Jabatan Imigresen Malaysia

Government Building and Building
Putrajaya
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  • Iris K.
    "Ask as many question that u not sure to avoid more trips"(2 Tips)
    ToMeng Z.
    "Apply/Renew Malaysia passport?"(2 Tips)
    Mohamad Asri H.
    "Parking jauh tapi free"(2 Tips)
    Eliza Aizam
    "Excellent service on weekday."(3 Tips)
156 Tips and reviews
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  • intan illani
    intan illaniApril 14, 2014
    Clean & new. Highly recommended 👍 Plenty of chairs to lay ur butt. Park ur car behind Menara Ikhlas or the Palace of Justice - Free. Park at the roadside & u'll get love letter from the Police or PPJ
  • Nathan M.
    Expect to have high speed pre-paid Wi-fi soon in Restaurant Al-Naz Maju downstairs. Its called TapCoin Wifi. Putrajaya is always equipped with most latest tech.
  • Ija M.
    Ija MohanFebruary 17, 2011
    Come to putrajaya hungry, coz you will eventually have a whole lot of waiting time to kill. Go down to the cafeteria on the dirt floor to kill time and your appetite!
  • M Fadzril Faez
    Do come early if you wanna have things done quick. 7.45am IN on a Tuesday morning, I'm #23. The place is clean. But, expect a lot of waiting between processes.
  • Subaida S.
    Working hours are similar to other govt offices.Toilets are located at 1st floor with only 4 cubicles.There are two presentable eateries.Obtained passport on the same day at 3.45pm, waited since 9am.
  • Mohd Shaza S.
    Mohd Shaza ShaharomJanuary 16, 2011
    Just be ready to get your application rejected. They take the genuine applicants for a ride and the illegals a breeze to work in this country. Buck up your service, Immigrations!
  • Badi N.
    Badi NahasDecember 24, 2014
    No organization, crowded Missy without proper guidance, all signs are in Malay, Officers not speaking English well! Not a pleasant experience! Early morning is the only option and choice!
    Upvoted Jul 26
  • Leon N.
    Leon NgJuly 8, 2013
    Bombard their phone lines before you decide to come... get a confirmation to avoid going back and forth without getting any results at all due to the special efficiency of our govt servants.
  • Jane A.
    Jane AjSeptember 30, 2011
    There are no extensions of stay here. The reason that you are refered to this unit is because you failed to comply with the law. You have to report yourself for clearance & leave within 7 days.
  • Deidre B.
    Deidre BoSeptember 23, 2014
    It's tiring to wait for hours till the collection of your passport 😩 besides, it will be cold after sitting there for hours. Get yourself a scarf or jacket 😉
  • Eliza Aizam
    Eliza AizamAugust 15, 2014
    Excellent service on weekday. You dont hv to wait any second for your turn. No need to bring a photo.
  • Mohd Shaza S.
    Mohd Shaza ShaharomDecember 12, 2011
    Come early and ensure you have all the required docs ready otherwise they will reject. Also bear with the constant "system down".
  • Fara A.
    Fara AliasJuly 30, 2013
    Be prepared to wait for a long time because the government servants who work here are as slow as they come. Example: counters are unmanned whilst they are chit-chatting in the cubicles.
  • Zahirah A.
    Zahirah ArdyMarch 22
    Excellent service! I lost my passport n they helped through all processes n in an hour my passport is ready
  • Jane A.
    Jane AjJuly 22, 2011
    I wondered if the public really knows abt efficiency in service. All file cases are opened according to SOP. There are procedures to be followed. If u don't understand that then STFU!
  • Kevin Km Y.
    Kevin Km YeoAugust 20, 2014
    New Building for making Malaysia Passport :) Lvl 3 across the road above Alliance Bank
  • Cher N.
    Cher NgJuly 17, 2013
    I think my hair just grew a little longer the time I spent waiting here. What excellence in service. Killing me will be faster.
  • Iris K.
    Iris KongNovember 9, 2010
    So true. This is my fourth trip for the same purpose. Ask as many question that u not sure to avoid more trips
  • Syahril O.
    Syahril OngSeptember 6, 2015
    This office not open on weekends anymore starting 31st January 2015. Go find other office.
  • Joel C.
    Joel ChernOctober 20, 2014
    As usual always pack like sardines and wait untill you grow muchroom.. officer is not friendly at all. They are a little racist..
