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Department Store, Clothing Store, and Cosmetics Shop
Downtown San Francisco-Union Square, San Francisco
  • Omar K.
    "If you're on an escalator and not walking, stay to one side"(4 Tips)
    Amy H.
    "Stop by the Benefit counter to get your brows done- great service!"(2 Tips)
    "cashier and get the visitor discount card to enjoy 10%"(2 Tips)
    Rebecca O.
    "Winston is the best salesman in the shoe department!"(7 Tips)
128 Tips and reviews
  • shoes
  • discounts
  • benefit counter
  • flowers
  • scenic views
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  • Recent
  • Popular
  • Rachel R.
    It's not the nicest store, but there's a little a bit of everything there and they have sales a lot.
  • M T.
    M TarryMay 20
    If you (or anyone in your party) has proof of residence from more than 100 miles away, go to the visitors center (6th floor) for a 10% off day pass!
  • Jennifer N.
    Jennifer NgDecember 4, 2016
    Friendly service but can be a bit slow
  • Julia K.
    Julia KateSeptember 14, 2016
    This is a bit of a mottley store. Very upper class brands and then overpriced brands that aren't sewn properly. Not a particularly diverse range of women's fashion. Good jewellery and food options
  • Kimi M.
    Kimi MooreMarch 30, 2016
    Beautiful with all the flowers fir the spring 2016 flower show
  • Nadyne R.
    Nadyne RichmondFebruary 1, 2016
    Been here 10+ times
    This is the flagship store? It's dirty and falling apart. Several escalators were broken. Go to Nordstrom for a much nicer experience.
  • Helen M.
    Helen MaruschenkoJanuary 10, 2016
    Been here 5+ times
    Always nice choice, sales may reach 75%
  • Nlgn C.
    Nlgn CJanuary 5, 2016
  • Eduardo G.
    Eduardo GJanuary 5, 2016
    Good brands and good service from the attendants
  • Margaret R.
    Margaret RyanDecember 9, 2015
    kittens in the windows during the holidays!
  • Eric T.
    Eric TorrezNovember 28, 2015
    Terrific Xmas feel
  • Laura S.
    Laura ShumNovember 10, 2015
    Actually a lot of selection
  • Dottie L.
    Dottie LouNovember 10, 2015
    Been here 25+ times
    Everything you could need. And puppies during the holidays!
  • Bennett W W.
    Bennett W WongOctober 17, 2015
    Been here 5+ times
    The associate team members here are actually very nice and friendly. The layout and organization of the store looks very neat. If you are nearby and in the purchase new clothes, this is it.
  • Charlotte A.
    Charlotte AnderssonSeptember 10, 2015
    Benefit's Brow Bar at the entrance floor is great.
  • Els R.
    Els RamadhintaSeptember 3, 2015
    The shoes area OMG! Heaven! X
  • MissConnor
    MissConnorAugust 22, 2015
    Love the discounts, it gets tired walking down across the street to the women's building and men's building. Should have more options in sports clothing for men.
  • Dana
    DanaAugust 11, 2015
    i just love this place
  • Jose C.
    Jose CaballeroFebruary 10, 2015
    Been here 5+ times
    Pro tip: if you like an item, but not its price, get a price check. Many times prices are lower than tagged.
  • Staff Picks
    Staff PicksNovember 21, 2014
    Head to Macy's 28th Annual Holiday Windows this weekend. Not only will the beautiful windows get you in the holiday spirit, but there will be cats and dogs from the SPCA that you can adopt. Read more
  • Joey M.
    Joey MarquartAugust 30, 2014
    Free coffee and places to sit in visitors center, 6th floor
  • Aigerim N.
    Aigerim NAugust 17, 2014
    Very nice furniture floor, just below Cheesecake Factory, good deals.
  • Tim P.
    Tim PursellApril 5, 2014
    Ask for Camilla in housewares. She knows the best deals on bedding.
  • alison b.
    alison baalFebruary 15, 2014
    Been here 10+ times
    Perfume people are like vultures.
  • Flo U.
    Flo UDecember 20, 2013
    Been here 5+ times
    Wheelchair or stroller? Enter on O'Farrell (no steps). Use the elevators (6 of them) next to the SPCA office. The 2 at the front are way too slow and crowded.
  • Barrett T.
    Barrett TryonDecember 15, 2013
    check out the puppies/kittens available for adoption during the holidays in the window display. #omg
  • Keith S.
    Keith SmithDecember 14, 2013
    Been here 10+ times
    Always ask about discounts and percent off
  • Keith S.
    Keith SmithDecember 14, 2013
    Been here 10+ times
    Always ask about discounts and percent off. You'll be surprised how much you save.
  • Pursarth T.
    Pursarth TuladharNovember 30, 2013
    Madness? This is Macy's!
