JW Marriott Grand Rapids

JW Marriott Hotel

Hotel and Spa · Heartside-Downtown Grand Rapids
235 Louis Campau St NW (Pearl St NW), Grand Rapids, MI 49503, United States
Credit Cards:
Yes (incl. MasterCard & American Express)

The JW Marriott Grand Rapids not only raises eyebrows, it raises the bar. In luxury. In service. In dining. In everything.


Based on 165 votes

People like this place

  • What you need to know
    "One of my fave hotels in Michigan."(2 Tips)
    Pat K.
    "I love the location in the center of Art Prize"(2 Tips)
    Tor H.
    "Love the eucalyptus stream room."(2 Tips)
    Kristi D.
    "peace and quiet - couples massage booked and wine ready for pouring"(2 Tips)

From JW Marriott Hotel


BOOM! Show this message to your receptionist at check-in to get one night of free parking with your stay.

Only good for one night of free parking. Good for self or valet parking.


Relax! By showing this message to your spa concierge, you'll be receiving 15% off of your spa services for checking-in! Yippie!!

Unfortunately, this offer can not be combined with any other discounts, promotions, or hotel spa packages.

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  • Recent
  • Popular

64 tips and reviews.

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  • all tips and reviews
  • scenic views
  • art prize
  • eucalyptus stream room
  • fancy cocktails
  • couples massage
  • off-menu items
  • books
  • wine
  • breakfast food
  • truffle fries
  • hotel
  • outdoor seating
  • chicken noodle soup
  • fancy
  • quiet
  • staff
  • beer
  • juice
  • music
  • parking
  • Forrest

    The public restrooms are very clean. The loud music is relaxing. Great playlist.

    Forrest · October 6
  • Kendrell W.

    This is a amazing place to stay a must

    Kendrell Woodward · September 7
  • Alex L.

    Quicker Starbucks than the Amway.

    Alex Lee · July 13
  • LOL F.

    it iz fanse

    LOL Face · June 13
  • Stephanie B.

    great location. Nice rooms

  • Forrest

    Valet parking available.

    Forrest · February 25
  • Forrest

    The steam rooms are amazing

    Forrest · February 25
  • Kevin A.

    Just arrived

    Kevin Alberta · November 1, 2014
  • Jason B.

    First room smelled like some smoked in it. Staff seemed annoyed that we mentioned it and acted as if they were doing us the biggest favor in the world by finding another room. Supper otherwise

    Jason Barnes · August 3, 2014
  • Ford S.

    Poor front desk Customer service. Finally Ted Fox took action.

    Ford Saeks · June 29, 2014
  • Jeffrey B.

    Need transportation back to the airport? Call me 6162068372

    Jeffrey Berkenpas · June 15, 2014
  • Jeffrey B.

    Need transportation back to the airport? 6162068372

    Jeffrey Berkenpas · June 4, 2014
  • Steve P.

    This is a picture of the $24 shiitake risotto ENTRE. unless you are 98 years old or weigh 88 pounds, don't bother ordering one. You will need 4 to make a meal. Also ordered an $11 TINY kale salad.

    Steve Petrosino · May 1, 2014
  • Rusty S.

    Just about every hotel I have been to can learn lessons on service from the staff at JW Marriott! Absolutely great!!!

    Rusty S · April 25, 2014
  • Benjamin K.

    Staff was extremely helpful and courteous. The room was comfy and elegant!

    Benjamin Knopf · February 3, 2014
  • Jess H.

    Super clean & the entire hotel smells amazing. We got a top floor room with an awesome view of the city. The hotel bartender upgraded us to the concierge service when we asked about it! $ but worth it

    Jess Hedrick · October 14, 2013
  • Megan M.

    Stay here during Art Prize, even if you are from the area. It's a beautiful hotel right in the middle of all the action. Hotel staff is awesome and rooms are lovely!

    Megan Mills · October 5, 2013
  • Lindsey Rae

    I had the most amazing, relaxing couples massage with a girlfriend today! I would def recommend Christi and Taylor to everyone! The girls were great and I feel amazing!

    Lindsey Rae · October 3, 2013
  • Pat K.

    I love the location in the center of Art Prize

    Pat Kellogg · September 19, 2013
  • Pat K.

