Mac City

Electronics Store, General Entertainment, and Other Repair Shop
Petaling Jaya
  • Atiefa N.
    "... assistance regarding apple products"(5 Tips)
    "Some fairly helpful staff though not all know their stuff"(3 Tips)
50 Tips and reviews
  • apples
  • knowledgeable staff
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  • Sebastian L.
    Sebastian LimSeptember 21, 2016
    If the apple brand doesn't sell for itself, this shop would have gone bust! Terrible customer service who are not trained not friendly! Stay away!
  • Sebastian L.
    Sebastian LimSeptember 21, 2016
    If you plan to buy an apple product, don't come here. Sales staff are not trained nor friendly nor knowledgeable about Apple products. Some face cocky and definitely not pleasant at all.
  • David
    DavidMarch 6, 2016
    Finally. Apple watch is for sale! Just when rumors of Apple watch 2 is coming.
  • Ming
    MingFebruary 8, 2016
    Sold me a very expensive part and it's broken, one and half year's later. Also, they messed the order number and the part arrived but nobody knew it had, so I was waiting 3 weeks for a 1 week job.
  • Brian W.
    Brian WongNovember 21, 2015
    Do not buy any tempered glass here! Its so called good quality glass cracks easily without dropping.
  • Genevieve I.
    Genevieve IIMay 23, 2015
    Been here 5+ times
    Not bad to their service! :) efficient and helpful! Ask the price before you service then only wont kena lie!
  • Danzton t.
    Danzton taN™May 20, 2015
    Beware of their pricing, they will simply give u a price. After u sent in ur products and they will sent u a quotation with another price which is 3 times higher
  • Fëëling P.
    Fëëling PangMarch 11, 2015
    Happy with the sales person service at 1st. But then the arrogant counter staff ruined my mood. To explain why cannot use one card for 1 more time is like killing her.
  • Christopher H.
    Christopher HowesFebruary 23, 2015
    Beware! I took iPhone in for AppleCare work and they told me it had been "opened" and can't be replaced. Never happened. They opened and broke it and want me to pay. Inept at best, corrupt at worst.
  • Lyn
    LynJanuary 6, 2015
    Some fairly helpful staff though not all know their stuff
  • Teh S.
    Teh SuThyeDecember 12, 2014
    I had to go back three times just because the staffs gave me wrong information about my iPhone. They want to charge me RM1000 for a service that Apple online advisor told me it's free. Never go again
  • Ben K.
    Ben KorrieAugust 26, 2014
    To ifangs. Here is your place
  • Aliff I.
    Aliff IskandarMarch 4, 2014
    Send your apple products to this HQ for repair.
  • Abdul Hadi A.
    Abdul Hadi Abdul JalilFebruary 6, 2014
    Slow service
  • Atiefa N.
    Atiefa NasehaJanuary 1, 2014
    Good service. Always the best place to seek for assistance regarding apple products
  • Johana J.
    Johana JohariDecember 13, 2013
    Very quick and efficient. I'm a satisfied customer.
  • ammy VV
    ammy VVAugust 31, 2013
    Been here 25+ times
    as usual...service is always lousy
  • Bryan H.
    Bryan HewMay 10, 2013
    Staff are knowledgeable, unlike others. Not over zealous.
  • Roy
    RoyMarch 29, 2013
    There is no such thing as "Apple Store" in south east asia !!!
  • Mike H.
    Mike HartingMarch 13, 2013
    Been here 5+ times
    They don't know anything
  • Leon M.
    Leon MagnusMarch 1, 2013
    Been here 5+ times
    There one salesman here that gave the "bestttt" service ever. The most lan c face you can ever see!
  • Eugene L.
    Eugene LimFebruary 15, 2013
    Crappy staff with even worse attitudes. You'd get better customer service at a pasar malam. And the people who work there try to sell you pirated software.
  • Michael Yee
    Michael YeeJanuary 28, 2013
    Been here 10+ times
    Get my iPad mini 64GB 3G wifi here.. Staff services excellence.
  • Du K.
    Du KnNovember 28, 2012
    After Jobs' death, Apple is just a name.
  • Jin
    JinJune 4, 2012
    define "NEW", PLEASE..
  • Felicia L.
    Felicia LeongMay 21, 2012
    Been here 5+ times
    Sales person only hang ard 2 talk. Ask them 5 questions all oso dunno!! Instead ask 2 refer to d tech division behind. Well seems like tech oso dunno!
  • Charles K.
    Charles KayMay 19, 2012
  • ⇜λZЯY™⇝
    ⇜λZЯY™⇝May 19, 2012
    Been here 10+ times
    Come Over here if had problem with apple product. The faster services in Malaysia
  • ⇜λZЯY™⇝
    ⇜λZЯY™⇝May 4, 2012
    Been here 10+ times
    If looking for Apple product or need repairing ur apple product visit it here..
  • 'theFLAME -.
    'theFLAME -February 25, 2012
    The Only MAC services centre around Rawang, Sg Buloh, Damansara..... Better in service....
  • Samuel T.
    Samuel TanNovember 11, 2011
    Just visited it. Terrible layout. Unfriendly staff.
  • Kamil L.
    Kamil LayaliNovember 9, 2011
    Not much choices of Mac products and accessories..
  • Anthony L.
    Anthony LSeptember 21, 2011
    Service sucks big time.
  • Jenn D.
    Jenn DaosapauSeptember 1, 2011
    Sales personnel lacks experience. Can't provide adequate service. Unpleasant shopping experience.
  • Andrew O.
    Andrew OoiAugust 21, 2011
    Lousy service. They aren't even familiar with their goods.
  • Keith T.
    Keith TanAugust 18, 2011
    Been here 25+ times
    I used to support Mac City 1U for a long time (3 MBPs, 1 iMac & 2 iPads later) will take my biz elsewhere due to bad customer service now!!
  • April T.
    April TzeAugust 6, 2011
    good place to charge your phone
  • Miyuki L.
    Miyuki LiJune 23, 2011
    Been here 25+ times
    Worst customer service! 5 sales persons standing and staring at each other. Non of them bother to attend me. Are they doing business or doing mannequin posing?
  • Michelle K.
    Michelle KMay 15, 2011
    bad service>:(
  • Pingster T.
    Pingster TApril 23, 2011
    Been here 5+ times
    Place marker is wrong! Store is in new wing 1 utama! Not in kpmg tower!
  • Cafrey M.
    Cafrey MaMarch 3, 2011
    Horrible customer service. I'll never come again.
  • Aaron L.
    Aaron LeongFebruary 1, 2011
    Limited selection of earphones here.
  • Azrano
    AzranoJanuary 24, 2011
    Lousy service. Don't send anything here for repairs. Very disorganised.
  • Rick L.
    Rick LowJanuary 23, 2011
    Been here 5+ times
    Customer service is really bad n not friendly at all!!
  • Ghazi
    GhaziJanuary 23, 2011
    Its pretty ok.
  • Miyuki L.
    Miyuki LiJanuary 4, 2011
    Been here 25+ times
    Technical counter always empty. After sales service is bad.
  • Celeste C.
    Celeste ChanDecember 21, 2010
    Poor skill in applying screen protector!
  • Zachary J.
    Zachary JosephOctober 20, 2010
    Been here 10+ times
    Currently working here.any inquiries pls look for me!
  • Jui Hong
    Jui HongMay 14, 2010
    Actually one of the friendliest apple resellers in KL. Has very good technical help for macs.
  • Iesta T.
    Iesta TiptraMarch 2, 2010
    Been here 10+ times
    This place sucks. Better off going to Digital Mall or Low Yat
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