  • Max
    MaxNovember 26, 2013
    Best prices in men's department for Calvin Klein, Levi's and Tommy Hilfiger. Check also the sports department.
  • Rob H.
    Rob HornakOctober 25, 2013
    Check out Tout Sweet - Geary Street Entrance, 3rd floor
  • Duncan K.
    Duncan KempSeptember 30, 2013
    Tourists get 10% off. Go to the visitor centre for your coupon and show your hotel room key.
  • t
    tSeptember 7, 2013
    One day sale happens every month. Store opens at 9, come early to avoid chaos.
  • V
    VJune 22, 2013
    Been here 10+ times
    check out the gold mirrors and green marble in the ladies’ room on floor 6.
  • AJ L.
    AJ LJune 2, 2013
    Go to the 8th floor and head to the Macy's sign near the patio of the Cheesecake Factory - the view is amazing!
  • Jessica H.
    Jessica HolcombMay 30, 2013
    Been here 5+ times
    Browse in the morning when it is slow...soooo relaxing:)
  • Katerina P.
    Katerina PanzariMay 25, 2013
    Too crowded!!!
  • Rosie K.
    Rosie KlahnApril 24, 2013
    Seriously, just go to Nordie's if you need to use the bathroom.
  • Aimee 🦁
    Aimee 🦁April 8, 2013
    Last Day for the Flower Show
  • Aimee 🦁
    Aimee 🦁April 6, 2013
    Really sad that Macy's doesn't have their awesome tights selection anymore.
  • Leonardo D.
    Leonardo DMApril 5, 2013
    Free Wi Fi
  • Andie S.
    Andie StephanopolosMarch 30, 2013
    Be warned Macy's no longer does gift wrap.
  • Marmarin V.
    Marmarin ViraniMarch 20, 2013
    lipsticks and mascara :)
  • Susan B.
    Susan BrownMarch 18, 2013
    Been here 10+ times
    The apple store is a block away before you go there stop here go to the basement and see if they have anything on sale in the kitchen area!
  • Michaela N.
    Michaela NovotnaMarch 10, 2013
    Dont get lost :)
  • Sarah M.
    Sarah MitroffFebruary 27, 2013
    The ladies in the luggage department are super nice.
  • Ben P.
    Ben PFebruary 14, 2013
    Has a Starbucks with great views over Union Square
  • Saudade
    SaudadeJanuary 21, 2013
    Check in here and get your 15% discount. Nice!! Else if you're visiting, inform cashier and get the visitor discount card to enjoy 10% off.
  • Suzie R.
    Suzie RoseJanuary 2, 2013
    Best Macy's Woman on the west coast ~ on the fifth floor.
  • David Y.
    David YauDecember 22, 2012
    Been here 5+ times
    Watch repair is a ripoff here. $30 when you can get a battery replace elsewhere for $10.
  • Frederique D.
    Frederique DDecember 2, 2012
    The USPS Macy's Station is open on Saturday. #thingsthatgetmeexcited
  • Anthony
    AnthonyAugust 24, 2012
    Use ur Macy's card on clearance rack items and get up to 40 percent off of 40 percent items! It's a steal!
  • Duncan T.
    Duncan TimJuly 30, 2012
  • Saliem (Liem) C.
    Saliem (Liem) ChiuJuly 30, 2012
    Been here 10+ times
    Petites on 3rd floor
  • Dharma S.
    Dharma SJuly 17, 2012
    If you're a tourist, pop by the visitor's desk on the 6th floor, show the staff your foreign identity doc (e.g. driver's license) and get a card for 10% off regular, sale and clearance items! Woot!!
  • Westfield S.
    Corazon Under the Dome celebrates the heart and soul of San Francisco. Come discover our history, music and culture at our free light spectacular starting at 5 pm from now until September 3, 2012!
  • Jessica M.
    Jessica MiloslavicJuly 7, 2012
    Very mad, I got no helpful service at all and all the assistants seemed to be to busy stairing into space to help me even when I asked >:(
  • Benoit C.
    Benoit CazenaveJune 16, 2012
    Go to sixth floor and get a visitor's card if you are from outside the US to get 10% off.
  • Magnus R.
    Magnus RenholmJune 14, 2012
    Don't forget the 10% tourist discount. Just show your non-american photo identification at the customer service desk.
  • Sasha B.
    Sasha BalfanyApril 21, 2012
    Been here 10+ times
    Need to recharge? Head up to the 6th floor (furniture) to rest your feet and charge your phone.
  • Rebecca O.
    Rebecca OffensendApril 14, 2012
    Winston is the best salesman in the shoe department!
  • George R.
    George RiveraApril 7, 2012
    Try the All American Burger
  • Carmen F.
    Carmen FMarch 22, 2012
    Nice shopping place
  • L J.
    L JarquinMarch 20, 2012
    Customer service sucks in the shoe department.
