Jabatan Imigresen Malaysia

Government Building and Building
  • Iris K.
    "Ask as many question that u not sure to avoid more trips"(2 Tips)
    Mohamad Asri H.
    "Parking jauh tapi free"(2 Tips)
    ToMeng Z.
    "Apply/Renew Malaysia passport?"(2 Tips)
    Eliza Aizam
    "Excellent service on weekday."(5 Tips)
159 Tips and reviews
  • good service
  • wifi
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  • Badi N.
    Badi NahasDecember 24, 2014
    No organization, crowded Missy without proper guidance, all signs are in Malay, Officers not speaking English well! Not a pleasant experience! Early morning is the only option and choice!
    Upvoted Jul 27
  • Nathan M.
    Nathan MariappanJune 2, 2016
    Expect to have high speed pre-paid Wi-fi soon in Restaurant Al-Naz Maju downstairs. Its called TapCoin Wifi. Putrajaya is always equipped with most latest tech.
  • Fara A.
    Fara AliasJuly 30, 2013
    Been here 10+ times
    Be prepared to wait for a long time because the government servants who work here are as slow as they come. Example: counters are unmanned whilst they are chit-chatting in the cubicles.
    Upvoted Jul 27
  • M Fadzril Faez
    M Fadzril FaezJune 21, 2016
    Do come early if you wanna have things done quick. 7.45am IN on a Tuesday morning, I'm #23. The place is clean. But, expect a lot of waiting between processes.
  • Ija M.
    Ija MohanFebruary 17, 2011
    Come to putrajaya hungry, coz you will eventually have a whole lot of waiting time to kill. Go down to the cafeteria on the dirt floor to kill time and your appetite!
  • Deidre B.
    Deidre BoSeptember 23, 2014
    It's tiring to wait for hours till the collection of your passport 😩 besides, it will be cold after sitting there for hours. Get yourself a scarf or jacket 😉
  • Subaida S.
    Subaida SulaimanJuly 26, 2016
    Working hours are similar to other govt offices.Toilets are located at 1st floor with only 4 cubicles.There are two presentable eateries.Obtained passport on the same day at 3.45pm, waited since 9am.
  • Mohd Shaza S.
    Mohd Shaza ShaharomJanuary 16, 2011
    Been here 10+ times
    Just be ready to get your application rejected. They take the genuine applicants for a ride and the illegals a breeze to work in this country. Buck up your service, Immigrations!
  • Leon N.
    Leon NgJuly 8, 2013
    Bombard their phone lines before you decide to come... get a confirmation to avoid going back and forth without getting any results at all due to the special efficiency of our govt servants.
  • Eliza Aizam
    Eliza AizamAugust 15, 2014
    Excellent service on weekday. You dont hv to wait any second for your turn. No need to bring a photo.
  • Jane A.
    Jane AjSeptember 30, 2011
    Been here 100+ times
    There are no extensions of stay here. The reason that you are refered to this unit is because you failed to comply with the law. You have to report yourself for clearance & leave within 7 days.
  • Joel C.
    Joel ChernOctober 20, 2014
    Been here 5+ times
    As usual always pack like sardines and wait untill you grow muchroom.. officer is not friendly at all. They are a little racist..
    Upvoted Jul 27
  • Mohd Shaza S.
    Mohd Shaza ShaharomDecember 12, 2011
    Been here 10+ times
    Come early and ensure you have all the required docs ready otherwise they will reject. Also bear with the constant "system down".
  • Kevin Km Y.
    Kevin Km YeoAugust 20, 2014
    New Building for making Malaysia Passport :) Lvl 3 across the road above Alliance Bank
  • Zahirah A.
    Zahirah ArdyMarch 22, 2016
    Excellent service! I lost my passport n they helped through all processes n in an hour my passport is ready
  • Cher N.
    Cher NgJuly 17, 2013
    I think my hair just grew a little longer the time I spent waiting here. What excellence in service. Killing me will be faster.
  • Jane A.
