Jabatan Pendaftaran Negara (JPN)

Government Building
  • M Fadzril Faez
    "Birth cert."(5 Tips)
    Kafoo C.
    "Change IC and can get it within 24 hours."(7 Tips)
    Amirul J.
    "Ahad pon bukak....good service"(14 Tips)
    Julian C.
    "Processing time for ICs have decreased."(2 Tips)
117 Tips and reviews
  • birth cert
  • 24-hour
  • café
  • friendly staff
  • crowded
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  • Firdaus N.
    Firdaus NoorSeptember 3, 2013
    Super fast service. You can get your Mykad on the same day if you arrive early morning. Just make sure to call first before picking it up in the afternoon. A+
  • Dhira N.
    Dhira NyzAugust 27, 2012
    Try to come here early in the morning and after.picture taking, go to alamanda for a while. In the evening, the mykad should be ready. check website whether is the card is ready :-)
  • Julie T.
    Julie TanJune 6, 2013
    The best Malaysia civil service.. luv it. Open Mon - Fri at 7.30 am - 5.30 pm plus Sat & Sun at 9 am - 2 pm. Best service and friendly staff...
  • azri.ibnu.mohamad
    azri.ibnu.mohamadNovember 19, 2015
    Seriously very Efficient...i/c Renewal fees only RM10..the processing time around 10 minutes & after 2hours u will get your new card already!!
  • KahVeen K.
    KahVeen KhooDecember 23, 2015
    Very prompt service. Gave my card and told the problem(damage chip), waited for less than 2 hours and got it back! Even had good and affordable food at the cafeteria. Be in line by 730am for this :D
  • Sofiany H.
    Sofiany HasmiJune 25, 2012
    The frontline staff very helpful polite n full of smile . Thank you guys ur customer service thumbs up!
  • M Fadzril Faez
    M Fadzril FaezMarch 6, 2013
    Goverments counter are becoming more efficient now. Birth cert. & MyKid takes 1 hour to process. Plus, you can wait in the cafeteria for your no. to be called up. Kudos!
  • Ariena A.
    Ariena AriffMarch 18, 2013
    My suggestion is to either head here alone/bring along the calmest person u know with u!
  • Suren
    SurenJuly 20, 2013
    If you come in early (by 9) you could get the ic on the day itself
  • Aleeya M.
    Aleeya MSDecember 23, 2013
    If you drop or misplace your i/c, you can do your new i/c here without making a police report. Get it back after 24 hours :)
  • Kee Yeong T.
    Kee Yeong TanJanuary 16, 2012
    actual procedure here is smoother than the journey to get here, so the department is better planned than the roads and car park! thumbs up!
  • KahVeen K.
    KahVeen KhooDecember 22, 2015
    If you're unsure, there's an information counter on the lobby which is 1 escalator up from the ground floor. Renewal of IC is on the 2nd floor. 2015 Dec
  • Azam Z.
    Azam ZakiJuly 10, 2016
    Been here 100+ times
    Use #jumpaic if you lose your ic or find somebody else and upload it in media social.
  • Hashim B.
    Hashim BesriJanuary 3, 2016
    It's government office..what you expect..spacious rnough chairs while waiting..fast services. I'm happy to be here with not so bad food court.
  • khairun shah k.
    khairun shah kamarudinNovember 12, 2012
    Best service among other gov dept so far that i could say..keep it up JPN Putrajaya
  • Chew D.
    Chew DonaldJune 13, 2016
    Ic renewal collection is within 2 hours! Superb! Thanks for great service
    Downvoted 2 days ago
  • Kee Yeong T.
    Kee Yeong TanJanuary 16, 2012
    actual operation is surprisingly much smoother than the journey to get here, and thumbs up!
  • MH A.
    MH AhmadMay 10, 2012
    Very fast and efficient. Trust me, you will be impressed.
  • Zcat S.
    Zcat SanNovember 3, 2010
    If your number is still long way to go, you can wait at the cafeteria. There are counter display board there as well.
  • Nicky H.
    Nicky HaznickSeptember 13, 2016
    ..'now if you're look in' for some ol' registered documentations..can't trace back from other JPN's branches..reckon you guys to come here'..
  • Sharon T.
