Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay

Hotel and Event Space
Old Monterey Business District, Monterey
  • Jason N.
    "... Fisherman's Wharf and Peter B's Brewery. My room was hot and it was very..."(2 Tips)
    Kristin G.
    "The warm chocolate chip cookies at check-in are amazing!"(10 Tips)
    Jasmine V.
    "Comfy Beds!!!"(2 Tips)
    Casi G.
    "We sipped champagne in the tub and then got amazing massages!"(4 Tips)
54 Tips and reviews
  • cookies
  • peter b
  • spa
  • massage
  • wine
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  • Jetset Extra
    Jetset ExtraSeptember 12, 2013
    This LEED Silver, eco-friendly hotel teams up with the equally eco-conscious Central Coast winery J. Lohr for dinner. Try a 2012 Napa Valley Sauvignon Blanc served with smoked salmon Carpaccio. Read more
  • Andrew K.
    Andrew KelmNovember 26, 2012
    Been here 5+ times
    My room was very comfortable, a/c, flat screen, and an amazing bed. Outdoor pool is kinda small. The cookies that you get at check-in are great. Hotel is right by the warf and pretty much center city
  • Jessica L.
    Jessica LlanesNovember 18, 2013
    Been here 10+ times
    Great suite. Quiet. Good price & location. Jacks was good and spa massage was awesome. Staff treated us well. No complaints at all other than wish we had cheaper Internet. Worth the $ to valet park.
  • Fiona K.
    Fiona KerrSeptember 7, 2014
    Great hotel! They upgraded us when we asked :) and the beds + pillows are to die for! Would love to stay longer.
  • lizzie💋
    lizzie💋September 30, 2012
    Foot traffic is really loud outside our room in the 2nd building. Stay in the main bldg. Cookies at check-in are delish! Comfy bed!
  • Courtney S.
    Courtney SelfJanuary 21, 2013
    Got a free appetizer in the restaurant by checking in with Foursquare. Ckean, large room. Close to everything...you can walk to the pier, beach, cannery row & aquarium
  • Hannah G.
    Hannah GarciaJuly 8, 2015
    Overall a gorgeous hotel AND smack dab in the middle of all the attractions we planned to visit. Only drawback was that there was no air conditioning ._. The pool was also a bit small
  • Shane B.
    Shane BarkerJuly 7, 2014
    Great rooms and amazing service! It is right next to the Fisherman's Wharf and in the middle of town. Highly recommended!
  • Casi G.
    Casi GerberMay 31, 2011
    The couples package with a soak in the tub and a massage was just what we needed! We sipped champagne in the tub and then got amazing massages! Pricey, but worth it! Read more
  • Bettina S.
    Bettina SySeptember 18, 2013
    Breakfast buffet is fantastic. You must try Jack's famous scone! Delicious and I don't even like scones that much!
  • Heidi T.
    Heidi TSeptember 8, 2011
    Room is the furthest away from the elevator and a huge walk. TV does not work. Front desk slow to respond. Otherwise it's a beautiful hotel, Keurig coffee maker in room and a great hair dryer.
  • Jason N.
    Jason NothdurftAugust 8, 2010
    Hotel has a premier location by Fisherman's Wharf and Peter B's Brewery. My room was hot and it was very noisy (because I was above the pool and next to the highway). I wish the Internet was free.
  • Helder A.
    Helder AraujoFebruary 17, 2010
    Ted conference use to be here. The place is great. Just by the wharf and right inside the city center. Drinks and restaurant are great. And they have fantastic omelette for breakfast.
  • Karli
    KarliAugust 25, 2014
    The cookie was nice, but the city of Monterey enacted a fee on hotels close to the conference center, which means you pay for a facility you probably aren't using when staying here. AND no free WiFi.
  • Tonya W.
    Tonya WertmanAugust 19, 2013
    Loudest hotel I've ever stayed at... The seagulls are neat but nosy and vacuuming on our floor at almost 11:00 PM? Not cool!
  • magda w.
    magda w.July 4, 2016
    Not sure if worth the 4 stars. Rooms ok but spa and pool facilities are in a separate building - you need to cross a touristy walkway. No bathrobes in the room. Restrooms in public area not maintained
  • Cassandra D.
    Cassandra DiasJanuary 4, 2014
    Pet friendly! Awesome free cookies upon check in!
  • Portola Hotel & Spa
    Complimentary valet parking when you dine at Jacks Restaurant or Peter B's Brewpub!
  • Kristin G.
    Kristin GermerothJanuary 7, 2014
    The warm chocolate chip cookies at check-in are amazing!
  • Viktor M.
