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JACK Cleveland Casino

JACK Cleveland Casino

Casino
Downtown Cleveland, Cleveland
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7.1/10
787
ratings
  • Marie S.
    "Great roulette tables"(4 Tips)
    trish k.
    "The buffet is one of the best around for the $$."(14 Tips)
    w S.
    "Sign up for total rewards."(3 Tips)
    Michael G.
    "You can get there through Tower City Center (TCC)."(2 Tips)
126 Tips and reviews
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  • Tucker W.
    Tucker WarnerDecember 27, 2016
    Fun place for slots and right near the stadiums.
  • Charleen C.
    Charleen ConnSeptember 12, 2016
    Jack Sucks...I loved the Horseshoe....Played for 3 hours and did not get a free parking pass...Employees were rude...I had to pay 40.00 bucks to park
  • Scott
    ScottJune 21, 2016
    Been here 5+ times
    Things have changed with this place now that it's the Jack. Slot payouts are terrible and you can no longer order beverages from your machine. Just try to flag down a server. They are not plentiful.
  • Scott
    ScottJune 21, 2016
    Been here 5+ times
    The more important question is, what is bad here. They no longer offer their breakfast buffet and that was the best part of going down there. Lunch and dinner are mediocre at best.
  • Kelly P.
    Kelly PowellMay 24, 2016
    Been here 10+ times
    With the Jack casino no more 30 minutes playing fora free parking pass .You must have over 1000 points to get free parking validation. If you complain about this they did give me a free validation.
  • Michael L.
    Michael LessFebruary 19, 2016
    Nice casino and I always lose money!
  • Mike G.
    Mike GOctober 4, 2015
    The food court is a joke. As a top notch casino they should have restaurants.
  • Mike G.
    Mike GOctober 4, 2015
    Almost like a Las Vegas casino minus free drinks & plus Cleveland history in the Higbee. Love this place!
  • Foodie
    FoodieSeptember 18, 2015
    Been here 5+ times
    Big. Beautiful. Its quite the experience. It houses one of the largest buffets in the city. I can't wait till they go Phase 2 and expand.
  • Jerry D.
    Jerry DiceJuly 6, 2015
    Well done adaptation of an old building with wonderful architecture. Plenty of dice tables.
  • Kevin D.
    Kevin DudleyJuly 1, 2015
    Lots of nice places to sit and people-watch. Buffet is the best in town.
  • Sharon W.
    Sharon WhiteMarch 16, 2015
    Been here 10+ times
    Always fun going good there...TAG is a great place to have drinks!
  • Scott
    ScottFebruary 24, 2015
    Been here 5+ times
    Great place to do some fast gambling but don't go outside, to many beggars, not a good image for the city. Also, to many folks just sitting around inside taking up space and not playing the slots.
  • Linda L.
    Linda LednikSeptember 28, 2014
    First time there with some friends. It was "ok". I guess I would go back. I thought they would have more of the bigger slots they have in Vegas that you can play together with friends.
  • Ryan C.
    Ryan CollinsSeptember 20, 2014
    Been here 5+ times
    I love coming here to play penny slots... Not much of a gamer. Safe, clean and fun. Anybody who hates on this place hasn't been here.
  • Keith L.
    Keith LamprechtAugust 13, 2014
    Been here 10+ times
    Don't expect comped drinks
  • Brandyn B.
    Brandyn BrosemerAugust 10, 2014
    Been here 5+ times
    Overpriced drinks compared to the rest of Cleveland.
  • Troy F.
    Troy FallinAugust 10, 2014
    Penny machine OMG kittens came through. $100 hit :)
  • Melissa H.
    Melissa HJune 5, 2014
    Get a rewards card, they're free. Play for at least 30min, swipe your card at the Promotions kiosk and earn free parking for 24 hours! Great for those $35+ event parking days.
  • Justin
    JustinMay 14, 2014
    This is a joke. Shook down for buffet receipt, split aces and you can't hit again. I'll never return.
