Jabatan Imigresen Malaysia

Government Building and Building
  • Iris K.
    "Ask as many question that u not sure to avoid more trips"(2 Tips)
    Mohamad Asri H.
    "Parking jauh tapi free"(2 Tips)
    ToMeng Z.
    "Apply/Renew Malaysia passport?"(2 Tips)
    Eliza Aizam
    "Excellent service on weekday."(5 Tips)
156 Tips and reviews
  • good service
  • wifi
  • park
  • police
  • palaces
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  • intan illani
    intan illaniApril 14, 2014
    Clean & new. Highly recommended 👍 Plenty of chairs to lay ur butt. Park ur car behind Menara Ikhlas or the Palace of Justice - Free. Park at the roadside & u'll get love letter from the Police or PPJ
  • Badi N.
    Badi NahasDecember 24, 2014
    No organization, crowded Missy without proper guidance, all signs are in Malay, Officers not speaking English well! Not a pleasant experience! Early morning is the only option and choice!
  • Nathan M.
    Nathan MariappanJune 2, 2016
    Expect to have high speed pre-paid Wi-fi soon in Restaurant Al-Naz Maju downstairs. Its called TapCoin Wifi. Putrajaya is always equipped with most latest tech.
  • M Fadzril Faez
    M Fadzril FaezJune 21, 2016
    Do come early if you wanna have things done quick. 7.45am IN on a Tuesday morning, I'm #23. The place is clean. But, expect a lot of waiting between processes.
  • Ija M.
    Ija MohanFebruary 17, 2011
    Come to putrajaya hungry, coz you will eventually have a whole lot of waiting time to kill. Go down to the cafeteria on the dirt floor to kill time and your appetite!
  • Mohd Shaza S.
    Mohd Shaza ShaharomJanuary 16, 2011
    Been here 10+ times
    Just be ready to get your application rejected. They take the genuine applicants for a ride and the illegals a breeze to work in this country. Buck up your service, Immigrations!
  • Subaida S.
    Subaida SulaimanJuly 26, 2016
    Working hours are similar to other govt offices.Toilets are located at 1st floor with only 4 cubicles.There are two presentable eateries.Obtained passport on the same day at 3.45pm, waited since 9am.
  • Leon N.
    Leon NgJuly 8, 2013
    Bombard their phone lines before you decide to come... get a confirmation to avoid going back and forth without getting any results at all due to the special efficiency of our govt servants.
  • Deidre B.
    Deidre BoSeptember 23, 2014
    It's tiring to wait for hours till the collection of your passport 😩 besides, it will be cold after sitting there for hours. Get yourself a scarf or jacket 😉
  • Eliza Aizam
    Eliza AizamAugust 15, 2014
    Excellent service on weekday. You dont hv to wait any second for your turn. No need to bring a photo.
  • Fara A.
    Fara AliasJuly 30, 2013
    Been here 10+ times
    Be prepared to wait for a long time because the government servants who work here are as slow as they come. Example: counters are unmanned whilst they are chit-chatting in the cubicles.
  • Mohd Shaza S.
    Mohd Shaza ShaharomDecember 12, 2011
    Been here 10+ times
    Come early and ensure you have all the required docs ready otherwise they will reject. Also bear with the constant "system down".
  • Jane A.
    Jane AjSeptember 30, 2011
    Been here 100+ times
    There are no extensions of stay here. The reason that you are refered to this unit is because you failed to comply with the law. You have to report yourself for clearance & leave within 7 days.
  • Zahirah A.
    Zahirah ArdyMarch 22, 2016
    Excellent service! I lost my passport n they helped through all processes n in an hour my passport is ready
  • Kevin Km Y.
    Kevin Km YeoAugust 20, 2014
    New Building for making Malaysia Passport :) Lvl 3 across the road above Alliance Bank
  • Cher N.
    Cher NgJuly 17, 2013
    I think my hair just grew a little longer the time I spent waiting here. What excellence in service. Killing me will be faster.
  • Jane A.
    Jane AjJuly 22, 2011
    Been here 100+ times
    I wondered if the public really knows abt efficiency in service. All file cases are opened according to SOP. There are procedures to be followed. If u don't understand that then STFU!
  • Syahril O.
    Syahril OngSeptember 6, 2015
    This office not open on weekends anymore starting 31st January 2015. Go find other office.
  • Amalina Z.
    Amalina ZakariaApril 12, 2014
    Opening hours: mon-fri 7.00-5.00. Closed on weekends and public hols.
  • Joel C.
    Joel ChernOctober 20, 2014
    Been here 5+ times
    As usual always pack like sardines and wait untill you grow muchroom.. officer is not friendly at all. They are a little racist..
  • Jane A.
