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There is absolutely nothing that is efficient about this car rental place. Unless you have an hour to get your car, don't come here.
Don't bother. Slow, unorganized, discourteous and dirty. Spend a few bucks more and don't have an experience you want to forget.
Do NOT rent here! Terrible experience from start to finish. No responsibility taken or actions to make it better. And it sounds like everyone else here today has had the same experience.
Waiting in line now...15 min and after reading tips, I am nervous.
On the itemized fees, it says $45 for airport, but it's nowhere near the airport. I don't understand this fee. Don't rent if you don't want to be ripped off, but get insurance if you do. Worth it.
This place is a complete mess. It took us over two hours to get our car and we were 4th in line with 3 people working the counter. They even ran out of cars to give people. Truly awful experience.
Staff much nicer than other rental companies and they were way more flexible too. Highly recommendable - even though you need to take a shuttle from SFO for 5 min It's worth it
Try to speak to the clerk they won't try to up sell you so much .
Prepare to travel 15 mins north of airport + wait 10 mins for shuttle to take you there from outside the rental car terminal.
DONT RENT HERE. TERRIBLE SERVICE AND BAD CARS.
DIE before renting from here.
It's not in SFO as it's says on Kayak. Second, the staff is really rude and hard to trust. Ended up paying $120 more than what I ordered. I saw 2 customers canceling their booking cause of surprises!
I ate, took a dump, got hungry again, then ate my leftovers and proceeded to take another very healthy dump all while waiting in line here for a rental car I booked yesterday.
It's a Monday afternoon and waited over 2hrs, also not at the airport, DONT RENT FROM HERE
Watch their hidden charges.
Turnaround and go somewhere else. Period.
Yes, this place kinda ghetto but I pay way too much lesser than the one at the airport.
Expect to pay more.
Very disappointing. Wish I could have accessed these reviews before I booked here. Foursquare needs yelp features, but yelp needs to be more accurate
Not at SFO and doesn't open until 6 am on Sundays. Avoid if you have a weekend red eye flight.
Expect to pay about double the advertised amounts advertised with insurance and deposit. If you use an overseas credit card, the deposit amount is much lower.
Well worth it! Free tram that takes you from airport to Payless just around the corner.Line was long at airport rental car companies, this was probably faster even though it was not right on airport.
Staff is very nice, but it isn't the greatest. It is definitely one of the worst.
This place sucks.
People here were super nice and wait wasn't that bad for me, but yeah this definitely it's not at SFO with the other rental companies
More trouble than it is worth
Don't EVER rent here. It's ridiculously far from the airport, and they are pretty backwards in terms of automation and customer service.
Waited almost an hour to get my rental. Super super slow.
Don't be fooled by travel sites- this is not at SFO. It's in Brisbane.
What Noah said...you payless. You get less. Calling this an "airport car rental" is a stretch
place is ghetto