JW Marriott Grand Rapids

JW Marriott Hotel

Hotel and Spa
Heartside-Downtown Grand Rapids, Grand Rapids
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9.2/10
221
ratings
  • Rachel
    "One of my fave hotels in Michigan."(2 Tips)
    Pat K.
    "I love the location in the center of Art Prize"(2 Tips)
    Tor H.
    "Love the eucalyptus stream room."(2 Tips)
    R S.
    "The river view is over-rated."(4 Tips)
66 Tips and reviews
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  • art prize
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  • Megan M.
    Megan MillsOctober 5, 2013
    Been here 5+ times
    Stay here during Art Prize, even if you are from the area. It's a beautiful hotel right in the middle of all the action. Hotel staff is awesome and rooms are lovely!
  • Jess H.
    Jess HedrickOctober 14, 2013
    Super clean & the entire hotel smells amazing. We got a top floor room with an awesome view of the city. The hotel bartender upgraded us to the concierge service when we asked about it! $ but worth it
  • Branden F.
    Branden FutchDecember 15, 2011
    You may over look it at first, but they have the best chicken noodle soup I have ever had in my life. It is a must off the room service menu! The flatbreads are amazing too.
  • Lindsey Rae
    Lindsey RaeOctober 3, 2013
    Been here 10+ times
    I had the most amazing, relaxing couples massage with a girlfriend today! I would def recommend Christi and Taylor to everyone! The girls were great and I feel amazing!
  • Richard
    RichardFebruary 13, 2012
    Been here 10+ times
    This place is beautiful. Rooms are well designed for business travelers. Good storage, comfortable seating and bedding, lots of outlets for devices, and a simple alarm clock.
  • R S.
    R ShrollAugust 10, 2010
    Been here 5+ times
    Get a high City View! The river view is over-rated. Self park is easy and connected via sky walk. Outside bar tables have heaters and is open til midnight. We can't wait to come back!
  • John C.
    John ChinelloJuly 11, 2013
    One of my favorite JW Marriott's in the world. In fact, this is one of my favorite hotels period.
    Upvoted Oct 3
  • Steve P.
    Steve PetrosinoMay 1, 2014
    This is a picture of the $24 shiitake risotto ENTRE. unless you are 98 years old or weigh 88 pounds, don't bother ordering one. You will need 4 to make a meal. Also ordered an $11 TINY kale salad.
  • Eric W.
    Eric WeaverDecember 29, 2011
    Been here 5+ times
    Great Foursquare special of 1 free night of self-parking. But be aware that while the offer reads as "one night per Foursquare checkin", the real offer is per HOTEL checkin.
    Upvoted Oct 3
  • Rusty S.
    Rusty SApril 25, 2014
    Just about every hotel I have been to can learn lessons on service from the staff at JW Marriott! Absolutely great!!!
  • Kristen
    KristenAugust 12, 2013
    New favorite hotel. Staff is so friendly and helpful. Sit at the bar at the Mixology lounge and order the Bee Sting!!
  • Timothy N.
    Timothy NolteFebruary 23, 2010
    If you want a River View room and a breakfast included call and make a reservation. Just ask for a River View room with a breakfast included. We also got early checkin as requested!
  • peter M.
    Great hotel! Great staff and wonderful bar where you can get a very nice lunch/dinner
  • Shelly W.
    Shelly WeissNovember 2, 2012
    This hotel is pure joy for me. Design, ambience, food, and warmth of staff. A Midwest must.
  • Philipp M.
    Philipp MirowDecember 15, 2011
    Great rooms and fantastic bathroom. Service is poor - slipped and fell in entrance and heard not so much as an apology. Waited over 5 min to get thru to order room service, no spare chargers!
  • Forrest
    ForrestOctober 6, 2015
    The public restrooms are very clean. The loud music is relaxing. Great playlist.
  • Rachel
    RachelDecember 30, 2012
    Been here 10+ times
    Love the foursquare check-in special that gives you a free night of parking!
  • John G.
    John GondaOctober 25
    Great meeting rooms and conference spaces - makes strategic planning sessions bearable !!
  • Jacqueline A.
    Jacqueline ADecember 7, 2011
    Great food @ the restaurant. Order the kale salad & the trout. Delicious!
  • John S.
