National September 11 Memorial & Museum

Memorial Site, Historic Site, and Museum
Financial District, New York
  • This memorial site is famous for their museums. It's one of the most popular in the city!
  • Foodiespr
    "Impressive view, my respect and condolences to all the families"(50 Tips)
    Tuany T.
    "A nice tribute... Very good to come here...🙏 Thankful for my life!"(35 Tips)
    SJ8544123 L.
    "9/11 tour was very emotional n amazing."(25 Tips)
    Carl G.
    "Excellent memorial to the tragic event and the victims of such."(18 Tips)
702 Tips and reviews
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  • Hani A.
    Hani AlawadiJune 10, 2014
    The museum is a must visit attraction in NYC. It takes you back to 9/11/2001 with a lot of details and stories told by witnesses who lived this tragedy.
  • May ♍.
    May ♍September 7, 2016
    This is a very emotional place, be prepared for lots of intense emotions. The museum takes you through the entire day and mixes displays with media and artifacts in an elegant way.
  • Ting
    TingJuly 30, 2015
    Beautifully done and powerful memorial to remember the victims who perished in 911 WTO tragedy. Gone are the 2 square towers, in its place 2 hollow square holes with water falling infinitely.
    Upvoted Nov 27, 2017
  • Ernie B.
    Ernie BelloJuly 27, 2015
    An overwhelming remembrance of the tragedy that happened, and a celebration of the courage that New Yorkers had coming together to help and support their own. Set aside at least 3 hours to go through.
  • Boon Y.
    Boon YapJune 2, 2014
    Been here 5+ times
    Amazing 21st-Cent museum, made more poignant via interactive features, video, audio & salvaged every day items. Massive space - a sepulchre. Visit. Never Forget.
  • Stephanie .
    Stephanie 🎀September 11, 2012
    Remembering those dear ones who lost their lives, the first responders who worked tirelessly, & the military who stepped up to defend what we hold so dear. God Bless the USA
  • Clifford R.
    Clifford RyanMay 30, 2014
    The Museum is respectfully awesome. Plan for at least 2 1/2 hours. Must purchase tickets prior to going. Be sure to arrive at the museum 10-15 minutes PRIOR to your entry time.
  • Christian C.
    Christian ChewSeptember 23, 2014
    Open up your schedule when you plan to come (because you need to). You'll want to spend at LEAST 2.5 hours here to just take everything in. This place is deceivingly ENORMOUS.
  • Nadia A.
    Nadia ArkhipovaJanuary 27, 2015
    Beautiful place and a very touching exhibition inside the 9/11 museum. Don't miss "on the day, before and after" exhibition - we spent about 3 hours there.
  • Gordon M.
    Gordon MeiJuly 27, 2014
    A pair of structural tridents from the base of the original 1 WTC tower are visible through the museum's glass atrium, by the north pool. The pools -- epic in scale and graceful especially after dusk.
  • HL
    HLApril 17, 2014
    A very impressing place. Prior online booking allows you to pass the long queue. Don't be lured by bracelet offered for donation: near the exit there's a visitor center with lots of merchandise.
  • Jonathan B.
    Jonathan BrandonJuly 9, 2015
    My hotel room overlooks the 9/11 memorial. I worked in the Trade Center years ago and finally got up the courage to walk over. It's wonderful and everyone should visit it to remember and honor.
  • Daniel D.
    Daniel DelgadoJanuary 26, 2015
    Very somber museum, tastefully designed and humbling. It is an excellent rememberance to the victims of the 9 / 11 tragedies. Godspeed to them all.
  • Lori C.
    Lori CarlinSeptember 5, 2012
    Do yourself a favor and don't just walk up to the memorial and take a picture. Take a guided tour or something to allow yourself to feel. If you don't want to honor lives lost, stick to Times Square.
  • Eli S.
