Portola Hotel & Spa

Portola Hotel & Spa

Hotel and Event Space · Old Monterey Business District
2 Portola Plz, Monterey, CA 93940, United States
Credit Cards:
Yes (incl. American Express)

Portola Hotel & Spa is Monterey's first and only Silver LEED® EB certified hotel & recently earned an AAA Four Diamond Rating. Our full-service Monterey hotel offers guests a rich, historical ambiance, with 379 newly renovated guest rooms and dedicated staff to ensure a... (See all)


Based on 89 votes

People like this place

  • What you need to know
    Portola Hotel & Spa
    "... at Jacks Restaurant or Peter B's Brewpub!"(2 Tips)
    Kristin G.
    "The warm chocolate chip cookies at check-in are amazing!"(10 Tips)
    Jasmine V.
    "Comfy Beds!!!"(2 Tips)
    Casi G.
    "We sipped champagne in the tub and then got amazing massages!"(4 Tips)
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53 tips and reviews.

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  • cookies
  • peter b
  • spa
  • wine
  • massage
  • swimming pool
  • complimentary valet
  • scones
  • omelettes
  • gardens
  • wineries
  • coffee
  • aquariums
  • hotel
  • brewpubs
  • pillows
  • flat screen TVs
  • ginger
  • short
  • fitness center
  • Hannah G.

    Overall a gorgeous hotel AND smack dab in the middle of all the attractions we planned to visit. Only drawback was that there was no air conditioning ._. The pool was also a bit small

    Hannah Garcia · July 8
  • Michael H.

    League of California Cities

    Michael Hudson · June 24
  • Jenna B.

    Great rooms, short walk to the wharf.

    Jenna Bodner · March 23
  • Fern H.

    Awesome place to stay. Will definitely be back. Great staff.

    Fern Holland · January 30
  • Kelly W.

    Great location, friendly staff, amazing holiday ginger molasses cookies!

    Kelly Wong · December 8, 2014
  • Fiona K.

    Great hotel! They upgraded us when we asked :) and the beds + pillows are to die for! Would love to stay longer.

    Fiona Kerr · September 7, 2014
  • Karli

    The cookie was nice, but the city of Monterey enacted a fee on hotels close to the conference center, which means you pay for a facility you probably aren't using when staying here. AND no free WiFi.

    Karli · August 25, 2014
  • Shane B.

    Great rooms and amazing service! It is right next to the Fisherman's Wharf and in the middle of town. Highly recommended!

    Shane Barker · July 7, 2014
  • Kristin G.

    The warm chocolate chip cookies at check-in are amazing!

    Kristin Germeroth · January 7, 2014
  • Cassandra D.

    Pet friendly! Awesome free cookies upon check in!

    Cassandra Dias · January 4, 2014
  • Jessica L.

    Great suite. Quiet. Good price & location. Jacks was good and spa massage was awesome. Staff treated us well. No complaints at all other than wish we had cheaper Internet. Worth the $ to valet park.

    Jessica Llanes · November 18, 2013
  • Fred R.

    Do not get a room facing Pacific St if you want to sleep. Noise from foot traffic and passing cars is horrible. It's 2am and finally starting to calm down.

    Fred R · October 6, 2013
  • Bettina S.

    Breakfast buffet is fantastic. You must try Jack's famous scone! Delicious and I don't even like scones that much!

    Bettina Sy · September 18, 2013
  • Ron B.

    Disappointed in the hotel. Did not receive maid service. Room keys did not work on 2nd day and we were locked out of our room and was charged $17 parking fee each time we left hotel. Will not return.

    Ron Bess · September 13, 2013
  • Jetset Extra

    This LEED Silver, eco-friendly hotel teams up with the equally eco-conscious Central Coast winery J. Lohr for dinner. Try a 2012 Napa Valley Sauvignon Blanc served with smoked salmon Carpaccio. Read more

    Jetset Extra · September 12, 2013
  • Tonya W.

    Loudest hotel I've ever stayed at... The seagulls are neat but nosy and vacuuming on our floor at almost 11:00 PM? Not cool!

    Tonya Wertman · August 19, 2013
  • Fran M.

    Gym opens 24/7

    Fran Mota · July 19, 2013
  • R. H.

    Love it! I would stay there again.

    R. Hurley · February 22, 2013
  • Courtney S.

    Got a free appetizer in the restaurant by checking in with Foursquare. Ckean, large room. Close to everything...you can walk to the pier, beach, cannery row & aquarium

    Courtney Self · January 21, 2013
  • Andrew K.

