Jomo Kenyatta International Airport (NBO)

Airport
Nairobi
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5.8/10
650
ratings
  • Gituma N.
    "toilets upstairs after immigration"(8 Tips)
    Ezekiel O.
    "Love the new terminal...spacious and serene."(8 Tips)
    Barbara L.
    "Good services in the morning"(4 Tips)
    Turkish Airlines
    "... looking for a nice place to relax!"(3 Tips)
239 Tips and reviews
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  • Michael L.
    Michael Leander3 weeks ago
    Been here 10+ times
    Beware of the blatant cheating going on in certain shops. Always ask for receipt.
  • Hanna A.
    Another ordinary airport. "Taxi callers" attack on arrival 😵
  • Mhd S.
    Mhd SaoudJune 2
    Passport control counters are confusing.
  • Joseph S.
    Joseph SikaMarch 22
    Check in areas are very spacious. its a very well organized airport.
  • Colin
    ColinJanuary 20
    Been here 25+ times
    This is JKIA. Probly created by a scumbag with a track record of lack of excellence
  • Adam N.
    Adam NabilJanuary 20
    The airport is fine overall, some people might criticize the Arrivals which is in a parking due to the old one being renewed. There are multiple café's, and duty free shops.Terminal 1 is the best
  • Tj S.
    Tj SmartNovember 22, 2016
    Been here 10+ times
    15 mins free WiFi that needs registration, poor!
  • Stan T.
    Stan TranNovember 13, 2016
    If you have airline lounge access or Priority Pass, stay in there until final boarding call - the terminal and boarding holding areas are stuffy and depressing
  • Adrian T.
    Adrian TeriSeptember 30, 2016
    Get to your boarding/waiting lounge as early as possible
  • Serdar E.
    Serdar ErdagSeptember 27, 2016
    Very fast passport control 2 minutes only 😊👏
  • Lindani C.
    Lindani ChirivaSeptember 26, 2016
    The pride lounge is better than the simba lounge
  • Lindani C.
    Lindani ChirivaSeptember 26, 2016
    The simba lounge is smaller than the pride lounge.
  • Shafoli
    ShafoliSeptember 12, 2016
    Go to simba lounge and wait for your next flight.
  • Njoki M.
    Njoki MahiainiAugust 16, 2016
    Been here 5+ times
    For those who don't already know, make enough time because you will wait in line at most international terminals.. guaranteed
  • Stefan d.
    Stefan de GoeijJuly 24, 2016
    Great airport, pretty convenient, make sure you drink one more Tusker before you depart.... :)
  • Mark K.
    Mark KaigwaJune 5, 2016
    Been here 100+ times
    New terminal tip: customs are tighter about inspecting luggage and those with declarations to make. If you have nothing to declare or travel light just walk through but comply if asked to stop.
  • Mark K.
    Mark KaigwaJune 5, 2016
    Been here 100+ times
    I despise when this is done but it is a tip if you are pressed for time. Immigration staff are lax about which line you queued in. So titles like Kenyans, East Africa, COMESA don't mean as much.🙄😕😉
  • Mark K.
    Mark KaigwaJune 5, 2016
    Been here 100+ times
    If being picked up at the new (circa June 2016) terminal for international arrivals you can wait in the parking lot right outside it or move to the passenger pickup point by the main exit road.
  • Mark K.
    Mark KaigwaJune 5, 2016
    Been here 100+ times
    New international arrivals terminal seems quicker with luggage and passport control. The new building is opposite the old makeshift arrivals terminal that was actually a parking garage.
  • Judy N.
    Judy NguruMay 23, 2016
    Been here 10+ times
    If you can get to the biz lounge the WiFi is excellent!
  • Kristen V.
    Kristen VasanMay 16, 2016
    US Citizens can apply online for an evisa. Single entry is $50. Or print forms ahead of time to skip the queue and go straight to visa counter
  • Kevin K.
    Kevin KamonyeMarch 11, 2016
    Constantly improving, best airport in East Africa.
  • brian k.
    brian kahuguFebruary 27, 2016
    The New Kenya Airways terminal is beautiful a good step ahead! WiFi would be a good addition.
  • Adam N.
    Adam NowekJanuary 15, 2016
    This place is like a really crappy mall. Flights to Europe start 'boarding' two hours before departure and then force you to sit in a room with nothing in it. Immigration guards take bribes. Welcome!