  • Jim F.
    Jim F.February 10, 2014
    That was a fun place!
  • trish k.
    trish karaJanuary 10, 2014
    The buffet is one of the best around for the $$. Sometimes the Total Reward Card has 2 for 1 buffet - sweet deal!
  • Matthew B.
    Matthew BurgettJanuary 8, 2014
    Been here 5+ times
    The buffet is amazing!
  • Alissa D.
    Alissa DoyleJanuary 5, 2014
    Been to casinos all over the country. This is one of the worst. Not only do you not win, it's $25 for parking.
  • Shanese A.
    Shanese AlexanderDecember 22, 2013
    The brunch buffet was great
  • Dan
    DanDecember 22, 2013
    Got my bag stolen. Security caught the person. Watch your stuff at the tables..
  • Ilona D.
    Ilona Daw-KrizmanDecember 14, 2013
    Beautiful decor but pricey tables
  • Michelle I.
    Michelle ItaliaNovember 29, 2013
    Awesome...hit for $200 on second spin...I'm out!!!!
  • Michael C.
    Michael CapozellaNovember 2, 2013
    Been here 5+ times
    Don't come here, it sucks.
  • Stan A.
    Stan AtenOctober 19, 2013
    Been here 50+ times
    $25 minimum on table games on weekends is asinine.
  • Brenna M.
    Brenna MCSeptember 17, 2013
    The medical staff is excellent. Sage, safe and efficient. Job well done.
  • Chris B.
    Chris BralekSeptember 15, 2013
    Been here 5+ times
    Honestly I'm probably done coming here. This is a Vegas casino in the same way Taco Bell is authentic Mexican food. I expected more from Caesar's.
  • w S.
    w SAugust 19, 2013
    Been here 10+ times
    Sign up for total rewards. Free slot play in your email every month.
  • Carla W.
    Carla Walker-SmithAugust 11, 2013
    Been here 10+ times
    They got wings on the late night at Corky & Lenny's until 4:30am
  • Christopher C.
    Christopher CarterJuly 28, 2013
    ALWAYS BET ON BLACK!!!
  • Lenny G.
    Lenny GalloJuly 22, 2013
    The buffet is really the highlight of this casino. I don't know anybody who actually wins much money here. Stick to the food and save your money.
  • Scott D.
    Scott DumireJuly 21, 2013
    Been here 100+ times
    Most God-awful casino music ever! Instead of making me want to lose more money it makes me want to slit my wrists! Lol
  • Keith J.
    Keith JenkinsJuly 16, 2013
    Win da money!
  • Heather M.
    Heather McNally MilkoJuly 9, 2013
    Been here 50+ times
    Tip your dealer! :-)
  • Scott D.
    Scott DumireJuly 7, 2013
    Been here 100+ times
    Takes more money than Vegas, yet you're still in Cleveland.
  • Gavin L.
    Gavin LongerJuly 7, 2013
    Been here 5+ times
    bars and food court are cool.
  • Dan H.
    Dan HarkJune 13, 2013
    Poker... Not slots...don't be sillh
  • Shanika H.
    Shanika HunterJune 9, 2013
    Been here 5+ times
    Wheel of Fortune slots
  • Zachary M.
    Zachary MoskowitzMay 22, 2013
    If you go up to the bar and ask for a soda or water, it is free!
  • Heather M.
    Heather McNally MilkoMay 21, 2013
    Been here 50+ times
    Tip your dealers
  • Zack H.
    Zack HicksMay 13, 2013
    Try the gambling!
  • Amanda B.
    Amanda BriggsMay 12, 2013
    They didn't believe I am 30 and they thought my i.d was fake. First time in a casino. I walk on the door with bad luck already. First time gambling EVER. Is this a sign of bad luck? Lol
  • Jim B.
