Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay

Hotel and Event Space · Old Monterey Business District
2 Portola Plz, Monterey, CA 93940, United States
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The AAA Four Diamond and LEED® Certified Portola Hotel & Spa is located in the heart of downtown Monterey, CA.


Based on 97 votes

People like this place

  • What you need to know
    Jason N.
    "... Fisherman's Wharf and Peter B's Brewery. My room was hot and it was very..."(2 Tips)
    Kristin G.
    "The warm chocolate chip cookies at check-in are amazing!"(10 Tips)
    Jasmine V.
    "Comfy Beds!!!"(2 Tips)
    Casi G.
    "We sipped champagne in the tub and then got amazing massages!"(4 Tips)
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53 tips and reviews.

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  • spa
  • wine
  • massage
  • swimming pool
  • scones
  • breakfast food
  • gardens
  • wineries
  • omelettes
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  • aquariums
  • pillows
  • flat screen TVs
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  • fitness center
  • Hannah G.

    Overall a gorgeous hotel AND smack dab in the middle of all the attractions we planned to visit. Only drawback was that there was no air conditioning ._. The pool was also a bit small

    Hannah Garcia · July 8, 2015
  • Michael H.

    League of California Cities

    Michael Hudson · June 24, 2015
  • Jenna B.

    Great rooms, short walk to the wharf.

    Jenna Bodner · March 23, 2015
  • Fern H.

    Awesome place to stay. Will definitely be back. Great staff.

    Fern Holland · January 30, 2015
  • Kelly W.

    Great location, friendly staff, amazing holiday ginger molasses cookies!

    Kelly Wong · December 8, 2014
  • Fiona K.

    Great hotel! They upgraded us when we asked :) and the beds + pillows are to die for! Would love to stay longer.

    Fiona Kerr · September 7, 2014
  • Karli

    The cookie was nice, but the city of Monterey enacted a fee on hotels close to the conference center, which means you pay for a facility you probably aren't using when staying here. AND no free WiFi.

    Karli · August 25, 2014
  • Shane B.

    Great rooms and amazing service! It is right next to the Fisherman's Wharf and in the middle of town. Highly recommended!

    Shane Barker · July 7, 2014
  • Kristin G.

    The warm chocolate chip cookies at check-in are amazing!

    Kristin Germeroth · January 7, 2014
  • Cassandra D.

    Pet friendly! Awesome free cookies upon check in!

    Cassandra Dias · January 4, 2014
  • Jessica L.

    Great suite. Quiet. Good price & location. Jacks was good and spa massage was awesome. Staff treated us well. No complaints at all other than wish we had cheaper Internet. Worth the $ to valet park.

    Jessica Llanes · November 18, 2013
  • Fred R.

    Do not get a room facing Pacific St if you want to sleep. Noise from foot traffic and passing cars is horrible. It's 2am and finally starting to calm down.

    Fred R · October 6, 2013
  • Bettina S.

    Breakfast buffet is fantastic. You must try Jack's famous scone! Delicious and I don't even like scones that much!

    Bettina Sy · September 18, 2013
  • Ron B.

    Disappointed in the hotel. Did not receive maid service. Room keys did not work on 2nd day and we were locked out of our room and was charged $17 parking fee each time we left hotel. Will not return.

    Ron Bess · September 13, 2013
  • Jetset Extra

    This LEED Silver, eco-friendly hotel teams up with the equally eco-conscious Central Coast winery J. Lohr for dinner. Try a 2012 Napa Valley Sauvignon Blanc served with smoked salmon Carpaccio. Read more

    Jetset Extra · September 12, 2013
  • Tonya W.

    Loudest hotel I've ever stayed at... The seagulls are neat but nosy and vacuuming on our floor at almost 11:00 PM? Not cool!

    Tonya Wertman · August 19, 2013
  • Fran M.

    Gym opens 24/7

    Fran Mota · July 19, 2013
  • R. H.

    Love it! I would stay there again.

    R. Hurley · February 22, 2013
  • Courtney S.

    Got a free appetizer in the restaurant by checking in with Foursquare. Ckean, large room. Close to everything...you can walk to the pier, beach, cannery row & aquarium

    Courtney Self · January 21, 2013
  • Andrew K.

