9/11

National September 11 Memorial & Museum

Memorial Site, Historic Site, and History Museum
Financial District, New York
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9.3/10
6,587
ratings
  • Foodiespr
    "Impressive view, my respect and condolences to all the families"(47 Tips)
    Tuany T.
    "A nice tribute... Very good to come here...🙏 Thankful for my life!"(31 Tips)
    S_J L.
    "9/11 tour was very emotional n amazing."(21 Tips)
    Carl G.
    "Excellent memorial to the tragic event and the victims of such."(17 Tips)
840 Tips and reviews
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  • jansen c.
    jansen cJune 26
    Give yourself at least three hours for this, it is an amazing museum and worth reading the details of the event. They have tissue paper inside each auditorium just in case if you feel emotional..
    Upvoted Oct 31
  • Hani A.
    Hani AlawadiJune 10, 2014
    The museum is a must visit attraction in NYC. It takes you back to 9/11/2001 with a lot of details and stories told by witnesses who lived this tragedy.
  • Lori C.
    Lori CarlinSeptember 5, 2012
    Do yourself a favor and don't just walk up to the memorial and take a picture. Take a guided tour or something to allow yourself to feel. If you don't want to honor lives lost, stick to Times Square.
    Upvoted Oct 1
  • Jonathan B.
    Jonathan BrandonJuly 9, 2015
    My hotel room overlooks the 9/11 memorial. I worked in the Trade Center years ago and finally got up the courage to walk over. It's wonderful and everyone should visit it to remember and honor.
  • Stephanie .
    Stephanie 🎀September 11, 2012
    Remembering those dear ones who lost their lives, the first responders who worked tirelessly, & the military who stepped up to defend what we hold so dear. God Bless the USA
  • Ernie B.
    Ernie BelloJuly 27, 2015
    An overwhelming remembrance of the tragedy that happened, and a celebration of the courage that New Yorkers had coming together to help and support their own. Set aside at least 3 hours to go through.
  • Glenn G.
    Glenn GruberJune 8, 2013
    I really have no words for this place. Took me back to that very day. The pools. As I see them, a million tears falling in, and falling into a bottomless pit...So powerful.
  • Norm H.
    Norm HamanoApril 2, 2014
    Go to the web site 911memorial.org and request a pass before you go to the memorial site. That way you are guaranteed entry to the site. If it's busy, you won't be able to go in. It's free to enter.
  • Raymond C.
    Raymond CieloSeptember 29, 2015
    Unbelievable experience for me and my family. Schedule a visit if you can. It will move you. We reserved the 9am Sunday time slot for the museum. I am glad I did.
  • Boon Y.
    Boon YapJune 2, 2014
    Been here 5+ times
    Amazing 21st-Cent museum, made more poignant via interactive features, video, audio & salvaged every day items. Massive space - a sepulchre. Visit. Never Forget.
  • U.S. Environmental Protection Agency
    Today we remember those lost in NYC, DC, and PA. Many thanks to our colleagues for their work to protect responders and recovery workers, restore air quality and clean up. Read more
  • Clifford R.
    Clifford RyanMay 30, 2014
    The Museum is respectfully awesome. Plan for at least 2 1/2 hours. Must purchase tickets prior to going. Be sure to arrive at the museum 10-15 minutes PRIOR to your entry time.
  • Gabriel L.
    Gabriel LouzaoAugust 21, 2014
    Tuesdays have free entrance after 5. The museum itself is huge and has lots of articles. Closes at 9, i got in at 6 and had to rush through some of the end exhibits.
  • Nadia A.
    Nadia ArkhipovaJanuary 27, 2015
    Beautiful place and a very touching exhibition inside the 9/11 museum. Don't miss "on the day, before and after" exhibition - we spent about 3 hours there.
  • Paulo Roberto S.
    You dont have a lot of things to do here. Just see two pools that means the others towers and the construction of the buildings. BUT you must come here to see the biggest tower! It is Awesome!
  • Christian C.
    Christian ChewSeptember 23, 2014
    Open up your schedule when you plan to come (because you need to). You'll want to spend at LEAST 2.5 hours here to just take everything in. This place is deceivingly ENORMOUS.
  • Jake
    JakeFebruary 1
    An incredibly moving tribute to the men and women from that day. Bring tissues for the walk through exhibit, and pay the extra cash for the guided tour of the museum. Ask for Judith.
  • Christine S.
    Christine SJune 29, 2015
    Beautiful pools outside. It was so serene to see all the names of such courageous Americans. I didn't go inside the visitation center or the Freedom Tower, but they were both awesome looking.
  • May ♍.
    May ♍September 7
    This is a very emotional place, be prepared for lots of intense emotions. The museum takes you through the entire day and mixes displays with media and artifacts in an elegant way.
  • HL
    HLApril 17, 2014
    A very impressing place. Prior online booking allows you to pass the long queue. Don't be lured by bracelet offered for donation: near the exit there's a visitor center with lots of merchandise.
  • Eli S.
    Eli ShererOctober 13, 2015
    Do not rush through this. It will take an hour, two, maybe more for the museum. There is a lot of impact. Be ready for it. Kids should understand and be ready to take some time to explain.
  • Scott Kleinberg
    This is an emotional place to be. You should go at least once -- everyone should. An important note: if you come here, please DO NOT take selfies in front of the memorials. Thousands died here.
  • Geoffroy B.
    Geoffroy BablonApril 22, 2013
    Been here 5+ times
    Even though the museum isn't yet open, press your face to the glass and look at the massive, wrecked y-shaped steel girders from the original twin towers, rising the height of the museum building.
  • Daniel D.
