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John Lewis

Department Store
Grand Arcade (10 Downing St), Cambridge, Cambridgeshire, CB2 3DS, United Kingdom
Hours:
Open until 6:00 PM (Show more)
  • Mon–Tue, Thu–Fri
    • 9:00 AM–6:00 PM
  • Wed
    • 9:00 AM–8:00 PM
  • Sat
    • 9:00 AM–7:00 PM
  • Sun
    • 10:30 AM–5:00 PM
Credit Cards:
Yes (incl. American Express & MasterCard)
Wi-Fi:
Free
7.7/10

Based on 99 votes

People like this place

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  • What you need to know
    Alastair H.
    "The staff in their camera department are the most..."(4 Tips)
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23 tips and reviews.

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  • complimentary coffee
  • good service
  • cake
  • facials
  • Stephen C.
    The clothing department is confusing as sizes are in odd measurements and layout is incredibly haphazard. I gave up trying to buy a short-sleeved shirt & went to M&S. Cafe on top floor is quite good.
    Stephen Crocker · December 14, 2014
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  • Ryan D.
    Walk straight through the Brassier on the third floor and take a right to get to the unused, quite staircase. My favourite place!
    Ryan Donnelly · February 6
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  • Paul W.
    You can get in and out via the washing machines and freezers. You need to use the push panel to open the door from the outside.
    Paul Wright · October 29, 2013
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  • Conrad M.
    Good food but horrendously slow in the Espresso bar. Need to address their strategy as it is just too long to get a sandwich and a drink!
    Conrad Murkitt · December 27, 2012
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  • Ryan D.
    Go to customer support on the lower ground floor to get items professionally wrapped.
    Ryan Donnelly · February 6
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  • Paula S.
    Go and see the lovely Ewelina on the Sisley counter, excellent skin care advice & facial.
    Paula Stritter · April 25, 2014
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  • Ryan D.
    Entrance to the staircase in the corner of the light/chandelier area.
    Ryan Donnelly · February 6
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  • Alastair H.
    The staff in their camera department are the most knowledgeable around.
    Alastair Hilton · October 6, 2014
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  • Chris P.
    One of the best JL branches I've visited. But it will always be known as Robert Sayle to me!
    Chris Phillips · January 11
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  • malik h.
    I liked your shop so im going to give you this10 pounds as a tip
    malik hesham · December 7, 2013
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  • Ryan D.
    Get a MyJohnLewis card for free coffee and cake each month!
    Ryan Donnelly · February 6
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  • Stuart G.
    Nice place to shop for anything, good service! (Y)
    Stuart Gibbs · October 25, 2010
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  • Keith T.
    Ok for a John Lewis but it's always crowded and feels over stocked. Shop needs some tlc
    Keith Tomlinson · January 2
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  • Ryan D.
    Free 30min phone charging on multiple floors.
    Ryan Donnelly · February 7
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  • jon b.
    Now with free WiFi. You need to register.
    jon bradford · June 17, 2012
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  • Michael P.
    The brasserie serves breakfast until 1115.
    Michael Prior-Jones · February 15, 2014
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  • Catherine M.
    Charming but slow service in the espresso bar
    Catherine McLaughlin · March 15, 2014
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  • Richard B.
    Busy. Still professional staff though... Nicely done!
    Richard B · December 15, 2013
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  • Caity R.
    The customer service is very good here.
    Caity Ross · April 7, 2013
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  • Petek S.
    One of the best places to shop in Cambridge
    Petek Salman · March 1, 2015
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  • Andrea T.
    You will always get a great service. :-)
    Andrea Topet · March 31, 2014
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  • adam j.
    Lilly flame candles! Fairy dust is the best!
    adam jackson · May 5, 2010
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  • Karthick A.
    Best customer service yet till today in retail
    Karthick Ayyapillai · July 13, 2013
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