Jabatan Pendaftaran Negara (JPN)

Government Building
No. 20, Persiaran Perdana (Presint 2), 62551 Putrajaya, WP Putrajaya, Malaysia
Hours:
None listed (See when people check in)

People tend to check in during these times:

  • Today
    • 9:00 AM–1:00 PM
  • Mon
    • 7:00 AM–5:00 PM
  • Tue
    • 7:00 AM–4:00 PM
  • Wed–Fri
    • 7:00 AM–5:00 PM
  • Sat
    • 8:00 AM–2:00 PM

Mendaftar, menyelenggara, menyimpan dan mengeluarkan rekod pengenalan diri yang sahih bagi semua penduduk negara serta memberi perkhidmatan yang cekap, tepat dan mesra pelanggan demi keselamatan dan kesejahteraan negara.

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  • What you need to know
    Sharif O.
    "Open on saturday till 2pm"(5 Tips)
    Gunaseelan M.
    "Can I apply and collect birth certs of my friends children which was lost ?"(5 Tips)
    Kafoo C.
    "Change IC and can get it within 24 hours."(7 Tips)
    Liza S.
    "Urusan memang cepat & pantas ;)"(2 Tips)
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182 tips and reviews.

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  • open on saturday
  • birth cert
  • 24-hour
  • café
  • books
  • friendly staff
  • crowded
  • KahVeen K.

    Very prompt service. Gave my card and told the problem(damage chip), waited for less than 2 hours and got it back! Even had good and affordable food at the cafeteria. Be in line by 730am for this :D

    KahVeen Khoo · December 23, 2015
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  • Dhira N.

    Try to come here early in the morning and after.picture taking, go to alamanda for a while. In the evening, the mykad should be ready. check website whether is the card is ready :-)

    Dhira Nyz · August 27, 2012
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  • Firdaus N.

    Super fast service. You can get your Mykad on the same day if you arrive early morning. Just make sure to call first before picking it up in the afternoon. A+

    Firdaus Noor · September 3, 2013
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  • azri.ibnu.mohamad

    Seriously very Efficient...i/c Renewal fees only RM10..the processing time around 10 minutes & after 2hours u will get your new card already!!

    azri.ibnu.mohamad · November 19, 2015
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  • Julie T.

    The best Malaysia civil service.. luv it. Open Mon - Fri at 7.30 am - 5.30 pm plus Sat & Sun at 9 am - 2 pm. Best service and friendly staff...

    Julie Tan · June 6, 2013
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  • KahVeen K.

    If you're unsure, there's an information counter on the lobby which is 1 escalator up from the ground floor. Renewal of IC is on the 2nd floor. 2015 Dec

    KahVeen Khoo · December 22, 2015
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  • M Fadzril Faez

    Goverments counter are becoming more efficient now. Birth cert. & MyKid takes 1 hour to process. Plus, you can wait in the cafeteria for your no. to be called up. Kudos!

    M Fadzril Faez · March 6, 2013
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  • Hashim B.

    It's government office..what you expect..spacious rnough chairs while waiting..fast services. I'm happy to be here with not so bad food court.

    Hashim Besri · January 3
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  • Zcat S.

    If your number is still long way to go, you can wait at the cafeteria. There are counter display board there as well.

    Zcat San · November 3, 2010
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  • Sofiany H.

    The frontline staff very helpful polite n full of smile . Thank you guys ur customer service thumbs up!

    Sofiany Hasmi · June 25, 2012
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  • Kee Yeong T.

    actual procedure here is smoother than the journey to get here, so the department is better planned than the roads and car park! thumbs up!

    Kee Yeong Tan · January 16, 2012
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  • Atika L.

    Not that very long of waiting. The numbers goes fast so A for that but wish that i.c gonna be ready on the same day that would be magnificent :)

    Atika Lyana · February 7, 2011
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  • Aleeya M.

    If you drop or misplace your i/c, you can do your new i/c here without making a police report. Get it back after 24 hours :)

    Aleeya MS · December 23, 2013
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  • Suren

    If you come in early (by 9) you could get the ic on the day itself

    Suren · July 20, 2013
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  • Ekay K.

    they all says can collect within 24 hours.. but why when i renew my ic they say i got to wait 1and half or 2 month to collect it?? sedih...

    Ekay Khairul · May 29, 2012
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  • Ariena A.

    My suggestion is to either head here alone/bring along the calmest person u know with u!

    Ariena Ariff · March 18, 2013
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  • Evon

    Counter opens 1 hr late, service without a smile and you call that "efficient"? What a hassle, even just to get a form! Please buck up.

    Evon · December 28, 2014
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  • Anis F.

