People tend to check in during these times:
Come adopt a puppy or kitty!!
Bring your doggie. Pets allowed to shop.
If you get your dog groomed here ask for Trisha. She is amazing and always makes my dogs look wonderful.
Alison, the dog trainer, is amazing. She is wonderful with the puppies and can answer any question you have about behavior.
I agree about the customer service being horrible. You ask a simple question & they either stare at you blankly or don't seem to want to find the answer. Not cool :(
Horrible customer service. Be prepared to wait in line for at least 15 minutes. At least.
Bring your own cleaning supplies if your dog piddles in pet stores. They don't have cleaning stations readily available.