    Sharon TeeDecember 11, 2011
    The staff is extremely helpful and friendly even they have to work on sun:)
  • sharifah elisa basir A.
    The roti canai at the cafeteria was finger licking good 😃
  • Anis F.
    Anis FarhanahMarch 9, 2012
    Come here on Friday around 3pm. The waiting took place for about 10mins! Really!
  • khairun shah k.
    khairun shah kamarudinSeptember 2, 2014
    Very prompt and efficient service Thumbs Up!!! 😊😊😊
  • Praveen V.
    Praveen VijayanApril 19, 2015
    Staff are more efficient and more friendly than the previous JPN.
  • Atika L.
    Atika LyanaFebruary 7, 2011
    Not that very long of waiting. The numbers goes fast so A for that but wish that i.c gonna be ready on the same day that would be magnificent :)
  • Kumiko S.
    Kumiko SueOctober 6, 2012
    Counter services for Sat & Sun starts at 9am instead of 730am/830am that stated.
  • Azimah H.
    Azimah HamzahDecember 30, 2012
    Friendly staff. Open on Saturday and Sunday.
  • Ekay K.
    Ekay KhairulMay 29, 2012
    they all says can collect within 24 hours.. but why when i renew my ic they say i got to wait 1and half or 2 month to collect it?? sedih...
  • Wan V.
    Wan VvipApril 1, 2013
    best service.fast & friendly staff.
  • Julian C.
    Julian ChanApril 15, 2013
    Processing time for ICs have decreased. Much more efficient. Good stuff!
  • Saori K.
    Saori K.June 4, 2012
    Bahagian Kad Pengenalan: Be early! Already 100+ people waiting at 8:30AM.
  • Denver L.
    Denver LeeOctober 29, 2015
    Very Good & Fast Service👍
  • MrShaz Z.
    MrShaz ZainalJuly 9, 2013
    Been here 25+ times
    im work here at 3 floor bahagian kelahiran , kematian & Anak Angkat.
  • groovy
    groovyApril 11, 2013
    Been here 5+ times
    The service here is so ridiculously efficient it's unbelievable
  • Firdaxs
    FirdaxsDecember 24, 2014
    Thought it can be collected immediately. Or at least the same day. Duhh
  • Alina Grace
    Alina GraceJuly 10, 2015
    Collected my IC in less than 10 mins. Be there early.
  • Mazri A.
    Mazri AfandiSeptember 7, 2015
    Been here 100+ times
    Starting the weekend, JPN only opens on Saturdays only.
  • Evon
    EvonDecember 28, 2014
    Counter opens 1 hr late, service without a smile and you call that "efficient"? What a hassle, even just to get a form! Please buck up.
  • Prema K.
    Prema KaruppiahJune 20, 2014
    Friendly staff and efficient service.
  • Eizat A.
    Eizat AmiroMarch 28, 2012
    To be on the safe side, bring something to occupy yourself
  • Emily C.
    Emily ChaiMarch 10, 2014
    HQ still need 24hrs to process. Small village like bentong pahang able to proceeds a ic less than 3 hrs. Funny..
  • Andy K.
    Andy KongJuly 31, 2013
    Nice no beautiful no
  • Azizul h.
    Azizul hakimFebruary 14, 2013
    JuZ be there 8am on the dot.. Else u gonna be suffer.. :)
  • Ahmad L.
    Ahmad LuqmanSeptember 8, 2014
    Tak ramai org and sgt efisyen! Thumbs up to team JPN.
  • Swing
    SwingAugust 7, 2014
    Today is not our day, the IC department system is upgrading and we can't change our address... ><
  • Gunaseelan M.
    Gunaseelan MurugaiahOctober 28, 2014
    If application for lost birth certs are send by pos Laju ,how long will it take to process and delivery, please advice?
  • Gunaseelan M.
    Gunaseelan MurugaiahOctober 28, 2014
    Can I apply and collect birth certs of my friends children which was lost ?
  • Mohd reduan Z.
    Mohd reduan Zainal abidinDecember 22, 2011
    For visitor of JPN.please park at open yard
  • Alvin L.
    Alvin LeeSeptember 18, 2013
    Been here 5+ times
    the working person are too slow liked the snail!
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