    Jane AjJuly 22, 2011
    Been here 100+ times
    I wondered if the public really knows abt efficiency in service. All file cases are opened according to SOP. There are procedures to be followed. If u don't understand that then STFU!
  • Amalina Z.
    Amalina ZakariaApril 12, 2014
    Opening hours: mon-fri 7.00-5.00. Closed on weekends and public hols.
  • Lareina O.
    Lareina OMarch 28, 2015
    Relocated to Level 3, Menara Ikhlas @ Precinct 3 (unfortunately but unsurprisingly missing from the Immi dept's official website)
  • Derick L.
    Derick LiangJanuary 14, 2013
    Make sure u r free for few hours before u come...crowded here...
  • Benjamin A.
    Benjamin AngSeptember 17, 2014
    Wanna get foreign worker working permit extension? Better come here 4-5am to Q outside, or else u'll not gonna get no. Only 100 no. Available daily.
  • Iris K.
    Iris KongNovember 9, 2010
    So true. This is my fourth trip for the same purpose. Ask as many question that u not sure to avoid more trips
  • Jane A.
    Jane AjJune 22, 2011
    Been here 100+ times
    Those who hv overstayed, pls report urself to the enforcement dept. Bring along ur passport & flight ticket to go back within 7 days.
  • Yinyee S.
    Yinyee SwarovskiNovember 1, 2015
    Everyone moves in slow motion here! Hey but wait.. Their brain just couldn't multi task, that is what should expect from government servant. We understand that.
  • Aznurita A.
    Aznurita AnuarMarch 17, 2016
    Photocopy at L2, near cafe. 20sen per page!
  • Xel L.
    Xel LyanzDecember 11, 2013
    Been here 10+ times
    Work permit on expertriate division dulu lulus dlm seminggu srkarang amik mase sebulan lebih.menyusahkan bnyk pihak.sekian
  • Muhammed Fairus
    Muhammed FairusJuly 26, 2013
    Been here 5+ times
    My housemaid issue still pending for about 3 months instead of 14 working days as in their so called 'policy'. Efficient?
  • intan illani
    intan illaniApril 14, 2014
    Clean & new. Highly recommended 👍 Plenty of chairs to lay ur butt. Park ur car behind Menara Ikhlas or the Palace of Justice - Free. Park at the roadside & u'll get love letter from the Police or PPJ
  • Shukor Z.
    Shukor Zainal AbidinJanuary 27, 2014
    Been here 10+ times
    For Malaysian passport matters, it's not done here. It's in Presint 15!!!
  • Jane A.
    Jane AjJuly 17, 2011
    Been here 100+ times
    The place to be when you hv overstayed & lost ur passport (for foreigners only).
  • Muhammed Fairus
    Muhammed FairusJuly 26, 2013
    Been here 5+ times
    This is the department which they will never answer your phone call even to just follow up your application. Loser.
  • faith b.
    faith bodOctober 3, 2011
    Just so υ knw υ spend a̷̷̴̐͠ whole day 2 process what eva itz dat brought υ der
  • Laila S.
    Laila SubraJune 26, 2013
    Now have a queue system at expatriate division. Nice
  • Stephen F.
    can I speak to the highest ranking officer here in absolute confidence ?
  • daniel h.
    daniel hoJanuary 20, 2014
    You can get passport photos done on the 2nd floor
  • Fakhree
    FakhreeOctober 10, 2014
    Big empty building. Hv to cross d road to d n building just to go to d toilet.. Pfft.
  • Anthony W.
    Anthony WongMarch 4, 2013
    Been here 10+ times
    Lots of counter but only few open. Slow work. SOP should be review to improve efficiency!
  • Hugo z.
    Hugo zxingNovember 26, 2014
    Reach at 6am and u will get number top 10 lalala~
  • Syahril O.
    Syahril OngSeptember 6, 2015
    This office not open on weekends anymore starting 31st January 2015. Go find other office.
  • Lukman M.