    Come here on Friday around 3pm. The waiting took place for about 10mins! Really!

    Anis Farhanah · March 9, 2012
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  • Sharon T.

    The staff is extremely helpful and friendly even they have to work on sun:)

    Sharon Tee · December 11, 2011
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  • Kee Yeong T.

    actual operation is surprisingly much smoother than the journey to get here, and thumbs up!

    Kee Yeong Tan · January 16, 2012
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  • Praveen V.

    Staff are more efficient and more friendly than the previous JPN.

    Praveen Vijayan · April 19, 2015
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  • MH A.

    Very fast and efficient. Trust me, you will be impressed.

    MH Ahmad · May 10, 2012
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  • Kumiko S.

    Counter services for Sat & Sun starts at 9am instead of 730am/830am that stated.

    Kumiko Sue · October 6, 2012
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  • Emily C.

    HQ still need 24hrs to process. Small village like bentong pahang able to proceeds a ic less than 3 hrs. Funny..

    Emily Chai · March 10, 2014
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  • Rahmawati D.

    Bahagian kewarganegaraan sgt slow. They said come back after 3 working days but after 4 working days they still haven't done it.

    Rahmawati D. · April 18, 2013
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  • khairun shah k.

    Very prompt and efficient service Thumbs Up!!! 😊😊😊

    khairun shah kamarudin · September 2, 2014
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  • Gunaseelan M.

    If application for lost birth certs are send by pos Laju ,how long will it take to process and delivery, please advice?

    Gunaseelan Murugaiah · October 28, 2014
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  • groovy

    The service here is so ridiculously efficient it's unbelievable

    groovy · April 11, 2013
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  • khairun shah k.

    Best service among other gov dept so far that i could say..keep it up JPN Putrajaya

    khairun shah kamarudin · November 12, 2012
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  • Azimah H.

    Friendly staff. Open on Saturday and Sunday.

    Azimah Hamzah · December 30, 2012
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  • Syamimie S.

    IC cepat gila siap sini ok. Trust nowhere except Putrajaya when it comes to IC, hahahaha percaya la ckp kak ton..

    Syamimie Saidi · August 6, 2013
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  • Swing

    Today is not our day, the IC department system is upgrading and we can't change our address... ><

    Swing · August 7, 2014
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  • Syed A.

    AmBank Credit Card Booth in Kafeteria. Any enquiry juz contact us at Kafeteria

    Syed Azman · June 27, 2012
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  • Saori K.

    Bahagian Kad Pengenalan: Be early! Already 100+ people waiting at 8:30AM.

    Saori K. · June 4, 2012
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  • Firdaxs

    Thought it can be collected immediately. Or at least the same day. Duhh

    Firdaxs · December 24, 2014
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  • Eizat A.

    To be on the safe side, bring something to occupy yourself

    Eizat Amiro · March 28, 2012
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  • Wan V.

    best service.fast & friendly staff.

    Wan Vvip · April 1, 2013
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  • Mazri A.

    Starting the weekend, JPN only opens on Saturdays only.

    Mazri Afandi · September 7, 2015
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  • Wilson K.

    No much ppl here~ so is pretty fast to get ur things done~

    Wilson Khor · August 22, 2015
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  • Gunaseelan M.

    Can I apply and collect birth certs of my friends children which was lost ?

    Gunaseelan Murugaiah · October 28, 2014
    Save
  • groovy

    The passport machine sudah rosak.. expect to queue in a normal way

    groovy · October 23, 2012
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  • Aashpal R.

    Fast and easy process. Within 30 mins you are married :)

    Aashpal R. · September 16, 2014
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  • Prema K.

    Friendly staff and efficient service.

    Prema Karuppiah · June 20, 2014
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  • Julian C.

    Processing time for ICs have decreased. Much more efficient. Good stuff!

    Julian Chan · April 15, 2013
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  • Amierul H.

    Open on saturday n sunday from 9.00am till 2.00 pm

    Amierul Hisyam · October 30, 2010
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  • MrShaz Z.

    im work here at 3 floor bahagian kelahiran , kematian & Anak Angkat.

    MrShaz Zainal · July 9, 2013
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  • Alina Grace

    Collected my IC in less than 10 mins. Be there early.

    Alina Grace · July 10, 2015
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  • Alvin L.

    the working person are too slow liked the snail!

    Alvin Lee · September 18, 2013
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  • eirene c.

    Damn!!!! system down, officer slow movement......wasting time only....MALAYSIA BOLEH!!

    eirene chong · April 10, 2012
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  • Didi M.

    apply your IC here and collect within 24hrs!

    Didi Mazril · November 22, 2010
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