  • Christian R.
    Christian R.March 2, 2012
    Been here 5+ times
    Shop for your life here
  • Debbie H.
    Debbie HutchinsonFebruary 22, 2012
    George at the Chanel counter was wonderful.
  • Shaleen A.
    Shaleen AroraJanuary 26, 2012
    Been here 5+ times
    Try cheese cake factory...
  • Jennifer E.
    Jennifer EvansJanuary 13, 2012
    Stop by Frontero Fresco in the basement. Great place to get your authentic Mexican fix!
  • Sharon S.
    Sharon Salgadoe-HendersonJanuary 12, 2012
    Been here 5+ times
    Stop by wedding and gift registry on the 6th floor to set up your dream registry!
  • Kat B.
    Kat BDecember 29, 2011
    Try ALL of them!!!
  • Frode T.
    Frode ThorenDecember 24, 2011
    Don't come here around Christmas...
  • Omar K.
    Omar KDecember 17, 2011
    If you're on an escalator and not walking, stay to one side
  • Helene L.
    Helene LafayetteDecember 8, 2011
    I love Macy's !
  • Virginia F.
    Virginia FangDecember 2, 2011
    Women's restroom on the 3rd floor
  • Paulo D.
    Paulo DelacruzOctober 30, 2011
    Need a bathroom near Union Square? That's what Macy's is for, motherfucker, fuck yeah!
  • Ana S.
    Ana SiguenzaOctober 28, 2011
    Get the glitter and ice collection.
  • Kevin W.
    Kevin WhiteSeptember 7, 2011
    Tooooo many escalators
  • Laura F.
    Laura FerrickSeptember 7, 2011
    If you are visiting go up to the 6th floor visitors counter and pick up a visitors discount card. Ten percent off of everything!
  • Derek L.
    Derek LeungAugust 11, 2011
    Been here 10+ times
    Watch out for the loose wiring and the duct tape on the carpet
  • Monique W.
    Monique WoodardJuly 30, 2011
    Been here 5+ times
    They give you a free eyebrow wax on your birthday!
  • Julio C.
    Julio CortezJuly 28, 2011
    Been here 10+ times
    Kati saved my skin a year ago and I've never gone to anyone else since!
  • Michele S.
    Michele SantosJuly 21, 2011
    Ask for O. He's magical!
  • Leina K.
    Leina KJune 20, 2011
    Walking around wanting to buy shoes but no one wants to help me. Off to nordstrom. Don't waste your time here.
  • sam t.
    sam tamMay 14, 2011
    There is this sexy asian boy in the shoe dept. I think his name is keen or something. Super delicious body!
  • Jo F.
    Jo FlorradikalMay 3, 2011
    Don't know why they have 25% discount special if it doesn't apply to anything
  • Miriam K.
    Miriam KnofApril 30, 2011
    Retail therapy always works AND I am also supporting the economy!
  • Monique L.
    Monique LowMarch 19, 2011
    Been here 10+ times
    Need a good laugh? Look for an employee named Kelly who wears her purse as she tries to sell you cosmetics. LMAO
  • Anne O.
    Anne OMarch 5, 2011
    Benefit counter for lip and brow wax. Awesome. And always cool new stuff to try.
  • Carla O.
    Carla OMarch 3, 2011
    Love those wkend sales that have such a huge discount that when i but a $189 purse..with the discount i only end up paying $45! Woo Hoo! Score!
  • Junior M.
    Junior MorenoFebruary 26, 2011
    Been here 100+ times
    If your doing a Dock pickup and gates closed go inside the office right next to the gate and ask the employees you need to go down. Dock open same hours as store!
  • Amy H.
    Amy HFebruary 22, 2011
    Stop by the Benefit counter to get your brows done- great service!
  • Angela E.
    Angela EureFebruary 9, 2011
    You HAVE to make an appt with Fatima, she's amazing!!!
  • Jason
    JasonJanuary 23, 2011
    Try the Cheeseburger
  • Joey F.
    Joey FameliDecember 30, 2010
    Come and tap your foot waiting impatiently with me, while my wife picks out makeup!
  • Allison D.
    Allison DeVoeDecember 18, 2010
    Basement restaurants are surprisingly fresh and delicious!
  • Ka'Neki M.
    Ka'Neki MorenoDecember 4, 2010
    Christmas time is crazzzy busy!
  • Michael M.
    Michael MeadowsNovember 29, 2010
    Try the Custom Burger
  • Lorly L.
    Lorly LeeNovember 17, 2010
    Been here 5+ times
    Shhhhh! More bang for your buck during this one day sale than black Friday! Additional 50% in impulse clothing!!!!
  • Tom M.
    Tom MurphyOctober 2, 2010
  • Michelle M.
    Michelle MSeptember 11, 2010
    Been here 10+ times
    print a shopping pass at Macy'
  • Telisa K.
