Jabatan Imigresen Malaysia

Building, Capitol Building, and Government Building
Kuala Lumpur
  • Ray
    "Passport come early as queue starts at before 7am"(39 Tips)
    Kimberley K.
    "Applied for new passport."(3 Tips)
    Andrew Y.
    "All passport renewals must go through the old queueing system."(10 Tips)
    Awin H.
    "There r 3 renewal kiosk but only 1 can be used ?"(3 Tips)
154 Tips and reviews
  • passport
  • new passport
  • passport kiosk
  • books
  • friendly staff
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  • Paijak P.
    Paijak PoAugust 14
    Closed on weekends. Don't be fooled.
  • Cheok E.
    Surprisingly efficient and fast. From registration, payment to collection approximately 2hr plus. It is better than last time which need half a day!
  • Aidu F.
    Aidu FApril 26
    Passport and ID card all done within 3 hours. Good quick service.
  • Kok Siong B.
    Seems like 1 counter open for renewal only
  • O
    ONovember 27, 2015
    : Thank u Dayang, u've been very bubbly and helpful. The world need more people like you 💁
  • CT O.
    CT OngNovember 23, 2015
    The mamak is now operated by Kayu, food is cold & taste bad...
  • sam n.
    sam ngNovember 19, 2015
    Right wing is where you renew your passport and do your IC. They are pretty quick in going through the queue so don't come to queue early in the morning unless you have to or nothing better to do.
  • xiiao.mi
    xiiao.miOctober 15, 2015
    don't go recently to renew your passport!!! the system down n will ask you go another places to renew suck!!!
  • Firdaus I.
    Firdaus IsmailOctober 1, 2015
    Easy to park car here
  • Amir Afiq A.
    Amir Afiq AzmiAugust 24, 2015
    fast and efficient!
  • Azura A.
    Azura AbdullahMay 23, 2015
    Anyone knows this place open in weekend?
  • adilah G.
    adilah GMay 12, 2015
    service is good and efficient! arrive at 715am , it opens at 730, and passport is renewed within two hours! special counters also available for warga emas, pregnant ladies and infants!!
  • Justine M.
    Justine MJApril 9, 2015
    Food court mostly mamak or mix dish food. Most of the signs are in BM. If u wear contact lense, must take it off for photo (bring ur own solution/wear spec).
  • Carol T.
    Carol TeeApril 2, 2015
    Try to renew my passport and the system keeps on going down
  • Kimberley K.
    Kimberley KohMarch 3, 2015
    Applied for new passport. All done in 2 hours and 15 minutes 👌
  • arghzernol
    arghzernolFebruary 23, 2015
    ..ok nice places, ez access n convenience for JPN, Immigration..
  • Ray
    RayFebruary 22, 2015
    Passport come early as queue starts at before 7am
  • Are R.
    Are RiffDecember 18, 2014
    The parking spots are simply not enough.
  • Suhaizan A.
    Suhaizan AbdullahNovember 17, 2014
    Mesyuarat ALK KOPRIMA
  • Wai Onn C.
    Wai Onn ChanOctober 14, 2014
    No credit, cash only
  • Stella I.
    Stella IbrahimSeptember 26, 2014
    Friendly staffs.
  • Stella I.
    Stella IbrahimSeptember 26, 2014
    Fast service provided by the Malaysian Immigration. Your passport ready by an hour. And less hassle
  • Gina L.
    Gina LiewSeptember 19, 2014
    Nasi lemak with sotong, ayam goreng, paru, hard boiled or fry egg are yummy, of course with teh tarik!
  • Gina L.
    Gina LiewSeptember 19, 2014
    Various types of food yummy
  • Paramesvaran M.
    Paramesvaran MuniandyAugust 24, 2014
    For inviting visitor from foreign countries what is the procedure
  • Mervin Y.
    Mervin YapJune 5, 2014
    Still the same bad attitude , making life difficult for us
  • Sebastian P.
    Sebastian PhangMay 22, 2014
    The problem here is parking bays, there are to little of them. My advise is come very early or come after 1pm. After 1pm seems ok cause most people are done and left.
  • Maznita M.
    Maznita MMay 5, 2014
    Passport pictures are taken at the counter itself, bringing your own is not acceptable. Those wearing tudung, do wear dark colored one otherwise u will have to slip on their black one over yours.
  • Zjin L.
    Zjin LimMarch 31, 2014
    Why all the staff on the passport department have to lunch at the same time and close ? Why cant they take turn for lunch ?!!
  • Esther L.
    Esther LeeMarch 7, 2014
    Photo is taken here itself, there's no need to bring our own photos anymore.
  • Damien S.
    Damien SiewFebruary 26, 2014
    No need to bring photo. Photo is taken digitally over there.
  • Claudia G.
    Claudia GFebruary 26, 2014
    No need to bring passport size pic anymore. All require to take pic on the spot before you can take number.
  • AhBoon N.
    AhBoon NetFebruary 5, 2014
    Wasted whole day just sit and wait to renew passport, hopeless!
  • Shazmir E.
    Shazmir EzuanFebruary 4, 2014
    system ape2 tah . haihh
  • Amirul
    AmirulDecember 26, 2013
    To renew passport: 1.go ground floor and take minimum 2 passport photos (Rm 10 for 4 photos). 2. Go first floor to the left and get your queue number 3. Wait like you don't have anything better to do
  • Eric C.
    Eric ChiongNovember 20, 2013
    Slow service 😤
  • Mizzdeni
    MizzdeniNovember 14, 2013
    Self service kiosks are all down. Queue like normal procedure dudes.
  • Badriyah B.
    Badriyah Ba'yahNovember 1, 2013
    More efficient than Putrajaya outlet and lots of counter for processing
  • Ismile A.
    Ismile AirrashitNovember 1, 2013
    Attention: Maldivians. To extend social visa, plz bring the Immigration form, Confirmed ticket and passport ofcos.
  • Kapal S.
    Kapal SelamOctober 17, 2013
    Thx to female staff azli she done a great job...
  • Jonathan J.
    Jonathan JoMsOctober 7, 2013
    nothing to be proud of..pathetic!
  • Reen F.
    Reen FernandaOctober 1, 2013
    The service for today is getting better. If I compared with the last 2 years.
  • Sharina M.
    Sharina MSSeptember 27, 2013
    Been here 5+ times
    If u arrive on a Friday after lunch when they reopen at 2:45pm, high likelihood that your passport will only be ready on the next working day.
  • Andrew Y.
    Andrew YanAugust 29, 2013
    The automated passport renewal kiosk is no longer in use. All passport renewals must go through the old queueing system.
  • Ching Yih ℒ.
    Ching Yih ℒAugust 16, 2013
    Roti canai at the cafeteria is quite value for $ and YUMMYLICIOUS.
  • Miki N.
    Miki NishimuraJuly 26, 2013
    It's so slow to get your visa renewed. You practically have to wait the entire day!
  • Stupe
    StupeJuly 14, 2013
    New Passport requirement since April 2013. Please be informed.
  • Stupe
    StupeJuly 14, 2013
    Super cold aircond. I had my riding (thick) jacket on and can feel the chill. 26deg please (also save money)
  • Stupe
    StupeJuly 14, 2013
    Open on Saturday and Sunday between 8am to 1pm. New polycarbonate passport (since May 2013) requires a WHITE background photo. Be informed.
  • Bryan C.
    Bryan ChongJuly 4, 2013
    Closes at 430pm!! Don't come any later than that!!!
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