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Clothing Store and Department Store
  • Bonnie K.
    "Awesome service as always!! See Silvana in Encore dept."(2 Tips)
    Lindzie T.
    "Free parking validation with any purchase!"(2 Tips)
    Jonathan D.
    "Excellent customer service and best men's shoes around."(9 Tips)
    Nichelle Stubbornanddetermined H.
    "The red velvet cupcakes from the cafe are to die for"(4 Tips)
54 Tips and reviews
  • shoes
  • encore dept
  • café
  • lump crab
  • she crab soup
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  • Recent
  • Popular
  • Goksel T.
    Goksel TanNovember 29, 2017
    This store doesn’t have a soul yet they still try to be high end
  • Michelle P.
    Always has exceptional service. No hassle returns.
  • Brenna G.
    Brenna GrahamMay 29, 2017
    Poorly organized
  • Calla S.
    Calla StapletonMay 11, 2017
    Large Nordstrom! Validate your parking at customer desk.
  • Michael S.
    Michael StochlinskiApril 14, 2017
    Been here 10+ times
    Customer service is great in menswear departments
  • Ultressa D.
    Ultressa DiamondMay 8, 2016
  • Rebecca S.
    Rebecca SwansonApril 10, 2016
    Nice cafe if you want to avoid the crowds and noise of school groups in the food court.
  • Ellen G.
    Ellen GalitJanuary 7, 2016
    Theyre not very helpful. They judge your pocket based on your appearance. I hate shopping here bc of the service but they have certain brands i cannot find in other places.
  • Jonathan D.
    Jonathan DagleMarch 11, 2015
    Excellent customer service and best men's shoes around.
  • Kathryn A.
    Kathryn AndersonSeptember 3, 2014
    I love that I can metro here and return the shoes that didn't fit (ordered online). Then shop some more!
  • Ann S.
    Ann S. ChirhartJanuary 19, 2014
    Shoes! Zella work out clothes. Handbags! Top shop!
  • Sip With S.
    Sip With SocialitesDecember 31, 2013
    Visit Chaya at Clé de Peau. She's amazing!
  • Akaialy A.
    Akaialy ANovember 4, 2013
    Incredible customer service! If it is Christian Dior see Caroline and if is it Tom Ford look for Grace. In the fragrance department, Bond No. 9 ask for Eduardo and for Creed either Salem or Senka.
  • Antoinette M W.
    Antoinette M WilliamsSeptember 18, 2013
    Been here 10+ times
    @joMalone fragrance Master Classes are outstanding!
  • Brea E.
    Brea EllisJune 7, 2013
    The She crab soup is creamy and delicious and has both lump crab meat and lobster
  • Brea E.
    Brea EllisJune 7, 2013
    New charging station across from Customer Service, you can order a latte or peach ice tea & have it delivered to you while you're charging your phone!
  • Bonnie K.
    Bonnie KnightMarch 30, 2013
    Been here 50+ times
    Awesome service as always!! See Silvana in Encore dept. she's amazing!
  • Maleka L.
    Maleka LenzyMarch 28, 2013
    Anthony in Mens shoes is the best!
  • Marilyn G.
    Marilyn GreeneMarch 11, 2013
    Excellent customer service, as long as you let your "server" know what you expect! I would never call them pushy.
  • Harrison
    HarrisonMarch 10, 2013
    Been here 5+ times
    You have to make a $25 purchase in order to get free parking! They no longer validate if you have Nordstrom card.
  • Maleka L.
    Maleka LenzyMarch 4, 2013
    Anthony in Mens shoes is Awesome!
  • Sara G.
    Sara GrecoOctober 28, 2012
    The customer service is awesome!
  • Melissa P.
    Melissa PlummerOctober 14, 2012
    Been here 5+ times
    The customer service in women's shoes is sub-par. I had to hunt for a sales associate instead of being greeted when I entered the department. They definitely need some refresher training.
  • Lindzie T.
    Lindzie TiteraSeptember 29, 2012
    Been here 5+ times
    Free parking validation with any purchase!
