Payless Car Rental offers discounts and low rates for rental cars at popular travel destinations throughout the US, Canada, Mexico, Europe, Asia, and the Caribbean.
Avoid this place like the plague. Rude and agressive staff with bait and switch tactics. Decline the expensive insurance option and get hit with a $350 hold on your car for the duration of your trip.
They quote you one price that's way lower than what they charge upon return. my rental was supposed to be $177 for 3 days but they charged $230 for taxes and "private fees".
Get ready for a lot of waiting.
Bare bones but overall ok experience. Cheap rates and terrible line to check out but balanced but quick return process. Would consider renting again.
They will nickel & dime you. Go somewhere else. You can't drive over 100 miles in a day or add a driver without being charged!
Don't do it. They require you to get their insurance or you have to leave a $350 deposit. Seriously!
Their attitude is smug, condescending and repulsive check hotwire for cheaper prices at any other car rental place
Be prepared to pay a fee for EVERYTHING!! Even an extra driver
Some employees were very rude (wanted to slap this one guy) but another employee went out of their way to help
I hate car rental companies. HATE.
Yeah fuck this place. Looks cheap online but then they stab you in the back!!
There's a $350 deposit they don't tell you about when booking. It goes back on your card 2 days after returning, but was not prepared for that. Staff is also rude. Ill use hertz next time.
They are not honoring the discount.
Worst place ever. Do not book here. They are a rip off.
Try to avoid this place. Rude and lazy staff. They make you go over and log previous damages. Never again...
Terrible don't use this place long lines staff that doesn't care and broken parts in car
You get what you pay for--service can be a bit slow but I've never had problems here. Cheapest rentals I've found and have never had any of the bad experiences people mentioned.
Off site location.
They were messing around with my bank account & it took almost an hour to get our car. One good thing, the car was clean & brand new.
Agree with all of the other negative reviews. Rude and SLOW staff.
Super long wait even though I already prepaid online. Rude employee. Won't be renting from this company again
Waited over 45 minutes for their shuttle. They don't make it clear that it only shows up if you call from a special phone in MCO. Shuttle was dirty and had a window busted out in it. Not worth it.
Worse place to rent a car don't ever rent here. They don't have your car They charge a 350 deposit plus your car. They up your rental price and force you to take their insurance at $19 a day.
Don't rent from this company!! The price isn't worth it at all. Poor customer service and misleading information online. I'm so disappointed.
Slow Lines. Lack of Employees.
Rental process is ridiculously slow. Took over 30 minutes to get 5 different renters through the line. Payless...wait more.
They messed around with my credit card. I saw they charged me twice for the car, which I hadn't finished using. When I arrived to return the car, the charges were gone.
Great service, LOW price, and nice cars
Saved a ton but was not aware of the $350 deposit otherwise a great deal!!
The receipt is a contract. You need to keep it in the car as proof of insurance in case you get pulled over. They didn't tell us that upon renting but threw a fit when we returned the car.
I got a '12 Toyota Corolla. I did purchase the insurance so didn't have to leave a deposit. Pick up was a breez. Was told car was full but wasn't. They filled it up and I was on my way. Ill rent again
My car was supposed to be $56 and they charged me $70 because the car was not completely full. I went back to the gas station and put $3 in and Payless refunded me $12.
Okay place. Great price. If you opt out of insurance you have to leave a 350.00 deposit.
They were very nice!! Staff great customer service.
Bad service! Very dirty and do not give you any direction as to what you are doing.
So filthy here that i feel like i need a shower... Smells like a rest stop urinal
Awful experience. DO NOT RENT HERE!!!!
Never rent from them! My online quote was $130, had to get their insurance or pay an extra $350. My total pill was $300!!! JOKE.
Don't rent here the shuttle loses your bags. Bad experience.
Terrible. Just gross. Never again.
The guy that does the optional detailing is a good guy and does a great job. Love coming back to a shiny car :)
Cheap cheap car! Worked great and saved a bundle compared to other companies. Not the newest cars but no problems at all.
Great place to park when flying out of MCO.
What a dive. The cars are ok & cheap, but it takes nearly an hour to get your car, and the service reps are aggressive to near hostility when trying to sell more crap. Next time I go National!