    Jane AjJune 22, 2011
    Been here 100+ times
    Those who hv overstayed, pls report urself to the enforcement dept. Bring along ur passport & flight ticket to go back within 7 days.
  • Derick L.
    Derick LiangJanuary 14, 2013
    Make sure u r free for few hours before u come...crowded here...
  • Lareina O.
    Lareina OMarch 28, 2015
    Relocated to Level 3, Menara Ikhlas @ Precinct 3 (unfortunately but unsurprisingly missing from the Immi dept's official website)
  • Iris K.
    Iris KongNovember 9, 2010
    So true. This is my fourth trip for the same purpose. Ask as many question that u not sure to avoid more trips
  • Yinyee S.
    Yinyee SwarovskiNovember 1, 2015
    Everyone moves in slow motion here! Hey but wait.. Their brain just couldn't multi task, that is what should expect from government servant. We understand that.
  • Xel L.
    Xel LyanzDecember 11, 2013
    Been here 10+ times
    Work permit on expertriate division dulu lulus dlm seminggu srkarang amik mase sebulan lebih.menyusahkan bnyk pihak.sekian
  • Benjamin A.
    Benjamin AngSeptember 17, 2014
    Wanna get foreign worker working permit extension? Better come here 4-5am to Q outside, or else u'll not gonna get no. Only 100 no. Available daily.
  • Muhammed Fairus
    Muhammed FairusJuly 26, 2013
    Been here 5+ times
    My housemaid issue still pending for about 3 months instead of 14 working days as in their so called 'policy'. Efficient?
  • faith b.
    faith bodOctober 3, 2011
    Just so υ knw υ spend a̷̷̴̐͠ whole day 2 process what eva itz dat brought υ der
  • Aznurita A.
    Aznurita AnuarMarch 17, 2016
    Photocopy at L2, near cafe. 20sen per page!
  • Jane A.
    Jane AjJuly 17, 2011
    Been here 100+ times
    The place to be when you hv overstayed & lost ur passport (for foreigners only).
  • Shukor Z.
    Shukor Zainal AbidinJanuary 27, 2014
    Been here 10+ times
    For Malaysian passport matters, it's not done here. It's in Presint 15!!!
  • Muhammed Fairus
    Muhammed FairusJuly 26, 2013
    Been here 5+ times
    This is the department which they will never answer your phone call even to just follow up your application. Loser.
  • Laila S.
    Laila SubraJune 26, 2013
    Now have a queue system at expatriate division. Nice
  • Anthony W.
    Anthony WongMarch 4, 2013
    Been here 10+ times
    Lots of counter but only few open. Slow work. SOP should be review to improve efficiency!
  • daniel h.
    daniel hoJanuary 20, 2014
    You can get passport photos done on the 2nd floor
  • Fakhree
    FakhreeOctober 10, 2014
    Big empty building. Hv to cross d road to d n building just to go to d toilet.. Pfft.
  • ck L.
    ck LokeFebruary 14, 2011
    Their lunch time is from 1pm to 3pm? And is Mönday?
  • Hugo z.
    Hugo zxingNovember 26, 2014
    Reach at 6am and u will get number top 10 lalala~
  • John Paul J.
    John Paul JudsonApril 15, 2012
    The queue number counter is now outside the main office.
  • Naufal A.
    Naufal AhmedMay 17, 2013
    Signboards and some forms are in Bahasa Malay. How we foreigners read it?
  • Nely M.
    Nely MnsJanuary 6, 2014
    Be there at least at 7 in the morning. otherwise should be very patient.
  • Lukman M.
    Lukman MisuanJanuary 30, 2014
    Come early to get que number
  • Jst
    JstJuly 21, 2011
    The service here on the 4th Floor is super slow! I wonder if they understand what is efficiency in service!!
  • Nelly Z.
    Nelly ZaliuApril 21, 2015
    Excellent service 👍👍👍👍
  • Jane A.
    Jane AjJune 24, 2011
    Been here 100+ times
    In ENFORCEMENT Dept, the officers do NOT deal with agents especially overstay cases. If u'r not sure what docs to provide, pls ASK.
  • Yana A.
    Yana AhmadDecember 2, 2010
    As usual..slow service..'Q' too long..parking sucks!!too many people...etc. Pls..pls..PLS ask as many question.seriously..u dnt wanna come back here for next trip. N btw,lucky the toilet is clean.. ;)
  • Andre R.
    Andre RoueihebSeptember 28, 2011
    Where you can extend your stay
  • Samkurey m.
    Samkurey miraOctober 24, 2010
    Been here 25+ times
    Plese park ur car at parking area to avoid summons
  • Aznurita A.
    Aznurita AnuarMarch 17, 2016
    Photocopier at L2, near cafe
529 Photos

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