Pollo Tropical

Pollo Tropical

Caribbean Restaurant, Fast Food Restaurant, and Latin American Restaurant
4863 Gate Pkwy (Town Center Parkway), Jacksonville, FL 32246
Hours:
Open until 11:00pm (Show more)
  • Mon–Fri
    • 10:30 AM–11:00 PM
  • Sat–Sun
    • 11:00 AM–11:00 PM
Price:
$ $ $ $
Reservations:
No
Menus:
Brunch, Lunch, Dinner
Credit Cards:
Yes (incl. American Express)
Wi-Fi:
Yes
Outdoor Seating:
Yes

Taste the Tropics! Pollo Tropical® offers grilled chicken dishes, along with mojo pork, Caribbean-inspired side dishes, & our famous TropiChops®.

7.0/10

Based on 455 votes

People like this place

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Total Check-ins
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47 Tips

People talk about:

  • "Try tropi chop with pork, lettuce, brown rice, black..." (2 tips)
  • "... comes with rolls and plantains. New corn souffle is yummy too! Plenty of..." (5 tips)
  • "Chicken quesadilla wrap is bland and it is more of a kids size..." (2 tips)
  • JobsDirectJAX

    Try the Guava BBQ sauce with the grilled chicken, delicious!

    JobsDirectJAX · December 8, 2010
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  • Carmen

    Tropi cho is the best deal in town!

    Carmen · September 27, 2011
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  • Johnny B.

    Try the tropichop

    Johnny B. · March 10, 2011
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  • David S.

    This is nothing like the real pollo tropical a I am used to, it's s watered down version of the real thing

    David S. · April 3, 2013
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  • Tiña M.

    chicken is unbelieveable!

    Tiña M. · October 13, 2011
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  • Courtney

    Get the rice and black beans, mix it with the cilantro cream sauce. Heavenly with the pork!

    Courtney · April 26, 2011
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  • Jason H.

    Where's the plantains? Yucca? WAY different than the ones in Miami :(

    Jason H. · September 9, 2011
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  • Mike

    the whole 'wait to be seated' thing is just dumb - its fast food people

    Mike · July 11, 2011
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  • Omar K.

    Chicken is never fresh between hours of 3-7 pm. If you have a late lunch don't bother. Other times is awesome.

    Omar K. · May 10, 2012
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  • Don B.

    Outstanding fast food Cuban!

    Don B. · November 2, 2011
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  • Tobin F.

    Open until midnight 7 days a week !

    Tobin F. · August 8, 2011
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  • Met R.

    Try not to over indulge,

    Met R. · January 8, 2011
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  • Justin Y.

    not worth the wait.

    Justin Y. · January 5, 2011
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  • Carey B.

    Text Pollo to 30241 for coupon for free Cheesy Yuca Bites with drink purchase.

    Carey B. · December 28, 2010
    Save
  • Met R.

    Check the paper for free meal code w purchase of a drink. Mt chicken meal came upto $1.07

    Met R. · December 21, 2010
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  • Cipeo W.

    New the first 100 and get free family meal!

    Cipeo W. · November 22, 2010
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  • Gonzalo M.

    The customer service was very disappointing

    Gonzalo M. · April 8, 2013
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  • Arzu F.

    The meals re good! ;)

    Arzu F. · April 2, 2013
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  • Taylor L.

    This place has definitely improved. Came here during busy lunch and they reserve you a table while you're in line

    Taylor L. · July 29, 2012
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  • Q. C. T.

    The grilled chicken, yucca fries, balsamic tomatoes, and black beans & rice, you can't go wrong with any of these choices. It was all delicious to me.

    Q. C. T. · November 11, 2013
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  • Omar S.

    Quesadilla wrap is the jam.

    Omar S. · October 1, 2013
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  • Matthew F.

    It is good food, but on at least two occasions this year they have forgotten completely about my order.

    Matthew F. · September 29, 2013
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  • Shawna G.

    Get the family chicken dinner, comes with rolls and plantains. New corn souffle is yummy too! Plenty of food for 2 adults and 2 kids.

    Shawna G. · May 27, 2013
    Save
  • Kevin M.

    The Fried Plantains are very good

    Kevin M. · April 16, 2013
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  • Kesar L.

    Chicken is so good.

    Kesar L. · March 14, 2013
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  • Severine W.

    You have to pay for guacamole and you get less a 1/4 of the recipient! Look at the pic!

    Severine W. · February 13, 2013
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  • God D.

    Guava bbq pork sucked, stale bread.

    God D. · December 10, 2012
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  • Ksenia M.

    The best Pollo Tropical ever!!!!! They sell beer and sangria!!!!!

    Ksenia M. · December 8, 2012
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  • Rachel W.

    No tips required

    Rachel W. · July 22, 2012
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  • Michelle K.

    I've never been to a fast food place that serves beer and wine...

    Michelle K. · June 15, 2012
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  • Charity S.

    Just had their pulled pork sandwich and it was so freaking good! That and their plantains...great meal.

    Charity S. · June 3, 2012
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  • Heather S.

    Try tropi chop with pork, lettuce, brown rice, black beans, sauteed onions and tomatoes...yum!

    Heather S. · May 6, 2012
    Save
  • Jennifer S.

    Too chaotic.

    Jennifer S. · March 18, 2012
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  • PBnHoney

    Get a Smart savings card from 9.21 WJXR bargain channel. 5 free meals - soooo budget friendly

    PBnHoney · February 27, 2012
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  • DJ W.

    This is really more of a casual dining place not a restaurant.

    DJ W. · February 20, 2012
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  • MotoJunkii

    Gotta try the yucca fries and plantains!

    MotoJunkii · December 16, 2011
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  • Jean R.

    Go see Eric - best busboy ever!

    Jean R. · November 18, 2011
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  • Todd O.

    Good luck getting in the door after you fight for parking!

    Todd O. · November 17, 2011
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  • Dave M.

    Grilled tropical wings are great! Especially with the sauces.

    Dave M. · October 10, 2011
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  • Matt M.

    Not impressed. Portion sizes look nothing like the advertisements, food was bland, chicken was dry, sauces were good.

    Matt M. · August 15, 2011
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  • Suzy E.

    Super pork- great sauces- yummy and quick service!

    Suzy E. · August 1, 2011
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  • Christie N.

    Chicken quesadilla wrap is bland and it is more of a kids size portion. I left not satisfied.

    Christie N. · July 31, 2011
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  • Keith S.

    Open late:-)

    Keith S. · July 21, 2011
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  • Pollo T.

    Pollo Tropical® offers signature dishes and world famous TropiChops®. For members-only freebies/discounts, sign up for Pollo Reward$™.

    Pollo T. · July 18, 2011
    Save
  • michael a.

    Text pollo104 to 30421 for a free tropi chop w/drink purchase

    michael a. · June 2, 2011
    Save
  • Corrina C.

    Different experience, but food was decent for just above fast food. Read more

    Corrina C. · May 23, 2011
    Save
  • Stephanie R.

    Ask for Alayna!

    Stephanie R. · January 17, 2011
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