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  • Photo taken at Payless Car Rental by Josh v. on 12/13/2013
  • Photo taken at Payless Car Rental by Roxanne R. on 7/13/2013
  • Photo taken at Payless Car Rental by Adolfo C. on 5/26/2013
  • Photo taken at Payless Car Rental by Jenna M. on 3/3/2013
  • Photo taken at Payless Car Rental by Gabe O. on 1/9/2013
  • Photo taken at Payless Car Rental by Nancy on 1/9/2013
  • Photo taken at Payless Car Rental by Janice D. on 1/25/2012
Payless Car Rental

Payless Car Rental

Rental Car Location
Orlando International Airport, Orlando
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4.4/10
68
ratings
  • Sally S.
    "If you opt out of insurance you have to leave a 350.00 deposit."(8 Tips)
    Luccas D.
    "Go to dollar rental or Fox Rent a car for same prices."(10 Tips)
51 Tips and reviews
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  • Renato S.
    Renato SoaresAugust 10, 2015
    If you want economy car instead of the paid full size car, a lot o hidden charge (form USD 109 to USD 333), rude staff, dirty and old car, go to Payless Orlando. Keep away from it!
  • Paula L.
    Paula LemesAugust 5, 2015
    Terrible place. Don't go over there! Horrible service! Rude people! Orlando Airport! Horrible experience!
  • Luccas D.
    Luccas DePaulaSeptember 18, 2014
    The worst car rental experience of my entire life! I swore to never rent from this location again! Safe your money. Go to dollar rental or Fox Rent a car for same prices.
  • Karole G.
    Karole GainesAugust 5, 2014
    They quote you a price that's lower than what they charge when you pick up your rental. Rental was supposed to be $164.00 a week but they charged $463.00 for taxes and "private fees" of 17.99 a day.
  • Cassie H.
    Cassie HemmannJune 1, 2014
    Been here 10+ times
    Great location. Very secure and low price. We always use payless for valet.
  • David W.
    David WolfenbargerFebruary 27, 2014
    Agree with all of the other negative reviews. Rude and SLOW staff.
  • conbon
    conbonFebruary 22, 2014
    Super long wait even though I already prepaid online. Rude employee. Won't be renting from this company again
  • Cassandra P.
    Cassandra PattersonFebruary 17, 2014
    Don't do it. They require you to get their insurance or you have to leave a $350 deposit. Seriously!
  • Megan K.
    Megan KoonceJanuary 23, 2014
    Waited over 45 minutes for their shuttle. They don't make it clear that it only shows up if you call from a special phone in MCO. Shuttle was dirty and had a window busted out in it. Not worth it.
  • Dr K.
    Dr KAZJanuary 14, 2014
    Their attitude is smug, condescending and repulsive check hotwire for cheaper prices at any other car rental place
  • Dr K.
    Dr KAZJanuary 14, 2014
    Worse place to rent a car don't ever rent here. They don't have your car They charge a 350 deposit plus your car. They up your rental price and force you to take their insurance at $19 a day.
  • Francesca O.
    Francesca OkolieJanuary 13, 2014
    Don't rent from this company!! The price isn't worth it at all. Poor customer service and misleading information online. I'm so disappointed.
  • Drew B.
    Drew BurginJanuary 2, 2014
    Slow Lines. Lack of Employees.
  • Shay D.
    Shay DillonNovember 12, 2013
    Rental process is ridiculously slow. Took over 30 minutes to get 5 different renters through the line. Payless...wait more.
  • Jessie A.
    Jessie AJune 22, 2013
    They messed around with my credit card. I saw they charged me twice for the car, which I hadn't finished using. When I arrived to return the car, the charges were gone.
  • Robbie M.
    Robbie McClureJune 18, 2013
    Be prepared to pay a fee for EVERYTHING!! Even an extra driver
  • Amy I.
    Amy IrizarryJune 2, 2013
    Some employees were very rude (wanted to slap this one guy) but another employee went out of their way to help
  • Alexis
    AlexisMay 16, 2013
    Great service, LOW price, and nice cars
  • Victor P.
    Victor PortilloApril 6, 2013
    I hate car rental companies. HATE.
  • ♌Amanda R.
    ♌Amanda R.January 14, 2013
    Saved a ton but was not aware of the $350 deposit otherwise a great deal!!
  • Nancy
    NancyJanuary 14, 2013
    The receipt is a contract. You need to keep it in the car as proof of insurance in case you get pulled over. They didn't tell us that upon renting but threw a fit when we returned the car.
  • Colin G.
    Colin GarveyJanuary 9, 2013
    Yeah fuck this place. Looks cheap online but then they stab you in the back!!