    Eli ShererOctober 13, 2015
    Do not rush through this. It will take an hour, two, maybe more for the museum. There is a lot of impact. Be ready for it. Kids should understand and be ready to take some time to explain.
  • Ryan R.
    Ryan RossAugust 6, 2014
    Hard to describe the feeling you have when you see the sheer scale of the two great, black pits before you, that were once the footprint of the WTC towers.
  • Michelle C.
    Michelle CJuly 26, 2016
    Mandatory for anyone who lives in or visits the area. Incredibly moving. Save time getting inside by purchasing tickets in advance at a kiosk (there are a couple tucked away).
  • Hawk P.
    Hawk PangApril 7, 2016
    This memorial was incredible. With lots of artefacts and sound recordings from the day. I had hoped for a more positive ending to the exhibition - but it stays on the tragedy throughout.
  • Heather R.
    Heather RJune 28, 2013
    So glad they didn't simply rebuild over the site. Kids and us were both amazed. Very surreal feeling to stand there knowing what happened there. Very beautiful and moving memorial.
  • ⚡️ Shaun T.
    ⚡️ Shaun TollertonNovember 8, 2014
    Been here 5+ times
    The best designed and curated exhibition I've ever been to. The artefacts and stories will keep you immersed for hours.
  • Dr. Ernest C. Rodriguez f.
    A tribute of remembrance and honor. Occupying eight of the 16 acres at the World Trade Center, the 9/11 Memorial and Museum are tributes to the past and a place of hope for the future.
    Upvoted 3 weeks ago
  • Michael O.
    Michael OhrJune 24, 2015
    Very moving, if you have time, check the museum as well. Plan at least 2 hours for it, you can also easily spend 3 or more in there
  • IWalked Audio Tours
    IWalked Audio ToursSeptember 10, 2011
    The Memorial consists of two waterfalls created in the former foundations of the twin towers. The waterfall is surrounded by 400 trees. Design selected from over 5000 proposals. More info in our blog. Read more
  • Heather Anne Princess Of Grand Central P.
    Heather Anne Princess Of Grand Central PastoreJanuary 26, 2016
    Been here 25+ times
    The informative movies are great and museum is worth seeing. FYI there is no pictures allowed in the in memoriam and historical exhibit. Other than that pictures are allowed.
  • Eric P.
    Eric PSeptember 9, 2014
    A quiet place to reflect and remember, especially if you are old enough to remember the original towers. Take photos but be respectful.
  • Colleen G.
    Colleen GrimSeptember 28, 2013
    Been here 5+ times
    Breath taking,you walk up & every inch as you get close. U r in awe!!! God Bless America!Also note all the oak trees,not only do the set the footprint of the trade centers,they're there for a reason
  • Rachel W.
    Rachel WilsonMay 25, 2013
    People take pictures to remember. No one should forget or be cocky about such a tragic event. It's beautifully done, and the queue moves quickly. Don't complain about the queue; show respect.
  • Raymond C.
    Raymond CieloSeptember 29, 2015
    Unbelievable experience for me and my family. Schedule a visit if you can. It will move you. We reserved the 9am Sunday time slot for the museum. I am glad I did.
  • Daniel K.
    Daniel KarranFebruary 3, 2015
    It's a sad reminder of what happened on this day but also proof of the strength of New York. Honor those who lost their lives and visit to pay your respects. A must do in Manhattan.
  • Steven A.
    Steven AndrophyFebruary 8, 2015
    An extremely moving (and crowded) museum. Buy your tickets online beforehand and don't be afraid to spend as long as you need inside--I recommend at least 3 hours.
  • Norm H.
    Norm HamanoApril 2, 2014
    Go to the web site 911memorial.org and request a pass before you go to the memorial site. That way you are guaranteed entry to the site. If it's busy, you won't be able to go in. It's free to enter.
  • Cellucor
    CellucorJanuary 19, 2013
    Breathtaking! There are few words that can explain the feelings and experience here! Be sure to stop and pay your respects whenever you're in the area! Read more
  • Glenn G.
