Right on Times Square, this New York luxury hotel is perfectly placed in the epicentre of Manhattan's theatre, dining, fashion and business districts. Just blocks from Broadway, savour a pre-theatre menu at Ã‡a Va Brassiere or wander to nearby Restaurant Row for a myriad of din...
the hotel is miserable
Perfect location for touring around NYC! Great views and rooms.
I love the InterCon and always make sure to check it out when I travel anywhere. This one is, unfortunately, not one of the best when it comes to customer service. Very disappointed.
Have been to the lobby bar a couple times. It's nice. The champagne drink with the edible flower in it is underwhelming, though.
Excellent location nearby time square just a woke of three minutes. The rooms are super and a lot of facilitate inside it was excellent staff and service🇺🇸
Great rooms and fair location.
Be sure to join IHG rewards for free wifi. Rooms are comfortable. Everything you'd expect from an Intercontinental Hotel.
I spent 13 nights location is perfect rooms are good I recommend it strongly
Very close to all the major theatres. Great service. Easy walk to subway and Times Square.
Very soft sheets , comfortable beds
Get the 1 King Bed Sky View Room, and you'll get a scenic view of Times Square on 1 of the highest floors through panoramic windows. No bathtub, but the staff are very friendly and professional.
W HOTEL IS BETTER.
Great restaurant food, a little too noisy and fast service, but woth it!
No refrigerators in the rooms. You can order one but they charge $30 even if you are an Ambassador with IHG Rewards. Unless you need one to store medication - then it's free.
Don't believe the outdated posts that you have to pay for wi-fi. It's free for everyone - all you need to do is join IHG Rewards. It's free to join and you can do it when you check in.
True 5 star service hotel! The staff first rate & friendly. Anything we needed was delivered quickly. Joined the Ambassador program & received a room upgrade to a large room on upper club floor.
If you don't see something you want, just ask guest services. They truly wish to make their guests happy and will do their honest best to meet your needs.
The lobby is great for an impromptu afternoon business meeting. Finger foods, drinks, and comfortable seating inspires relaxed creativity. Bright enough room to remember your discussing business.
Nice hotel. If you are an Ambassador member then you have a special treat. An upgrade, dedicated check in, complementary internet access and room amenities. Worth the membership.
Big change here. Studio Suites are now "Family Studios". Two piece.sectional sofas have been replaced with a sleeper sofa. These rooms now can sleep four instead of two. Low rates for 4+ nights!
the breakfast is good, especially the berries
Shower was gross. Mold on a great deal of the shower walls. Don't they ever clean them? Agree with other reviews: great location, nice views, etc. just expected this level of a hotel to be cleaner.
Have your room key out in the elevator. It is required to open the elevator doors on all floors except for the main floor.
Call for your bellman to assist with your bags a good 15 minute early. The property feels a bit understaffed during peak check in & check out hours.
great hotel, nice looking hotel room;-)) nice service
The greatest hotel I ever stayed in NYC. Amazing beds, great shower and incredible staff. The free wifi pin is ILOVENYC - uppercase. They let us check in at 10am and check out at 14pm at no cost! :-)
View to 8th street very nice, especially from 28 floor and upper.
Hotel parking is relatively cheap for Manhattan
Beds are made of clouds, I swear. So squishy, slept like a baby.
This hotel is great for convenience. However the walls are very thin and the house keeping is rude and very obnoxious. Small rooms too.
This is the second time we have stayed at this hotel, remains the best. Easy access to the theaters and walking distance to the rest. Subway stop right below too. Enjoy!
Very cozy when the hearth is fired up.
the beds are super nice! key cards are a bit tricky though. had to go down a few times coz they weren't working. downside is that internet isn't free and you get charged per device.
Not sure about Accor. Ambassador Club is related to IHG Priority Club and has separate membership.
Doesn't have free WiFi, which is complete crap.
Join the InterContinental PriorityClub Ambassador program and use your Weekend voucher at this hotel. I paid $299 for two nights at 35th floor using the voucher. Also free Internet for Ambassadors
Best beds in NYC!!
Expensive Drinks & Cheap Pours. The lounge is great but you do pay for the atmosphere.
Don't touch the mini bar, you move it, you bought it.
Great location great staffs & Decent size room just a bit dusty. No free wifi is a minus. worth jointing the ambassador program if your a frequent traveller. Great place.
Wow! Got the pass for free wifi: ILOVENYC
Ah!!! I loved the rainforest SHOWER!!!!
I've stayed in a handful of hotels in NYC. This one is defiantly the best! Ask them to upgrade your room (they'll do it for free) & try the rainforest shower in your room.