Pep Boys Auto

Pep Boys Auto Parts & Service

Automotive Shop, Auto Dealership, and Gas Station
Gowanus, Brooklyn
15 Tips and reviews
  • oil changes
  • tires
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  • Frank G.
    Frank GNovember 1, 2015
    Not what it used to be. Staff is short and minimal assistance when needed.
  • Randolph C.
    Randolph CSeptember 18, 2015
    Car parts...
  • AK
    AKAugust 22, 2015
    Never had a negative experience here. Much better than some other chain auto service spots. Ask for Manny! He was great; got me in and out.
  • Oz L.
    Oz LublingSeptember 8, 2014
    Decent place to get an inspection or an oil change.
  • Brendan
    BrendanFebruary 28, 2014
    Been here 10+ times
    Manager of this place is USELESS. Always a line. Never more than 1 register open. Auto Zone on Hamilton is superior to this place.
  • Alex D.
    Alex DamashekNovember 24, 2013
    Pretty reliable but don't think you are going to pop in and out for a quick tune up, even if your getting some simple like a flat fix. It will take forever.
  • aaron l.
    aaron lefkoveFebruary 12, 2013
    They've got a good deal for you and your automobile.
  • Ethan M.
    Ethan McCartyDecember 15, 2012
    The waiting area is hellish. Go next door to Staples where they have at least 75 comfortable office chairs on display and the environment is about 100x calmer and less obnoxious an smelly.
  • juan g.
    juan gonzalezFebruary 2, 2012
    so far the service here hasn't been bad at all.
  • Ashley C.
    Ashley CJanuary 9, 2012
    They don't always call you when the repair work is finished on your car. Sometimes you gotta track them down.
  • Rob A.
    Rob AguilarOctober 7, 2011
    Been here 5+ times
    Counter guy named Leonardo is a prick. If he is going to take care of you request someone else. He should look for another job if he's unhappy working at Pep Boys
  • Matthew R.
    Matthew RothMarch 24, 2011
    Been here 25+ times
    Not sure why so many negative comments. I've always had good luck here. I will keep coming back!
  • Yury N.
    Yury NovitskyDecember 30, 2010
    Been here 5+ times
    Longest wait ever!! Staff is unresponsive!
  • Benjamin H.
    Benjamin HaasDecember 23, 2010
    Get into a screaming argument with the cashier after being accused of lying & scheming. Charming people working there, really.
  • Eric F.
    Eric FriedmanNovember 28, 2010
    The parking lot is not at all secure. I had a part stolen off my car after I left it for service, and the staff was not at all helpful.
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