    Jim BrunsMay 5, 2013
    Coffee is hot
  • mary s.
    mary sayleApril 28, 2013
    Been here 5+ times
    Play the judge Judy slots! !!!!!
  • Christina R.
    Christina RagozzinoApril 15, 2013
    Love this place i won a couple of time when i was here last
  • Christa S.
    Christa ShickMarch 29, 2013
    Don't bother putting your money in a machine. The first floor is over crowded, & even the 1 cent machines have ridiculous minimum bets.
  • glenda the good witch
    glenda the good witchMarch 16, 2013
    Been here 10+ times
    You must try the buffet!
  • Ray L.
    Ray LamarcaMarch 13, 2013
    Hope you are a Diamond club member or else you have jiggaboos piggybacking you
  • Courtney D.
    Courtney DannMarch 3, 2013
    We use to get copuons in the mail ALL the time n we used one once n ended up winning a little $, haven't recieved a coupon in the mail since then! Why's that?? HUHHH
  • Na K.
    Na KayFebruary 10, 2013
    If you want a real (or closer to real) casino experience, drive the 2 hours and visit the rivers casino in Pittsburgh! Free parking and better payouts!!!
  • D-FReSH B.
    D-FReSH BaLLiN'January 29, 2013
    Been here 25+ times
    Up a couple stacks, strip club time for a water and sports
  • David V.
    David VivinoJanuary 21, 2013
    Been here 5+ times
    Nice array of games. Take your time and explore all levels. Your favorites are here!
  • Kristen C.
    Kristen CJanuary 19, 2013
    Been here 5+ times
    Try your hand at the battleship slots. Everytime I've played I've left the machines up. Good luck everyone!
  • roynatta m.
    roynatta mickensDecember 30, 2012
    Fun times to be had by all, Love It when I WIN
  • James K.
    James KoltiskaDecember 21, 2012
    Been here 5+ times
    Play for 30 minutes with your players card in machine then swipe card at player promotions for a free parking card that day.
  • Jennifer B.
    Jennifer Bibbo-AndersonDecember 18, 2012
    Great! Super Fun! But the parking across the street in the garage is bad. You could be walking around Downtown for awhile if you aren't paying attention when you park
  • Brandon M.
    Brandon MooreNovember 30, 2012
    Been here 10+ times
    Best work experience ever! Play blackjack and roulette if possible on the first floor by the cage!
  • Sarah G.
    Sarah GreifensteinNovember 21, 2012
    Been here 10+ times
    Always bet against me. I'm such bad luck :(
  • Alexis A.
    Alexis AdrianNovember 17, 2012
    Been here 10+ times
    Always wait for the first bet to go down. Study the board, then you hit. Learn rookies.
  • Joe W.
    Joe WNovember 6, 2012
    Been here 10+ times
    $2 Dortmunders during Browns game at 2nd floor bar!
  • Carl R.
    Carl RiccoNovember 2, 2012
    Been here 25+ times
    Who brings wrapped gifts to a casino?
  • Heather R.
    Heather ROctober 27, 2012
    Been here 10+ times
    Be forewarned: security guards at entrances only check ID if you "look under 30" to them. And if your license is expired, they refuse to let you in and then report you as if you're a security threat!
  • Mike J.
    Mike JoyceOctober 27, 2012
    You win or you lose...I recommend trying the win thing, its a lot more fun
  • Allie F.
    Allie FOctober 21, 2012
    Don't bring any wrapped gifts. You will be denied entry.
  • Angela B.
    Angela BlatzOctober 8, 2012
    Table limits low on Monday morning! Ten dollar Hollar!!
  • Kory O.
    Kory On The RadioOctober 6, 2012
    Play roulette, more bang for your buck and a lot more fun than slots!
  • Beavis ..
    Beavis .September 28, 2012
    Fun this place is
  • Roberta R.
    Roberta RobertsSeptember 9, 2012
    You will lose your money there not so hot!!!
  • Carl R.
