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  • Photo taken at Payless Car Rental by Erlie P. on 8/29/2017
  • Photo taken at Payless Car Rental by Josh v. on 12/13/2013
  • Photo taken at Payless Car Rental by Roxanne R. on 7/13/2013
  • Photo taken at Payless Car Rental by Adolfo C. on 5/26/2013
  • Photo taken at Payless Car Rental by Jenna M. on 3/3/2013
  • Photo taken at Payless Car Rental by Gabe O. on 1/9/2013
  • Photo taken at Payless Car Rental by Nancy on 1/9/2013
  • Photo taken at Payless Car Rental by Janice D. on 1/25/2012
Payless Car Rental

Payless Car Rental

Rental Car Location
Orlando International Airport, Orlando
  • Luccas D.
    "Go to dollar rental or Fox Rent a car for same prices."(10 Tips)
51 Tips and reviews
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  • Renato S.
    Renato SoaresAugust 10, 2015
    If you want economy car instead of the paid full size car, a lot o hidden charge (form USD 109 to USD 333), rude staff, dirty and old car, go to Payless Orlando. Keep away from it!
  • Paula L.
    Paula LemesAugust 5, 2015
    Terrible place. Don't go over there! Horrible service! Rude people! Orlando Airport! Horrible experience!
  • Luccas D.
    Luccas DePaulaSeptember 18, 2014
    The worst car rental experience of my entire life! I swore to never rent from this location again! Safe your money. Go to dollar rental or Fox Rent a car for same prices.
  • Karole G.
    Karole GainesAugust 5, 2014
    They quote you a price that's lower than what they charge when you pick up your rental. Rental was supposed to be $164.00 a week but they charged $463.00 for taxes and "private fees" of 17.99 a day.
  • Cassie H.
    Cassie HemmannJune 1, 2014
    Been here 10+ times
    Great location. Very secure and low price. We always use payless for valet.
  • David W.
    David WolfenbargerFebruary 27, 2014
    Agree with all of the other negative reviews. Rude and SLOW staff.
  • conbon
    conbonFebruary 22, 2014
    Super long wait even though I already prepaid online. Rude employee. Won't be renting from this company again
  • Cassandra P.
    Cassandra PattersonFebruary 17, 2014
    Don't do it. They require you to get their insurance or you have to leave a $350 deposit. Seriously!
  • Megan K.
    Megan KoonceJanuary 23, 2014
    Waited over 45 minutes for their shuttle. They don't make it clear that it only shows up if you call from a special phone in MCO. Shuttle was dirty and had a window busted out in it. Not worth it.
  • Dr K.
    Dr KAZJanuary 14, 2014
    Their attitude is smug, condescending and repulsive check hotwire for cheaper prices at any other car rental place
  • Dr K.
    Dr KAZJanuary 14, 2014
    Worse place to rent a car don't ever rent here. They don't have your car They charge a 350 deposit plus your car. They up your rental price and force you to take their insurance at $19 a day.
  • Francesca O.
    Francesca OkolieJanuary 13, 2014
    Don't rent from this company!! The price isn't worth it at all. Poor customer service and misleading information online. I'm so disappointed.
  • Drew B.
    Drew BurginJanuary 2, 2014
    Slow Lines. Lack of Employees.
  • Shay D.
    Shay DillonNovember 12, 2013
    Rental process is ridiculously slow. Took over 30 minutes to get 5 different renters through the line. Payless...wait more.
  • Jessie A.
    Jessie AJune 22, 2013
    They messed around with my credit card. I saw they charged me twice for the car, which I hadn't finished using. When I arrived to return the car, the charges were gone.
  • Robbie M.
    Robbie McClureJune 18, 2013
    Be prepared to pay a fee for EVERYTHING!! Even an extra driver
  • Amy I.
    Amy IrizarryJune 2, 2013
    Some employees were very rude (wanted to slap this one guy) but another employee went out of their way to help
  • Alexis
    AlexisMay 16, 2013
    Great service, LOW price, and nice cars
  • Victor P.
    Victor PortilloApril 6, 2013
    I hate car rental companies. HATE.
  • ♌Amanda R.
    ♌Amanda R.January 14, 2013
    Saved a ton but was not aware of the $350 deposit otherwise a great deal!!
  • Nancy
    NancyJanuary 14, 2013
    The receipt is a contract. You need to keep it in the car as proof of insurance in case you get pulled over. They didn't tell us that upon renting but threw a fit when we returned the car.
  • Colin G.
    Colin GarveyJanuary 9, 2013
    Yeah fuck this place. Looks cheap online but then they stab you in the back!!