  • Andrea K.
    Andrea KonstantNovember 10, 2012
    There's a $350 deposit they don't tell you about when booking. It goes back on your card 2 days after returning, but was not prepared for that. Staff is also rude. Ill use hertz next time.
  • Joshua M.
    Joshua MartinezOctober 23, 2012
    I got a '12 Toyota Corolla. I did purchase the insurance so didn't have to leave a deposit. Pick up was a breez. Was told car was full but wasn't. They filled it up and I was on my way. Ill rent again
  • Donna S.
    Donna SSeptember 16, 2012
    My car was supposed to be $56 and they charged me $70 because the car was not completely full. I went back to the gas station and put $3 in and Payless refunded me $12.
  • Vito D.
    Vito DamianoJune 15, 2012
    They are not honoring the discount.
  • Connie W.
    Connie WeyantJune 1, 2012
    Worst place ever. Do not book here. They are a rip off.
  • Sally S.
    Sally SprattMay 22, 2012
    Okay place. Great price. If you opt out of insurance you have to leave a 350.00 deposit.
  • Beeju A.
    Beeju AugustinMay 9, 2012
    They were very nice!! Staff great customer service.
  • LoboMarineProducts.com
    Try to avoid this place. Rude and lazy staff. They make you go over and log previous damages. Never again...
  • Jennifer L.
    Jennifer LongApril 27, 2012
    Bad service! Very dirty and do not give you any direction as to what you are doing.
  • Kyle C.
    Kyle ColagrossiApril 26, 2012
    Terrible don't use this place long lines staff that doesn't care and broken parts in car
  • Ashley
    AshleyApril 23, 2012
    You get what you pay for--service can be a bit slow but I've never had problems here. Cheapest rentals I've found and have never had any of the bad experiences people mentioned.
  • Justin C.
    Justin CollinsApril 5, 2012
    They quote you one price that's way lower than what they charge upon return. my rental was supposed to be $177 for 3 days but they charged $230 for taxes and "private fees".
  • Carrington F.
    Carrington FiskApril 4, 2012
    So filthy here that i feel like i need a shower... Smells like a rest stop urinal
  • Alyssa Z.
    Alyssa ZarembinskiMarch 22, 2012
    Awful experience. DO NOT RENT HERE!!!!
  • Andrea S.
    Andrea SteeleMarch 21, 2012
    Never rent from them! My online quote was $130, had to get their insurance or pay an extra $350. My total pill was $300!!! JOKE.
  • Matt B.
    Matt BroadwayMarch 5, 2012
    Don't rent here the shuttle loses your bags. Bad experience.
  • Stephanie K.
    Stephanie KatsarosFebruary 28, 2012
    Terrible. Just gross. Never again.
  • Dave N.
    Dave NevillJanuary 23, 2012
    Been here 5+ times
    The guy that does the optional detailing is a good guy and does a great job. Love coming back to a shiny car :)
  • Nicolas D.
    Nicolas DromardJanuary 16, 2012
    Cheap cheap car! Worked great and saved a bundle compared to other companies. Not the newest cars but no problems at all.
  • Danielle P.
    Danielle PetersonOctober 19, 2011
    Avoid this place like the plague. Rude and agressive staff with bait and switch tactics. Decline the expensive insurance option and get hit with a $350 hold on your car for the duration of your trip.
  • Tom C.
    Tom CSeptember 7, 2011
    Off site location.
  • Craig G.
    Craig GAugust 9, 2011
    Get ready for a lot of waiting.
  • Jennifer V.
    Jennifer ValleyMay 25, 2011
    Great place to park when flying out of MCO.
  • Randy R.
    Randy RasmussenApril 17, 2011
    Bare bones but overall ok experience. Cheap rates and terrible line to check out but balanced but quick return process. Would consider renting again.
  • Jamppa R.
    Jamppa R.March 7, 2011
    They will nickel & dime you. Go somewhere else. You can't drive over 100 miles in a day or add a driver without being charged!
  • Andie S.
    Andie SeagerJanuary 12, 2011
    They were messing around with my bank account & it took almost an hour to get our car. One good thing, the car was clean & brand new.
  • Rob H.
    Rob HoranNovember 21, 2010
    What a dive. The cars are ok & cheap, but it takes nearly an hour to get your car, and the service reps are aggressive to near hostility when trying to sell more crap. Next time I go National!
  • Kevin B.
    Kevin BMay 29, 2010
    This place is running a scam. They make you put down $140 for insurance or they charge your credit card if in an accident. Didn't make this clear ahead of time.
  • Angélica R.
    Cobran todo pero es muy útil
7 Photos

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