  • Muhammed Fairus
    Muhammed FairusJuly 26, 2013
    My housemaid issue still pending for about 3 months instead of 14 working days as in their so called 'policy'. Efficient?
  • Amalina Z.
    Amalina ZakariaApril 12, 2014
    Opening hours: mon-fri 7.00-5.00. Closed on weekends and public hols.
  • Lareina O.
    Lareina OMarch 28, 2015
    Relocated to Level 3, Menara Ikhlas @ Precinct 3 (unfortunately but unsurprisingly missing from the Immi dept's official website)
  • Jane A.
    Jane AjJune 22, 2011
    Those who hv overstayed, pls report urself to the enforcement dept. Bring along ur passport & flight ticket to go back within 7 days.
  • Yinyee S.
    Yinyee SwarovskiNovember 1, 2015
    Everyone moves in slow motion here! Hey but wait.. Their brain just couldn't multi task, that is what should expect from government servant. We understand that.
  • Derick L.
    Derick LiangJanuary 14, 2013
    Make sure u r free for few hours before u come...crowded here...
  • Jane A.
    Jane AjJuly 17, 2011
    The place to be when you hv overstayed & lost ur passport (for foreigners only).
  • Aznurita A.
    Photocopy at L2, near cafe. 20sen per page!
  • Benjamin A.
    Benjamin AngSeptember 17, 2014
    Wanna get foreign worker working permit extension? Better come here 4-5am to Q outside, or else u'll not gonna get no. Only 100 no. Available daily.
  • faith b.
    faith bodOctober 3, 2011
    Just so υ knw υ spend a̷̷̴̐͠ whole day 2 process what eva itz dat brought υ der
  • Xel L.
    Xel LyanzDecember 11, 2013
    Work permit on expertriate division dulu lulus dlm seminggu srkarang amik mase sebulan lebih.menyusahkan bnyk pihak.sekian
  • Shukor Z.
    Shukor Zainal AbidinJanuary 27, 2014
    For Malaysian passport matters, it's not done here. It's in Presint 15!!!
  • Yana A.
    Yana AhmadDecember 2, 2010
    As usual..slow service..'Q' too long..parking sucks!!too many people...etc. Pls..pls..PLS ask as many question.seriously..u dnt wanna come back here for next trip. N btw,lucky the toilet is clean.. ;)
  • Muhammed Fairus
    Muhammed FairusJuly 26, 2013
    This is the department which they will never answer your phone call even to just follow up your application. Loser.
  • ck L.
    ck LokeFebruary 14, 2011
    Their lunch time is from 1pm to 3pm? And is Mönday?
  • Anthony W.
    Anthony WongMarch 4, 2013
    Lots of counter but only few open. Slow work. SOP should be review to improve efficiency!
  • Fakhree
    FakhreeOctober 10, 2014
    Big empty building. Hv to cross d road to d n building just to go to d toilet.. Pfft.
  • daniel h.
    daniel hoJanuary 20, 2014
    You can get passport photos done on the 2nd floor
  • Samkurey m.
    Samkurey miraOctober 24, 2010
    Plese park ur car at parking area to avoid summons
  • Jane A.
    Jane AjJune 24, 2011
    In ENFORCEMENT Dept, the officers do NOT deal with agents especially overstay cases. If u'r not sure what docs to provide, pls ASK.
  • Hugo z.
    Hugo zxingNovember 26, 2014
    Reach at 6am and u will get number top 10 lalala~
  • Riche P.
    Riche PracilianathaOctober 15, 2010
    Informations given was not complite and they didn't show us what to do and where to go..
  • Naufal A.
    Naufal AhmedMay 17, 2013
    Signboards and some forms are in Bahasa Malay. How we foreigners read it?
  • John Paul J.
    John Paul JudsonApril 15, 2012
    The queue number counter is now outside the main office.
  • Nelly Z.
    Nelly ZaliuApril 21, 2015
    Excellent service 👍👍👍👍
  • Jst
    JstJuly 21, 2011
    The service here on the 4th Floor is super slow! I wonder if they understand what is efficiency in service!!
  • Gatehouse R.
    Gatehouse RoadDecember 21, 2010
    come as early as 830 to avoid dissapointment
  • Lukman M.
    Lukman MisuanJanuary 30, 2014
    Come early to get que number
  • Nely M.
    Nely MnsJanuary 6, 2014
    Be there at least at 7 in the morning. otherwise should be very patient.
  • Laila S.
    Laila SubraJune 26, 2013
    Now have a queue system at expatriate division. Nice
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