    Lukman MisuanJanuary 30, 2014
    Come early to get que number
  • Nelly Z.
    Nelly ZaliuApril 21, 2015
    Excellent service 👍👍👍👍
  • John Paul J.
    John Paul JudsonApril 15, 2012
    The queue number counter is now outside the main office.
  • ck L.
    ck LokeFebruary 14, 2011
    Their lunch time is from 1pm to 3pm? And is Mönday?
  • Naufal A.
    Naufal AhmedMay 17, 2013
    Signboards and some forms are in Bahasa Malay. How we foreigners read it?
  • Jst
    JstJuly 21, 2011
    The service here on the 4th Floor is super slow! I wonder if they understand what is efficiency in service!!
  • Nely M.
    Nely MnsJanuary 6, 2014
    Be there at least at 7 in the morning. otherwise should be very patient.
  • Vincent T.
    Vincent TanApril 19
    Cashier is on level 3 - no need to take a number
  • Vincent T.
    Vincent TanApril 19
    APEC/ABTC counter is on level 1
  • Jane A.
    Jane AjJune 24, 2011
    Been here 100+ times
    In ENFORCEMENT Dept, the officers do NOT deal with agents especially overstay cases. If u'r not sure what docs to provide, pls ASK.
  • Andre R.
    Andre RoueihebSeptember 28, 2011
    Where you can extend your stay
  • Aznurita A.
    Aznurita AnuarMarch 17, 2016
    Photocopier at L2, near cafe
  • Samkurey m.
    Samkurey miraOctober 24, 2010
    Been here 25+ times
    Plese park ur car at parking area to avoid summons
  • Kaitlyn R.
    Kaitlyn Reed3 weeks ago
    1st floor - ATM / 2nd floor- copier & printer
  • ToMeng Z.
    ToMeng Zachary NgawNovember 11, 2013
    Apply/Renew Malaysia passport? NOT THIS OFFICE!!! Need to go precinct diplomatic (precinct 15) instead..
  • Gatehouse R.
    Gatehouse RoadDecember 21, 2010
    Been here 5+ times
    come as early as 830 to avoid dissapointment
  • Fairuz S.
    Fairuz SalimDecember 13, 2012
    Signboard in this building are very poor, 1 EX: U can't get to the toilet without asking & the toilet is dirty.
  • Mohd S.
    Mohd ShakirienAugust 12, 2014
    Passport Renewal
  • Yana A.
    Yana AhmadDecember 2, 2010
    As usual..slow service..'Q' too long..parking sucks!!too many people...etc. Pls..pls..PLS ask as many question.seriously..u dnt wanna come back here for next trip. N btw,lucky the toilet is clean.. ;)
  • James T.
    James TSeptember 5, 2014
    Bring a jacket! Freezing
  • M Radzi D.
    M Radzi DesaAugust 13, 2012
    Not the place to renew your passport. Do it at Precinct 15 instead.
  • Harry
    HarryMarch 27, 2012
    Been here 5+ times
    Parking full mcm tgk bola malaysa vs QPR..haha
  • Riche P.
    Riche PracilianathaOctober 15, 2010
    Informations given was not complite and they didn't show us what to do and where to go..
  • Afiq H.
    Afiq HalemJuly 17, 2013
    Been here 25+ times
    Dont make your self to be treated as a ball
  • Fakhrul A.
    Fakhrul AnwarFebruary 23, 2012
    Been here 10+ times
    Parking senang kiri kanan building
  • shahrezal
    shahrezalJune 30, 2011
    Been here 50+ times
    Pengawai2 wanita kt cni comey2 belaka...hehehe
  • Arvin M.
    Arvin MenonMay 29, 2013
    Slow service.. Officers are taking their own sweet time to get things done. Even at 2 pm some officers are not back from lunch..
  • Alyssa Toh
    Alyssa TohNovember 21, 2011
    Come early or wait.
  • Samad M.
    Samad MYOctober 15, 2014
    Been here 5+ times
    Kaunter 11, level 3...nice n friendly
  • Najiha I.