    Viktor MartenssonFebruary 24, 2012
    $10 for wifi or Ethernet. 1.2 mi walk to aquarium, Nice dinner menu
  • Fern H.
    Fern HollandJanuary 30, 2015
    Awesome place to stay. Will definitely be back. Great staff.
  • Erlend B.
    Erlend BakkeMarch 25, 2012
    Typical vampire hotel where they charge for everything! Prefer Motel 6 and a dip in the sea to this place. Staff could be more friendly also
  • SeeMonterey
    SeeMontereyOctober 10, 2011
    Check out their great fitness center and outdoor swimming pool!
  • Kelly W.
    Kelly WongDecember 8, 2014
    Great location, friendly staff, amazing holiday ginger molasses cookies!
  • Jenna B.
    Jenna BodnerMarch 23, 2015
    Great rooms, short walk to the wharf.
  • Gary
    GaryFebruary 13, 2011
    The cookies from the check-in desk are great!
  • Michael J.
    Michael JarvisMay 9, 2011
    Cookies at check in and flat screens. Nice place
  • R. H.
    R. HurleyFebruary 22, 2013
    Love it! I would stay there again.
  • Paraiso Vineyards
    Paraiso VineyardsApril 15, 2011
    Enjoy a glass of local wine from Paraiso Vineyards in Jacks Lounge and Restaurant!
  • judy
    judySeptember 23, 2011
    Free wifi in the awesome indoor/outdoor lobby!
  • Kerou C.
    Kerou ChangJune 9, 2011
    The internet was actually $9.95 per day in the room. Maybe they changed it though :-)
  • Autumn M.
    Autumn MorrisJune 4, 2011
    Have a massage with Shirley, I promise you you won't b disappointed!
  • Seth T.
    Seth TisueMarch 21, 2011
    Every day you decline housekeeping service, you get a $5 voucher for room service or the restaurant.
  • Nathan H.
    Nathan HJuly 26, 2011
    Awesome cookies when u check-in
  • Michael H.
    Michael HudsonJune 24, 2015
    League of California Cities
  • Ron B.
    Ron BessSeptember 13, 2013
    Disappointed in the hotel. Did not receive maid service. Room keys did not work on 2nd day and we were locked out of our room and was charged $17 parking fee each time we left hotel. Will not return.
  • Kerou C.
    Kerou ChangJune 10, 2011
    Not as dog friendly as the website made them out to be...
  • Jasmine V.
    Jasmine VenkatDecember 30, 2011
    Fab Hotel! Comfy Beds!!!
  • Matt j.
    Matt jarvisMay 9, 2011
    Free cookies at check in!
  • Gene C.
    Gene ChuangApril 5, 2012
    Priceline a room for $110, thanks Shat!
  • Fred R.
    Fred ROctober 6, 2013
    Do not get a room facing Pacific St if you want to sleep. Noise from foot traffic and passing cars is horrible. It's 2am and finally starting to calm down.
  • Gene C.
    Gene ChuangApril 5, 2012
    Priceline a room for $179, thanks Shat!
  • Stephen S.
    Stephen SedorOctober 13, 2011
    There's no A/C here!!! Seriously, for $269 a night make me comfortable in my room.
  • Rob R.
    Rob RodriguezAugust 6, 2011
    Don't come here expecting a good night rest. The staff does nothing about crazy wedding parties keep everyone up all nights.
  • Fran M.
    Fran MotaJuly 19, 2013
    Been here 5+ times
    Gym opens 24/7
  • Michael D.
    Michael DupeeJune 8, 2011
    Been here 5+ times
    Best. Beds. Ever.
  • judy
    judySeptember 23, 2011
    Have an event in the Memory Garden!
  • Stefan P.
    Stefan PollackNovember 8, 2011
    Best beds ever!
  • Gene C.
    Gene ChuangApril 5, 2012
    Pricelined a room here
  • M
    MNovember 18, 2010
    Green hotel=dirty bathroom and sheets! low on staff, no wifi in rooms. What kind of hotel is this? YUCK!
  • Ashley N.
    Ashley NelsonOctober 24, 2010
    Oh no. Now it's $450 for 10 hours of Internet! So ridiculous!
  • George B.
    George BrumderMarch 30, 2010
    10 hours ETHERNET internet for $250!! No, you did not misread that!
  • Monica R.
    Monica RochaMarch 31, 2013
    Nao precisa sair do hotel pra comer mto bem no Jacks
    SKR_RGRJuly 19, 2013
    Cada any venim a aquest hotel. Està molt bé, llits grans, habitacions espaioses i un bon gimnàs. A 3 minuts del moll de Monterey.
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