New Haven Union Station (NHV) - Metro North/Amtrak/Shore Line East

Train Station
New Haven
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6.2/10
392
ratings
  • Karl B.
    "The Metro-North ticket vendor also Metro Cards for the Subway."(10 Tips)
    Melody B.
    "We have party train every friday on the 427 shoreline east!"(6 Tips)
    Demilade A.
    "The Sbarro are just too damn slow"(5 Tips)
    Peter C. F.
    "... 1-2 minutes after Metro North trains depart so if trying to save a few bucks,..."(3 Tips)
141 Tips and reviews
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  • shoreline east
  • sbarro
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  • Amy G.
    Amy GrillNovember 29, 2014
    Gorgeous tunnel from the trains to the station. Odd to find a modern tunnel under such a historic building and there doesn't seem to be any architectural connection but I love the tunnel regardless...
  • Seshu B.
    Seshu BadrinathSeptember 11, 2012
    Get in early and find a seat in the first car exiting the city. It will be the first car entering NYC. Helps to avoid the crush of humanity as you try and make your appointment in the Big Apple.
  • Jenn A.
    Jenn AnneApril 10, 2013
    Used my iPhone passbook app today and it scanned perfectly on quick track, told me that my boarding pass was fine. Then it scanned for the conductor checking tickets. Such a hassle-free way to travel!
  • R T.
    R TNovember 4, 2011
    When headed to NYC take the metro north but keep in mind peak Vs off peak. M-f try to leave after 8:18 to save $5. Also buy your ticket at the machine Vs being unprepared on board as you'll pay more
  • Liam K.
    Liam K.November 10, 2013
    Been here 50+ times
    If ride in on the Shoreline East & are switching to the Metro North to New York, hold onto your Shoreline East Receipt-it allows you to pay cash on the Metro North train w/o having to pay the penalty
  • Joe R.
    Joe RapDecember 13, 2011
    If you're on Your way to Boston, make sure to take the Megabus! Its an amazing coach bus that will get You there for $1.50 on week days! Its the deal of a lifetime that will save you hundreds!
  • Brandon B.
    Brandon BrackmanJune 19, 2012
    Best Dunkin'Donuts in all of New England. I recommend a hot coffee while you wait for your departure.
  • Roger S.
    Roger SchonfeldAugust 26, 2014
    Been here 5+ times
    Gorgeous historically significant waiting room, lovingly restored. Take a moment to look at the model trains displayed thoughout.
  • Casey H.
    Casey HinesMarch 29, 2016
    Been here 10+ times
    Even though the website says cash only, you can buy a ticket with a credit card. Also, if transferring from the Shoreline East, show your ticket to get the station fare!
  • Nikita M.
    Nikita MarieMarch 28, 2013
    Been here 10+ times
    The smell of Subway diffuses into the main hall of the train station and makes the entire building smell like rotten lettuce. Sit as far away as possible—after you grab a sugar cookie, of course.
  • Sara .
    Sara 🌈⚔🍾December 10, 2014
    Been here 10+ times
    Lovely old train station. There aren't a lot of food options- Subway, Sbarro, and Dunkin Donuts but free wifi is great!
  • Peter C. F.
    Peter C. FrankNovember 22, 2014
    Been here 25+ times
    #Amtrak trains usually get in about 1-2 minutes after Metro North trains depart so if trying to save a few bucks, expect to wait an hour or so to catch the next one. There are @Amtrak red caps here.
  • Samsonite
    SamsoniteMay 3, 2011
    Enjoy the refreshing décor at New Haven Railroad Station. The interior features limestone walls, ornate ceilings, chandeliers and stainless steel ceilings in the tunnels leading up to the trains.
  • R T.
    R TNovember 4, 2011
    This train station is located in one of the more shady parts of new haven. Steer clear of the dealers across the street from the station and the projects.
  • Daniel A.
    Daniel AdamsJune 3, 2013
    Been here 5+ times
    The new trains are comfortable and have power to charge your dying cell phones.
  • Marc S.
    Marc SAugust 19, 2011
    Been here 25+ times
    If you're commuting on the shoreline east, save your receipt and you can buy your metro north ticket on the train for the same price inside the station if you're in a rush, saves you $6
  • Josh F.
    Josh FarberDecember 6, 2010
    Been here 25+ times
    Save 20% on Amtrak fares on the Vermonter train through 10/31/11, or get $12 fares if traveling between 2 Vermont stations through 12/31/10. Be sure to book 3 days in advance. Awesome deal! Read more
  • Karl B.