    Carl RiccoSeptember 1, 2012
    Been here 25+ times
    *** laws here in Cleveland regarding alcohol also include a part regarding free alcohol. It is illegal to serve free alcohol. This not any fault of Horseshoes.
  • Jon D.
    Jon DarveauAugust 6, 2012
    Not really a fan of this place at all. No discernible theme and few places to eat/drink on casino floors. They charge you for drinks even if you are gambling, dont think Ive ever seen that before.
  • Laura K.
    Laura KinseyJuly 13, 2012
    Try the buffet! Free napkins!
  • Laura K.
    Laura KinseyJuly 13, 2012
    Ride the escalator!
  • Sharon B.
    Sharon BerezneJuly 7, 2012
    Vegetarians and Vegans - not alot of options for you if the buffet is closed - which it was when I was there. Otherwise a beautiful casino with lots of options on slots, tables and different games.
  • Rick U.
    Rick UldricksJune 29, 2012
    Been here 5+ times
    Some of the costumes people wear here are ridiculous. It's like Cleveland traffic court w/ slot machines.
  • Shaun W.
    Shaun WhiteJune 28, 2012
    If you want to stand by the poker room entrance for over 10 mins while there are 4 employees at the counter and never have anyone offer to seat you or even say a word to you...this is the place to go.
  • Tasha T.
    Tasha TaylorJune 23, 2012
    I love the food and atmosphere...
  • Rob S.
    Rob SteckyJune 21, 2012
    Been here 10+ times
    First floor bar is much better service, but the drink prices went up!!
  • Mz S.
    Mz SyrenitiJune 16, 2012
    I love the food at B Spot! Lola Fries are the best!
  • Mz S.
    Mz SyrenitiJune 16, 2012
    Breakfast at Tiffanys is my favorite machine!
  • Marie S.
    Marie SJune 16, 2012
    Great roulette tables
  • Marie S.
    Marie SJune 16, 2012
    Tiny Vegas right here in Ohio!! No waiting for a table. You never know who you might see here!
  • Mike B.
    Mike BrennerJune 14, 2012
    This place fucking sucks, I would rather keep flying to Vages every yr
  • Barb S.
    Barb StapletonJune 10, 2012
    Everything on brunch menu was excellent
  • Kevin K.
    Kevin KotwickiJune 10, 2012
    Been here 5+ times
    Wheel of fortune $1 slot pays the most in credits.
  • Bridget G.
    Bridget GinleyJune 5, 2012
    There is a gambling here
  • Bobby T.
    Bobby TannousJune 4, 2012
    Dave is Working the Craps Table.. he is cool as shit.. there are 3 Daves working the craps table I'll let you decided for yourself which one I'm talking about
  • Eric Z.
    Eric ZahirskyJune 3, 2012
    The Walmart of casinos.
  • David S.
    David SchantzMay 30, 2012
    Bar service on second floor is slow
  • Richard C.
    Richard Colvin-NowdenMay 29, 2012
    Been here 10+ times
    I love this amazing casino ....HORSESHOE CASINO IN DOWNTOWN CLEVELAND ROCKS IT OUT
  • Matt L.
    Matt LeungMay 27, 2012
    Go through the Tower City Center lowrer level entrance to avoid the long lines outside.
  • Foster, Robert. R
    Foster, Robert. RMay 26, 2012
    Kinda cool, first time here, have a great time
  • K'era M.
    K'era MorrisonMay 26, 2012
    The line is ridiculous I rather spend money at the rivers
  • Jim B.
    Jim BrunsMay 26, 2012
    Try the gambling
  • Alli M.
    Alli MaeMay 23, 2012
    Completely inconvenient. No smoking lounge. No decent place to park. The casino is in a freaking mall. I won't be coming back. Go to Canada or detroit.
  • Bonnie D.
    Bonnie DeubelMay 21, 2012
    this is a beautifully place feels like i m in Vegas!!!!
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