  • Nathaniel K.
    Nathaniel KevinDecember 23, 2015
    Been here 10+ times
    Check in online to avoid unnecessary queueing especially when you're reaching the airport just in time. You don't need to print out your boarding pass, save the environment, ise your mobile soft copy.
  • Mark K.
    Mark KaigwaDecember 4, 2015
    Been here 100+ times
    Be careful when paying for parking and dilly dallying. The price goes up every hour (if you did short term parking) so validate your ticket at arrivals near the coffee shop to guarantee a good rate.
  • Jet Airways
    Jet AirwaysAugust 27, 2015
    Kenya’s first national park, the Nairobi National Park is home to the black rhinos, and many other animals including lions, hippos, zebras and giraffes.
  • Bertha
    BerthaAugust 2, 2015
    Aboard the "Dreamliner"
  • Jefwa M.
    Jefwa MweriJuly 1, 2015
    Been here 5+ times
    Hoping forbcool weather
  • Jefwa M.
    Jefwa MweriJuly 1, 2015
    Been here 5+ times
    Mombasa county here i come
  • Gituma N.
    Gituma NturibiJune 23, 2015
    Been here 50+ times
    The traffic in the evening can be heavy at the main exit. Using the cargo centre exit is usually faster
    Upvoted 1 week ago
  • Chase G.
    Chase GrayJune 11, 2015
    Been here 10+ times
    New gates are quite nice. Old gates are still miserable.
  • Jefwa M.
    Jefwa MweriMay 28, 2015
    Been here 5+ times
    Ok. Service
  • Ceasar K.
    Ceasar KaesariMay 23, 2015
    Been here 25+ times
    I insist Kenya Airways are wankers
  • Ceasar K.
    Ceasar KaesariMay 23, 2015
    Been here 25+ times
    Kenya Airways has zero clue of how to handle unaccompanied minors.........NKT!!!! Fly Emirates
  • Enzo M.
    Enzo MartinelliMay 2, 2015
    The structure is still suffering from a fire that damaged the terminal a couple of years ago
  • Tomasz W.
    Smoking room only at the old part of arrivals.
  • Antony G.
    Antony GichuruApril 25, 2015
    The new entrance is awesome
  • _narisha_
    _narisha_April 18, 2015
    New security is good. They now need to integrate vehicle ticketing as well. Also, passengers shouldn't alight to be checked. Causing unnecessary congestion.
  • _narisha_
    _narisha_April 18, 2015
    New vehicle checkpoint is really good. Need to integrate vehicle ticketing and also, passengers shouldn't have to alight to be frisked
  • Axel L.
    Axel LemmenMarch 16, 2015
    Not enough food options. But this is still a nice airport with friendly staff.
  • Jacky G.
    Jacky GideonseMarch 1, 2015
    Passports control is terrible in the new terminal 1A. And also boarding with Kenya airways is terrible, even if you are sky priority the don't give you priority, because everybody use priority lane.
  • Ben C.
    Ben ClaphamFebruary 28, 2015
    Been here 5+ times
    Immigration queues are a nightmare
  • Steve Biko W.
    Steve Biko WafulaFebruary 12, 2015
    Paul Caffè at international arrivals isn't that bad
  • Abdu S.
    Abdu SaifJanuary 27, 2015
    Nice airport
  • Ezekiel O.
    Ezekiel OokoJanuary 18, 2015
    Been here 50+ times
    Love the new terminal...spacious and serene.
  • Jeff R.
    Jeff RoeserJanuary 15, 2015
    No jetways used. Be prepared to wait for a bus
  • Yasmine A.
    Yasmine AllyJanuary 11, 2015
    Next stop.
  • Kesh R.
    Kesh RoserobertsDecember 29, 2014
    Breakfast......at safari cafe
  • Charles O.
    Charles OtineDecember 24, 2014
    Been here 5+ times
    Watch ur checkin luggage... avoid valuables
  • Yasmine A.
    Yasmine AllyDecember 21, 2014
    Adios Nairobi.
  • Yasmine A.
    Yasmine AllyDecember 19, 2014
    Good to smell Nairobi air.
  • Lynda S.
    Lynda SnrDecember 4, 2014
    As I wait for my flight. I chill at this dingy pub, with exceptionally cool music.