    Karl BrousaidesApril 19, 2015
    Been here 10+ times
    It's easy to find. The Metro-North ticket vendor also Metro Cards for the Subway.
  • Kimberly B.
    Kimberly BJuly 28, 2013
    Been here 25+ times
    When you're connecting from Shoreline East, make sure you have cash to pay for your Metro North ticket on board. I had to run to buy my ticket inside and barely made my "connecting" train.
  • Derek D.
    Derek DukesSeptember 15, 2012
    Been here 50+ times
    They have two Zipcars here...both blue Ford Focuses. One's a sedan and the other is a five door hatch!
  • Heather C.
    Heather COctober 7, 2012
    Been here 25+ times
    Women's room doesn't have trash disposals in the stalls. That means you have to toss out any feminine hygiene products used in the trash in front of everyone. Awesome.
  • DonTonTingo
    DonTonTingoMay 1, 2013
    Hot damn. Be sure to leave enough time before your train to buy tickets in the station. $22 on board off peak to grand central. Cash only!
  • Nancy
    NancyFebruary 22, 2011
    During the winter months, stay upstairs in the station instead of waiting out near the track until a couple minutes before your train is expected. It's warmer and not as crowded!
  • Ken K.
    Ken KApril 2, 2014
    Been here 5+ times
    If you see am outlet on the train, do not charge your electronics because the current surges and is likely to damage your equipment - do t be tempted!
  • David D.
    David DSeptember 5, 2010
    Been here 10+ times
    A large secure waiting area with Amtrak and MTA Metro North ticket windows. The station offers two Dunkin Donut stores, a Subway (Sandwiches), and Sbarro. There is a nice newstand with newspapers, m
  • Chris O.
    Chris OLearyAugust 30, 2012
    Been here 50+ times
    CTDOT promised that construction in the corridor downstairs would be complete by May 2011. Call your legislators and demand answers!
  • Krystal L.
    Krystal LivingstonAugust 23, 2013
    Been here 5+ times
    New metro north trains are pretty spiffy looking and have plugs next I every seat! Score!
  • Glenn L.
    Glenn LaudenslagerNovember 7, 2013
    Been here 50+ times
    One of the most architecturally pleasing small train stations you'll find
  • Jason L.
    Jason LaFrenaisApril 5, 2012
    Is it that difficult to put some signage in the hallway? Walking all the way back to the station to find out what track my next train is on is absurd!
  • Jim C.
    Jim CMay 6, 2013
    Look for the free Green Shuttle outside the station leaving every 20 min to the downtown Green
  • Heather C.
    Heather CheneyJanuary 13, 2013
    Been here 10+ times
    If you buy your Metro North ticket at the window or on the train, you're an idiot. Ticket Vending Machines are your friend.
  • Chris O.
    Chris OLearyJune 30, 2011
    Been here 50+ times
    Come for the trains, stay for the gross incompetence that leads to a two-year long renovation of a 100-foot long hallway!
  • Roslyn
    RoslynMarch 21, 2012
    Been here 50+ times
    Seriously, they're just letting the dogs walk up and sniff you, if I'd something you'd never know, and there's food being served in here!!!
  • Glenn L.
    Glenn LaudenslagerJune 5, 2013
    Been here 50+ times
    Great station. Plenty of seating, decent food options in a pinch...nothing fancy, though.
  • scott v.
    scott vMarch 1, 2015
    Give yourself some extra time to take in this historic station.
  • Nigel S.
    Nigel StukeSeptember 4, 2011
    The sbarro downstairs will sell you to go beers in a paper bag if you ask nicely
  • Derek D.
    Derek DukesSeptember 19, 2012
    Been here 50+ times
    GCT bound trains usually leave from Track 14...hopefully it'll be one of the new M8's!
  • Ali C.
    Ali ColangeloMarch 26, 2016
    Been here 5+ times
    Nice station, but place needed more bathrooms like yesterday. Impossible to use one in a timely fashion.
  • Best Delegate
    Best DelegateSeptember 6, 2011
    Cab rides are about $10 to the main campus. You might be able to share a ride with a few Yalies
  • Khalil i.
    Khalil ibitefoodJanuary 29, 2014
    Great architecture and history
  • Jeff R.
