The treatment room is great but book a few days in advance
Treatments are lovely: massages and facials in particular. Food is pretty average. Connoisseur rooms overlooking the gardens are good value.
Don't go to the wrong but similarly named hotel up the road
Don't ask help with your bags up the stairs, overweight douchebag at the front desk will send a 100 pound young woman to pick up your bags...made me feel like such an idiot.
First room, radiator and lights broken, we were moved into a smaller room. Rooms themselves not that impressive for four star. Baths with shower heads. Think conference venue, not romantic weekend.