies. Worth joining for the free wifi.
Very Nice beds!
Wow! Got the pass for free wifi: ILOVENYC
Try a room with a number ending in 10. These are the studio suites. Very nice size and comfortable.
One of the best hotel experiences I've ever had. Phenomenal guest service and social media savvy. Located a few blocks from TS close to theater district. Big plus: Shake Shack is a few steps away:-)
Lovely view from the higher floors and very conveniently located by Times Square.
Hello, guys :) If you join the Ambassador club (Accor membership) you get free wifi, upgrade, late check out and lots of other goodies. Worth joining for the free wifi. Good luck
Beds are made of clouds, I swear. So squishy, slept like a baby.
You can't fault it. Great location, rooms, bar, restaurant and outstanding service everywhere.
If you visit an Intercontinental more than once yearly, it's well worth being an Intercontinental Ambassador. Royal Ambassador is even better.
Right around the corner is Shake's Shack...the best burgers in NYC
NOT recommended for business travelers. Wireless internet is not free. The rate is $13 to $15 FOR EACH DEVICE! Meaning if you have iPhone, iPad, and a laptop, it's $39 to $45 per 24 hours. Stupid.
True 5 star service hotel! The staff first rate & friendly. Anything we needed was delivered quickly. Joined the Ambassador program & received a room upgrade to a large room on upper club floor.
Nice hotel. If you are an Ambassador member then you have a special treat. An upgrade, dedicated check in, complementary internet access and room amenities. Worth the membership.
Expensive Drinks & Cheap Pours. The lounge is great but you do pay for the atmosphere.
Great location great staffs & Decent size room just a bit dusty. No free wifi is a minus. worth jointing the ambassador program if your a frequent traveller. Great place.
Awesome rainforest shower
Watch out for the elevators.. They're tricky!!
Cocktail waitresses aren't very attentive but nice lounge if you overlook the euro trash on their ipads and laptops
Best bathroom located on the lower level for the ballroom!
This is brand new and totally awesome!
order room service !! excellent service
Great hotel location for phantom of the opera and king tut exhibit. Only a couple hundred yards away. Was able to get for $250/night on priceline 2 days before trip and other 4stars were asking 600
The lobby is great for an impromptu afternoon business meeting. Finger foods, drinks, and comfortable seating inspires relaxed creativity. Bright enough room to remember your discussing business.
Call for your bellman to assist with your bags a good 15 minute early. The property feels a bit understaffed during peak check in & check out hours.
great hotel, nice looking hotel room;-)) nice service
The greatest hotel I ever stayed in NYC. Amazing beds, great shower and incredible staff. The free wifi pin is ILOVENYC - uppercase. They let us check in at 10am and check out at 14pm at no cost! :-)
View to 8th street very nice, especially from 28 floor and upper.
Very cozy when the hearth is fired up.
Join the InterContinental PriorityClub Ambassador program and use your Weekend voucher at this hotel. I paid $299 for two nights at 35th floor using the voucher. Also free Internet for Ambassadors
Best beds in NYC!!
Ah!!! I loved the rainforest SHOWER!!!!
I've stayed in a handful of hotels in NYC. This one is defiantly the best! Ask them to upgrade your room (they'll do it for free) & try the rainforest shower in your room.
Great hotel! Staff is excellent and attentive to every need.
Not free wiffi
Stay here for great location and efficient service.
Excellent new hotel.
If you are looking for a nightcap this isn't the place. Bar closes at 11pm...really!
Amazing room size for NYC. Kuerig and computers in the room make it very work friendly. Great hotel, staff very helpful.
If you don't see something you want, just ask guest services. They truly wish to make their guests happy and will do their honest best to meet your needs.
Big change here. Studio Suites are now "Family Studios". Two piece.sectional sofas have been replaced with a sleeper sofa. These rooms now can sleep four instead of two. Low rates for 4+ nights!
the breakfast is good, especially the berries
Shower was gross. Mold on a great deal of the shower walls. Don't they ever clean them? Agree with other reviews: great location, nice views, etc. just expected this level of a hotel to be cleaner.
Have your room key out in the elevator. It is required to open the elevator doors on all floors except for the main floor.
Hotel parking is relatively cheap for Manhattan
Hermoso hotel !!! Cerca de tren , de todo !!! Perfecto
Muy buena ubicación y todo esta al alcance!!! <3 it!
Excelente hotel, localização, ambientes e colchão!!!