Jabatan Imigresen Malaysia

Government Building and Building
Tingkat 1-7, Persiaran Perdana (Presint 2), 62550 Putrajaya, WP Putrajaya, Malaysia
Likely open (See when people check in)

People tend to check in during these times:

  • Today
    • 7:00 AM–5:00 PM
  • Thu–Fri
    • 7:00 AM–5:00 PM
  • Sat–Sun
    • None
  • Mon–Tue
    • 7:00 AM–5:00 PM
  • What you need to know
    Iris K.
    "Ask as many question that u not sure to avoid more trips"(2 Tips)
    ToMeng Z.
    "Apply/Renew Malaysia passport?"(2 Tips)
    Mohamad Asri H.
    "Parking jauh tapi free"(2 Tips)
    Eliza Aizam
    "Excellent service on weekday."(3 Tips)
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152 tips and reviews.

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  • intan illani
    Clean & new. Highly recommended 👍 Plenty of chairs to lay ur butt. Park ur car behind Menara Ikhlas or the Palace of Justice - Free. Park at the roadside & u'll get love letter from the Police or PPJ
    intan illani · April 14, 2014
  • Fara A.
    Be prepared to wait for a long time because the government servants who work here are as slow as they come. Example: counters are unmanned whilst they are chit-chatting in the cubicles.
    Fara Alias · July 30, 2013
  • Badi N.
    No organization, crowded Missy without proper guidance, all signs are in Malay, Officers not speaking English well! Not a pleasant experience! Early morning is the only option and choice!
    Badi Nahas · December 24, 2014
  • Leon N.
    Bombard their phone lines before you decide to come... get a confirmation to avoid going back and forth without getting any results at all due to the special efficiency of our govt servants.
    Leon Ng · July 8, 2013
  • Jane A.
    There are no extensions of stay here. The reason that you are refered to this unit is because you failed to comply with the law. You have to report yourself for clearance & leave within 7 days.
    Jane Aj · September 30, 2011
  • Ija M.
    Come to putrajaya hungry, coz you will eventually have a whole lot of waiting time to kill. Go down to the cafeteria on the dirt floor to kill time and your appetite!
    Ija Mohan · February 17, 2011
  • Mohd Shaza S.
    Just be ready to get your application rejected. They take the genuine applicants for a ride and the illegals a breeze to work in this country. Buck up your service, Immigrations!
    Mohd Shaza Shaharom · January 16, 2011
  • Deidre B.
    It's tiring to wait for hours till the collection of your passport 😩 besides, it will be cold after sitting there for hours. Get yourself a scarf or jacket 😉
    Deidre Bo · September 23, 2014
  • Benjamin A.
    Wanna get foreign worker working permit extension? Better come here 4-5am to Q outside, or else u'll not gonna get no. Only 100 no. Available daily.
    Benjamin Ang · September 17, 2014
  • Yana A.
    As usual..slow service..'Q' too long..parking sucks!!too many people...etc. Pls..pls..PLS ask as many question.seriously..u dnt wanna come back here for next trip. N btw,lucky the toilet is clean.. ;)
    Yana Ahmad · December 2, 2010
  • Jane A.
    I wondered if the public really knows abt efficiency in service. All file cases are opened according to SOP. There are procedures to be followed. If u don't understand that then STFU!
    Jane Aj · July 22, 2011
  • Joel C.
    As usual always pack like sardines and wait untill you grow muchroom.. officer is not friendly at all. They are a little racist..
    Joel Chern · October 20, 2014
  • Mohd Shaza S.
    Come early and ensure you have all the required docs ready otherwise they will reject. Also bear with the constant "system down".
    Mohd Shaza Shaharom · December 12, 2011
  • Eliza Aizam
    Excellent service on weekday. You dont hv to wait any second for your turn. No need to bring a photo.
    Eliza Aizam · August 15, 2014
  • Jane A.
    Those who hv overstayed, pls report urself to the enforcement dept. Bring along ur passport & flight ticket to go back within 7 days.
    Jane Aj · June 22, 2011
  • Yinyee S.
    Everyone moves in slow motion here! Hey but wait.. Their brain just couldn't multi task, that is what should expect from government servant. We understand that.
    Yinyee Swarovski · November 1, 2015
  • Fairuz S.
    Signboard in this building are very poor, 1 EX: U can't get to the toilet without asking & the toilet is dirty.
    Fairuz Salim · December 13, 2012
  • Syahril O.
    This office not open on weekends anymore starting 31st January 2015. Go find other office.
