Paid for room with rewards points and spent extra to book on the concierge level where the food was not the normal quality I have come to expect from the concierge lounge. Most of it was inedible.
TV remote broken and we had to turn on manually and noticed it was covered in a thick layer of dust, which only further made us question the cleanliness of the room. Front desk sent up a new remote.
Our mini bar looked as though it had been ransacked. Most of the items were missing and we requested it to be refilled, but it felt as though the room had been used and not cleaned.
Our ice bucket was not only missing its lid, but had a dead bug in it... Lovely.
Room smelled and we tried our best to air it out to no avail. When we asked the front desk to rectify the situation and they sent up housekeeping. who did not have room/air freshener spray.
Limpio y lindo. La habitación muy buena pero quedó ya un poco antiguo. Me pareció un hotel muy caro.
Excelente atendimento e localização. Ótimo café da manhã e estacionamento a um bom custo.
Got me working, working day and night! #Blessed #HAPPY #LOVEMyLife #BestLifeEVER #BeyondGrateful
El servicio buenísimo
Excelente servicio en español, el personal muy amable!!! Y lo mejor de todo el colchón !!!!
Best staff- Valet, Front Desk, Concierge, Housekeeping - Everyone!!
Great hotel and great staff.
I dont recall being in a hotel with such a friendly staff, impressive service!!!
Super convenient for getting to most places in Miami's Financial District
Deixo aqui o meu abraço forte e apertado. Para uma Mãe muito! especial. D. Regina Célia/04 Brasil. Parabéns! Deus é Fiel!!! <3 <3
The concierge level is just amazing.... Spring for the extra money to upgrade
The entire pool is stainless steel. Gives aa wierd irradescent glow in the sunlight.
Cok begendim, 7. Kattaki sicak sulu havuza bayildim
Kışın ortasında Yaz mevsimini yaşamak gerçekten çok hoş oluyor,,
Real nice pool
Don't eat breakfast here at 24 bucks a person for buffet. Way not worth it
Keep an eye out for rude European tourists.
This Miami accommodation is an award-winning hotel that is near important attractions such as Dadeland Mall, the Coral Gables, and the Coconut Grove. The food at The Trapiche Room is also excellent.
The Starbucks in this hotel is the worst in Miami. No wifi, terrible service. Walk across the street to Mary Brickell Village to avoid headache.
Check out the Madrid Room its super spacious
Try out "La Terraza" for amazing drinks and cool bartenders. Not your average hotel bar, a hidden gem in brickell.
It's a SheeHater Free Zone!
For breakfast, the scrambled egg burrito is delish! Or if you are in the mood for something sweet, try the lemon pancakes.
Nice hotel, but generally on-par with your general downtown full-service Marriott. The wine list at La Terraza is pretty lame.
Check out their restaurant "La Terraza" on the second floor. Great drinks & service! FYI: drinks cost about $10+-, but you get about twice as much liquor (3oz instead of 1.5-2oz). GENEROUS & WORTH IT!
Very friendly staff, great rooms but WIFI on the 15th floor isn't working very well
The staff here goes out of their way to help make your stay better.