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Pep Boys Auto

Pep Boys Auto Parts & Service

Automotive Shop, Auto Dealership, and Gas Station
Bucktown, Chicago
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5.3/10
30
ratings
  • Kim Z.
    "For a full set of new tires, had a full on flat the next day."(2 Tips)
    Gregory P.
    "tire plug"(3 Tips)
15 Tips and reviews
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  • tires
  • oil changes
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  • Lance H.
    Lance HAugust 14, 2013
    1.5 hours to get an oil change...woof
  • Scort S.
    Scort SeaholmApril 4, 2013
    Great transmission fluid flush. Fast, easy, and printed off a 10% off coupon for me!
  • Jeff S.
    Jeff ScottFebruary 28, 2013
    I can't recall another situation in which I had worse customer service. Extremely unprofessional and unwilling to help. I will never return and recommend other use another shop.
  • Kayce A.
    Kayce AlltopDecember 6, 2012
    Get another estimate first! They tend to run high and just looking at it will cost $99!
  • Rawlins R.
    Rawlins RilesNovember 15, 2012
    Usually optimistic but if you plan on coming anytime in the evening plan on spending the rest of your night here. I've been here four times in the past two weeks because they can't solve a TPMS error.
  • Kim Z.
    Kim ZOctober 6, 2012
    Not very pleased. For a full set of new tires, had a full on flat the next day.
  • Gregory P.
    Gregory PalmerApril 28, 2012
    Been here 10+ times
    16bucks for a tire plug if you have a flat that can be fixed this way.
  • Claire
    ClaireMarch 25, 2012
    Open on Sundays, Oscar good guy. Explained everything, found nail in tire, removed and fixed $30. Good experience and recommend for checking tires.
  • Colleen
    ColleenMarch 15, 2012
    TURN AROUND AND DON'T COME BACK! WORST SERVICE EVER!!!!!!!! GO ELSEWHERE!!!!
  • Colleen
    ColleenFebruary 20, 2012
    Don't bother making an appointment, mine was at 1pm and they didn't take my car until 2:15
  • Andy C.
    Andy CroweFebruary 1, 2012
    Never buy batteries here. If defective, Pepboys doesn't have the proper equipment to confirm it.
  • Max K.
    Max KilPilDecember 26, 2011
    Been here 100+ times
    Make sure to ask for John to work on your vehicle
  • Alex C.
    Alex CrosslandNovember 3, 2011
    Seems to be a trend. Got new tires, now it drifts...
  • Melisa H.
    Melisa HerncallApril 28, 2011
    Not so pleased to have to bring my car back when it was only out of their shop for 2 days...2007 shouldn't have problems...so after a tune up they have royally messed my car up...
  • Brian B.
    Brian BFebruary 1, 2010
    Don't go to pep boys. The fact I'm mayor here is a bad thing. Three checkins for the same thing in two days. Everytime I come in here the estimate seems to go up 100 dollars.
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