    Telisa KidwellSeptember 3, 2010
    Been here 10+ times
    validate your parking with your black card!
  • Porfirio P.
    Porfirio PorrasSeptember 2, 2010
    Been here 10+ times
    U.S. Post Office at Macy's Union Sq. is open on Sundays.
  • Andrea D.
    Andrea DenneyAugust 8, 2010
    Service in the cosmetics dept was brutal, trying to get their attention even for basic questions was hard.
  • Andy W.
    Andy WongAugust 3, 2010
    Awesome food court in the basement of woman's Macy's. Wolfgang Puck and Rick Bayless both have restaurants there.
  • Anna L.
    Anna Lin-CampbellApril 8, 2010
    Their service has gotten so bad that Id rather go to the DMV.
  • Diana M.
    Diana MMarch 27, 2010
    Check out the women's bathroom on the 6th floor behind the inner elevator bank. You'll see Macys in its original art deco glory.
  • Jim M.
    Jim MarkoFebruary 9, 2010
    If your from out of town go to the visitors center on the 6th floor and get a 10% off coupon.
  • Kari C.
    Kari CanslerFebruary 3, 2010
    Lara is the best. I wouldn't trust anyone else
  • valerie h.
    valerie hoeckeJanuary 30, 2010
    Mo does amazing brows
  • Morris C.
    Morris CatDecember 14, 2009
    Been here 5+ times
    Check on friends at the adoptable pet windows.
  • Morris C.
    Morris CatDecember 12, 2009
    Been here 5+ times
    What a great day for a great cause - SPCA. Off to the Wharf.
  • Morris C.
    Morris CatDecember 12, 2009
    Been here 5+ times
    Great to spend time with such nice fans. Read more
  • Morris C.
    Morris CatDecember 12, 2009
    Been here 5+ times
    What a great crowd.  It’s good to share the limelight with such a worthwhile cause, the Macy's and SPCA's adoptable pet window event. Read more
  • Morris C.
    Morris CatDecember 12, 2009
    Been here 5+ times
    I am on the 5th floor, Northside near the Children's section. I am taking photographs with fans, join me.
  • Morris C.
    Morris CatDecember 12, 2009
    Been here 5+ times
    The best gift of all is a gift from Macy's and the SPCA SF adoptable pet windows. Read more
  • Morris C.
    Morris CatDecember 12, 2009
    Been here 5+ times
    Macy's and the San Francisco SPCA are doing great things today.
  • Morris C.
    Morris CatDecember 12, 2009
    Been here 5+ times
    I will be arriving shortly, look for me near some fellow furry friends. Read more
  • jeanny
    jeannyDecember 3, 2009
    The shoe department is a joke waiting and waiting can't money if I tried bad bad bad service leaving for Nordstrom
  • Mark C.
    Mark CunninghamSeptember 10, 2009
    We watched outdoor movies during the summer of 2009 in Macy's Union Square. Great vibe.
  • Maryam P.
    Maryam PessaranAugust 20, 2009
    Been here 25+ times
    visit Maryam 10th floor
  • Simon P.
    Simon PyleApril 1, 2009
    Go late on a weeknight and ride the escalators all the way to the top. Time it so that you're the only one on. Pretend you're ascending to the moon.
  • Esra G.
    Oo ünlü bir alışveriş merkezi tabi aklınıza akmerkez Cevahir gibi alışveriş merkezi gelmesin.en üst katta cheese cake faktory var uğramayın çok kalabalık ☺️gidecekseniz daha orijinal yerler var 😊
  • Fran I.
    Fran InchaustiJanuary 11
    Un desastre, excremento en la pared del baño de mujeres y en donde estan las carteras de Tommy una gotera que venia por la luz, un peligro. Ni hablar de los precios elevados de la tienda.
  • Guilherme 梅.
    Guilherme 梅田October 30, 2016
    Andares e andares se muita variedade de produtos! Se estiver na hora do almoço ou jantar, vá para o rooftop na Cheesecake Factory. Dá pra ter uma ótima vista da Union Square
  • Ergin E.
    Ergin EroğluAugust 26, 2015
    YKM'nin Amerika şubesi gibi
  • André P.
    André PaivaAugust 7, 2014
    A loja masculina fica ao lado. Almoce no Cheescake no 7 andar. Estacione na rua atrás da loja:-)
  • Gabi U.
    Gabi UechiAugust 21, 2013
    antes de pagar , và no sexto andar, visitor center e peca seu cartao de desconto !!
  • Valeriya V.
    Valeriya VasilevskayaApril 14, 2013
    Если Вы приезжий (не житель США), то смело просите скидку на кассе - в мужском отделе 20% (!!), в женском - 10-15% и все это применяется ко всем ценам - даже уже со скидками магазина!
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