    Syahril Ong · September 6, 2015
  • Muhammed Fairus
    This is the department which they will never answer your phone call even to just follow up your application. Loser.
    Muhammed Fairus · July 26, 2013
  • Iris K.
    So true. This is my fourth trip for the same purpose. Ask as many question that u not sure to avoid more trips
    Iris Kong · November 9, 2010
  • Cher N.
    I think my hair just grew a little longer the time I spent waiting here. What excellence in service. Killing me will be faster.
    Cher Ng · July 17, 2013
  • Jst
    The service here on the 4th Floor is super slow! I wonder if they understand what is efficiency in service!!
    Jst · July 21, 2011
  • Lareina O.
    Relocated to Level 3, Menara Ikhlas @ Precinct 3 (unfortunately but unsurprisingly missing from the Immi dept's official website)
    Lareina O · March 28, 2015
  • Muhammed Fairus
    My housemaid issue still pending for about 3 months instead of 14 working days as in their so called 'policy'. Efficient?
    Muhammed Fairus · July 26, 2013
  • Zahirah A.
    Excellent service! I lost my passport n they helped through all processes n in an hour my passport is ready
    Zahirah Ardy · March 22
  • Kevin Km Y.
    New Building for making Malaysia Passport :) Lvl 3 across the road above Alliance Bank
    Kevin Km Yeo · August 20, 2014
  • Anthony W.
    Lots of counter but only few open. Slow work. SOP should be review to improve efficiency!
    Anthony Wong · March 4, 2013
  • Jane A.
    In ENFORCEMENT Dept, the officers do NOT deal with agents especially overstay cases. If u'r not sure what docs to provide, pls ASK.
    Jane Aj · June 24, 2011
  • Amalina Z.
    Opening hours: mon-fri 7.00-5.00. Closed on weekends and public hols.
    Amalina Zakaria · April 12, 2014
  • Jane A.
    The place to be when you hv overstayed & lost ur passport (for foreigners only).
    Jane Aj · July 17, 2011
  • Arvin M.
    Slow service.. Officers are taking their own sweet time to get things done. Even at 2 pm some officers are not back from lunch..
    Arvin Menon · May 29, 2013
  • Riche P.
    Informations given was not complite and they didn't show us what to do and where to go..
    Riche Pracilianatha · October 15, 2010
  • Derick L.
    Make sure u r free for few hours before u come...crowded here...
    Derick Liang · January 14, 2013
  • M Radzi D.
    Not the place to renew your passport. Do it at Precinct 15 instead.
    M Radzi Desa · August 13, 2012
  • azam d.
    come on la. Stupid!!work fast cannt meh?? Seriously!!counter open at 2pm but 2.30 also don't have worker!!wth
    azam danield · November 9, 2011
  • Shukor Z.
    For Malaysian passport matters, it's not done here. It's in Presint 15!!!
    Shukor Zainal Abidin · January 27, 2014
  • ToMeng Z.
    Apply/Renew Malaysia passport? NOT THIS OFFICE!!! Need to go precinct diplomatic (precinct 15) instead..
    ToMeng Zachary Ngaw · November 11, 2013
  • Xel L.
    Work permit on expertriate division dulu lulus dlm seminggu srkarang amik mase sebulan lebih.menyusahkan bnyk pihak.sekian
    Xel Lyanz · December 11, 2013
  • ck L.
    Their lunch time is from 1pm to 3pm? And is Mönday?
    ck Loke · February 14, 2011
  • Fakhree
    Big empty building. Hv to cross d road to d n building just to go to d toilet.. Pfft.
    Fakhree · October 10, 2014
  • faith b.
    Just so υ knw υ spend a̷̷̴̐͠ whole day 2 process what eva itz dat brought υ der
    faith bod · October 3, 2011
  • Nely M.
    Be there at least at 7 in the morning. otherwise should be very patient.
    Nely Mns · January 6, 2014
  • Aznurita A.
    Photocopy at L2, near cafe. 20sen per page!
    Aznurita Anuar · March 17
  • Samkurey m.
    Plese park ur car at parking area to avoid summons
    Samkurey mira · October 24, 2010
  • John Paul J.
    The queue number counter is now outside the main office.
    John Paul Judson · April 15, 2012
  • Minnie C.
    What? All the way from Presint 14 to Presint 2 yet tell me the office is not ready for passport service?!?!?!?
    Minnie Chew · March 26, 2014
  • daniel h.
    You can get passport photos done on the 2nd floor
    daniel ho · January 20, 2014
  • Naufal A.
    Signboards and some forms are in Bahasa Malay. How we foreigners read it?
    Naufal Ahmed · May 17, 2013
  • Gatehouse R.
    come as early as 830 to avoid dissapointment
    Gatehouse Road · December 21, 2010
  • Laila S.
    Now have a queue system at expatriate division. Nice
    Laila Subra · June 26, 2013

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