  • Rory C.
    Rory CDecember 2, 2014
    Been here 10+ times
    3 security scans. Make sure you have lounge access, you'll need it once you get to the gate.
  • Kevin D.
    Kevin DerrickNovember 23, 2014
    A major international hub and no designed smoking area? Really? Come on, Kenya. Apparently there was one at gate 14, but they closed it because they are PLANNING to build one at gate 6
  • Mitzme
    MitzmeNovember 9, 2014
    planes for real. I love them beasts
  • Hery R.
    Hery RavOctober 28, 2014
    Nice airport but not a lot of food options, worst sandwich ever!
  • mentalacrobatics
    mentalacrobaticsOctober 20, 2014
    Been here 50+ times
    Extra security for all flights to the UK (including swabbing all electronic equipment in hand luggage) makes for longer queues at the gate so get in early
  • mentalacrobatics
    mentalacrobaticsOctober 20, 2014
    Been here 50+ times
    Temporary SkyTeam lounge near gate 16 in Terminal 1A. Nothing much to write about. Proper SkyTeam lounge should open last week of Oct 2014
  • Denis N.
    Denis NziokaOctober 19, 2014
    Been here 25+ times
    So, with the new terminal 1A it can be confusing to get around or get to your point of departure. Parking is a bitch! I drove for half an hour looking for a spot. They have friendly support staff.
  • Colin
    ColinOctober 12, 2014
    Been here 25+ times
    So it turns out SAA doesn't fly out of the new terminal
  • Ian M.
    Ian MainaOctober 11, 2014
    Been here 10+ times
    New terminal
  • Laban M.
    Laban MugwanjaOctober 8, 2014
    No smoking zone at jkia.so disgusting
  • Colin
    ColinSeptember 23, 2014
    Been here 25+ times
    Should you arrive after 2 other airlines, just chill. It'll take a minute for your luggage to come. It all comes through belt 1
  • Queen N.
    Queen NdindaSeptember 22, 2014
    Java Coffee
  • Fernando J.
    Fernando JacintoSeptember 22, 2014
    Been here 5+ times
    The free wifi makes things a lot easier!
  • Edwin K.
    Edwin KupsSeptember 19, 2014
    The new terminal looks awesome.
  • Jayant C.
    Jayant ChawlaSeptember 13, 2014
    Free WiFi with limited time connectivity..... Roads leading to airport and city are always jam packed... So always take extra precaution.... Only two places for foodies..... Beer is available at both.
  • Percy C.
    Percy ChisangaSeptember 7, 2014
    Too congested..... hopefully the govt is considering expanding it
  • Colin
    ColinSeptember 6, 2014
    Been here 25+ times
    They've got Samsung charging bays all over now. Don't pack your charger too far away :)
  • Colin
    ColinSeptember 6, 2014
    Been here 25+ times
    If you can, come two drivers when coming to collect someone. So you can double park. Short term parking is very elusive since the fire...
    Upvoted Sep 19
  • Colin
    ColinSeptember 6, 2014
    Been here 25+ times
    It's the craziest thing, but the Java at the old departures (now T 1B) is actually more expensive than the ones inland.
  • Dennis M.
    Dennis MungaiAugust 23, 2014
    Been here 25+ times
    Taxis available. Choose wisely.
  • Chimwemwe Nyaka L.
    Cold mmmh.swii!!.
  • Israel
    IsraelAugust 19, 2014
    No free wifi! smh
  • Bonnie B.
    Bonnie BAugust 19, 2014
    International arrivals/departures are hopelessly inefficient. Expect massive lines.
  • Kui K.
    Kui KaringithiAugust 19, 2014
    Been here 5+ times
    There's 15 minutes complimentary free wi-fi by K.A.A...yes just be content 😃
  • Buddha B.
    Buddha BlazeAugust 17, 2014
    Been here 25+ times
    And another one.
  • Thorsten T.
    Thorsten TredeAugust 16, 2014
    Still not the best of airports but back to the normal chaos... Smoking area at gate 21
  • Sonny J.
    Sonny JumpoAugust 16, 2014
    Wifi is good
  • Christine B.
    Christine BartunekAugust 16, 2014
    There are no washrooms at the gates and there's only one restaurant that's always very busy
  • Corleone D.
