Payless Car Rental

Payless Car Rental

Rental Car Location
5309 McCoy Road, Orlando, FL 32812
Credit Cards:
Yes (incl. American Express)

Payless Car Rental offers discounts and low rates for rental cars at popular travel destinations throughout the US, Canada, Mexico, Europe, Asia, and the Caribbean.

4.7/10

Based on 88 votes

People have mixed feelings about this place

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44 Tips

People talk about:

  • "There's a $350 deposit they don't tell you about when booking. It..." (3 tips)
  • "... I did purchase the insurance so didn't have to leave a deposit. Pick up..." (7 tips)
  • "... Would consider renting again." (2 tips)
  • Danielle P.

    Avoid this place like the plague. Rude and agressive staff with bait and switch tactics. Decline the expensive insurance option and get hit with a $350 hold on your car for the duration of your trip.

    Danielle P. · October 19, 2011
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  • Justin C.

    They quote you one price that's way lower than what they charge upon return. my rental was supposed to be $177 for 3 days but they charged $230 for taxes and "private fees".

    Justin C. · April 5, 2012
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  • Craig G.

    Get ready for a lot of waiting.

    Craig G. · August 9, 2011
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  • Randy R.

    Bare bones but overall ok experience. Cheap rates and terrible line to check out but balanced but quick return process. Would consider renting again.

    Randy R. · April 17, 2011
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  • Jamppa R.

    They will nickel & dime you. Go somewhere else. You can't drive over 100 miles in a day or add a driver without being charged!

    Jamppa R. · March 7, 2011
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  • Cassandra P.

    Don't do it. They require you to get their insurance or you have to leave a $350 deposit. Seriously!

    Cassandra P. · February 17
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  • Dr K.

    Their attitude is smug, condescending and repulsive check hotwire for cheaper prices at any other car rental place

    Dr K. · January 14
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  • Robbie M.

    Be prepared to pay a fee for EVERYTHING!! Even an extra driver

    Robbie M. · June 18, 2013
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  • Amy I.

    Some employees were very rude (wanted to slap this one guy) but another employee went out of their way to help

    Amy I. · June 2, 2013
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  • Victor P.

    I hate car rental companies. HATE.

    Victor P. · April 6, 2013
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  • Colin G.

    Yeah fuck this place. Looks cheap online but then they stab you in the back!!

    Colin G. · January 9, 2013
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  • Andrea K.

    There's a $350 deposit they don't tell you about when booking. It goes back on your card 2 days after returning, but was not prepared for that. Staff is also rude. Ill use hertz next time.

    Andrea K. · November 10, 2012
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  • Vito D.

    They are not honoring the discount.

    Vito D. · June 15, 2012
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  • Connie W.

    Worst place ever. Do not book here. They are a rip off.

    Connie W. · June 1, 2012
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  • LoboMarineProducts.com

    Try to avoid this place. Rude and lazy staff. They make you go over and log previous damages. Never again...

    LoboMarineProducts.com · May 8, 2012
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  • Kyle C.

    Terrible don't use this place long lines staff that doesn't care and broken parts in car

    Kyle C. · April 26, 2012
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  • Ashley

    You get what you pay for--service can be a bit slow but I've never had problems here. Cheapest rentals I've found and have never had any of the bad experiences people mentioned.

    Ashley · April 23, 2012
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  • Tom C.

    Off site location.

    Tom C. · September 7, 2011
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  • Andie S.

    They were messing around with my bank account & it took almost an hour to get our car. One good thing, the car was clean & brand new.

    Andie S. · January 12, 2011
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  • David W.

    Agree with all of the other negative reviews. Rude and SLOW staff.

    David W. · February 27
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  • conbon

    Super long wait even though I already prepaid online. Rude employee. Won't be renting from this company again

    conbon · February 22
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  • Megan K.

    Waited over 45 minutes for their shuttle. They don't make it clear that it only shows up if you call from a special phone in MCO. Shuttle was dirty and had a window busted out in it. Not worth it.

    Megan K. · January 23
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  • Dr K.

    Worse place to rent a car don't ever rent here. They don't have your car They charge a 350 deposit plus your car. They up your rental price and force you to take their insurance at $19 a day.

    Dr K. · January 14
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  • Francesca O.

    Don't rent from this company!! The price isn't worth it at all. Poor customer service and misleading information online. I'm so disappointed.

    Francesca O. · January 13
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  • Drew B.

    Slow Lines. Lack of Employees.

    Drew B. · January 2
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  • Shay D.

    Rental process is ridiculously slow. Took over 30 minutes to get 5 different renters through the line. Payless...wait more.

    Shay D. · November 12, 2013
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  • Jessie A.

    They messed around with my credit card. I saw they charged me twice for the car, which I hadn't finished using. When I arrived to return the car, the charges were gone.

    Jessie A. · June 22, 2013
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  • Alexis

    Great service, LOW price, and nice cars

    Alexis · May 16, 2013
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  • ♌Amanda R.

    Saved a ton but was not aware of the $350 deposit otherwise a great deal!!

    ♌Amanda R. · January 14, 2013
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  • Nancy

    The receipt is a contract. You need to keep it in the car as proof of insurance in case you get pulled over. They didn't tell us that upon renting but threw a fit when we returned the car.

    Nancy · January 14, 2013
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  • Joshua M.

    I got a '12 Toyota Corolla. I did purchase the insurance so didn't have to leave a deposit. Pick up was a breez. Was told car was full but wasn't. They filled it up and I was on my way. Ill rent again

    Joshua M. · October 23, 2012
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  • Donna S.

    My car was supposed to be $56 and they charged me $70 because the car was not completely full. I went back to the gas station and put $3 in and Payless refunded me $12.

    Donna S. · September 16, 2012
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  • Sally S.

    Okay place. Great price. If you opt out of insurance you have to leave a 350.00 deposit.

    Sally S. · May 22, 2012
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  • Bijoux A.

    They were very nice!! Staff great customer service.

    Bijoux A. · May 9, 2012
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  • Jennifer L.

    Bad service! Very dirty and do not give you any direction as to what you are doing.

    Jennifer L. · April 27, 2012
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  • Carrington F.

    So filthy here that i feel like i need a shower... Smells like a rest stop urinal

    Carrington F. · April 4, 2012
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  • Alyssa Z.

    Awful experience. DO NOT RENT HERE!!!!

    Alyssa Z. · March 22, 2012
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  • Andrea S.

    Never rent from them! My online quote was $130, had to get their insurance or pay an extra $350. My total pill was $300!!! JOKE.

    Andrea S. · March 21, 2012
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  • Matt B.

    Don't rent here the shuttle loses your bags. Bad experience.

    Matt B. · March 5, 2012
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  • Stephanie K.

    Terrible. Just gross. Never again.

    Stephanie K. · February 28, 2012
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  • Dave N.

    The guy that does the optional detailing is a good guy and does a great job. Love coming back to a shiny car :)

    Dave N. · January 23, 2012
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  • Nicolas D.

    Cheap cheap car! Worked great and saved a bundle compared to other companies. Not the newest cars but no problems at all.

    Nicolas D. · January 16, 2012
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  • Jennifer V.

    Great place to park when flying out of MCO.

    Jennifer V. · May 25, 2011
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  • Rob H.

    What a dive. The cars are ok & cheap, but it takes nearly an hour to get your car, and the service reps are aggressive to near hostility when trying to sell more crap. Next time I go National!

    Rob H. · November 21, 2010
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