Any card purchases under £10 receives a 40p charge... Really? That certainly is not getting spent on staff customer service training
I've come to believe that this place is some weird experiment in terrible service. Coffee is excellent, though.
Service has improved and the flat white is great.
They never fail to provide consistently bad service!!!
I'll have to agree with previous tip, food not remarkable
Always awful service, slow and the wrong order each time.
Sadly such awful service and staff that don't have any idea. Shame because it has potential.
Very poor service, manageress rude with attitude. Food not remarkable.
Awesome breakfast deal
Excellent toasties!! Bread is amazing!!!
Best coffee in all south london! Really good customer service, always lovely staff. Great atmosphere.
People have been complaining about the bad service, but we had very friendly, considerate staff. The cakes and coffee are excellent and I get why it's so popular.
Maybe it was just because I had come back from New York, but service was slow. Great breads and cakes though - better to take away!
the coffee is great. the staff however are rude and unable to multitask.
Bad service, good coffee, average food. Not desperate to return
The perfect latte.
They open at 9am most days, and 8.30 on Fridays and Saturdays. That's mad and frustrating if you want a coffee on the way to work!
Service was fine for a Saturday morning and the food was very good!
15 minutes to bring a sandwich from their fridge to the table. They also have a waiter that could really improve his looks and hygiene habits, considering his serving food to customers. Please shower!
Cakes, bread and lunch excellent if only they could get the service right :)