    Jeff RoeserAugust 31, 2014
    Been here 10+ times
    Pay no mind to the countless TV monitors that have yet to be put to use after sitting for years
  • DonTonTingo
    DonTonTingoMay 1, 2013
    Don't know if it was just me but the mta website showed the last train from union station to grand central at 550pm! Get to the station and the schedule board showed later trains. Wtf!
  • John S.
    John SampognaFebruary 25, 2012
    On Tuesday's you can watch @jessebrightman "jersey turnpike" on the platform. He works for tips so be kind.
  • Glenn L.
    Glenn LaudenslagerAugust 7, 2013
    Been here 50+ times
    Plenty of parking adjacent to station.
  • Christopher A.
    Christopher AgostiniSeptember 27, 2013
    Been here 50+ times
    The new style trains have outlets at every seat.
  • Tony Z.
    Tony ZeoliDecember 16, 2011
    The last off-peak train to NYC is at 11:38 pm. Don't miss it or you are screwed.
  • Jeremy W.
    Jeremy WhippleDecember 17, 2012
    Been here 100+ times
    They're finally done "renovating" half the tunnel!
  • Josh P.
    Josh PowersNovember 17, 2011
    Been here 5+ times
    Trains to grand central are always the last track..go all the way down the hall on right. Every time.
  • Melody B.
    Melody BakerSeptember 14, 2010
    We have party train every friday on the 427 shoreline east! Beer n apps! Stop in to the last car if ur around!
  • Austin A.
    Austin AsheNovember 25, 2011
    Been here 5+ times
    If you are looking for the megabus it pulls up right in front of the station NOT where the other buses pull up. Also important. Sometimes megabus uses "Dattco" buses
  • Paul
    PaulJanuary 26, 2010
    The downstairs dunkin donuts is faster even when the line is longer because it's all commuters. Tourists use the upstairs one.
  • Dan P.
    Dan PullmanJanuary 24, 2015
    The easiest way to commute to NYC. I drive here from Boston.
  • Ray C.
    Ray CallowayMarch 19, 2012
    Been here 10+ times
    The station has decent free WiFi in the waiting area. Very convenient.
  • Jaymi
    JaymiMay 16, 2011
    This is the cleanest, smoothest, most on-time public transport ever. Read more
  • Teresa M.
    Teresa MaeJuly 9, 2015
    The trains are chill. Would ride again y'all. Would ride again.
  • mickeymania
    mickeymaniaNovember 19, 2014
    Clean, bright, nice surroundings
  • JMS
    JMSNovember 19, 2011
    While waiting for your train play the Yale or not people watching game. e.g. Yale
  • George K.
    George KurtykaJanuary 16
    Been here 5+ times
    I love this train station.
  • Cherron J.
    Cherron JordanDecember 5, 2011
    Been here 100+ times
    Fastest and less crowded way to get to Stamford.
  • Erin C.
    Erin CMarch 20, 2011
    Bring your card or print your reservation code. The Quik-trak machines do not have CCD scanners.
  • Tyler R.
    Tyler R.March 16, 2012
    Been here 10+ times
    Save a lot of minutes and get dropped off quickly in the bus area -- beats playing "avoid the taxis"
  • Channing H.
    Channing HilliardJune 20, 2012
    Been here 100+ times
    Be happy if you catch a new train down to Grand Central!
  • The Havenist
    The HavenistMarch 19, 2012
    A cool, historic station that feels like a tiny GCT.
  • Billy G.
    Billy GillenSeptember 6, 2013
    Been here 50+ times
    The ticket people could be friendlier.
  • Şwaииγ【ツ】
    Şwaииγ【ツ】October 31, 2011
    Been here 5+ times
    they filmed a movie with De Niro here, in the metal tunnel on the way to the train
  • Anna Maria V.
    Anna Maria VMarch 7, 2012
    Blue line shuttle brings passengers to Yale-New Haven Hospital; red line goes to Yale University.
  • Derek D.
    Derek DukesMarch 13, 2013
    Been here 50+ times
    The train models on the benches are pretty neat.
  • Oron A.
    Oron ArbogastDecember 19, 2012
    Both tunnels now open! Just in time for the holiday crunch.
  • Angy
    AngyJanuary 14, 2012
    Been here 10+ times
    The donkin donut downstairs is closed for weekends.
  • Tiago R.
    Tiago RodriguesApril 6, 2013
    Been here 5+ times
    You pay the same price for an old train that is filthy and coated in scum that they obviously stopped cleaning months ago. Schedule doesn't tell you if train is old or new.