  • Jennifer W.
    Jennifer WSeptember 16, 2012
    Seriously the best customer service in the whole mall. Not pushy, always knowledgable, and so nice. Worth the slightly higher price tag.
  • Lia
    LiaAugust 16, 2012
    M.A.C. and Trish McEvoy associates were absolutely awful
  • Susie C.
    Susie C.July 23, 2012
    Been here 5+ times
    There's a Nordstrom Rack across the street with wonderful deals.
  • Nichelle Stubbornanddetermined H.
    Nichelle Stubbornanddetermined Har-vMay 28, 2012
    Been here 5+ times
    The red velvet cupcakes from the cafe are to die for
  • Carol W.
    Carol WeheMarch 31, 2012
    Bathrooms on the third floor include a mothers' room and a comfy sitting room.
  • Ronnessa W.
    Ronnessa WilliamsMarch 22, 2012
    Cute Burberry dresses for infants
  • Taye
    TayeMarch 3, 2012
    Great customer service. Go see James!
  • Strawberri R.
    Strawberri RedFebruary 17, 2012
    Check out my no.1 salesperson JAMES @The Rail!
  • Kristin S.
    Kristin St. JohnJanuary 13, 2012
    Been here 25+ times
    Sylvana in the Encore Dept rocks!
  • Otto
    OttoDecember 22, 2011
    There are often wonderful pianists playing on the grand piano on the first floor.
  • Brian A.
    Brian AndersonDecember 17, 2011
    If you buy something here make sure you go to customer service on 3rd floor and get free parking validation for the mall garage!
  • john m.
    john marshallSeptember 20, 2011
    great sotre to shop and work
  • David P.
    David PhillipsSeptember 18, 2011
    Nick in mens totally rocks my wardrobe, has a great eye for what will look great on anyone
  • David P.
    David PhillipsSeptember 16, 2011
    Nick in mens rocks my wardrobe!
  • Nikki J.
    Nikki JonesAugust 6, 2011
    Check out the Espresso Bar for the Mocha Banana Ice Storm. Fabulous.
  • KV
    KVJune 27, 2011
    Been here 5+ times
    If your in Lingerie, look for Christina she's the best!!!
  • Joe Z.
    Joe ZézitoApril 19, 2011
    The only place to shop for men's shoes. I don't wear women's shoes, so I can't speak to that.
  • Greg P.
    Greg PalmerApril 19, 2011
    Get a shoe shine here. They use premium polish, do a great job, all for $2.50
  • Jennifer S.
    Jennifer SimmonsApril 5, 2011
    I love this place and the Creed, Smashbox and Nars counter is divine. They do great eyebrows too
  • Gita R.
    Gita RamMarch 20, 2011
    Been here 10+ times
    Love the BP section! The staff is always friendly and ready to help.
  • Steve G.
    Steve GJanuary 22, 2011
    Sales in mens sportswear are great.
  • Antoinette M W.
    Antoinette M WilliamsJanuary 15, 2011
    Been here 10+ times
    Visit Sophia at the Jo Malone counter for a unique fragrance experience!
  • Kristen
    KristenNovember 29, 2010
    Been here 25+ times
    I love the t.b.d. Department on the 3rd floor! Everyone is so nice and friendly. The department has really cute stuff as well. The best department in the store if you ask me.
  • Jacob K.
    Jacob Kaufman-OsbornNovember 6, 2010
    There are two very comfortable leather chairs near the escalator on the second floor. They're perfect for lounging in while you wait for someone to finish shopping.
  • Meagan O.
    Meagan O'DanielNovember 4, 2010
    Been here 5+ times
    Ask for Lalita Johnson at the Clinique counter. She's great!
  • Matthew B.
    Matthew BrandonNovember 4, 2010
    Been here 10+ times
    I work for NARS cosmetics and love everyone I work with. Awesome atmosphere anywhere in the store and everyone is approachable and always ready to help and make anyone happy at the end of the day!!!!!
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