Grand Mercure

Mercure Hotel Welcome

Melbourne CBD, Melbourne
  • Tips
    Rach *.
    "Two singles means bigger room."(3 Tips)
    "room sizes vary a lot"(2 Tips)
    Mem R.
    "Overlooking Swanston is really pleasant."(2 Tips)
    Stephanie S.
    "Good location and comfy bed, affordable."(2 Tips)
Tips and Reviews icon28 Tips and reviews
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  • Joshua G.
    Joshua GreshamFebruary 17, 2013
    Been here 5+ times
    Decent affordable accommodation. Location really sells this place. The room is on the small side but it's clean and right on the CBD. Recommend.
  • Stephanie S.heart icon on user image
    Stephanie SngFebruary 24, 2015
    Rooms are on the small size, carpet and bathrooms need a refurb. Noisy aircon and fridge kept me up all night. Good location and comfy bed, affordable. You get what you pay for!
  • eka d.heart icon on user image
    eka djauhariJune 21, 2019
    Been here 10+ times
    Straregic location, friendly staff and fairly good food. Enjoy the stay.
  • Paul W.heart icon on user image
    Paul WigginsDecember 24, 2015
    Great location. Comfortable but not four star. Seasoned travellers won't be complaining about value. No free WiFi in room only gripe but is a available in lobby.
  • Nicole C.
    Nicole COctober 21, 2012
    Great location with small, but clean rooms. Request a room away from the lifts, they are very loud and can be heard in the first few rooms all night long!!
  • Taylor A.
    Taylor AJanuary 6, 2014
    Been here 5+ times
    @lizbits comment - my queen is a queen ! Not two singles ! Room sizes are small, but functional and for a weeks rate of 100 a night, not bad !!
  • Mem R.
    Mem RFebruary 1, 2012
    Been here 5+ times
    Ask for a room away from the elevators & Lt Bourke St construction. Overlooking Swanston is really pleasant. Tiny rooms but just fine for travellers!
  • Stacey F.
    Stacey FentonApril 26, 2011
    Been here 5+ times
    Pleasant stay, staff were friendly and helpful and the location is perfect - everything within walking distance
  • Zoe L.
    Zoe L.August 2, 2012
    Great location as it smacks right in the middle of city centre. But shoebox rooms with weird layouts. Good enough for short stays. Decent, but not impressive nor great.
  • Rach *.
    Rach *January 14, 2011
    Two singles means bigger room. If you get a room near the lift that sucks. Fantastic location. Receptionists are all very helpful.
  • Lee P.
    Lee PeiyanDecember 9, 2012
    great location with lots of good food nearby! great coffee can be found nearby too!
  • Tegan G.
    Tegan GreshamFebruary 18, 2013
    Been here 10+ times
    Housekeeping make so much noise in the room corridors early morning. I'll be staying at the Swanston next time.
  • Gary C.heart icon on user image
    Gary CheongMay 6, 2015
    Overall ok.. But jus remember knock d door at ur 1st entrance n also put ur shoes upside down just incase u got a 'dirty' room like wat we got.. My roommate wat being disturb d whole nite ... Pity her
  • Jessica A.
    Jessica AliciaJune 30, 2013
    One of the lift is currently broken and we should wait for quite a while because only one lift is operating
  • Tegan G.
    Tegan GreshamFebruary 13, 2013
    Been here 10+ times
    You basically only stay here for the price and the location. Not much else. But that's okay, I have plenty of cash leftover for activities!
  • Harold W.heart icon on user image
    Harold WiegersSeptember 2, 2014
    Perfect location. Small but new room
  • Chad M.
    Chad McGMay 10, 2013
    Been here 5+ times
    Lift repairs happening, down to one working. Awesome!
  • Phil N.heart icon on user image
    Phil NomApril 6, 2015
    Fab location but the rooms are really dated
  • Carla D.
    Carla DeeJanuary 27, 2013
    Stayed on floor 6. Hallway carpet is worn & looks filthy. Rooms are tiny, hideously decorated & depressing. Ive stayed at many hotels & I was surprised at the poor quality.
  • Hans D.
    Hans DusinkOctober 12, 2012
    Been here 5+ times
    Small rooms, not really a problem. But walls are thin so you hear every noise. Plumbing noisy- we could hear when neighbours flushed.
  • Lizbt
    LizbtMarch 1, 2010
    Has some pretty great Melbourne views, but the room sizes vary a lot for the same price. Queen-size bed is actually two singles pushed together (complete with raised join line down the middle).
  • Anitaheart icon on user image
    AnitaMarch 11, 2015
    Been here 50+ times
    Good location
  • becky w.
    becky wangMay 22, 2010
    Sarah is an amazing receptionist!
  • Phil S.
    Phil SheardMarch 5, 2013
    Not a great place. Avoid if possible.
  • Natasha D.heart icon on user image
    Natasha DruzhininaDecember 28, 2015
    Stupid, stupid lifts.
  • Thomas K.heart icon on user image
    Thomas KriegelMarch 23, 2014
    Wouldn't come back here.
  • Taezar ..
    Taezar .July 16, 2011
    Been here 5+ times
    Avoid. Poor service. Disappointing room.
  • Kateryna V.heart icon on user image
    Kateryna VorobyovaJanuary 2, 2020
    Отель очень старый...Но возле него хороший торговый центр
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