    My room was very comfortable, a/c, flat screen, and an amazing bed. Outdoor pool is kinda small. The cookies that you get at check-in are great. Hotel is right by the warf and pretty much center city

    Andrew Kelm · November 26, 2012
  • lizzie💋

    Foot traffic is really loud outside our room in the 2nd building. Stay in the main bldg. Cookies at check-in are delish! Comfy bed!

    lizzie💋 · September 30, 2012
  • Portola Hotel & Spa

    Complimentary valet parking when you dine at Jacks Restaurant or Peter B's Brewpub!

    Portola Hotel & Spa · May 23, 2012
  • Gene C.

    Priceline a room for $110, thanks Shat!

    Gene Chuang · April 5, 2012
  • Gene C.

    Pricelined a room here

    Gene Chuang · April 5, 2012
  • Gene C.

    Priceline a room for $179, thanks Shat!

    Gene Chuang · April 5, 2012
  • Erlend B.

    Typical vampire hotel where they charge for everything! Prefer Motel 6 and a dip in the sea to this place. Staff could be more friendly also

    Erlend Bakke · March 25, 2012
  • Viktor M.

    $10 for wifi or Ethernet. 1.2 mi walk to aquarium, Nice dinner menu

    Viktor Martensson · February 24, 2012
  • Jasmine V.

    Fab Hotel! Comfy Beds!!!

    Jasmine Venkat · December 30, 2011
  • Stefan P.

    Best beds ever!

    Stefan Pollack · November 8, 2011
  • Stephen S.

    There's no A/C here!!! Seriously, for $269 a night make me comfortable in my room.

    Stephen Sedor · October 13, 2011
  • SeeMonterey

    Check out their great fitness center and outdoor swimming pool!

    SeeMonterey · October 10, 2011
  • judy

    Have an event in the Memory Garden!

    judy · September 23, 2011
  • judy

    Free wifi in the awesome indoor/outdoor lobby!

    judy · September 23, 2011
  • Heidi T.

    Room is the furthest away from the elevator and a huge walk. TV does not work. Front desk slow to respond. Otherwise it's a beautiful hotel, Keurig coffee maker in room and a great hair dryer.

    Heidi T · September 8, 2011
  • Rob R.

    Don't come here expecting a good night rest. The staff does nothing about crazy wedding parties keep everyone up all nights.

    Rob Rodriguez · August 6, 2011
  • Nathan H.

    Awesome cookies when u check-in

    Nathan H · July 26, 2011
  • Kerou C.

    Not as dog friendly as the website made them out to be...

    Kerou Chang · June 10, 2011
  • Kerou C.

    The internet was actually $9.95 per day in the room. Maybe they changed it though :-)

    Kerou Chang · June 9, 2011
  • Michael D.

    Best. Beds. Ever.

    Michael Dupee · June 8, 2011
  • Autumn M.

    Have a massage with Shirley, I promise you you won't b disappointed!

    Autumn Morris · June 4, 2011
  • Casi G.

    The couples package with a soak in the tub and a massage was just what we needed! We sipped champagne in the tub and then got amazing massages! Pricey, but worth it! Read more

    Casi Gerber · May 31, 2011
  • Michael J.

    Cookies at check in and flat screens. Nice place

    Michael Jarvis · May 9, 2011
  • Matt j.

    Free cookies at check in!

    Matt jarvis · May 9, 2011
  • Paraiso Vineyards

    Enjoy a glass of local wine from Paraiso Vineyards in Jacks Lounge and Restaurant!

    Paraiso Vineyards · April 15, 2011
  • Seth T.

    Every day you decline housekeeping service, you get a $5 voucher for room service or the restaurant.

    Seth Tisue · March 21, 2011
  • Gary

    The cookies from the check-in desk are great!

    Gary · February 13, 2011
  • M

    Green hotel=dirty bathroom and sheets! low on staff, no wifi in rooms. What kind of hotel is this? YUCK!

    M · November 18, 2010
  • Ashley N.

    Oh no. Now it's $450 for 10 hours of Internet! So ridiculous!

    Ashley Nelson · October 24, 2010
  • Jason N.

    Hotel has a premier location by Fisherman's Wharf and Peter B's Brewery. My room was hot and it was very noisy (because I was above the pool and next to the highway). I wish the Internet was free.

    Jason Nothdurft · August 8, 2010
  • George B.

    10 hours ETHERNET internet for $250!! No, you did not misread that!

    George Brumder · March 30, 2010

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