    WOW! I love what JW offers its patrons

    Pat Kellogg · September 15, 2013
  • Kristen

    New favorite hotel. Staff is so friendly and helpful. Sit at the bar at the Mixology lounge and order the Bee Sting!!

    Kristen · August 12, 2013
  • John C.

    One of my favorite JW Marriott's in the world. In fact, this is one of my favorite hotels period.

    John Chinello · July 11, 2013
  • John S.

    One of the best - extremely sharp staff and very well run hotel.

    John Schlinker · June 23, 2013
  • P L.

    Free parking special applies to valet also. Tip those guys well!

    P L · June 19, 2013
  • Mike M.

    Nice place and friendly staff

    Mike Muszynski · April 21, 2013
  • Shannon F.

    Love my job...& my homees here!! ;)

    Shannon Fenech-Greene · April 4, 2013
  • William L.

    Love this hotel. Ask for a river view.

    William London · March 2, 2013
  • John S.

    Best hotel in Michigan !

    John Schlinker · January 21, 2013
  • Rachel

    Love the foursquare check-in special that gives you a free night of parking!

    Rachel · December 30, 2012
  • Shelly W.

    This hotel is pure joy for me. Design, ambience, food, and warmth of staff. A Midwest must.

    Shelly Weiss · November 2, 2012
  • Melissa S.

    I miss the atomic sushi roll. Replaced with a surf and turf :-(

    Melissa Sanford · September 21, 2012
  • Matt S.

    Must see ArtPrize 2012 Venue! Read more

    Matt S. · September 11, 2012
  • Lindsey Rae

    Check out the all about you spa day! Up to six services for $270! Or 3 for only $135. All information at ilovethejw.com

    Lindsey Rae · July 7, 2012
  • Chadwick R.

    Try the bamboo fusion signature service. You won't be disappointed.

    Chadwick Robinson · June 28, 2012
  • Monica Sparks W.

    Great event venue, wonderful staff...service is 6 star :)

  • Dianna S.

    Best valet staff around!!

    Dianna Stampfler · June 14, 2012
  • Jessica L.

    Nice hotel, lovely staff, homy rooms, great bathrooms!

    Jessica Leboeuf · May 28, 2012
  • Frankenmuth Brewery

    A good craft beer hits the spot on vacation... Try one here.

    Frankenmuth Brewery · May 23, 2012
  • Jonathan R.

    Try AYS (At Your Service) in-room dining: speedy, affordable, and delicious!

    Jonathan R · April 19, 2012
  • Richard

    This place is beautiful. Rooms are well designed for business travelers. Good storage, comfortable seating and bedding, lots of outlets for devices, and a simple alarm clock.

    Richard · February 13, 2012
  • Mike D.

    Just the tip? If u bring her here....just the tip is not acceptable...

    Mike Dean · February 5, 2012
  • Randy G.

    Awesome place to stay

    Randy Gilmore · January 20, 2012
  • Eric W.

    Great Foursquare special of 1 free night of self-parking. But be aware that while the offer reads as "one night per Foursquare checkin", the real offer is per HOTEL checkin.

    Eric Weaver · December 29, 2011
  • Paul V.

    GM George Aquino is the best host around

    Paul Vandersteen · December 26, 2011
  • Branden F.

    You may over look it at first, but they have the best chicken noodle soup I have ever had in my life. It is a must off the room service menu! The flatbreads are amazing too.

    Branden Futch · December 15, 2011
  • Philipp M.

    Great rooms and fantastic bathroom. Service is poor - slipped and fell in entrance and heard not so much as an apology. Waited over 5 min to get thru to order room service, no spare chargers!

    Philipp Mirow · December 15, 2011
  • Jacqueline A.

    Great food @ the restaurant. Order the kale salad & the trout. Delicious!

    Jacqueline A · December 7, 2011
  • John S.

    This is great weekend destination hotel. My wife and I come as often as we can break away. Great hotel run by wonderful people!

    John Schlinker · September 20, 2011
  • Anthony B.

    Is a very nice hotel. It has a lot of amenities but is way over priced. The courtyard is just as nice and cheaper

    Anthony B · August 18, 2011
  • Tor H.

    Nice pool and workout facilities. Love the eucalyptus stream room.

    Tor Hough · August 7, 2011

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