    Najiha IzzatiOctober 11, 2012
    Been here 10+ times
    Line trok gile...kje x jln...
  • Jason T
    Jason TOctober 7, 2011
    APEC Business Travel Card @ Level 3
  • Jodin
    JodinMarch 25, 2015
    Place full of people!
  • Jinnasanna C.
    Jinnasanna CutessAugust 17, 2014
    hello i need about sri lanka visa
  • azam d.
    azam danieldNovember 9, 2011
    come on la. Stupid!!work fast cannt meh?? Seriously!!counter open at 2pm but 2.30 also don't have worker!!wth
  • nizamferio
    nizamferioJanuary 26, 2012
    Been here 25+ times
    I'm a MAYOR..Horey !!!
  • Hizman N.
    Hizman NavarroJune 16, 2011
    If y'all wanna buy HONDA cars, feel free to call me HIZMAN 0197799970
  • Dean M.
    Dean McCartneyMarch 19, 2013
    Lembab gile!!
  • রেজা হ.
    Assalamu alikum...
  • Mohd S.
    Mohd ShakirienAugust 11, 2014
    Renewal passport
  • Farhanah A.
    Farhanah AfiqahMay 30, 2013
    Eeeei lambat gila service
  • Apit the ripper Z.
    Apit the ripper ZMarch 27, 2011
    Imigresen here was The Best....
  • Shafree A.
    Shafree AmriNovember 20, 2015
    To many foreigners
  • HiFo +*_*+
    HiFo +*_*+July 1, 2011
    Nice place
  • Serena Lim
    Serena LimDecember 30, 2010
    Everyone moves in slow-mo here!
  • Gordon L.
    Gordon LimOctober 22, 2010
    Lotsa ppl waiting in line. Still no one attending
  • Minnie C.
    Minnie ChewMarch 26, 2014
    What? All the way from Presint 14 to Presint 2 yet tell me the office is not ready for passport service?!?!?!?
  • Edwin G.
    Edwin GoDecember 29, 2011
    Crowded .. Omg
  • Shirigami R.
    Shirigami RickyNovember 23, 2011
    Been here 5+ times
    ... jem:-)
  • Shirigami R.
    Shirigami RickyNovember 22, 2011
    Been here 5+ times
    harini ramai siallll
  • Mohamad Asri H.
    Mohamad Asri HarunJanuary 27, 2011
    Parking jauh tapi free
  • Airil R.
    Airil RazaliApril 26, 2011
    Muka sekor2 mcm nk kene penyepak.
  • Leong S.
    Leong SangJune 30, 2012
    how 2 report about llegal woker
  • abit
    abitNovember 3, 2011
    Parking xde pulak,,,,
  • Daniel C.
    Daniel ChowJune 15, 2010
    The queue tix counter closes at 3:30pm.
  • Sarah L.
    Sarah LiyanaSeptember 6, 2010
    Been here 25+ times
    Everyday ramai org!!!!
  • Muzahar M.
    Muzahar M MukhtarFebruary 12, 2011
    Been here 100+ times
    ali berkat mamak
  • Defago C.
    Defago ChanthalavongApril 28, 2011
    Very slow service. I've been here all day
  • Machula H.
    Machula HalebNovember 27, 2012
    All the toilet are fucking dirty.. Nak berak pun takde feel...boleeeyyy? Grrrr
  • Tojo
    TojoOctober 8, 2010
    Been here 5+ times
    It's Friday as usual no people around
  • Sarah L.
    Sarah LiyanaNovember 22, 2010
    Been here 25+ times
    Parking dahla jauh
  • Faizal F.
    Faizal FadzilDecember 27, 2010
    Been here 50+ times
    parking jauh
  • Hairul N.
    Hairul Nizam3 weeks ago
    Been here 25+ times
    Bangla, Nepal, Indonesia, apa lagi, semua ada. Jual orang lagi masyuk dari jual barang.
  • Nurul S.