    John SchlinkerJune 23, 2013
    Been here 10+ times
    One of the best - extremely sharp staff and very well run hotel.
  • Anthony B.
    Anthony BAugust 18, 2011
    Is a very nice hotel. It has a lot of amenities but is way over priced. The courtyard is just as nice and cheaper
  • P L.
    P LJune 19, 2013
    Been here 5+ times
    Free parking special applies to valet also. Tip those guys well!
  • Chadwick R.
    Chadwick RobinsonJune 28, 2012
    Been here 100+ times
    Try the bamboo fusion signature service. You won't be disappointed.
  • Lindsey Rae
    Lindsey RaeJuly 7, 2012
    Been here 10+ times
    Check out the all about you spa day! Up to six services for $270! Or 3 for only $135. All information at ilovethejw.com
  • John S.
    John SchlinkerSeptember 20, 2011
    Been here 5+ times
    This is great weekend destination hotel. My wife and I come as often as we can break away. Great hotel run by wonderful people!
  • Adam S.
    Adam SchomakerJuly 6, 2011
    Been here 25+ times
    Make sure to try the Truffle Fries off the menu in Six.One.Six and Mixology.
  • Benjamin K.
    Benjamin KnopfFebruary 3, 2014
    Staff was extremely helpful and courteous. The room was comfy and elegant!
  • Jessica L.
    Jessica LeboeufMay 28, 2012
    Nice hotel, lovely staff, homy rooms, great bathrooms!
  • Tor H.
    Tor HoughAugust 7, 2011
    Nice pool and workout facilities. Love the eucalyptus stream room.
  • Monica Sparks W.
    Great event venue, wonderful staff...service is 6 star :)
  • Jonathan R.
    Jonathan RApril 19, 2012
    Been here 100+ times
    Try AYS (At Your Service) in-room dining: speedy, affordable, and delicious!
  • Kendrell W.
    Kendrell WoodwardSeptember 7, 2015
    This is a amazing place to stay a must
  • Pat K.
    Pat KelloggSeptember 19, 2013
    I love the location in the center of Art Prize
  • William L.
    William LondonMarch 2, 2013
    Love this hotel. Ask for a river view.
  • Will C.
    Will ConwayApril 27, 2011
    Been here 50+ times
    Ask for a corner room a little bigger and a great view
  • Jake W.
    Jake WiltMarch 19, 2011
    Been here 5+ times
    Great hotel, its like the Westen Book Cadillac of the west side of the state.
  • Melissa S.
    Melissa SanfordSeptember 21, 2012
    Been here 5+ times
    I miss the atomic sushi roll. Replaced with a surf and turf :-(
  • Jason B.
    Jason BarnesAugust 3, 2014
    First room smelled like some smoked in it. Staff seemed annoyed that we mentioned it and acted as if they were doing us the biggest favor in the world by finding another room. Supper otherwise
  • JW M.
    JW MarriottMay 21, 2011
    Be sure to follow us on Facebook too! Read more
  • Dianna S.
    Dianna StampflerJune 14, 2012
    Been here 50+ times
    Best valet staff around!!
  • Frankenmuth Brewery
    A good craft beer hits the spot on vacation... Try one here.
  • Kristi D.
    Kristi Daane GarciaMarch 26, 2011
    peace and quiet - couples massage booked and wine ready for pouring
  • Forrest
    ForrestFebruary 25, 2015
    The steam rooms are amazing
  • Rachel
    RachelFebruary 7, 2010
    Been here 10+ times
    One of my fave hotels in Michigan. Especially love the eucalyptus stream room. It's heavenly.
  • Pat K.
    Pat KelloggSeptember 15, 2013
    WOW! I love what JW offers its patrons
  • Jonathan J.
    Jonathan JesseFebruary 13, 2010
    Been here 25+ times
    Great place to stay, wife and I go here to vacation in our own town
  • Shannon F.
    Shannon Fenech-GreeneApril 4, 2013
    Been here 25+ times
    Love my job...& my homees here!! ;)
  • Stephanie B.
    Stephanie BishopJune 4, 2015
    great location. Nice rooms
  • Mike M.
    Mike MuszynskiApril 21, 2013
    Nice place and friendly staff
  • Mike D.
    Mike DeanFebruary 5, 2012
    Just the tip? If u bring her here....just the tip is not acceptable...
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