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Perillo BMW

Auto Dealership and Automotive Shop
Near North Side, Chicago
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6.2/10
39
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11 Tips and reviews
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  • TJ C.
    TJ CallantaAugust 7, 2013
    Been here 25+ times
    If you need a new car, make sure you ask for PETER. Unbelievably helpful, honest, and will help with any problem- even if it's not his department.
  • Mike H.
    Mike HansenJanuary 23, 2012
    If you care about your car, or how a dealership will handle themselves when something goes wrong (which it inevitably will here) DO NOT have your vehicle serviced by Pirello BMW.
  • Jason L.
    Jason LaymanOctober 25, 2012
    Maybe I'm wrong, but the check engine light shouldn't still be on when you pick it up from being serviced. In my biz we call that malpractice.
  • Elizabeth T.
    Elizabeth TarpleyMarch 25, 2013
    See AJ... He is the best service advisor!!
  • Chris R.
    Chris RNovember 1, 2011
    Awful phone system and helpless staff. Go up north to Fields BMW and experience class.
  • Shawn M.
    Shawn MayberrySeptember 28, 2011
    Expensive but necessary maintenance for these luxury vehicles. Wait for coupons unless serious!!
  • Keith H.
    Keith HarrisonMay 24, 2013
    They have horrible service in the "service" department, but what do you do?
  • Mr. J
    Mr. JOctober 15, 2011
    Been here 50+ times
    No price match on tires
  • Rasheed
    RasheedSeptember 5, 2013
    Terrible customer service don't even think about coming to this dealership
  • Bao T.
    Bao TaJanuary 5, 2012
    Is it possible that they lost my car? I just dropped it off for an oil change yesterday....I hope they find it :(
  • Likitsa A.
    Dont EVER use the auto body shop. They ruined my old car and have horrible customer service to boot!
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