Hotel is really beautiful with large, comfortable rooms and a nice beach area. Staff is very helpful and friendly.
Очень хороший отель, но персонал в большинстве не знает английского.
A chic resort with the sweetest staff. Definitely up to its 5 star standard.
The best place to stay , so serene it feels like home.
Family suite is huge with a private swimming pool, exotic and perfect for a getaways as well.
Amazing view from the pool.. Villa with a pool.. Great stay. I love this place.
Magnifique et accessible . Service lent mais normal pour ici ,-)
Best resort hotel ever stayed, pool suite costs every penny, real 5*
Kitchen is terrible. Not recommended for visiting. WiFi almost doesn't work.
Ambrose restaurant is terrible. It's more European then Thai. Poor and slow service. You'll get main course and soup for desert afterwards.
Suiteler çok ferah ve doğayla içiçe. Çalışanlar Thai misafirperverliğini hiç unutturmuyor. Kasım ayında tesis sakin ve dinlendirici. Otel denize sıfır ve adanın en temiz ve sakin plajında bulunuyor.
It's nice ,good location all staff so lovely.
Waiting one hour for food and I ordered only a sandwich! Worst place in Samui
Also the wifi connection is poor. You can stay connected only at certain points in the room with so many disconnection experience :(
You have to wait in the shower for 5 minutes to have hot water. The employees aren't so caring about guests compared to the hotel next to. (imperial boat house hotel )
Receptionists can not speak english enough. İt's even difficult to ask them for "doctor". Of course there is No doctor in a 5 star hotel!!!
You have to go to the bar to ask for more sun umbrellas or sunbeds, however they have No solution to this problem.
Ambiance of the rooms are great but i can compose so many sentences that starts with "however". There are never enough sunbeds on the beach. You can not find available sunbeds.
Restaurant staff have no service mind. Not may guests but have wait for long time to get service.