Kitchen is terrible. Not recommended for visiting. WiFi almost doesn't work.
Ambrose restaurant is terrible. It's more European then Thai. Poor and slow service. You'll get main course and soup for desert afterwards.
Also the wifi connection is poor. You can stay connected only at certain points in the room with so many disconnection experience :(
You have to wait in the shower for 5 minutes to have hot water. The employees aren't so caring about guests compared to the hotel next to. (imperial boat house hotel )
Receptionists can not speak english enough. İt's even difficult to ask them for "doctor". Of course there is No doctor in a 5 star hotel!!!
You have to go to the bar to ask for more sun umbrellas or sunbeds, however they have No solution to this problem.
Ambiance of the rooms are great but i can compose so many sentences that starts with "however". There are never enough sunbeds on the beach. You can not find available sunbeds.
Restaurant staff have no service mind. Not may guests but have wait for long time to get service.