  • sonia
    soniaNovember 20, 2014
    The train station scene from Kabhi Alvida Naa Kehna (bollywood movie) was taped here
  • Rich B.
    Rich BrooksApril 13, 2012
    Avoid the Sante Fe grilled panini. More of a steamed panini.
  • Becky U.
    Becky UmbachJanuary 7, 2012
    Very few outlets altho you can use the one by the vending machines if your desperate and don't mind looking stupid
  • Derek D.
    Derek DukesSeptember 15, 2011
    Been here 50+ times
    Not too bad except for the scum that hangs around there. Lots of recently released jailbirds since the jail is practically next door.
  • Charlie S.
    Charlie SneathJuly 13, 2015
    Been here 50+ times
    On the platform: if the station is on your right, you're facing NYC (west).
  • Marian C.
    Marian CutlerJune 18, 2012
    Amtrak might want to invest in its wifi offering. Spotty would be a compliment.
  • Roslyn
    RoslynMarch 26, 2012
    Been here 50+ times
    Listen carefully, you don't want to be in the wrong car for your stop, doors close, next stop and turn around.
  • Amtrak
    AmtrakJune 20, 2011
    Save up to 25% on Northeast Regional just for booking 2 weeks early!
  • Kathy P.
    Kathy ParksMay 5, 2012
    if dunkin donuts line is long go downstairs. there's another one there, moves faster.
  • Wayne S.
    Wayne SchulzJanuary 1, 2010
    Been here 25+ times
    Go to the left when heading up to board trains. It's less crowded because most people go right.
  • Keith W.
    Keith WarzeniakAugust 22, 2011
    If you smoke in front of this place you are guaranteed to be bummed for a smoke. Its happens to me every time.
  • Andreas K.
    Andreas KourouklisSeptember 11, 2013
    Been here 5+ times
    Where the engine changes from electric to diesel!!
  • Melody G.
    Melody GambinoAugust 25, 2014
    Been here 5+ times
    Go to the downstairs dunkin, not the upstairs one
  • Jean P.
    Jean PerkinsMarch 3, 2010
    Not much in the way of food. Bring a picnic from home unless u can live on Dunkin Donuts.
  • christy r.
    christy robinsonJanuary 3, 2015
    there's a subway dunkin donuts and something else just your average chain restaurants
  • Adam W.
    Adam WishneuskyAugust 22, 2011
    Been here 25+ times
    Soda machines take credit cards! :)
  • Josh F.
    Josh FarberApril 11, 2014
    Been here 25+ times
    Stay away from the Union News newsstand. They'll sneak in an extra charge to use your debit/credit card and not tell you. Not cool.
  • Nadine P.
    Nadine PasterczykSeptember 18, 2016
    Been here 5+ times
    Pretty easy parking situation.
  • Derek D.
    Derek DukesNovember 10, 2011
    Been here 50+ times
    If smoking outside, try not to stand in one place. Someone will try to bum one off you.
  • Glenn L.
    Glenn LaudenslagerMarch 20, 2014
    Been here 50+ times
    Amtrak almost always comes in on track 1
  • Nate B.
    Nate BeattyApril 25, 2015
    Been here 10+ times
    Just not the same since they replaced the analog schedule board
  • Ximena
    XimenaJanuary 26, 2012
    Been here 25+ times
    Go to the DD downstairs, the employees there actually do their job
  • Channing H.
    Channing HilliardApril 4, 2012
    Been here 100+ times
    This is generally Amtrak's northboind track
  • Derek D.
    Derek DukesJanuary 30, 2013
    Been here 50+ times
    Haven't seen the drag queen in platform shoes in a while.
  • Lisa C.
    Lisa Carlucci ThomasMarch 30, 2011
    Been here 10+ times
    listen to the train schedule board click-clack http://bit.ly/gcSTgt
  • Jeffrey G.
    Jeffrey GilesSeptember 27, 2014
    Quaint and beautiful
  • Matthew D.
    Matthew DoddsFebruary 24, 2013
    Dunkin Donuts has free WiFi!
  • Monika K.
    Monika K.September 28, 2011
    Been here 25+ times
    Student discounts for Metro North only apply for high school students. What a joke!
  • reece p.
    reece pachecoOctober 27, 2010
    don't wait in line at the Dunkin in the lobby... there's another one on the way to the tracks that's usually empty.
  • Andru M.
    Andru MJune 25, 2015
    Been here 25+ times
    no benches outside while you wait for train
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