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They charge $5 for a pair of slippers.........
They charge for wifi. They actually charge for hotel wifi. Dislike.
Protesters outside every morning for more than a year now. Other than that, lovely.
Neighborhood gets extremely quiet at night if you like that sort of thing. Set right in between the embarcadero and union square and walkable, though not extremely close, to either.
Great service and stylish rooms.
WiFi not free
Groupon for an executive room, higher floor and a view.
Nuce calm and quiet room and a good city view :)
This place has really nice rooms and is in a good location close to everything. Is also a safe place to leave your car.
The rooms have gorgeous views of the bay and bay bridge! Super close to embarcadero so you can just walk to yummy places to eat!
Great room! Ask for a room with a street view. I had a great view of the TransAmerica building, the Bay Bridge, and the bustling street below!
Plan to wake up at 7am when the protesters start.
WARNING!!!The protesters will wake you up at 6 a.m. If you have kids or enjoy sleep don't stay here
NOT Starwood caliber. Recent renovation did wonders for the lobby but I guess they forgot the actual rooms- very outdated. Also TERRIBLE mattress and poor wifi that costs extra.. Will not stay again.
Exposed hotel mattress?? No thanks. Housekeeping came with an extra sheet but Hotel said beds are shaped strangely and the sheets don't fit. Love Starwood but not this place. Also not heavenly beds?!
Quite pricy for what they offered. All I need out town is good shower, internet, adapter, kettle and flipflop. Failed to offer the last three despite excellent internet connection and fair bathroom.
Concierge is really helpful and friendly. Hotel is close to public transit and in a nicer part of downtown. It's easy to walk up to Union Square, also. Best if you're not driving to the city.
The bartenders during hh were topnotch. Instantly friendly, helpful...and damn decent at making drinks, also important. Look for Isaac and have him make you an old fashioned.
I wonder how many points $1,500 equates to.
Busy weekends = increased parking fees. Park in the Embarcadero. But be forewarned, the garages actually close. If you need to travel, BART/Muni is a few blocks away! Or Uber it!
Clean, modern and comfortable! Ask at check-in for an upgrade to a Bay Bridge view for a gorgeous morning treat while you enjoy their complimentary coffee.
Great wine... comes with complementary olives
Overnight valet parking is $54! Zoinkes!!!
The hotel rooms are really good but ... no free wifi on the rooms? Seriously? Is this 1999?
WiFi is $13 a day, even if you stay in a suite. For that reason only (as it's a beautiful hotel) I will never stay here again! WiFi should be free for guests.
Super friendly when we couldn't get the TV in our room to work. Someone arrived within 5 mins.
Very nice room. Extremely clean and quiet. Good located as for there is the cable car around the corner to take you down to Pier 39/Fisherman's wharf. Great stay!
Purity Vodka. Don't miss it.
Free Illy coffee in the lobby starting at 5am
The rooms are dated, but everything else is okay.
Avoid in Dec 12, Jan 13. Massive renovation at this hotel! AVOID!!
The ground floor is under construction. 3rd floor terrace has a partial view of the Bay Bridge and the TransAmerica building. Elephant & Castle has good prices & food
Very close to ferry building and most of the financial district. Also, just a short trip of the street car to reach fisherman's wharf/ pier 39.
So hard to get out of bed, it is so comfy!
Laura the Concierge is an absolute sweetheart! She will help make your stay absolutely amazing!
Le Meridien - easily my favorite chain.
Check ur bed something wiggly was crawling on me
Use Your SPG membership and get a Jr Suite. You will be happy.
Phone reception sucks on the iPhone 4g on the 17th flr
Go Green! Save environment and get a $5 voucher for everyday you opt not to have housekeeping clean your room. It's good at restaurant/in-room dining!!
Been here twice. Very nice rooms, breakfast is delicious, and staff very helpful. Wifi is a bit weak and I found dinner to be good but not great.
Book online and save 30%! : )
love this place
Get a $5 token for each day you don't want your room cleaning.
I say this is the best spg property in sf. Great staff and rooms.
Wireless Internet sucks on 23rd floor. I went to get a T-Mobile sim card across the street to tether from my phone. Much faster. Alternative option is Starbucks on the corner.
Look for deals on Hotels.com. Executive king room with an awesome view plus free parking (normally $52/night) all for $140/night.
Laura on the concierge desk is incredibly helpful and knowledgable
Ended up in exec room with bay view thanks to priceline for $125 night