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Palace Hotel

Hotel · SoMa
2 New Montgomery St (at Market St), San Francisco, CA 94105, United States
Credit Cards:
Yes (incl. American Express)

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Based on 327 votes

People like this place

  • What you need to know
    Ryan S.
    "Beautiful hotel and staff are exceptionally helpful"(7 Tips)
    Holger L.
    "Love the pool and the Sidecars at the Pied Piper bar..."(3 Tips)
    Summer M.
    "Indoor pool gym and spa great!"(2 Tips)
    Kim Cruz B.
    "famous “The Pied Piper of Hamelin” mural at the Pied Piper Bar."(2 Tips)
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124 tips and reviews.

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  • all tips and reviews
  • tea
  • gardens
  • fancy
  • piper of hamelin mural
  • breakfast food
  • indoor pool
  • cocktails
  • hotel
  • comfortable
  • tours
  • scenic views
  • brunch food
  • wine
  • pies
  • spa
  • risotto
  • martinis
  • quiet
  • palaces
  • staff
  • Lisa C.

    Love it all. Tea is the best!

    Lisa Coonts · 1 week ago
  • Nirnaya L.

    The hotel rooms are big and the bathroom esp the toilet is very fancy technology 😁

    Nirnaya Lohani · 2 weeks ago
  • Lauren M.

    This place is gorgeous inside; but the door is actually on New Montgomery between Mission and Market -- don't believe google maps directions!

    Lauren Mac · 3 weeks ago
  • 🔰 Kit O.

    New restroom code is 3852, enjoy.

    🔰 Kit Oliynyk · 3 weeks ago
  • Bennett W.

    Very nice clean hotel facility and the staff members are professional and friendly

    Bennett Wong · October 9
  • Runqiu C.

    Beautiful hotel but the garden court brunch is meh... Overpriced and pretty average

    Runqiu Cai · September 15
  • Susan E.

    Bathroom code is 3741

    Susan Ehrlich · September 3
  • Maina K.

    Fancy hotel, no free Wifi

    Maina Khoja · July 20
  • Lolly W.

    5* service, old school grand entrance, beautiful lofty ceilings with marble floors and the Garden Court for high tea! Highly recommend for a treat of a stay in the financial district!

    Lolly Welch · June 8
  • Gordon W.

    This hotel is in need of a major facelift. The rooms are showing their age and look ratty.

    Gordon Wright · May 25
  • Rachelle C.

    BE WARNED! The BRUNCH IS GONE!!!!! :(:(:(

    Rachelle Cardona · April 19
  • Prateek R.

    Room's aren't huge. But the breakfast hall is kinda spectacular

    Prateek Rungta · February 13
  • ℰℓenaᶳᵘ²

    The Palace Hotel is one of the old classic hotels in San Francisco. I will definitely stay here next time in SF. Absolutely stunning place.

    ℰℓenaᶳᵘ² · December 17, 2014
  • Margaret R.

    Beautiful Gingerbread Houses and Holiday Tea

    Margaret Ryan · December 15, 2014
  • 🔰 Kit O.

    Restroom code is 1915. I still can't believe that's actually a thing.

    🔰 Kit Oliynyk · November 17, 2014
  • Lena S.

    Time to get some rest

    Lena Sy · October 24, 2014
  • Cale Y.

    Listen to their amazing piano player every night in The Garden Court. Your own private concert.

    Cale Yarborough · October 17, 2014
  • Bryson S.

    Warren G. Harding died here. Room 8064.

    Bryson Shellito · September 7, 2014
  • Trevor F.

    Best value for your Starpoints in SF!

    Trevor Filter · August 22, 2014
  • CNN

    With a soaring stained glass ceiling, marble floors and mammoth chandeliers, the Palace summons the San Francisco of yesteryear. Read more

    CNN · August 6, 2014
  • James K.

    A decent gym and great pool if swimming is your thing.

    James Kiernan · July 30, 2014
  • Shane B.

    Need more Concierge staffing - ALWAYS a line not to mention their phone constantly ringing!

    Shane Bailey · June 30, 2014
  • Alex L.

    Beautiful lobby and dining room.