    My room was very comfortable, a/c, flat screen, and an amazing bed. Outdoor pool is kinda small. The cookies that you get at check-in are great. Hotel is right by the warf and pretty much center city

    Andrew Kelm · November 26, 2012
  • lizzie💋

    Foot traffic is really loud outside our room in the 2nd building. Stay in the main bldg. Cookies at check-in are delish! Comfy bed!

    lizzie💋 · September 30, 2012
  • Portola Hotel & Spa

    Complimentary valet parking when you dine at Jacks Restaurant or Peter B's Brewpub!

    Portola Hotel & Spa · May 23, 2012
  • Gene C.

    Priceline a room for $110, thanks Shat!

    Gene Chuang · April 5, 2012
  • Gene C.

    Pricelined a room here

    Gene Chuang · April 5, 2012
  • Gene C.

    Priceline a room for $179, thanks Shat!

    Gene Chuang · April 5, 2012
  • Erlend B.

    Typical vampire hotel where they charge for everything! Prefer Motel 6 and a dip in the sea to this place. Staff could be more friendly also

    Erlend Bakke · March 25, 2012
  • Viktor M.

    $10 for wifi or Ethernet. 1.2 mi walk to aquarium, Nice dinner menu

    Viktor Martensson · February 24, 2012
  • Jasmine V.

    Fab Hotel! Comfy Beds!!!

    Jasmine Venkat · December 30, 2011
  • Stefan P.

    Best beds ever!

    Stefan Pollack · November 8, 2011
  • Stephen S.

    There's no A/C here!!! Seriously, for $269 a night make me comfortable in my room.

    Stephen Sedor · October 13, 2011
  • SeeMonterey

    Check out their great fitness center and outdoor swimming pool!

    SeeMonterey · October 10, 2011
  • judy

    Have an event in the Memory Garden!

    judy · September 23, 2011
  • judy

    Free wifi in the awesome indoor/outdoor lobby!

    judy · September 23, 2011
  • Heidi T.

    Room is the furthest away from the elevator and a huge walk. TV does not work. Front desk slow to respond. Otherwise it's a beautiful hotel, Keurig coffee maker in room and a great hair dryer.

    Heidi T · September 8, 2011
  • Rob R.

    Don't come here expecting a good night rest. The staff does nothing about crazy wedding parties keep everyone up all nights.

    Rob Rodriguez · August 6, 2011
  • Nathan H.

    Awesome cookies when u check-in

    Nathan H · July 26, 2011
  • Kerou C.

    Not as dog friendly as the website made them out to be...

    Kerou Chang · June 10, 2011
  • Kerou C.

    The internet was actually $9.95 per day in the room. Maybe they changed it though :-)

    Kerou Chang · June 9, 2011
  • Michael D.

    Best. Beds. Ever.

    Michael Dupee · June 8, 2011
  • Autumn M.

    Have a massage with Shirley, I promise you you won't b disappointed!

    Autumn Morris · June 4, 2011
  • Casi G.

    The couples package with a soak in the tub and a massage was just what we needed! We sipped champagne in the tub and then got amazing massages! Pricey, but worth it! Read more

    Casi Gerber · May 31, 2011
  • Michael J.

    Cookies at check in and flat screens. Nice place

    Michael Jarvis · May 9, 2011
  • Matt j.

    Free cookies at check in!

    Matt jarvis · May 9, 2011
  • Paraiso Vineyards

    Enjoy a glass of local wine from Paraiso Vineyards in Jacks Lounge and Restaurant!

    Paraiso Vineyards · April 15, 2011
  • Seth T.

    Every day you decline housekeeping service, you get a $5 voucher for room service or the restaurant.

    Seth Tisue · March 21, 2011
  • Gary

    The cookies from the check-in desk are great!

    Gary · February 13, 2011
  • M

    Green hotel=dirty bathroom and sheets! low on staff, no wifi in rooms. What kind of hotel is this? YUCK!

    M · November 18, 2010
  • Ashley N.

    Oh no. Now it's $450 for 10 hours of Internet! So ridiculous!

    Ashley Nelson · October 24, 2010
  • Jason N.

    Hotel has a premier location by Fisherman's Wharf and Peter B's Brewery. My room was hot and it was very noisy (because I was above the pool and next to the highway). I wish the Internet was free.

    Jason Nothdurft · August 8, 2010
  • George B.

    10 hours ETHERNET internet for $250!! No, you did not misread that!

    George Brumder · March 30, 2010

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