People tend to check in during these times:
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Still ridiculously long shuttle waits.
Make sure you're not in a hurry to get your car!! We waited over 20 minutes!!
Heed the warning about the shuttle. Long wait times and overcrowded busses. Not a way to run a business
Smooth process for me
Get the car with a full tank so you can return it empty - quick and easy.
Allow plenty of time. Shuttle took almost 30 minutes to show up!