New Balance NYC Flagship Store

Sporting Goods Shop and Shoe Store
Flatiron District, New York
  • Sunny Y.
    "Check out the treadmill!"(2 Tips)
28 Tips and reviews
  • shoes
  • treadmills
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  • Cole K.
    Cole KennedyDecember 19, 2015
    Been here 5+ times
    Dunno what the deal is with the negative tips, but the staff was super friendly and beyond helpful. Also: Liverpool FC kits!
  • Will S.
    Will SabetAugust 1, 2015
    Best selection of new balance shoes.
  • Edgar H.
    Edgar HolguinDecember 30, 2014
    The staff is the worst!
  • Ben D.
    Ben DruckerOctober 10, 2014
    Staff was helpful and they have a pretty decent selection of sub $100 shoes.
  • Victor R.
    Victor Rodriguez MJuly 26, 2014
    Don't have green 574.
  • Dan C.
    Dan CraigMay 16, 2014
    Been here 10+ times
    Best place for running shoes and old school kicks in the city! Great staff!
  • Allison M.
    Allison MoodyMay 12, 2014
    I had a great experience with Maleeka. She was incredibly detailed and made sure I had everything I needed. Will definitely come back when I need new running gear!
  • Alex P.
    Alex P.April 13, 2014
    Dealt with one guy with stutter, (should have got his name) treated us like royalty!
  • Raphaela F.
    Raphaela F.March 30, 2014
    Very unfriendly stuff
  • Patricio M.
    Patricio MMarch 26, 2014
    Great location
  • Matt P.
    Matt PNovember 18, 2013
    Terrible service and no selection. Go elsewhere.
  • Max W.
    Max WeteringsSeptember 4, 2013
    Small selection and almost no sizes in stock. Unfriendly staff
  • Aaron C.
    Aaron ColmanAugust 18, 2013
    Service is pretty dire, selection is ok.
    Downvoted Aug 29
  • Phil T.
    Phil TangJuly 28, 2013
    Horrible customer service.
  • Drew
    DrewMay 30, 2013
    My 574s from Zappos had a sole that had come unglued. They gave me store credit for the price of the shoes, and I just paid the difference on a brand new pair. Excellent customer service!
  • Janna J.
    Janna JJanuary 15, 2013
    Holy lack of customer service, batman!!
    Downvoted Aug 29
  • Alex
    AlexJanuary 15, 2013
    Great customer service but they didn't have some of the shoes I wanted from their website.
    Upvoted Aug 29
  • Phil G.
    Phil GiacketteNovember 2, 2012
    Come to New Balance Long Island instead. Much better customer service. They take care of you. That's a promise
    Downvoted Aug 29
  • Mike D.
    Mike DudasJune 11, 2012
    Bad experience. Had almost zero shoe styles and sizes in stock
  • Adam S.
    Adam StoneApril 15, 2012
    If you're looking fbor a store with great customer service,well, you'll need to keep looking.
    Downvoted Aug 29
  • heather d.
    heather doughertyApril 15, 2012
    Customer service doesn't seem to be a priority here.
  • Well+Good N.
    Well+Good NYCFebruary 8, 2012
    Hello, the Carrie Bradshaw of runners??!! Go here.
  • Greg H.
    Greg HDecember 30, 2011
    Most unfriendly staff of NY ! Everybody is in a huff !
  • Sunny Y.
    Sunny YNovember 21, 2011
    Check out the treadmill!
  • Thea P.
    Thea PaladNovember 16, 2011
    What's with the bad attitude at the register?
  • Nabeel
    NabeelAugust 14, 2011
    Test out some shoes on the treadmill in the back
  • Nabeel
    NabeelAugust 14, 2011
    Get some custom shoes made here while you wait
  • Ivan Z.
    Ivan ZimnukhovMarch 13, 2013
    Говнище магазин, трудно поверить в это, но в СПб в галерее кроссовок больше и они дешевле!
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