    Alex L · April 27, 2014
  • Pamela O.

    You can find bike parking in the hotel garage across the street.

    Pamela Ocampo · March 26, 2014
  • Rose J.

    They now lock their restrooms :-(

    Rose J · February 26, 2014
  • Liz D.

    This hotel is beautiful!! Beds are very comfortable & they even have robes! Also no coffee makers in the room BUT just ask & one will be brought up for free with lots if coffee, teas, cream & sugar!

    Liz D · January 17, 2014
  • Richard B.

    Free water

    Richard Bader · January 11, 2014
  • Natalie S.

    Super thin walls. Bring earplugs for your stay. Parents with kids aren't considerate enough to stop them from running down the halls screaming at 8am.

    Natalie S. · December 28, 2013
  • Victoria E.

    NYE International Ball 2014 Party at Palace Hotel, San Francisco, CA, early @ Tuesday December 31 2013. Grab your tickets @

    Victoria Elli · December 10, 2013
  • Leigh B.

    No in-room coffee and none available downstairs until 6a. Not very east-coast-time-zone-stuck friendly.

    Leigh Brown · November 11, 2013
  • Ryan S.

    Beautiful hotel and staff are exceptionally helpful

    Ryan Servatius · November 11, 2013
  • Jonathan Y.

    Get a high floor corner suite. It's super quiet at night and enough space to stretch out.

    Jonathan Ye · October 12, 2013
  • Richard C.

    News to me: There's a full-service UPS store on the 2nd floor, where the conference rooms are.

    Richard Chen · October 9, 2013
  • Todd A.

    I heard good things but this place is way overpriced for the experience. Didn't feel "welcome" at all. Staff never says 'hi' even when you walk right by them. No coffee & $15 Wifi sucks too.

    Todd Armstrong · October 3, 2013
  • Sarah M.

    Great hotel, but no free internet.

    Sarah Murphy · September 23, 2013
  • Leyla A.

    Debbie Lew (the concierge) is a gem. Extremely knowledgeable and willing to assist guests with every detail of their sight seeing.

    Leyla Arsan · September 8, 2013
  • Steve W.

    Great hotel, staff, and location. Water pressure in the shower was phenomenal. Only complaint: lack of outlets by beds (for iPad and phone).

    Steve Wright · August 24, 2013
  • Joe D.

    The Garden Court is b.e.a.utiful. Feels like Vienna and they even play some quality Mozart.

    Joe Dudas · July 17, 2013
  • Shaun H.

    Total elegance, do not second guess...

    Shaun Harrison · July 1, 2013
  • Cassie A.

    Ruben at the front desk is super nice!

    Cassie A. · June 28, 2013
  • Babberly S.

    Beautiful hotel!

    Babberly SF · June 25, 2013
  • Charlie W.

    Did you know that US President Harding died at the Palace Hotel on August 2nd, 1923?

    Charlie Wärendh · June 25, 2013
  • Emilio D.

    If you are here for a conference or at least 4 hours, valet-park your car; the Palace's flat day rate is less expensive than area self-parks. See James in the penguin suit up front--he's your guy!

    Emilio Disanluciano · June 24, 2013
  • Nirnaya L.

    Get the Market Gimlet! For a summer day, this cool cucumber drink is refreshing and a good amount of alcohol;)

    Nirnaya Lohani · June 8, 2013
  • Francesca K.

    This hotel is beautiful. Have lunch in the Garden Court if you can.

    Francesca Krihely · May 16, 2013
  • Nick K.

    Great place to stop in and use the bathroom unnoticed!

    Nick Kinling · April 27, 2013
  • John P.

    Purity Martinis at the Pied Piper are divine.

    John Pomeroy · April 1, 2013
  • Nate S.

    Weird tiny pillows. Beds aren't too squishy though

    Nate Sandford · April 1, 2013
  • Ivan R.

    Ask the concierge for help if needed...they are some of the best in the business!

    Ivan Resnikoff · March 26, 2013
  • Timothy O.

    Overpriced and restrooms on ground floor a joke. Conference mania = bad UX.

    Timothy O'Reilly · February 27, 2013

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