    Corleone DonAugust 16, 2014
    Home sweet home...Kenyan tea.
  • mbugua g.
    mbugua gitahiAugust 15, 2014
    Hehe travelling
  • Edwin K.
    Edwin KupsAugust 14, 2014
    The new terminal 1A looks modern...
  • Josh N.
    Josh NAugust 13, 2014
    Been here 10+ times
    New airport coming up
  • Noah O.
    Noah OduwoAugust 9, 2014
    Off to Kilifi for the funeral of the late Mzee Pekeshe Ndeje.
  • RespTourismSA
    RespTourismSAAugust 7, 2014
    Free wifi now only 15 mins - disappointed!
  • Sandi B.
    Sandi BlankenshipJuly 26, 2014
    Free wifi only 15 minutes.
  • Suhaib R.
    Suhaib RJuly 9, 2014
    You gonna fill 3 forms for visa entry. Two forms in the immigration & one form you will get from the plane.
  • Ezekiel O.
    Ezekiel OokoJuly 2, 2014
    Been here 50+ times
    Cool waiting lounge...
  • Adam H.
    Adam HurstJune 24, 2014
    Just one word comes to mind. Shit'ole.
  • mentalacrobatics
    mentalacrobaticsJune 22, 2014
    Been here 50+ times
    Prepare for longer queues on Sundays compared to rest of the week. Same number of planes, much fewer staff. Everything takes longer, security, check in, immigration etc
  • mentalacrobatics
    mentalacrobaticsJune 22, 2014
    Been here 50+ times
    Queues in Unit 2 can be legendary. To save time clear immigration in Unit 1 but only if you have checked in online, have a printed boarding pass and are travelling with hand luggage only.
  • Mark K.
    Mark KaigwaJune 10, 2014
    Been here 100+ times
    Paying for short term or long term parking? Watch out for a scam/hack where they'll say the ticket validation system is down and offer you a discount. You may still get it & leave but with no receipt.
  • Mark K.
    Mark KaigwaJune 10, 2014
    Been here 100+ times
    Is it cheaper for you to leave your car at the airport? Costs Ksh. 700 ($8) for every day (+24 hours) at the airport. Might be cheaper than a cab fare to and from the airport. You do the math. :)
  • Mark K.
    Mark KaigwaJune 10, 2014
    Been here 100+ times
    Costs Ksh. 280 ($3.5) for 12-24 hours parking. If it's a day trip, drive yourself to the airport. Park in the 1st or 2nd parking bay on your right and pay when you leave. Cheaper than a cab! Do it.
  • Sandip S.
    Sandip SamaniJune 1, 2014
    Information screens blank. Customer service desk have no clue about anything.
  • Ricardo B.
    Ricardo BarbosaMay 31, 2014
    Much bureaucracy!
  • arky
    arkyMay 31, 2014
    Been here 10+ times
    Enjoy 15 mins free WiFi with Encaps@JIKA encapsulatedafrica.com
  • Sue M.
    Sue M.N.May 17, 2014
    One word......"CHAOS!"
  • Denis V.
    Denis VasilevFebruary 14, 2016
    Отличный новый лаунж Simba у 17 гейта. Никого нет, удобные кресла. Рядом массаж.
  • Mustafa Selçuk K.
    Mustafa Selçuk KayacıkFebruary 5, 2015
    Gece geç saatlerde görevlilerin yerlerde uyuduğu,kaybolan bavulunuzu bir kaç dolar rüşvetle bulabileceğiniz birde çalışanların garib bir İngilizce konuştuğu havalimanı...
  • Viktor E.
    Viktor EgorovNovember 2, 2014
    Курилка возле 14 гейта. Но обратно, если у вас другой гейт, нужно проходить через досмотр.
  • Maks K.
    Maks KarochkinOctober 24, 2014
    Приличное кафе на выходе с аэропорта, бесплатный интернет 15 минут. В зоне вылета и прилета.
  • Elymane K.
    Elymane KPARAOctober 8, 2014
    En tout cas bien mieux que le notre. Et de plus il est en extension et les travaux sont en cours d'achèvement.
  • Maxim Y.
    Maxim YakushevAugust 11, 2014
    Терминал внутренних линий оказался вполне даже ничего. Одна кафешка. Относительно немноголюдно. Есть 15 минут бесплатного вай-фая.
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