    Nurul SyamimiMay 15, 2013
    Masuk toilet ground floor tak rasa macam kat putrajaya..rasa macam kat old puduraya..floor lain xtau lah..
  • cni_ c.
    cni_ cheMarch 25, 2013
    Trdapat pegawai di imigresen putrajaya yg SANGAT KURANG AJAR! MEMALUKAN KAKI TANGAN KERAJAAN..!
  • Farhan I.
    Farhan IlyasaMarch 22, 2011
    Dh 3 kali aku datang cni,ari pertama suh bwk ini,hari ke2 suh bwk itu,kali ni dia suh bwk lg aku amuk,smlm aku tanye ape lg nak bwk dorang kate tu je pastu dh bleh uat...kalu arini xleh uat aku amuk.
  • Tej N.
    Tej NazaNovember 29, 2013
    Been here 10+ times
    Lambat. Staff sombong lambat buat kerja. Kerja sgt main2. Buat kerja xde sistem. Menyusahkan ramai orang. Dia ingat kita dtg mohon visa free ke. Kita bayar mahal. Tapi staff sni x berapa nk layan
  • Razal
    RazalSeptember 22, 2015
    Ada wifi tanpa password.
  • Shawal Lee
    Shawal LeeMarch 1, 2011
    Tips untuk hari ni - nak cepat datang awal mcm aku..hahahah
  • Muhammed Fairus
    Muhammed FairusJanuary 31, 2013
    Been here 5+ times
    Staff lelaki ni di kaunter pertanyaan poyo!
  • Edil G.
    Edil GJuly 8, 2014
    Been here 5+ times
    Bangang ape semua toilet xde paip! Yahudi punya imigresen.
  • Ziran M.
    Ziran M.December 12, 2012
    Been here 5+ times
    bila korang nak tingkatkan mutu perkhidmatan?
  • Ecam
    EcamAugust 9, 2014
    Been here 100+ times
    noreh hari sabtu ni tenang skit
  • Mhanie M.
    Mhanie MohdsaidApril 8, 2013
    Kena ada link lau x mcm tunggul kayu lh tunggu
  • Ducatista
    DucatistaDecember 31, 2012
    Toilet dekat 2nd floor kat cafe sungguh lah kotor dan hancing! Toilet paper pun x de..
  • Hafiz K.
    Hafiz KamalJanuary 21, 2014
    Jabatan yg xpernah lekang dgn org...pnuh manusia
  • Sukri A.
    Sukri AsanJanuary 9, 2012
    Been here 5+ times
    Sini bukan 1 malaysia...sini 1 dunia ade hehe
  • Najiha I.
    Najiha IzzatiOctober 30, 2012
    Been here 10+ times
    Bile gi mkn kt cafe tgkt 2...abez baju bau mamak...
  • Butterworth Char T.
    Butterworth Char TeowJanuary 20, 2012
    Alahai...Budak aku x cukup umur lak...thn ni bru 18 thn..
  • Nurfathi NZ
    Nurfathi NZDecember 27, 2011
    Been here 100+ times
    Parking kt sini mmg hampeh.
  • Izam izohan I.
    Izam izohan IzamOctober 29, 2010
    Been here 5+ times
    Parking kat tempat parking kalau tidak kena saman
  • g I r L
    g I r LFebruary 21, 2011
    Susah sgt nk senyum... Bagus sgt ke kje kat imi tew??? Xde la nmpk pressure sgt pown...taw la bz... Lain la klu dpt customer yg byk songeh...
  • Andy A.
    Andy ApriyantoMarch 13, 2015
    Mohon konfirmasinya,....... aku punya permit , bila dicek permit polis ,polis itu selalu kata senarai awak tak de kat sistem.
  • Nurfathi NZ
    Nurfathi NZJanuary 10, 2012
    Been here 100+ times
    Ahad pon mau saman kaa? Huh!
  • Adi Anwar
    Adi AnwarMay 23, 2012
    Been here 5+ times
    Offcer lydia ade pagi ni..
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