    Daniel DelgadoJanuary 26, 2015
    Very somber museum, tastefully designed and humbling. It is an excellent rememberance to the victims of the 9 / 11 tragedies. Godspeed to them all.
  • Sweta M.
    Sweta MohapatraNovember 29, 2014
    Take a seat at one of the benches near the Last Column. They have different first hand accounts from volunteers that are so poignant and amazing to listen to through a handheld speaker.
  • IWalked Audio Tours
    IWalked Audio ToursSeptember 10, 2011
    The Memorial consists of two waterfalls created in the former foundations of the twin towers. The waterfall is surrounded by 400 trees. Design selected from over 5000 proposals. More info in our blog. Read more
  • Ryan R.
    Ryan RossAugust 6, 2014
    Hard to describe the feeling you have when you see the sheer scale of the two great, black pits before you, that were once the footprint of the WTC towers.
  • Frank
    FrankSeptember 22, 2015
    Been here 5+ times
    If you're going to the underground museum, Give yourself 5 hours. But tickets online , show up at your slotted time you'll be rewarded with no lines bring tissues. And they're supplied there too.
  • Ting
    TingJuly 30, 2015
    Beautifully done and powerful memorial to remember the victims who perished in 911 WTO tragedy. Gone are the 2 square towers, in its place 2 hollow square holes with water falling infinitely.
  • Gordon M.
    Gordon MeiJuly 27, 2014
    A pair of structural tridents from the base of the original 1 WTC tower are visible through the museum's glass atrium, by the north pool. The pools -- epic in scale and graceful especially after dusk.
  • Ruben C.
    Ruben Cisneros PerezSeptember 12, 2011
    I still remember my after and before visits to this special NYC landmark. I use to visit also the PEACE MONUMENT "The Sphere" now at Battery Park City but once it was in the middle of the WTC Plaza
  • Rachel K.
    Rachel KAugust 25, 2014
    Snap a picture of a few names around the endless pool and pay tribute by finding their name and picture in the In Memorandum exhibit in the museum and send their picture to the inner chamber.
  • Rachel W.
    Rachel WilsonMay 25, 2013
    People take pictures to remember. No one should forget or be cocky about such a tragic event. It's beautifully done, and the queue moves quickly. Don't complain about the queue; show respect.
  • Heather R.
    Heather RJune 28, 2013
    So glad they didn't simply rebuild over the site. Kids and us were both amazed. Very surreal feeling to stand there knowing what happened there. Very beautiful and moving memorial.
  • Rob C.
    Rob CDecember 9, 2014
    Excellent exhibit! We spent 7 hrs here just looking at things. Tip: there are multiple videos at each station. Don't just watch one!
  • Michelle C.
    Michelle CJuly 26
    Mandatory for anyone who lives in or visits the area. Incredibly moving. Save time getting inside by purchasing tickets in advance at a kiosk (there are a couple tucked away).
  • Daniel K.
    Daniel KarranFebruary 3, 2015
    It's a sad reminder of what happened on this day but also proof of the strength of New York. Honor those who lost their lives and visit to pay your respects. A must do in Manhattan.
  • Heather Anne Princess Of Grand Central P.
    The informative movies are great and museum is worth seeing. FYI there is no pictures allowed in the in memoriam and historical exhibit. Other than that pictures are allowed.
  • Michael O.
    Michael OhrJune 24, 2015
    Very moving, if you have time, check the museum as well. Plan at least 2 hours for it, you can also easily spend 3 or more in there
  • ⚡️ Shaun T.
    ⚡️ Shaun TollertonNovember 8, 2014
    Been here 5+ times
    The best designed and curated exhibition I've ever been to. The artefacts and stories will keep you immersed for hours.
  • Eric P.
    Eric PSeptember 9, 2014
    A quiet place to reflect and remember, especially if you are old enough to remember the original towers. Take photos but be respectful.
  • Hawk P.
    Hawk PangApril 7
    This memorial was incredible. With lots of artefacts and sound recordings from the day. I had hoped for a more positive ending to the exhibition - but it stays on the tragedy throughout.
  • Hani A.
    Hani AlawadiJune 10, 2014
    This museum is a must visit attraction in NYC. It takes you back to 9/11/2001 with a lot of details and stories told by witnesses who lived this tragedy.
  • Heather Anne Princess Of Grand Central P.
    See the movies Facing Crisis: America under attack and a Changed World back to back. Also watch rebirth movie in south tower gallery. Historical Exhibit in the north tower is a must see.
  • Steven A.
    Steven AndrophyFebruary 8, 2015
    An extremely moving (and crowded) museum. Buy your tickets online beforehand and don't be afraid to spend as long as you need inside--I recommend at least 3 hours.
  • Cellucor
    CellucorJanuary 19, 2013
    Breathtaking! There are few words that can explain the feelings and experience here! Be sure to stop and pay your respects whenever you're in the area! Read more
  • Mary
    MarySeptember 11, 2012
    Had a wonderful visit again this year! 2011 was extremely emotional at the opening of this extraordinary memorial! If you haven't seen it in PERSON you must put it on your "To do" List!
  • Carlo F.
    Carlo FMay 24
    You can easily spend 2-3 hours in here. The Historical Exhibition experience room on the lower ground floor is an incredibly moving space - start there.
  • Norman E.
    Norman EllisOctober 23, 2011
    Make a timed reservation online. The entrance is across from the W hotel. Very orderly entry process. Go in the evening. The lights are beautiful and the memorial seems even more serene.
  • E. R.
    E. RivMay 23, 2014
    This place is emotionally overwhelming. For those who were old enough to remember the attack, you get chills just walking in this place. Everyone should out this on your list while in NYC.
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