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Department Store
Downtown Boston, Boston
  • Robin S.
    "Just keeping walking away from all the perfume"(2 Tips)
    Mike H.
    "Macy's used to by synonymous with outstanding service."(3 Tips)
    Lisa M.
    "Wooorst womens shoe department associates."(2 Tips)
    Luciano B.
    "If you are a visitor don't forget to get your 10% extra discount."(2 Tips)
33 Tips and reviews
  • shoes
  • dresses
  • Christmas
  • friendly staff
  • restrooms
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  • Recent
  • Popular
  • A S.
    A SJanuary 5
    Their windows are beautifully decorated during Christmas!!
  • Aliyiah R.
    Aliyiah RichardsDecember 4, 2015
    No one ever comes to help me :(
  • Allen V.
    Allen VoglianoAugust 31, 2015
    The restrooms are hidden at the end of the Minotaur's maze.
  • Tian F.
    Tian FangAugust 9, 2015
    Been here 5+ times
    Lots of hidden discounts, ask the staff for them!
  • Raphael Armand
    Raphael ArmandAugust 24, 2014
    I didn't like.
  • Luciano B.
    Luciano BortolinAugust 18, 2014
    If you are a visitor don't forget to get your 10% extra discount.
  • Amy L.
    Amy LoAugust 1, 2014
    The juniors section only has 3 dressing rooms and there's always a line
  • Eric &.
    Eric "Fast Hands"June 26, 2014
    Men's restroom/toilet/loo is in the basement. Follow the signs for luggage department
  • Chi T.
    Chi TeeMay 5, 2014
    All the staffs in the shoes department are rude and unhelpful!
  • Jennifer C.
    Jennifer CardenMarch 20, 2014
    Went to at least 6 different departments. It's official. Everyone who works here is special, and not in a good way. At least be friendly if you're stupid.
  • Maria Victoria C.
    :) macys boston
  • Marcus H.
    Marcus HaymanJune 23, 2013
    Joe provided horrible customer service, highly disappointed
  • Pamela
    PamelaMay 2, 2013
    Been here 10+ times
    Ask for Valentino if you ever need to shop for watches! He's professional and very friendly though he has a heavy accent lol!
  • Jen K.
    Jen KMarch 20, 2013
    Great location at Downtown Crossing. Downside: so-so selection.
  • Gilson P.
    Gilson PackerApril 19, 2012
    Look for Felipe at fragnce man's. Nice.
  • Cat C.
    Cat ChinMarch 24, 2012
    Can't use the check in coupon. The code is not the same format as register.
  • Rosemary C.
    Rosemary Callahan-GrayFebruary 3, 2012
    I left my cell phone on the counter today, and the staff helped me find it again! Thank you so much!
  • Robin S.
    Robin SeguraDecember 14, 2011
    Just keeping walking away from all the perfume
  • Aflac Duck
    Aflac DuckNovember 28, 2011
    Thanks for checking in. Every time you check in to a participating Macy's this holiday season, Aflac will donate $1 to pediatric cancer research
  • Brad H.
    Brad HartnettNovember 23, 2011
    Unexpectedly expensive!!
  • Mike H.
    Mike HillwigNovember 6, 2011
    Been here 5+ times
    Macy's used to by synonymous with outstanding service. This store is an epic failure in customer service.
  • Jen S.
    Jen SalemiOctober 10, 2011
    Check in and get coupons! Yeah buddy!
  • Lisa M.
    Lisa MAugust 16, 2011
    Wooorst womens shoe department associates. Unhelpful in every way. You're fired!
  • User
    UserAugust 11, 2011
    Maternity is hidden on the 2nd floor, but you do get a whole room to yourself. Fun to see the reactions of people who wander in there and don't notice for a few seconds.
  • Baturalp T.
    Baturalp TorunJune 4, 2011
    Been here 10+ times
    You can get 10% off, if you have a non-US ID.
  • Cait H.
    Cait HolroydMay 25, 2011
    Very rude young woman at the 2nd floor checkout counter
  • Fayefei
    FayefeiMarch 24, 2011
    Benefit brow service is free on your BD. bring an ID
  • Rani P.
    Rani PimeFebruary 4, 2011
    Great sale on polos!
  • Dan M.
    Dan MarottaDecember 6, 2010
    Open a Macy's account. It'll save you every time
  • Secret B.
    Secret BostonNovember 10, 2010
    It's a perfume punch in the face.
  • colleen b.
    Hit up the brow bar @ Benefit
  • Oxana H.
    Цены ок, можно внизу в кастом сервис взять сразу купон на 10%-ную скидку.
  • Çağla B.
    Çağla BaykamApril 23, 2015
    I like Macy's 👍🏻
146 Photos

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