    Glenn GruberJune 8, 2013
    I really have no words for this place. Took me back to that very day. The pools. As I see them, a million tears falling in, and falling into a bottomless pit...So powerful.
  • Gabriel L.
    Gabriel LouzaoAugust 21, 2014
    Tuesdays have free entrance after 5. The museum itself is huge and has lots of articles. Closes at 9, i got in at 6 and had to rush through some of the end exhibits.
  • Oleg G.
    Oleg GaevoyMay 24, 2017
    One of touching places I've ever visited. There're always a lot of people but crowd of people keeps silent. Just beautiful, peaceful, and impressionable memorandum.
  • Christine S.
    Christine SJune 29, 2015
    Beautiful pools outside. It was so serene to see all the names of such courageous Americans. I didn't go inside the visitation center or the Freedom Tower, but they were both awesome looking.
  • Scott Kleinberg
    Scott KleinbergJuly 26, 2016
    This is an emotional place to be. You should go at least once -- everyone should. An important note: if you come here, please DO NOT take selfies in front of the memorials. Thousands died here.
  • Sweta M.
    Sweta MohapatraNovember 29, 2014
    Take a seat at one of the benches near the Last Column. They have different first hand accounts from volunteers that are so poignant and amazing to listen to through a handheld speaker.
  • jansen c.
    jansen cJune 26, 2016
    Give yourself at least three hours for this, it is an amazing museum and worth reading the details of the event. They have tissue paper inside each auditorium just in case if you feel emotional..
  • U.S. Environmental Protection Agency
    Today we remember those lost in NYC, DC, and PA. Many thanks to our colleagues for their work to protect responders and recovery workers, restore air quality and clean up. Read more
  • Jake
    JakeFebruary 1, 2016
    An incredibly moving tribute to the men and women from that day. Bring tissues for the walk through exhibit, and pay the extra cash for the guided tour of the museum. Ask for Judith.
  • Frank
    FrankSeptember 22, 2015
    Been here 10+ times
    If you're going to the underground museum, Give yourself 5 hours. But tickets online , show up at your slotted time you'll be rewarded with no lines bring tissues. And they're supplied there too.
  • Rob C.
    Rob CDecember 9, 2014
    Excellent exhibit! We spent 7 hrs here just looking at things. Tip: there are multiple videos at each station. Don't just watch one!
  • Julia C.
    Extremely crowded museum but a must see. Set aside lots of time and do not miss the timeline: the recorded messages, memories, and videos are fascinating and tragic.
  • Marwa
    MarwaFebruary 26, 2017
    Very emotional place, I enjoyed my time there , would be ranked as the best thing that i did while my visit in NYC 🇺🇸
  • Ruben C.
    Ruben Cisneros PerezSeptember 12, 2011
    I still remember my after and before visits to this special NYC landmark. I use to visit also the PEACE MONUMENT "The Sphere" now at Battery Park City but once it was in the middle of the WTC Plaza
  • Rachel K.
    Rachel KAugust 25, 2014
    Snap a picture of a few names around the endless pool and pay tribute by finding their name and picture in the In Memorandum exhibit in the museum and send their picture to the inner chamber.
  • Rhiannon B.
    Rhiannon BradfordJuly 6, 2017
    So incredibly moving and beautiful. Would recommend everyone visit this place, even just the pools of you don't have time for the museum
  • Tim B.
    Tim BushnellMay 13, 2017
    A beautiful, sobering sight, the starkness of the memorial is reminiscent of the Vietnam war memorial in Washington DC
    Upvoted 3 weeks ago
  • Ben G.
    Ben GaspariniAugust 16, 2016
    Beautiful memorial especially the waterfalls at night. Try the World Trade Center observatory if the line isn't ridiculous.
    Upvoted 3 weeks ago
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