  • Andrea K.
    Andrea KonstantNovember 10, 2012
    There's a $350 deposit they don't tell you about when booking. It goes back on your card 2 days after returning, but was not prepared for that. Staff is also rude. Ill use hertz next time.
  • Joshua M.
    Joshua MartinezOctober 23, 2012
    I got a '12 Toyota Corolla. I did purchase the insurance so didn't have to leave a deposit. Pick up was a breez. Was told car was full but wasn't. They filled it up and I was on my way. Ill rent again
  • Donna S.
    Donna SSeptember 16, 2012
    My car was supposed to be $56 and they charged me $70 because the car was not completely full. I went back to the gas station and put $3 in and Payless refunded me $12.
  • Vito D.
    Vito DamianoJune 15, 2012
    They are not honoring the discount.
  • Connie W.
    Connie WeyantJune 1, 2012
    Worst place ever. Do not book here. They are a rip off.
  • Sally S.
    Sally SprattMay 22, 2012
    Okay place. Great price. If you opt out of insurance you have to leave a 350.00 deposit.
  • Beeju A.
    Beeju AugustinMay 9, 2012
    They were very nice!! Staff great customer service.
    Try to avoid this place. Rude and lazy staff. They make you go over and log previous damages. Never again...
  • Jennifer L.
    Jennifer LongApril 27, 2012
    Bad service! Very dirty and do not give you any direction as to what you are doing.
  • Kyle C.
    Kyle ColagrossiApril 26, 2012
    Terrible don't use this place long lines staff that doesn't care and broken parts in car
  • Ashley
    AshleyApril 23, 2012
    You get what you pay for--service can be a bit slow but I've never had problems here. Cheapest rentals I've found and have never had any of the bad experiences people mentioned.
  • Justin C.
    Justin CollinsApril 5, 2012
    They quote you one price that's way lower than what they charge upon return. my rental was supposed to be $177 for 3 days but they charged $230 for taxes and "private fees".
  • Carrington F.
    Carrington FiskApril 4, 2012
    So filthy here that i feel like i need a shower... Smells like a rest stop urinal
  • Alyssa Z.
    Alyssa ZarembinskiMarch 22, 2012
    Awful experience. DO NOT RENT HERE!!!!
  • Andrea S.
    Andrea SteeleMarch 21, 2012
    Never rent from them! My online quote was $130, had to get their insurance or pay an extra $350. My total pill was $300!!! JOKE.
  • Matt B.
    Matt BroadwayMarch 5, 2012
    Don't rent here the shuttle loses your bags. Bad experience.
  • Stephanie K.
    Stephanie KatsarosFebruary 28, 2012
    Terrible. Just gross. Never again.
  • Dave N.
    Dave NevillJanuary 23, 2012
    Been here 5+ times
    The guy that does the optional detailing is a good guy and does a great job. Love coming back to a shiny car :)
  • Nicolas D.
    Nicolas DromardJanuary 16, 2012
    Cheap cheap car! Worked great and saved a bundle compared to other companies. Not the newest cars but no problems at all.
  • Danielle P.
    Danielle PetersonOctober 19, 2011
    Avoid this place like the plague. Rude and agressive staff with bait and switch tactics. Decline the expensive insurance option and get hit with a $350 hold on your card for the duration of your trip.
  • Tom C.
    Tom CSeptember 7, 2011
    Off site location.
  • Craig G.
    Craig GAugust 9, 2011
    Get ready for a lot of waiting.
  • Jennifer V.
    Jennifer ValleyMay 25, 2011
    Great place to park when flying out of MCO.
  • Randy R.
    Randy RasmussenApril 17, 2011
    Bare bones but overall ok experience. Cheap rates and terrible line to check out but balanced but quick return process. Would consider renting again.
  • Jamppa R.
    Jamppa R.March 7, 2011
    They will nickel & dime you. Go somewhere else. You can't drive over 100 miles in a day or add a driver without being charged!
  • Andie S.
    Andie SeagerJanuary 12, 2011
    They were messing around with my bank account & it took almost an hour to get our car. One good thing, the car was clean & brand new.
  • Rob H.
    Rob HoranNovember 21, 2010
    What a dive. The cars are ok & cheap, but it takes nearly an hour to get your car, and the service reps are aggressive to near hostility when trying to sell more crap. Next time I go National!
  • Kevin B.
    Kevin BMay 29, 2010
    This place is running a scam. They make you put down $140 for insurance or they charge your credit card if in an accident. Didn't make this clear ahead of time.
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